THE SCIENTIFIC
METHOD OF
MANAGEMENT
R E P O R T E D BY J H O N C A R L O D. G U I YA B , R N
TAYLORISM
• Published by Frederick Winslow Taylor
• he described how the application of the scientific method to
the management of workers greatly could improve
productivity
• Scientific management methods called for optimizing the way
that tasks were performed and simplifying the jobs enough so
that workers could be trained to perform their specialized
sequence of motions in the one "best" way
SOLDIERING
• Taylor had observed the phenomenon of workers' purposely
operating well below their capacity
1. The almost universally held belief among workers that if they
became more productive, fewer of them would be needed and jobs
would be eliminated.
2. Non-incentive wage systems encourage low productivity if the
employee will receive the same pay regardless of how much is
produced, assuming the employee can convince the employer that
the slow pace really is a good pace for the job.
3. Workers waste much of their effort by relying on rule-of-thumb
methods rather than on optimal work methods that can be
determined by scientific study of the task.
TIME STUDIES
• that scientific management of the work was more effective than the
"initiative and incentive" method of motivating workers
• Scientific methods should be the way to do things not the use of the
rule of thumb
• Pig Iron
– This example suggests that workers should be selected according to how well they
are suited for a particular job.
• The Science of Shoveling
– Optimum shovels
• Bricklaying
4 PRINCIPLES OF SCIENTIFIC
MANAGEMENT
1. Replace rule-of-thumb work methods with methods based on a scientific study of
the tasks.
2. Scientifically select, train, and develop each worker rather than passively leaving
them to train themselves.
3. Cooperate with the workers to ensure that the scientifically developed methods are
being followed.
4. Divide work nearly equally between managers and workers, so that the managers
apply scientific management principles to planning the work and the workers
actually perform the tasks.
DRAWBACKS
1. increased the monotony of work
2. the core job dimensions of skill variety, task identity, task significance, autonomy,
and feedback all were missing from the picture of scientific management
Frederick Taylor & Scientific Management. (n.d.). Retrieved November 30, 2016, from
http://www.netmba.com/mgmt/scientific/
THE
BUREAUCRATIC
MANAGEMENT
R E P O R T E D BY J H O N C A R L O D. G U I YA B , R N
MAX WEBBER
• Bureaucracy is an administrative system designed to
accomplish large-scale administrative tasks by systematically
coordinating the work of many individuals.
• Observed three types of power in organizations:
– traditional,
– charismatic and
– rational-legal or bureaucratic.
FEATURES (CHARACTERISTICS) OF
WEBER’S BUREAUCRACY
1. Administrative Class
2. Hierarchy
3. Division of Work
4. Official Rules
5. Impersonal Relationships
6. Official Record
ADMINISTRATIVE CLASS
• Bureaucratic organizations generally have administrative class
responsible for maintaining coordinative activities of the
members.
– (i) People are paid and are whole time employees,
– (ii) They receive salary and other perquisites normally based on their
positions,
– (iii) Their tenure in the organization is determined by the rules and
regulations of the organization,
– (iv) They do not have any proprietary interest in the organization,
– (v) They are selected for the purpose of employment based on their
competence.
HIERARCHY
• Hierarchy is a system of ranking various positions in
descending scale from top to bottom of the organization. In
bureaucratic organization, offices also follow the principle of
hierarchy that is each lower office is subject to control and
supervision by higher office.
DIVISION OF WORK
• Divided on the basis of specialization to take the advantages of division of
labor. Each office in the bureaucratic organization has specific sphere of
competence.
– (i) a sphere of obligations to perform functions which has been marked off as part
of a systematic division of labor;
– (ii) the provision of the incumbent with necessary authority to carry out these
functions; and
– (iii) the necessary means of compulsion are clearly defined and their use is subject
to definite conditions.
• division of labor try to ensure that each office has a clearly-defined area of
competence
• division of labor also tries to ensure that no work is left uncovered.
OFFICIAL RULES
• Basic and most emphasized feature of bureaucratic organization
• Rational approach to organization calls for a system of maintaining rules
to ensure twin requirements of uniformity and coordination of efforts by
individual members in the organization
• When there is no rule on any aspect of organizational operation, the
matter is referred upward for decision which subsequently becomes
precedent for future decision on the similar matter.
• Rules provide the benefits of stability, continuity, and predictability and
each official knows precisely the outcome of his behavior in a particular
matter.
IMPERSONAL RELATIONSHIPS
• Professional
• relationships among individuals are governed through the
system of official authority and rules
• decisions are governed by rational factors rather than
personal factors
OFFICIAL RECORD
• maintenance of proper official records
• decisions and activities of the organization are formally
recorded and preserved for future reference
• extensive use of filling system
BENEFITS OF BUREAUCRACY
1. The rules and procedures are decided for every work it leads to,
consistency in employee behavior. Since employees are bound to follow
the rules etc., the management process becomes easy.
2. The duties and responsibilities of each job are clearly defined there is
no question of overlapping or conflicting job duties.
3. The selection process and promotion procedures are based on merit
and expertise. It assists in putting right persons on right jobs. There is
optimum utilization of human resources.
4. The division of labor assists workers in becoming experts in their jobs.
The performance of employees improves considerably.
5. The enterprise does not suffer when some persons leave it. If one
person leaves then some other occupies that place and the work does not
suffer.
DISADVANTAGES OF BUREAUCRACY
1. This system suffers from too much of red tape and paper
work.
2. The employees do not develop belongingness to the
organisation.
3. The excessive reliance on rules and regulations and
adherence to these policies inhibit initiative and growth of the
employees. They are treated like machines and not like
individuals. There is neglect of human factor.
4. The employees become so used to the system, they resist to
any change and introduction of new techniques of operations.
DISADVANTAGES OF BUREAUCRACY
1. This system suffers from too much of red tape and paper
work.
2. The employees do not develop belongingness to the
organisation.
3. The excessive reliance on rules and regulations and
adherence to these policies inhibit initiative and growth of the
employees. They are treated like machines and not like
individuals. There is neglect of human factor.
4. The employees become so used to the system, they resist to
any change and introduction of new techniques of operations.
INVALIDITY OF BUREAUCRATIC
ASSUMPTIONS
• In fact, the source of bureau pathology lies in the invalidity of
various assumptions of ideal bureaucracy. Many authors have
questioned the validity of bureaucracy. In most of these cases,
either the conditions are not found in practice, or even if
found, may not result in efficiency.
ASPECTS OF BUREAUCRACY WORK
AGAINST EFFICIENCY OF THE
ORGANIZATION
1. Rules are normally provided for guidelines but often they become
source of inefficiency because of too much emphasis on rules, their
misuse, and people’s apathy from rules.
2. Rigid organizational hierarchy works against efficiency. It
overemphasizes superior- subordinate relationships unnecessarily
which is detrimental to congenial organizational climate.
3. In dealing with people, total impersonal approach cannot be
adopted because people have feelings, emotions and sentiments
which affect decision.
Chad, S. (2014). Weber’s Bureaucracy: Definition, Features, Benefits, Disadvantages and Problems. Retrieved November 30, 2016, from
http://www.yourarticlelibrary.com/management/webers-bureaucracy-definition-features-benefits-disadvantages-and-problems/27893/
THE
ADMINISTRATIVE
MANAGEMENT
R E P O R T E D BY J H O N C A R L O D. G U I YA B , R N
HENRI FAYOL
• the 14 most important principles of management
• the six primary functions of management
FAYOL'S 14 PRINCIPLES OF MANAGEMENT
1. Division of Work – When employees are specialized, output can increase because
they become increasingly skilled and efficient.
2. Authority – Managers must have the authority to give orders, but they must also
keep in mind that with authority comes responsibility.
3. Discipline – Discipline must be upheld in organizations, but methods for doing so
can vary.
4. Unity of Command – Employees should have only one direct supervisor.
5. Unity of Direction – Teams with the same objective should be working under the
direction of one manager, using one plan. This will ensure that action is properly
coordinated.
6. Subordination of Individual Interests to the General Interest – The interests of one
employee should not be allowed to become more important than those of the
group. This includes managers.
7. Remuneration – Employee satisfaction depends on fair remuneration for everyone.
This includes financial and non-financial compensation.
FAYOL'S 14 PRINCIPLES OF MANAGEMENT
8. Centralization – This principle refers to how close employees are to the decision-
making process. It is important to aim for an appropriate balance.
9. Scalar Chain – Employees should be aware of where they stand in the organization's
hierarchy, or chain of command.
10. Order – The workplace facilities must be clean, tidy and safe for employees.
Everything should have its place.
11. Equity – Managers should be fair to staff at all times, both maintaining discipline as
necessary and acting with kindness where appropriate.
12. Stability of Tenure of Personnel – Managers should strive to minimize employee
turnover. Personnel planning should be a priority.
13. Initiative – Employees should be given the necessary level of freedom to create and
carry out plans.
14. Esprit de Corps – Organizations should strive to promote team spirit and unity.
FAYOL'S SIX FUNCTIONS OF
MANAGEMENT
1. Forecasting.
2. Planning.
3. Organizing.
4. Commanding.
5. Coordinating.
6. Controlling.
E. (n.d.). Henri Fayol's Principles of Management: Early Management Theory. Retrieved
November 30, 2016, from https://www.mindtools.com/pages/article/henri-fayol.htm
THANKS

The Three Management Theories

  • 1.
    THE SCIENTIFIC METHOD OF MANAGEMENT RE P O R T E D BY J H O N C A R L O D. G U I YA B , R N
  • 2.
    TAYLORISM • Published byFrederick Winslow Taylor • he described how the application of the scientific method to the management of workers greatly could improve productivity • Scientific management methods called for optimizing the way that tasks were performed and simplifying the jobs enough so that workers could be trained to perform their specialized sequence of motions in the one "best" way
  • 3.
    SOLDIERING • Taylor hadobserved the phenomenon of workers' purposely operating well below their capacity 1. The almost universally held belief among workers that if they became more productive, fewer of them would be needed and jobs would be eliminated. 2. Non-incentive wage systems encourage low productivity if the employee will receive the same pay regardless of how much is produced, assuming the employee can convince the employer that the slow pace really is a good pace for the job. 3. Workers waste much of their effort by relying on rule-of-thumb methods rather than on optimal work methods that can be determined by scientific study of the task.
  • 4.
    TIME STUDIES • thatscientific management of the work was more effective than the "initiative and incentive" method of motivating workers • Scientific methods should be the way to do things not the use of the rule of thumb • Pig Iron – This example suggests that workers should be selected according to how well they are suited for a particular job. • The Science of Shoveling – Optimum shovels • Bricklaying
  • 5.
    4 PRINCIPLES OFSCIENTIFIC MANAGEMENT 1. Replace rule-of-thumb work methods with methods based on a scientific study of the tasks. 2. Scientifically select, train, and develop each worker rather than passively leaving them to train themselves. 3. Cooperate with the workers to ensure that the scientifically developed methods are being followed. 4. Divide work nearly equally between managers and workers, so that the managers apply scientific management principles to planning the work and the workers actually perform the tasks.
  • 6.
    DRAWBACKS 1. increased themonotony of work 2. the core job dimensions of skill variety, task identity, task significance, autonomy, and feedback all were missing from the picture of scientific management Frederick Taylor & Scientific Management. (n.d.). Retrieved November 30, 2016, from http://www.netmba.com/mgmt/scientific/
  • 7.
    THE BUREAUCRATIC MANAGEMENT R E PO R T E D BY J H O N C A R L O D. G U I YA B , R N
  • 8.
    MAX WEBBER • Bureaucracyis an administrative system designed to accomplish large-scale administrative tasks by systematically coordinating the work of many individuals. • Observed three types of power in organizations: – traditional, – charismatic and – rational-legal or bureaucratic.
  • 9.
    FEATURES (CHARACTERISTICS) OF WEBER’SBUREAUCRACY 1. Administrative Class 2. Hierarchy 3. Division of Work 4. Official Rules 5. Impersonal Relationships 6. Official Record
  • 10.
    ADMINISTRATIVE CLASS • Bureaucraticorganizations generally have administrative class responsible for maintaining coordinative activities of the members. – (i) People are paid and are whole time employees, – (ii) They receive salary and other perquisites normally based on their positions, – (iii) Their tenure in the organization is determined by the rules and regulations of the organization, – (iv) They do not have any proprietary interest in the organization, – (v) They are selected for the purpose of employment based on their competence.
  • 11.
    HIERARCHY • Hierarchy isa system of ranking various positions in descending scale from top to bottom of the organization. In bureaucratic organization, offices also follow the principle of hierarchy that is each lower office is subject to control and supervision by higher office.
  • 12.
    DIVISION OF WORK •Divided on the basis of specialization to take the advantages of division of labor. Each office in the bureaucratic organization has specific sphere of competence. – (i) a sphere of obligations to perform functions which has been marked off as part of a systematic division of labor; – (ii) the provision of the incumbent with necessary authority to carry out these functions; and – (iii) the necessary means of compulsion are clearly defined and their use is subject to definite conditions. • division of labor try to ensure that each office has a clearly-defined area of competence • division of labor also tries to ensure that no work is left uncovered.
  • 13.
    OFFICIAL RULES • Basicand most emphasized feature of bureaucratic organization • Rational approach to organization calls for a system of maintaining rules to ensure twin requirements of uniformity and coordination of efforts by individual members in the organization • When there is no rule on any aspect of organizational operation, the matter is referred upward for decision which subsequently becomes precedent for future decision on the similar matter. • Rules provide the benefits of stability, continuity, and predictability and each official knows precisely the outcome of his behavior in a particular matter.
  • 14.
    IMPERSONAL RELATIONSHIPS • Professional •relationships among individuals are governed through the system of official authority and rules • decisions are governed by rational factors rather than personal factors
  • 15.
    OFFICIAL RECORD • maintenanceof proper official records • decisions and activities of the organization are formally recorded and preserved for future reference • extensive use of filling system
  • 16.
    BENEFITS OF BUREAUCRACY 1.The rules and procedures are decided for every work it leads to, consistency in employee behavior. Since employees are bound to follow the rules etc., the management process becomes easy. 2. The duties and responsibilities of each job are clearly defined there is no question of overlapping or conflicting job duties. 3. The selection process and promotion procedures are based on merit and expertise. It assists in putting right persons on right jobs. There is optimum utilization of human resources. 4. The division of labor assists workers in becoming experts in their jobs. The performance of employees improves considerably. 5. The enterprise does not suffer when some persons leave it. If one person leaves then some other occupies that place and the work does not suffer.
  • 17.
    DISADVANTAGES OF BUREAUCRACY 1.This system suffers from too much of red tape and paper work. 2. The employees do not develop belongingness to the organisation. 3. The excessive reliance on rules and regulations and adherence to these policies inhibit initiative and growth of the employees. They are treated like machines and not like individuals. There is neglect of human factor. 4. The employees become so used to the system, they resist to any change and introduction of new techniques of operations.
  • 18.
    DISADVANTAGES OF BUREAUCRACY 1.This system suffers from too much of red tape and paper work. 2. The employees do not develop belongingness to the organisation. 3. The excessive reliance on rules and regulations and adherence to these policies inhibit initiative and growth of the employees. They are treated like machines and not like individuals. There is neglect of human factor. 4. The employees become so used to the system, they resist to any change and introduction of new techniques of operations.
  • 19.
    INVALIDITY OF BUREAUCRATIC ASSUMPTIONS •In fact, the source of bureau pathology lies in the invalidity of various assumptions of ideal bureaucracy. Many authors have questioned the validity of bureaucracy. In most of these cases, either the conditions are not found in practice, or even if found, may not result in efficiency.
  • 20.
    ASPECTS OF BUREAUCRACYWORK AGAINST EFFICIENCY OF THE ORGANIZATION 1. Rules are normally provided for guidelines but often they become source of inefficiency because of too much emphasis on rules, their misuse, and people’s apathy from rules. 2. Rigid organizational hierarchy works against efficiency. It overemphasizes superior- subordinate relationships unnecessarily which is detrimental to congenial organizational climate. 3. In dealing with people, total impersonal approach cannot be adopted because people have feelings, emotions and sentiments which affect decision. Chad, S. (2014). Weber’s Bureaucracy: Definition, Features, Benefits, Disadvantages and Problems. Retrieved November 30, 2016, from http://www.yourarticlelibrary.com/management/webers-bureaucracy-definition-features-benefits-disadvantages-and-problems/27893/
  • 21.
    THE ADMINISTRATIVE MANAGEMENT R E PO R T E D BY J H O N C A R L O D. G U I YA B , R N
  • 22.
    HENRI FAYOL • the14 most important principles of management • the six primary functions of management
  • 23.
    FAYOL'S 14 PRINCIPLESOF MANAGEMENT 1. Division of Work – When employees are specialized, output can increase because they become increasingly skilled and efficient. 2. Authority – Managers must have the authority to give orders, but they must also keep in mind that with authority comes responsibility. 3. Discipline – Discipline must be upheld in organizations, but methods for doing so can vary. 4. Unity of Command – Employees should have only one direct supervisor. 5. Unity of Direction – Teams with the same objective should be working under the direction of one manager, using one plan. This will ensure that action is properly coordinated. 6. Subordination of Individual Interests to the General Interest – The interests of one employee should not be allowed to become more important than those of the group. This includes managers. 7. Remuneration – Employee satisfaction depends on fair remuneration for everyone. This includes financial and non-financial compensation.
  • 24.
    FAYOL'S 14 PRINCIPLESOF MANAGEMENT 8. Centralization – This principle refers to how close employees are to the decision- making process. It is important to aim for an appropriate balance. 9. Scalar Chain – Employees should be aware of where they stand in the organization's hierarchy, or chain of command. 10. Order – The workplace facilities must be clean, tidy and safe for employees. Everything should have its place. 11. Equity – Managers should be fair to staff at all times, both maintaining discipline as necessary and acting with kindness where appropriate. 12. Stability of Tenure of Personnel – Managers should strive to minimize employee turnover. Personnel planning should be a priority. 13. Initiative – Employees should be given the necessary level of freedom to create and carry out plans. 14. Esprit de Corps – Organizations should strive to promote team spirit and unity.
  • 25.
    FAYOL'S SIX FUNCTIONSOF MANAGEMENT 1. Forecasting. 2. Planning. 3. Organizing. 4. Commanding. 5. Coordinating. 6. Controlling. E. (n.d.). Henri Fayol's Principles of Management: Early Management Theory. Retrieved November 30, 2016, from https://www.mindtools.com/pages/article/henri-fayol.htm
  • 26.