Tamer Yehia Elsayed has over 10 years of experience in quality assurance auditing, occupational health and safety management, and information technology. He currently works as a senior quality assurance auditor and OHSAS 18001 team member at Mega for Construction & Industries, where he leads audit teams and works to improve quality systems. Previously he held roles in quality assurance coordination, internal auditing, and IT engineering. He has certifications in auditing, OHSAS 18001, Cisco networking, and more.

1. TAMER YEHIA ELSAYED
Q A & O H S A S 1 8 0 0 1
+201001818239 | tameryahya@gmail.com
EXPERIENCE
Mega for construction & industries (2011 – present)
SENIOR QUALITY ASSURANCE AUDITOR &OHSAS 18001 TEAM MEMBER
SENIOR QUALITY ASSURANCE
 Lead the audit team in conducting system, product, and process audits according to
industry standards.
 Collect, record, and analyze data to develop accurate and timely reports.
 Support the quality organization, the purchasing organization, and the quality assurance
organization in performing supplier audits.
 Provide key input and information to business leaders to improve the quality system.
 Providing timely and accurate reviews of audit findings, corrective actions and verify their
closure.
 Supports root cause analysis investigations and development of effective
corrective/preventive actions.
 Keep records of internal and external audit interactions and transactions, recording details
of inquiries, complaints, and comments, as well as actions taken.
 Apply methods, practices, and procedures according to industry and certification
requirements (ISO, TS audit standards, etc.)
 Participates in new product development to ensure compliance with ISO and other industry
and regulating body processes and procedures as necessary.
 Visit customer and supplier sites to determine quality requirements and compliance. Update
and upload audit data if necessary.
 Provides expert analysis, guidance and support to Production in Process Improvement
activities, including effective use of Problem-Solving tools / techniques and statistical
analysis.
 Report to the management on the performance of the quality system and recommend
needed improvements.
OHSAS 18001 Specialist (HQ)
 Aide in the design and development of facilities, work areas, work procedures and makes
health, safety and environmental recommendations accordingly.
 Develops methods to drive continuous improvement of Sustainability and HSE practices.
 Responsible for preparing, maintaining, and updating environmental, policy and procedures
manuals.
 Ensures compliance with all HSE regulations, and keeps abreast of any changes to laws and
regulations that impact the organization.
 Serves as a contact with all regulatory bodies.
 Support the delivery of the EHS self-audit/assessment program.
 Perform work place hazard/risk/exposure assessments for current and future process
introductions.

2.  Work successfully across different levels and functions of the organization in an effective
manner, constantly looking out for the overall good of the organization.
 May provide work direction to others.
Mega for construction & industries (2009 – 2011)
QUALITY ASSURANCE COORDINATOR &INTERNAL AUDITOR
INTERNAL AUDITOR
 Conduct monitoring and initial audits.
 Provide a timely response to corrective actions.
 Conduct special visits to investigate service failures and verify the implementation of
corrective actions.
 Investigate and resolve complaints.
 Develop cost effective work plans for the completion of assigned audits.
 Establish and maintain effective communication with program representatives and project
managers as it relates to assigned clients
 Monitor and report client needs, service delivery issues, and competitive threats to
management team.
 Perform other duties as requested.
QUALITY COORDINATOR
 Coordinate Quality Management optimization including investigation, corrective action,
document review and approval, and record closure.
 Coordination of global quality activities including data collection, evaluation, trending, and
reporting.
 Participate in and facilitate quality review boards as assigned.
 Coordinate status reporting, and driving achievement of quality goals.
 Identify, report, investigate, and escalate quality or compliance concerns with strong
attention to detail.
 Manage controlled documentation of Quality Management organization, as required.
 Participate in the implementation and maintenance of global Quality Systems computerized
systems and tools.
 Promote a collaborative environment among the Quality Systems team, internal and
external customers, and business partners.
 Participate and support audits and inspections.
 Provide support and backup for team members within the Quality Systems organization
 Support key activities as assigned.
 Other tasks and projects as directed.
Mega for construction & industries (2008 – 2009)
IT ENGINEER
 Accomplishes information technology staff results by communicating job expectations;
planning, monitoring, and appraising job results; coaching, counseling, and disciplining
employees; initiating, coordinating, and enforcing systems, policies, and procedures.
 Maintains organization's effectiveness and efficiency by defining, delivering, and supporting
strategic plans for implementing information technologies.
 Directs technological research by studying organization goals, strategies, practices, and user
projects.
 Completes projects by coordinating resources and timetables with user departments and
data center.
 Preserves assets by implementing disaster recovery and back-up procedures and
information security and control structures.
 Recommends information technology strategies, policies, and procedures by evaluating
organization outcomes; identifying problems; evaluating trends; anticipating requirements.

3.  Accomplishes financial objectives by forecasting requirements; preparing an annual
budget; scheduling expenditures; analyzing variances; initiating corrective action.
 Maintains quality service by establishing and enforcing organization standards.
ELECTRO-TECHNIQUE FOR TRADING AND INDUSTRIES (2007 – 2008)
IT ENGINEER
 Establishes networking environment by designing system configuration; directing system
installation; defining, documenting, and enforcing system standards.
 Maximizes network performance by monitoring performance; troubleshooting network
problems and outages; scheduling upgrades; collaborating with network architects on
network optimization.
 Secures network system by establishing and enforcing policies; defining and monitoring
access.
 Accomplishes information systems and organization mission by completing related results as
needed.
 Support LANs, WANs, network segments, Internet, and intranet systems.
 Maintain system efficiency.
 Ensure design of system allows all components to work properly together.
 Troubleshoot problems reported by users.
 Make recommendations for future upgrades.
 Maintain network and system security.
 Analyze and isolate issues.
 Monitor networks to ensure security and availability to specific users.
 Evaluate and modify system's performance.
 Identify user needs.
 Maintain the network, server deployment, and security.
 Ensure network connectivity throughout a company's LAN/WAN
 Design and deploy networks.
 Perform network address assignment.
 Assign routing protocols and routing table configuration.
 Assign configuration of authentication and authorization of directory services.
 Maintain network facilities in individual machines, such as drivers and settings of personal
computers as well as printers.
 Maintain network servers such as file servers, VPN gateways, intrusion detection systems.
 Administer servers, desktop computers, printers, routers, switches, firewalls, phones, personal
digital assistants, smartphones, software deployment, security updates and patches.
 Analyzing system logs and identifying potential issues with computer systems.
 Introducing and integrating new technologies into existing data center environments.
 Performing routine audits of systems and software.
 Performing backups.
 Applying operating system updates, patches, and configuration changes.
 Installing and configuring new hardware and software.
 Adding, removing, or updating user account information, resetting passwords, etc.
 Answering technical queries and dealing with often frustrated users.
 Responsibility for security.
 Responsibility for documenting the configuration of the system.
 Troubleshooting any reported problems.
 System performance tuning.
 Ensuring that the network infrastructure is up and running.

4. KEY COMPETENCIES AND SKILLS
Managerial
• Ability to identify, understand and give priority to urgent issues.
• Able to work on cross-divisional projects.
• Experience of recruiting and training new staff.
• Able to develop, coordinate, delegate and plan work activities.
• Dealing calmly and professionally with challenging situations.
• Planning each stages of an IT project in detail, and investigating how it can affect a business.
IT
• Able to identify cost-effective technical solutions that meet business needs.
• Excellent analytical, data manipulation and interrogation skills.
• Ensuring that all IT changes are managed so that they minimize downtime and risk of any
inconvenience.
• Developing and maintaining the infrastructure and IT systems.
• Negotiating IT service contracts with partners and suppliers.
• Managing and promoting services through the use of social media and Search Engine Optimization.
EDUCATION
University, Helwan
● Completed degree in education (science & math).
CERTIFICATES
● AUDITOR/LEAD AUDITOR (ISO 9001:2015) IQ-LA13570
● AWARENESS COURSES ON OHSAS 18001
● CISCO CERTIFIED NETWORK ASSOCIATE FAST TRACK FROM YAT
● AWARENESS COURSES ON ISO 9001:2008 AND INTERNAL AUDIT
● JUNIPER FUNDAMENTALS FROM IT GATE
● CCNA EXPLORATION: NETWORK FUNDAMENTALS
● CCNA EXPLORATION: LAN SWITCHING AND WIRELESS
● CCNA EXPLORATION: ROUTING PROTOCOLS AND CONCEPTS
● CCNA EXPLORATION: ACCESSING THE WAN