Bedanta Bikash Das is a senior process associate and system administrator with over 10 years of experience in claims processing, quality assurance, and identity management. He has worked for major companies like Tata Consultancy Services, Southern California Edison, and HTMT Global Solutions. His roles have included processing annuity and medical claims, user provisioning and access management, testing applications, and reviewing user activities for security concerns. He has received several performance awards and recognitions for his work. He holds a BSC in Microbiology and is pursuing an MBA correspondence degree.
1. CURRICULAM VITAE
Bedanta Bikash Das
Sumangal Enclave
46, Masterda Sarani
P.O-Italgacha
Airport Gate No 1
Kolkata-700079
West Bengal, India
Email Id: bedanta.das@tcs.com
Mobile: +09874879444
Career Objectives:-
• To prove myself in a challenging position and establish myself as an asset to the employer.
Professional Experience:
Company: Tata Consultancy Service (TCS), Bangalore/Kolkata
Job Duration: 16th
March 2009 – Current (7 years till present)
Designation: Senior Process Associate [Non voice] / Quality Assurance (QA)/BPS Analyst/System
Administrator
Gist about Process (System Administrator): Currently associated with General Electric Capital
Corporation (GECC), Kolkata as a System Administrator .Working for- Forensics (DLP-Data
Leakage Prevention) and also working on new Divestiture for GE.
Period: 6th
January 2016-Current
Job Description:
• Performing reviews of user SSO ids as captured by Digital Gaurdian in Securonix tool and
identifying whether any activity performed was of Concern or not and reporting them
accordingly.
• Good knowledge in Pentaho Spoon tool.
• Prepare the project plan for the divestiture part.
2. Awards and Recognitions: Received Best Team Award two times in the month of December 2015
and May 2016 respectively. The customers have been extremely satisfied with the work of the team.
Customer is very impressed and appreciative of the hard work and dedication from us.
Gist about Process (System Administrator): Worked for- Southern California Edison which is the
largest subsidiary of Edison International, the primary electricity supply company for much of
Southern California, USA .Used Identity Management Tools- TIM, TDI and Active Directory. Played
a very important role in the backlog clearance.
Period: 20th
October 2014- 4th
January 2016
Job Description:
• Provisioning users according to the mentioned role.
• Giving access to the users on shared paths through Active Directory
• Giving access to various applications through ITIM.
• Domain Experience- Identity Management.
Awards and Recognitions: Received Quarterly Performance Award for the outstanding
contribution to the organization from SVP and Global Head IT Infrastructure Services on November
2015.
Gist about Process (UAT Testing):
The Process involves- Application Tool Coding. Proficient at managing & leading team for running
successful process operations, experience of developing procedures, service standards for business
excellence.
Period: 30th
October 2012- 18thOctober 2014
Job Description:
• Experience in various types of testing – Functional, Regression, Migration.
• Knowledge in HP Quality Center.
• Good knowledge in SQL.
• Responsible for BaNCS UAT testing for entire project.
Gist about Process (US Health Insurance):
The Process involves research and calculation of benefits for the policy owner in terms of annuity
enrollments in a particular plan. This involves queries from the customers and beneficiaries through e-
mail or fax. It also involves indexing of various tasks to the respective departments as per the type of
paper works, so that the respective departments can receive the task on time and complete the task
3. within TAT (Turnaround time). The clients and customers are all from the USA and neighboring
countries.
Period: 16th
March 2009- 19thOctober 2012
Job Description:
• Processing annuity claims using multi applications and making payments directly to the
owners.
• Taking requests from Customers and beneficiaries and processing the same as per the
requirement.
• Working closely with compensation team to settle down the issues raised by the customers and
processors regarding release of payment.
• Educating team across for better quality with latest application and process updates. Thus,
improving the quality of processes and achieve defined objectives.
• Consistently worked on a developed process flow modeling system to evacuate multiple errors
and reduce system errors, which resulted in increased process accuracy, and productivity.
• Helping team to meet their operational deadlines (SLA).
• Working in the following applications – ID3, Versatul, True Producer and other Java based
applications
Awards and Recognitions:
• “ Top Gun – Award “ – for best performance in Highest Production, maintaining 100%
quality and taking initiatives for the team in all aspects – five times during 2010 – 2011.
• Received TCS Gems Award for successful completion of five years in the organization.
Company: HTMT Global Solutions, Bangalore
Period: October 18th
2006- 3rd
March2009
Designation: Claim processing Executive [Non voice]
Gist about Process:
The Process involves research and calculation of benefits for the member and provider in terms of
medical enrollments and Life Insurance Processing. The process involved queries from the customers
through e-mail about the payment made for the services rendered by the customer. It involves
explaining the member regarding their amount of responsibilities for the services rendered according
to their plan using various applications.
Job Description:
• Processing medical claims using multi applications and making payments directly to the
providers or members
4. • Taking requests from Customers and Providers and processing the same as per the
requirement.
• Working closely with compensation team to settle down the issues raised by the customers and
processors regarding release of payment.
• Educating team across the floor for better quality with latest application and process updates.
Thus, improving the quality of processes and achieve defined objectives.
• Consistently worked on a developed process flow modeling system to evacuate multiple errors
and reduce system errors, which resulted in increased process accuracy, and productivity.
• Helping team to meet their operational deadlines (SLA).
• Worked on the following applications – Mainframe, RX-Drugs Claims, etc.
Awards and Recognitions:
• Received Reward and Recognition (RNR) Award six times for –
o Highest production, maintaining 100% quality and attendance.
Educational Qualification:-
Qualification Board/University
Year Of
Passing
Percentage
Obtained
BSC Microbiology Bangalore University 2004 56
Correspondence MBA (Pursuing) SMU
AISSCE(12th
) AHSEC 2002 55
AISSE(10th
) SEBA 1998 73
Extra-curricular activities:-
I have done Visharad in Tabla (BA Degree) under Bhatkhande University, Lucknow
PERSONAL INFORMATION:
Name Bedanta Bikash Das
Father’s Name Mr. Uttam Ch. Das
Gender Male
Marital Status Married
Nationality Indian
Linguistic Proficiency English, Bengali, Hindi, Assamese
Hobbies Stamp Collecting, Listening to music, watching movies
Declaration:
I hereby declare that the above mentioned information is correct and very much sincere as far
my knowledge.