1. Increase Success with Industrial Customers
by Partnering with Trade Allies
Bruce K. Harrington
Energy & Resource Solutions (ERS)
Main Headquarters: 120 Water Street, Suite 350, North Andover, MA 01845
With offices in: NY, ME, TX, CA, OR
www.ers-inc.com

2. Efficiency Maine Overview

Overseen by Efficiency Maine Trust (EMT)

Funded by:

System Benefit Charge (SBC)

Regional Greenhouse Gas Initiative (RGGI)

Promotes Efficient Use of Electricity

Operated Through Contractor Delivery Team
Delivered Through Trade Allies, Customer
Contact & Limited Direct Marketing


3. Efficiency Maine Overview
 Introduced in 2003 as Residential Program

Business Program Added in 2004
Assists ME Residents, Commercial & Industrial
Customers, Municipalities, Schools & Non-Profit
Organizations

First Program in the Region to Mandate Premium
Super T8 (HPT8) Technologies for Commercial
Lighting Incentives


4. State of Maine Overview
 Population of 1.3
Million Persons With Land
Area Over 35,000 Square
Miles
Population Density is
41 Persons per Square Mile

Population Density of
Largest County is Only 11
Persons per Square Mile

8-Hour Drive From
South to North


5. Customer/Market Needs
Maine’s Diverse Business Community
Hospitality
Papermaking
Agriculture
Shipbuilding
Logging
Healthcare
Fishing
Recreation

6. Program Ally Overview
More Than 500 Program Allies Enlisted by Efficiency
Maine Between 2004 and 2007 Including:


Electrical, Refrigeration, HVAC & Compressed Air Contractors

Consultants

A&E Firms

Equipment Suppliers

20% Participating with 10% Producing 85% of Savings

Most Projects Involved Lighting Upgrades
Increasing Annual MWh Savings Goals Necessitated
Changes to Program Ally Network


7. New Directions
Advisory Committees Formed Using Program
Allies Heavily Involved With Efficiency Maine

Multiple Meetings Held in 3 Locations
Throughout Maine to Ensure Cross-Sectional
Representation

Attendees Agreed to Revise Current Program
to Include Some Sort of “Certification”


8. QP Program Training
Qualified Partner Program Began With 8
Training Sessions Throughout Maine

Each 4-Hour Training Period Discussed the
Following:


Program Overview & Requirements

Application Processing

Associated Technologies

Benefits of Program Participation

9. QP Requirements
To Receive a Qualified Partner Certificate, QP’s
Must Meet the Following Requirements:

Attend 4-Hour Training Session

Complete Qualified Partner Application

Provide Proof of Minimum Liability Insurance

Complete at Least 3 Projects per Year & Receive
High Marks on Quality Assurance Surveys

10. QP Program Benefits
Newsletter
QP Website
Energy Efficiency &
Process Training
Direct Access to
Technical Staff
QP Advisory
Committee
Annual Performance
Awards
Increased Business
Opportunities
1
0

11. QP Program Results
 Sense
of Ownership
 Better
Defined & Documented Projects

Valuable Program Design Feedback

Better Program Representation
Increased Interest in Participation from
non-QP’s.


12. Affect on Project Types
New Qualified Partner Program Has Resulted in
More Non-Lighting Projects Including the
Following:

Compressed Air Projects at Industrial Facilities

Large Chiller Replacements

Thermo Cooling Technology at a Semiconductor
Facility

Refrigeration Upgrade at a Blueberry Processing
Operation

13. QP Program Results

14. QP Program Results

15. QP Program Results

16. QP Program Results
SUMMARY OF PROCESSED INCENTIVES BY PROJECT TYPE
Project Type
Custom Comp. Air
Custom HVAC
Custom Lighting
Custom Misc
Custom VFD
Totals:
# of Projects
2009 2010
23
38
12
8
19
73
22
32
15
28
91
179
Total Incentives Paid
2009
2010
$400,236
$1,078,298
$494,782
$264,479
$180,332
$406,393
$275,460
$1,712,475
$211,059
$267,964
$1,561,871
$3,729,613
kWh Savings
2009
2010
1,960,241
7,176,756
1,904,031
1,076,246
1,115,814
2,585,435
1,828,625
5,603,869
1,727,041
3,234,721
8,535,752
19,677,027

17. QP Recognition
 First Annual Qualified Partner Awards Banquet Held
in the Fall of 2010
Banquet Included Entertainment, Dinner & Awards
Given in the Following Categories:



Most Completed Projects by
Contractor
Most Completed Projects by
Supplier

Largest Lighting Project

Largest Mechanical Project

Best Process Improvement

Most Comprehensive Project

Contractor of the Year

Supplier of the Year

18. QP Awards Banquet

19. Additional Benefits
Portions of Business Program Have Moved
Toward Market-Based Approach

Quality of Incentive Applications Has Greatly
Improved

Advisory Committees Under New QP Program
Have Been Reinstated With Positive Results

Effective Program Modifications/Improvements
Based upon QP Feedback


20. Moving Forward
More In-Depth Training Opportunities to
Help Develop Market Sector Experts


Designed to Move Project Identification &
Development to QP’s and Reach Further Into C&I
Segment
Possibility of Additional Tier of Qualified
Partners Promoting Those Who Have
Completed Multiple Projects and Excellent
Quality Assurance Results


21. Questions?
For more information, please
visit www.efficiencymaine.com
Bruce K. Harrington
323 State Street, Suite 2
Augusta, ME 04330
207-622-6888 x-403
bharrington@ers-inc.com