This document summarizes the Qualified Partner program implemented by Efficiency Maine to promote energy efficiency among industrial customers. The program provides training and certification to contractors and allies. It has resulted in more complex non-lighting projects, increased incentives paid, and higher energy savings. An annual awards banquet recognizes top performing qualified partners. Feedback from partners is used to improve the program.

1. Main Headquarters: 120 Water Street, Suite 350, North Andover, MA 01845 With offices in: NY, ME, TX, CA, OR www.ers-inc.com
INCREASE SUCCESS WITH INDUSTRIAL CUSTOMERS
BY PARTNERING WITH TRADE ALLIES
Bruce K. Harrington
Energy & Resource Solutions (ERS)

2. EFFICIENCY MAINE OVERVIEW
 Overseen by Efficiency Maine Trust (EMT)
 Funded by:
 System Benefit Charge (SBC)
 Regional Greenhouse Gas Initiative (RGGI)
 Promotes Efficient Use of Electricity
 Operated Through Contractor Delivery Team
 Delivered Through Trade Allies, Customer
Contact & Limited Direct Marketing

3. EFFICIENCY MAINE OVERVIEW
 Introduced in 2003 as Residential Program
 Business Program Added in 2004
 Assists ME Residents, Commercial & Industrial
Customers, Municipalities, Schools & Non-Profit
Organizations
 First Program in the Region to Mandate Premium
Super T8 (HPT8) Technologies for Commercial
Lighting Incentives

4. STATE OF MAINE OVERVIEW
 Population of 1.3
Million Persons With
Land Area Over 35,000
Square Miles
 Population Density is
41 Persons per Square
Mile
 Population Density of
Largest County is Only 11
Persons per Square Mile
 8-Hour Drive From
South to North

5. CUSTOMER/MARKET NEEDS
Maine’s Diverse Business Community
Papermaking Logging Healthcare Recreation
Hospitality Agriculture Shipbuilding Fishing

6. PROGRAM ALLY OVERVIEW
 More Than 500 Program Allies Enlisted by Efficiency
Maine Between 2004 and 2007 Including:
 Electrical, Refrigeration, HVAC & Compressed Air Contractors
 Consultants
 A&E Firms
 Equipment Suppliers
 20% Participating with 10% Producing 85% of
Savings
 Most Projects Involved Lighting Upgrades
 Increasing Annual MWh Savings Goals Necessitated
Changes to Program Ally Network

7. NEW DIRECTIONS
 Advisory Committees Formed Using
Program Allies Heavily Involved With
Efficiency Maine
 Multiple Meetings Held in 3 Locations
Throughout Maine to Ensure Cross-Sectional
Representation
 Attendees Agreed to Revise Current
Program to Include Some Sort of
“Certification”

8. QP PROGRAM TRAINING
 Qualified Partner Program Began With 8
Training Sessions Throughout Maine
 Each 4-Hour Training Period Discussed the
Following:
 Program Overview & Requirements
 Application Processing
 Associated Technologies
 Benefits of Program Participation

9. QP REQUIREMENTS
To Receive a Qualified Partner Certificate, QP’s
Must Meet the Following Requirements:
 Attend 4-Hour Training Session
 Complete Qualified Partner Application
 Provide Proof of Minimum Liability
Insurance
 Complete at Least 3 Projects per Year &
Receive High Marks on Quality Assurance
Surveys

10. QP PROGRAM BENEFITS
10
1
Energy Efficiency &
Process Training
QP Website
Direct Access to
Technical Staff
Newsletter
Annual Performance
Awards
Increased Business
Opportunities
QPAdvisory
Committee

11. QP PROGRAM RESULTS
 Sense of Ownership
 Better Defined & Documented Projects
 Valuable Program Design Feedback
 Better Program Representation
 Increased Interest in Participation
from non-QP’s.

12. AFFECT ON PROJECT TYPES
New Qualified Partner Program Has Resulted in
More Non-Lighting Projects Including the
Following:
 Compressed Air Projects at Industrial Facilities
 Large Chiller Replacements
 Thermo Cooling Technology at a Semiconductor
Facility
 Refrigeration Upgrade at a Blueberry Processing
Operation

13. QP PROGRAM RESULTS
0 20 40 60 80
Custom Comp. Air
Custom HVAC
Custom Lighting
Custom Misc
Custom VFD
23
12
19
22
15
38
8
73
32
28
Table 2: Number of Projects
2010
2009

14. QP PROGRAM RESULTS
$- $1,000,000 $2,000,000
Custom Comp. Air
Custom HVAC
Custom Lighting
Custom Misc
Custom VFD
400,237
494,782
180,333
275,461
211,059
1,078,299
264,480
406,394
1,712,476
267,964
Table 3: Total Incentives Paid
2010
2009

15. QP PROGRAM RESULTS

16. QP PROGRAM RESULTS
SUMMARY OF PROCESSED INCENTIVES BY PROJECT TYPE
# of Projects Total Incentives Paid kWh Savings
Project Type 2009 2010 2009 2010 2009 2010
Custom Comp. Air 23 38 $400,236 $1,078,298 1,960,241 7,176,756
Custom HVAC 12 8 $494,782 $264,479 1,904,031 1,076,246
Custom Lighting 19 73 $180,332 $406,393 1,115,814 2,585,435
Custom Misc 22 32 $275,460 $1,712,475 1,828,625 5,603,869
Custom VFD 15 28 $211,059 $267,964 1,727,041 3,234,721
Totals: 91 179 $1,561,871 $3,729,613 8,535,752 19,677,027

17. QP RECOGNITION
 First Annual Qualified Partner Awards Banquet
Held in the Fall of 2010
 Banquet Included Entertainment, Dinner & Awards
Given in the Following Categories:
 Best Process Improvement
 Most Comprehensive
Project
 Contractor of the Year
 Supplier of the Year
 Most Completed Projects by
Contractor
 Most Completed Projects by
Supplier
 Largest Lighting Project
 Largest Mechanical Project

18. QP AWARDS BANQUET

19. ADDITIONAL BENEFITS
 Portions of Business Program Have Moved
Toward Market-Based Approach
 Quality of Incentive Applications Has Greatly
Improved
 Advisory Committees Under New QP Program
Have Been Reinstated With Positive Results
 Effective Program Modifications/Improvements
Based upon QP Feedback

20. MOVING FORWARD
 More In-Depth Training Opportunities to
Help Develop Market Sector Experts
 Designed to Move Project Identification &
Development to QP’s and Reach Further Into C&I
Segment
 Possibility of Additional Tier of Qualified
Partners Promoting Those Who Have
Completed Multiple Projects and Excellent
Quality Assurance Results