1.
Cory Patrick Smith
827 Burnett Dr. • Charleston, SC 29412• 843.592.0182 • corysmith32@gmail.com
Professional Summary
Masters prepared healthcare IT consultant and former Cerner employee with more than 2 years of Charge Services
Experience. Specializes in design, technical build, testing, training, post Go- Live support and optimization.
Operational Experience Technical Experience
• Cerner Project Lead for Charge Services
• Consultant - Charge Services/Capture
• Business Systems Analyst- Charge
Services/HIM
• Charging Workflows, Design and Build
• Testing, Troubleshooting and Project
Management
• Cerner Millennium: PowerChart, FirstNet,
SurgiNet, PharmNet, PathNet, RadNet,
Ambulatory
• Discern Visual Developer, CCL, Batch Charge
Entry, Charge Viewer, Miscellaneous Setup, Pricing
Tool, Tiering Maintenance, Charge Transformation,
and Rate Structure, Revenue Cycle, PM Office, PM
Launch, Department Order Entry, Bedrock,
Location, PowerChart
Education/Professional Development
Masters in Health Administration, Medical University of South Carolina, 2013
Bachelor of Science, Investment Finance & Entrepreneurship Management, The University of South Carolina, 2008
Professional History & Experience Summary
First Healthcare Advisory Solutions “First” 10/2015 - Present
Sr. Advisor
• Lead Charge Services Ambulatory Consultant for > 500 ambulatory clinic go live with 41 specialties (go lives start April
2016)
• Collects and cleanses data from legacy systems to form meaningful workbooks for future system
• Optimizes workflows to form standardizations amongst clinics to ensure accurate capture of revenue
• Audits Cerner's build against data provided in the Data Collection Workbook
• Troubleshoots issues with front end tools (PowerChart, PharmNet, CSPricingTool, etc.) and CCL (Cerner Custom
Language)
• Writes custom CCL reports to audit charges against foreign billing systems
• Investigates HL7 messages for missing charges in interfaces using SI Manager
• Designs tests scrips
• Coordinates various responsibilities between Cerner, MedStar associates, and consultants
• Trains end users and IS staff on Cerner Charge Services as it applies to ambulatory clinics
Lakeland Regional Health 2015
Business Systems Analyst - Charge Services/HIM
• Project lead for Cerner Charge Services and HIM solutions
• Responsible for ensuring that Charge Services and HIM test scripts executed without errors
• Successfully lead Charge Services optimization project to optimize charging for supplies
• Analyzed and built Pharmacy charges to qualify for the 340B Drug Pricing Program, projected $10M annual savings
• Created customized Charge Services reports (CCL) in Explorer Menu to optimize the suspended charges report
Assist with maintaining charge master to ensure appropriate reimbursement and compliance with governmental
billing
• Proven knowledge of CPT/HCPCS/UB-92 revenue coding, modifier, CMS billing regulations
• Primary resource for maintaining Cerner’s bucket using HEAT issue tracking
• Responsible for troubleshooting and/or delegating all Cerner related HEAT tickets including:
• PowerChart, FirstNet, SurgiNet, PharmNet, PathNet, RadNet, user access, etc.
• Built and tested orders in DCPTools for Batch Charge Entry
• Worked with ICD-9 and ICD-10 testing as well as Cerner code update testing
• Investigated and troubleshot HL7 messages in SI Manager
2.
Cory Patrick Smith
827 Burnett Dr. • Charleston, SC 29412• 843.592.0182 • corysmith32@gmail.com
Cerner Corporation 2013 - 2015
Revenue Cycle Delivery Consultant - Charge Services/Capture
• Met Project Management responsibilities around all aspects of implementing Cerner Charge Services in healthcare
organizations
• Identified and managed project risks and escalations
• Led clients through change management and implementation process to achieve maximum revenue
• Drove standard clinical process facilitation
• Responsible for initial build, testing, and end-user training
• Delivered Charge Services solution in a variety of healthcare organization including Ambulatory clinics, stand-alone
inpatient hospitals and multi-hospital organizations
• Managed project time, scope and cost
• Led virtual and in-person meetings with project management teams and client counterparts through project
• Built strong troubleshooting abilities with the following Cerner tools:
• Discern Visual Developer, CCL, Batch Charge Entry, Charge Viewer, Miscellaneous Setup, Pricing Tool, Tiering
Maintenance, Charge Transformation, and Rate Structure, Revenue Cycle, PM Office, PM Launch, Department
Order Entry, Bedrock, Location and PowerChart
• Assisted clients with Charge Description Master assessment
• Collected manipulated, and interpreted large amounts of data using MS Excel
• Mapped bill codes and prices from legacy billing systems to Cerner Revenue Cycle solutions Used U-Cern to
investigate and troubleshoot current and identify potential issues
• Strong understanding of domain strategy
• Identified and troubleshot issues during/before/after Code updates
• Presented and demonstrated Revenue Cycle demonstrations to large audiences
• Established trusted relationships with all levels and service lines/department both inside client organizations and
within the Cerner team
• Led client knowledge transfer sessions and mentored and evaluated new associates
Medical University of South Carolina 2012 - 2013
SHARE Program MUSC Chapter Co-Director
• Responsible for the implementation of a new program designed to redistribute unused medical supplies to third
world countries
• Recruited and interviewed 2 additional team members to support program continuation
• Inventoried medical supplies located in central warehouse for redistribution
Intern, Performance Improvement
• Assisted with projects directed at improving quality within the hospital through the identification and implementation of
best practices
• Analyzed employee compliance with visitation policies and subsequently determined methods of improvement for
security within the hospital
• Promoted compliance with hospital policy