•Test and manage user acceptance testing initiatives on WAY4 Mandates, WAY4 Mobile, WAY4 DB Migration, WAY4 Reports, WAY4 Subsidiaries , POS, POLARIS,MYSIS,AML, Mobile solutions applications and other projects the bank on boards. •Perform User Acceptance Testing on the Functional Requirements of the Viewpoint system and business processes. •Serves as subject matter expert (SME) for Domain Specific.

1. TITUS JOHN NJUHIGU
P.O BOX 1128-00515 Nairobi Kenya
Phone: +254720687790; +254763687790
Email: tnjuhingu@gmail.com
LinkedIn: https://ke.linkedin.com/pub/titus-njuhigu
CAREER OBJECTIVE
To make the utmost use of my professional training, skills, experience and knowledge for the purpose of the
undertaking challenges that new opportunities bring forth.
I am a purpose driven person whose vision is clear and has courage to makes steps towards achieving them. I
endeavour to influence environments towards achieving the set strategic objectives
EDUCATION
2014 - ISTQB
International Software Testing for Quality Board
2012 - Information Technology Infrastructure Library
Computer Pride
2009 - BSc Information Technology
Kenyatta University
2006 - Clinical Medicine and Surgery
Kenya Medical Training College – Nairobi
2002 - Kenya Certificate of Secondary Education
Ofafa Jericho High School Mean grade B+
1998 - Kenya certificate of primary education
Dr. Kraft Primary School

2. Work Experience
2008-2016 Equity Bank
of Kenya
Quality Assurance
Business Test Lead 2014
 Develop and run automated test scripts to simulate
functional testing using QTP product.
 Develop and execute Silk Performer scripts to conduct Product
stress testing.
 Implement test cases by adhering to test instructions
 Document reviews with developers
 Document reviews with SIT
 Report and track defects in a bug tracking system.
 Training on system UATs
 Manage user acceptance testing initiatives by
communicating across multiple lines of business,organizing
meetings and supporting training efforts to ensure effectiveness
of UAT initiatives.
 Perform User Acceptance Testing of the Functional
 Requirements of the Viewpoint system and
business processes.
 Assist in the parallel running of the current system to ensure the
new system results are validated against the existing system.
 Facilitate UAT process by reviewing test requirements assessing
business impacts of systems development coordinating testing
teams and developing and reviewing test scripts to ensure users
conduct thorough and carefultesting.
 Provide training/support to the Client Services group for all
applications and services developed and maintained by the
Viewpoint development group.
 Advise key stakeholders by communicating knowledge of
application functionality and development processes to improve
user acceptance testing and assist managers in meeting business
goals.
 Develop test scenarios based on business process flows.
 Documentation of UAT Test Scenarios,Test Cases and Test
Scripts.
 Perform data preparation activities to support testing.
 Execute test casesand report test outcomes.
 Identification and analysis of software defects
 Work with client services to ensure the quality of delivered
software aswellas ensuring timely bug resolution.
 Participate in testing meetings.
 Serves as subject matter expert (SME) for Domain Specific
processes.

3. 2010 Equity Bank of
Kenya
IT INNOVATIONAND
DEVELOPMENT
Incident and Change
Management
Development Unit
 Lead the internal implementation team. Depending on the size
of the practice and complex internalIT systems of the internalIT
systems,this may entail hardware and/or software installation,
network set up,system configuration and user preference design,
testing, and training.
 Routinely monitor internal IT systems or adoption and use of
the internal IT systems and take/recommend corrective action
as necessary.
 Review business cases
 Review technical requirement document (TRD)
 Review design against
 Review tests (sit)
 Review implementation plan
 Check handover manuals
 Check environment
 Check handover
2010 Equity Bank of
Kenya
Equity Group Foundation
(Medical Pillar - 2013)
Project Manager
 Develop a work plan and documentation of the user
requirements for the system.
 Conduct workflow and process mapping analysis to identify
potential functions for the type of internal IT systems support
being sought, such as electronic health records.
 Review vendor offerings and make recommendations for review
of those most suitable for internal IT systems able for the
practice.
 Develop a request for proposal(RFP),manage responses,
analyse results,present findings,and arrange for demonstrations
as applicable.
 Manage the vendor selection process to ensure fair analysis and
unbiased selection. Utilize information systems, financial,and
legal consultants as necessary to help in narrowing the field,
calculating return on investment, arranging financing for the
project,and negotiating a contract.
 Oversee the tasks,timelines, and resources necessary to
implement the IT systems to ensure that the project stays on time
and on budget.
 Maintain an issues resolution log, escalating issues as appropriate
 Lead the internal implementation team. Depending on the size of
the practice and complex internal IT systems of the internal it
systems,this may entail hardware and/or software installation,
network set up, system configuration and user preference design,
testing, and training.
 Coordinate allvendor implementation activity internalIT systems
activities.
 Commissioning of wings to fly (Jan 2012).
 Leadership congress(Aug) - Kenyatta University.
 Academic and career workshop (Dec) - Starehe Girls High
School.
 Mentorship academic and career workshop (April) - Panganigirls.

4. 2010 Equity Bank of
Kenya
Equity IT Services
 Ensure a current inventory statusof allPOS’ assigned for repairs,
and decommissioned.
 Repair allfaulty POS within agreed SLA timelines.
 Support business initiatives - e.g. Mara Project and other related
initiatives.
 IT Service lead on MasaaiMara application UAT (User
Acceptance Testing).
 Installation of way 4 ATM and Network.
Maintaining IT System Standards
 Ensure standards compliance in the following.
 Ensure that allimages on repaired POS’are removed.
 Maintaining security standards for storage of POS’ and POS
Maintenance kits.
 Ensure POS repair processes adhere to IT standards,and Ps& Ps
are followed.
 Maintain an inventory of all assetssent for repair and
decommissioned.
Asset Management
 Ensure allnew equipment are checked against POspecifications
and tested before assignment to the respective user/ department.
 Ensure allnew equipment is tagged before deployment
 Ensure sites visited adhere to IT standards.
 Business Initiatives Support.
 Technicalsupport for assigned company initiatives and projects.
 MasaaiMara projectlead.
Documentation
 Helpdesk CallReports.
 Project Reports.
 IT Asset Inventory (POS).
 I.T AssetMovement.
 POS repair reports.
Monitoring
 ATMs on Way 4.
 POS on Way 4.
 Mobile Money on Way 4.
 Net severand Network.

5. 2008 Equity Bank of
Kenya
ACQUIRING
Merchant Solution
Advisor
 Merchant solution advisor (MSA).
 Merchant service desk (MSD).
 In the MSA I was a team leaderwho managed complains arising
from the customers,ensure thatthe team achievesits sales target
and give feed back to the managers weekly on the sales
performance.
 In the MSD I was doing more of the operation part of the bank i.e.
updating and creating merchanton the systemsand creating
merchant on the systems.
 POS (Point Of Sale)UAT (User Acceptance Testing).
2007 Barclays Bank of
Kenya  Sales in direct sales representative (DSR).
 I increased the company’s volume in returns,salesand regular
efforts through leasing of loans,credit cardsand opening
accounts.
2006 Armed Forces
Memorial Referral
Hospital
Internship Programme
 At the wards as curative rehabilitation.
 At the casualty as prevention
 Making diagnosis, management,monitoring and evaluations of
patients.
 Performing minor procedures/surgeries.
 Health education to patients.
 Admitting and discharging patients
 Child welfare clinic activities e.g. immunization, weighing etc.
 Performing minor procedures.
 Health education and counselling on all health issues.
 Preparation of weekly and monthly reports.
 Dispensing of drugs.
Additional Professional
Studies  SIT (System Integration Testing).
 UAT (User Acceptance Testing).
 ITIL global IT award.
 ISTQB
 Information Technology Infrastructure Library
IT Service Management Processes.
Service Support Processes.
Service Delivery
 WAY4
ATM
CARD Management
MOBILE
REPORTS
 Way4 Mandates
HP ALM,JIRA,AGILE,MS EXCEL
Way 4 Mobile HP ALM ,JIRA,AGILE,MS EXCEL

6.  WAY4 DB Migration(to meet PCI-DSS)
HP ALM ,JIRA,AGILE,MS EXCEL
 WAY4 Reports
HP ALM,JIRA,Test specifications on Excel
 INSURANCE
Turn Quest,TMMI,ISTQB,HP ALM,JIRA,AGILE,MS
EXCEL
 POS- Point Of Sale
TMMI,ITIL,TMS,MS EXCEL
 POLARIS
HP ALM,JIRA,AGILE,MS EXCEL
 MYSIS
HP ALM,JIRA,AGILE,MS EXCEL
 AML
HP ALM,JIRA,AGILE,MS EXCEL
Languages
Fluent in English and Swahili.
Community Activities
 Clean up organized by United Nations 2004,2005
 Sos children’s day 2004,2005, 2006.2007,2008,2009,2010
 YMCA clean-up
2004005,2006,2007,2008,2009,2010,2011,2012,2013,2014,2016
 Running water a drop of life held by AMREF on2004.2005,2006
 Nyumba ya wazee
 Y’s Men.
 Sports Doctor Equity bank Men and Ladies basketballteam.
Referees 1. Muema,Fredrick
Senior Manager,Card Business
Equity Bank (K) Ltd
Equity Centre Bldg,5th Floor, HospitalRoad,Upper Hill
P.O. Box 75104,00200
DL +254 763 026103 || EXT 2103
Email: hbkfred@gmail.com
2. Dr. Chuma,Benson
Healthcare Finance TechnicalCoordinator
SHOPS ProjectKenya
P.O Box 75538-00200 Nairobi
Email: benson_chuma@shopsproject.com
TelNo: 0726 731 662

7. 3. Kariuki, Beth N.
Head of IT Governance,Compliance & SystemsQuality
Assurance & Testing
IT Innovations & Development Centre
Equity Bank (K) Limited
P.O Box 75104 Nairobi
Email: bethkariuki@gmail.com
TelNo: 0723 058 487
Community /Social And
Volunteer Experience
SOS medicalcentre,SOS children’s home,Nyumba ya wazee,YMCA -
happy kids Programme,Y’sMen,community activities e.g. UNclean up,
standard chartered marathon.
Extracurricular
Activities  Team Doctor.
 Soccer.
 Tae-Kwan-do.
 Basketball.
 Table Tennis.
 Happy kids Programme.
 Practicing clinicalmedicine.
 First aid. (St. Johns)
 Red Cross
Awards Received
 Successfully completed leadership training.
 Successfully completed a happy kids Programme on child growth
and development.
 Selling and negotiation skills
 Leadership,childcare-specialneeds
 Successfully completed selling and negotiation skills
 Kenya tae-Kwan-do association coach
 Inter banks overallchampions (equity bank 2010-2015).
 Red Cross certification
 SIT (System Integration Testing).
 UAT (User Acceptance Testing).
 ITIL global IT award
 ISTQB

8. Hobbies and Likes
 Travelling.
 Watching movies
 Reading
 listening to music
 Site seeing
Strengths
 Autodidactic,self-reliant
 Building great relationships with customers.
 A team player who is highly adaptable and a first learner.
 Strong communications kills