Promote the use of quality management certification by the purchasers, supply chain and industrial groups, together with to improve the credibility of certification in Japan presented by Makoto Kubo - Japan Accreditation Board.
TL 9000 Measurements and Requirements Interactive WorkshopQuEST Forum
TL 9000 Measurements and Requirements Interactive Workshop presented by John Wronka - Alcatel-Lucent and Ken Koffman - JDSU. Learn how your business can become TL 9000 certified. TL 9000 is a two-part quality system with significant management and measurement components.
TL 9000 Today & Benefit of PDR presented by Ken Koffman - JDSU. QuEST Forum developed the TL 9000 Quality Management System to meet the supply chain quality requirements of the worldwide telecommunications industry and is the telecom industry’s unique extension to ISO 9001:2015.
These standards are guidelines on how to document the processes in specific industries. The goal is consistency and a set of complete, easy to follow instructions. ISO 9000 is a set of five guideline standards that define the requirements for an effective quality management system.
TL 9000 Measurements and Requirements Interactive WorkshopQuEST Forum
TL 9000 Measurements and Requirements Interactive Workshop presented by John Wronka - Alcatel-Lucent and Ken Koffman - JDSU. Learn how your business can become TL 9000 certified. TL 9000 is a two-part quality system with significant management and measurement components.
TL 9000 Today & Benefit of PDR presented by Ken Koffman - JDSU. QuEST Forum developed the TL 9000 Quality Management System to meet the supply chain quality requirements of the worldwide telecommunications industry and is the telecom industry’s unique extension to ISO 9001:2015.
These standards are guidelines on how to document the processes in specific industries. The goal is consistency and a set of complete, easy to follow instructions. ISO 9000 is a set of five guideline standards that define the requirements for an effective quality management system.
An in-depth discussion on the new automotive Quality Mangement System Standard 16949: 2016 and the challenges in moving to this new version from the old ISO/TS 16949. From processes to procedures, work instructions to risks, Michael Wolfe and Jonathan Brun discuss the best practices to stay in complete compliance with the standard.
CEBOS.com | ISO/TS 16949 certification is the first step in automotive quality. It is easy to blame a recall for faulty assembly, production or parts on an automotive manufacturer, however, in the automotive industry is not that simple.
Learn about Service Management System Foundation and Difference in Service Management Methodologies. More about Equivalent Service Management System Practices and Business Case for Implementing and Certification. Finally the Implementation Approach and a Sample Implementation Schedule
What is Automotive Quality Management?
ISO/TS 16949 - the globally recognized Quality Management Standard for the automotive industry.It brings together standards from across Europe and the US and provides a framework for achieving best practice with regards to the design and manufacture of products for the automotive supply chain.
ISO/TS 16949 is an ISO technical specification aimed at the development of a quality management system that provides for continual improvement, emphasizing defect prevention and the reduction of variation and waste in the automotive industry supply chain.
How to get prepared to an internal audit?
The easiest way to be prepared to an audit, is by knowing the questions in advanced, that you are going to be asked, or GOING to ask.
Save time on preparation, by download ISO 9001 standard, 2015 version check list,
which contains the standard sections + questions for each one.
This check list is a good basis for other ISO standards, and it not only help you to get prepared fast, but you can use it as the audit report.
Quality Management for Sustained SuccessQuEST Forum
Fundamental concepts and genuine quality management model for sustained success in quality management presented by Yoshinori Iizuka - The University of Tokyo.
The new version of ISO 9001:2008 will be released in September 2015. The latest draft of the standard, ISO/DIS 9001 (Draft International Standard), was moved to the final stage of the review after it received around 90% approval votes.
During the ISO/FDIS 9001 (Final Draft Internationwal Standard), the subcommittee goes through the public comments given in the previous stage of the development, and incorporate those relevant to the aim of the final draft.
An in-depth discussion on the new automotive Quality Mangement System Standard 16949: 2016 and the challenges in moving to this new version from the old ISO/TS 16949. From processes to procedures, work instructions to risks, Michael Wolfe and Jonathan Brun discuss the best practices to stay in complete compliance with the standard.
CEBOS.com | ISO/TS 16949 certification is the first step in automotive quality. It is easy to blame a recall for faulty assembly, production or parts on an automotive manufacturer, however, in the automotive industry is not that simple.
Learn about Service Management System Foundation and Difference in Service Management Methodologies. More about Equivalent Service Management System Practices and Business Case for Implementing and Certification. Finally the Implementation Approach and a Sample Implementation Schedule
What is Automotive Quality Management?
ISO/TS 16949 - the globally recognized Quality Management Standard for the automotive industry.It brings together standards from across Europe and the US and provides a framework for achieving best practice with regards to the design and manufacture of products for the automotive supply chain.
ISO/TS 16949 is an ISO technical specification aimed at the development of a quality management system that provides for continual improvement, emphasizing defect prevention and the reduction of variation and waste in the automotive industry supply chain.
How to get prepared to an internal audit?
The easiest way to be prepared to an audit, is by knowing the questions in advanced, that you are going to be asked, or GOING to ask.
Save time on preparation, by download ISO 9001 standard, 2015 version check list,
which contains the standard sections + questions for each one.
This check list is a good basis for other ISO standards, and it not only help you to get prepared fast, but you can use it as the audit report.
Quality Management for Sustained SuccessQuEST Forum
Fundamental concepts and genuine quality management model for sustained success in quality management presented by Yoshinori Iizuka - The University of Tokyo.
The new version of ISO 9001:2008 will be released in September 2015. The latest draft of the standard, ISO/DIS 9001 (Draft International Standard), was moved to the final stage of the review after it received around 90% approval votes.
During the ISO/FDIS 9001 (Final Draft Internationwal Standard), the subcommittee goes through the public comments given in the previous stage of the development, and incorporate those relevant to the aim of the final draft.
Network Quality and Customer ExperienceQuEST Forum
Network Quality and Customer Experience presented by Hans Jürgen Schmolke - Metrinomics. About objective and subjective loyalty drivers from firefighting to fire prevention.
Reference model to illustrate how to take an active approach toward audit planning and execution in order to implement sustainable data analytics-enabled auditing for quality management system improvement (QMS) presented by Noriyoshi Fukumaru - Fukumaru Management Techno Corporation.
Integrated Continuous Improvements EcosystemQuEST Forum
Integrated Continuous Improvements Ecosystem presented by Duncan Zhang and Amy Yue - NOKIA. Quality leaders from NOKIA discuss how to implement an Integrated Continuous Improvements Ecosystem that incorporates and manages improvement initiatives from multiple improvement activities and boosts quality with a strategic target.
Quality Measurement Framework Puts the End User in FocusQuEST Forum
Quality Measurement Framework Puts the End User in Focus presented by Maria Eriksson and Christina Birkehammar - Ericsson. Companies need to start measuring user expectations and demands on their service providers by using quality measurement frameworks.
Revised ISO 9001 - in a viewpoint of top managementQuEST Forum
Revised ISO 9001 - in a viewpoint of top management by Yoshikazu Kameyama - Japanese Society for Quality Control. The revised ISO 9001 will be issued, considering
issues relevant with these changes of business environment. Strong leadership of the top management is required to cope with these changes, integrating QMS into his/her organization management.
JRuby 9000 represents the biggest-ever leap forward for JRuby. Not only have we caught up on compatibility (9000 will be 2.2-compatible from release), but we've completely redesigned our JVM-based runtime and have opened our codebase up to the JRuby+Truffle research project from Oracle Labs. The changes we've made will make it easier to keep up with MRI on compatibility and give us the potential to run Ruby as fast as Java or C. The entire Ruby world will change over the next year, and JRuby 9000 will be leading the way. We'll talk about what Ruby's going to look like once JRuby is "over 9000".
7 Key Elements for Operation Quality ImprovementQuEST Forum
7 Key Elements for Operation Quality Improvement presented by Tin Chung Shea - Huawei Technologies Co., Ltd. Tin Chung Shea describes the 7 key elements of improving operation quality: management commitment, process, tools, competence, document and knowledge management, continuous improvement and cyber security. which improve quality.
Conquering the Cost of Poor Quality presented by Ashok Dandekar, Quality Director, Fujitsu Laboratories of America. Quality as a driver of ICT’s business performance with CoPQ as a strategic lever. Learn more about QuEST Forum's CoPQ strategic initiatives.
The international Standard for Quality Management Systems, ISO 9001:2008, is being revised. ISO 9001:2015 is due to be published by the end of 2015. This slideshow is compiled from the first Committee Draft by Ian Hannah, Fellow of the Chartered Quality Institute; and was originally used for staff development purposes at his ISO Training and Consultancy firm, SQMC Ltd.
Overview of the proposed Photovoltaic Solar Quality Management System standardGovind Ramu
The goal of this Technical Specification (standard) is to provide a guideline for manufacturers of PV modules to produce modules that, once the design has proven to meet the quality and reliability requirements, replicate such design in an industrial scale without compromising its consistency with the requirements. Expected timeline for release is June 2015.
QMS Systems offers QMS Consulting Services for manifacturing and
pharma companies that realize it is in their best interest to have quality
management systems in place.
ISO 9000 certification(Quality Management System)Varshid Patel
The ISO 9000 family of international quality management standards and guidelines has earned a global reputation as a basis for establishing effective and efficient quality management systems. The need for International Standards is very important as more organizations operate in the global economy by selling or buying products and services from sources outside their domestic market.
Over the last few years, the ISO-9000 has become the most popular quality standard in the food industry and Pharma industry, with practically all major companies rushing to get ISO-9000-certified. In fact, companies not ISO certified would find it difficult to do business, given that certification is a basic requirement of would-be customers. The ISO-9000 series of standards was developed by the International Organization for Standardization.
Networked Society - Story to be ContinuedQuEST Forum
Networked Society - Story to be Continued presented by Maria Eriksson. A Networked Society where every person and every industry is empowered to reach their full potential.
Increasing Revenue Through Improved Customer ExperienceQuEST Forum
Increasing Revenue Through Improved Customer Experience presented by Jonathan Hopkinson - Huawei Technologies Co., Ltd. and Derek Chen - Hong Kong Telecom.
KPI Team Journey presented by Helena O'Malley - Xilinx Corporation, Keith Scanlon - Ericsson and Colm O´Keeffe - Alcatel-Lucent. Making TL Measurements more relevant to a wider audience.
Driving Networks Forward to the Hyper-Connected WorldQuEST Forum
Driving Networks Forward to the Hyper-Connected World presented by Satoshi Ikeuchi, VP, Network Business Group of Fujitsu Limited. People, things, information, processes are increasingly connected to networks, creating new value and giving big impact to the future.
Automotive Services and Communications Technologies, a Brief Look into the Fu...QuEST Forum
Automotive Services and Communications Technologies, a Brief Look into the Future presented by Michael Fritz Manager Corporate Business Development ICT at Fraunhofer.
Adoption & Reinforcement - Applying TL 9000 in R&D BusinessesQuEST Forum
Adoption & Reinforcement - Applying TL 9000 in R&D Businesses presented by Yanbin Sun - NOKIA. Yanbin Sun describes how a structured change management program, SME’s contribution and internal audits can help R&D businesses.
Zero Defect Initiative - Quality Index GeneratorQuEST Forum
Zero Defect Initiative - Quality Index Generator presented by Parthasarathy Mohanraj - Cognizant. The primary objective of the Zero Defect system is to bring in a scorecard system, to provide better learning plans for each and every individual, achieve Delivery Excellence through delivering work products with zero defects and to keep the team motivated throughout, through weekly rewards program.
Being Agile with Assured Quality: A Transformation Journey in Scrum Framework presented by Sumit Misra - Aricent. This presentation details how to establish a quality management strategy, with the least amount of overhead on Scrum teams and focus on delivering what the customer values.
The Action Against Soft-Errors to Prevent Service OutageQuEST Forum
The Action Against Soft-Errors to Prevent Service Outage presented by Hidenori Iwashita - Nippon Telegraph and Telephone Corporation (NTT). NTT has reproduced soft errors using a compact accelerator-driven neutron source and reduced service outages and failure recovery costs due to soft errors.
Driving Networks Forward to a Hyperconnected WorldQuEST Forum
Driving Networks Forward to a Hyperconnected World presented by Jiro Otsuki - Fujitsu Limited. Bringing an ICT platform with computing, networking and front-edge together for network-wide optimization, moving to the need of a Hyperconnected World.
MIRAI - Managing Industry Restructuring and Adoptions InquisitivelyQuEST Forum
MIRAI - Managing Industry Restructuring and Adoptions Inquisitively presented by S.M. Balasubramaniyan - Digital Core Technologies. Predict the course of business in the short (Manageable) or medium (Profitable) term will help to determine the organization’s success.
TL 9000 WG Activities presented by Masayoshi Iida - NEC Corporation and CIAJ. TL 9000 Work Group is an activity group in Quality Management System (QMS) Committee for the purpose of improving product & service quality of member companies.
Key Concept in Toyota Production System and Their Own ThoughtQuEST Forum
Key concepts in Toyota Production System (TPS), building original unified man-machine system presented by Toshiaki Yanagida - Iwaki Production Systems Research Ltd.
Sustainable Engineering - Practical Studies for Building a Sustainable Society QuEST Forum
Sustainable Engineering - Practical Studies for Building a Sustainable Society presented by Dr. Narito Shibaike - Tokyo University of Technology. How to create a new way of engineering that harmonizes with benefiting humanity, socioeconomic, development and environmental conservation.
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Essentials of Automations: Optimizing FME Workflows with ParametersSafe Software
Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place.
Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects.
Here’s what you’ll gain:
- Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows.
- Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy.
- Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency.
- Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity.
We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic.
Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
"Impact of front-end architecture on development cost", Viktor TurskyiFwdays
I have heard many times that architecture is not important for the front-end. Also, many times I have seen how developers implement features on the front-end just following the standard rules for a framework and think that this is enough to successfully launch the project, and then the project fails. How to prevent this and what approach to choose? I have launched dozens of complex projects and during the talk we will analyze which approaches have worked for me and which have not.
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
Empowering NextGen Mobility via Large Action Model Infrastructure (LAMI): pav...
The Status and Issues of Quality Management System Certification in Japan
1. Copyright 2015 QuEST Forum. All Rights Reserved.
1
1
The status and issues of quality
management system certification
in Japan
Makoto Kubo
April 14, 2015
2. 2
Contents
• Japan Accreditation Board
• Status of QMS certification in Japan
• Issues of QMS certification in Japan
• Benefits to utilize QMS certification
• Solutions to the Issues and Concerns
• Conclusion
2
3. 33
History of JAB
• Established on November 1, 1993
the first accreditation body (AB) established in Japan
as a private non-profit organization
established in accordance with the recommendation
presented by the Japanese Industrial Standards
Committee (JISC) and
supported by 35 industrial organizations under the
auspices of the Japan Federation of Economic
Organizations (KEIDANREN:Japan Business
Federation)
• the only AB in Japan carrying out almost all
accreditation programs related to IAF/ILAC
• A member of Japan Accreditation Council
cooperating with other Japanese ABs, JASC,
IA-Japan, VLAC, JIPDEC
4. 44
Objectives of JAB
• to establish and develop conformity
assessment schemes in Japan, and
• to achieve mutual recognition
arrangements with accreditation
bodies abroad,
• through which to support the sound
development of the Japanese industry
and fair economic activities and
contribute to building a reassuring
and safe social foundation
5. 5
Status of ISO 9001 Certification in Japan
0
10,000
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
1993
1994
1995
1996
1997
1998
1999
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
ISO 9001
出典:2013 ISO Survey
Ratio to the world total in 2013 = 4.1%
Ratio to the world total in 2006 = 9.0%
Based on ISO Survey 2013
6. 6
Status of ISO 9001 Certification in Japan
ISO 9001
出典:2013 ISO Survey
0
2000
4000
6000
8000
10000
12000
14000
16000
1999
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
14
17
18
19
28
29
34
28 Construction
17 Basic metals and fabricted Metal Poduct
19 Electrical and optical equip.
29 Whole sales and retail trades
34 Engineering services
14 Rubber and plastic product
18 Machinery and equipmants
The decrease occurred in mainly construction field after the year 2006.
Based on JAB Survey
7. 7
Status of Sector QMS Certification in Japan
TL 9000
Ratio to the world total =1.7% Ratio to the world total = 3.2%
Aerospace QMS
8. 8
Medical device QMS (ISO 13485) Automobile QMS (ISO/TS 16949)
Ratio to the world total =3.3% Ratio to the world total = 2.4%
Based on ISO Survey 2013
Status of Sector QMS Certification in Japan
9. • The number of ISO 9001 certificates has
been decreasing after the year of 2006.
< What is its reason? >
- No strong user of the results of ISO 9001 certification
as it was until the year 2006
- Not achieve intended outcomes
- Not contribute to the business
- Lack of confidence caused by the malfunctions of
certified organizations
- Separation from business process etc
• The number of TL 9000 certificates is still
very small and doesn’t show growing.
Issues of QMS Certification in Japan
10. 10
Main Changes of ISO 9001 Revision
1) The adoption of the HLS (high level structure) as set out in
Annex SL of ISO Directives Part 1.
2) An explicit requirement for risk-based thinking to support and
improve the understanding and application of the process
approach.
3) Fewer prescribed requirements.
4) Less emphasis on documents.
5) Improved applicability for services.
6) A requirement to define the boundaries of the QMS.
7) Increased emphasis on organizational context.
8) Increased leadership requirements.
9) Greater emphasis on achieving desired outcomes to improve
customer satisfaction.
Based on DIS 9001, IAF ID9
11. Expectations & Concerns to the Revision
- Personal View -
Expectations:
– More strategic QMS operation along the intension of top management
– Establishment of QMS more integrated to business processes
– Improved probability to achieve QMS performance objectives
– Improvement of technologies related to the quality of products and
services
– Wider applications to service business
More beneficial and valuable for both organizations and
stakeholders
Concerns:
– QMS operated based on business strategy
– Prescriptions focused on functions more than methods
– Prescription in more general expression to widen applicability
Auditors need more competence in terms of industrial knowledge
and effectiveness audit. Some guidance in each sector may be
helpful for auditors.
12. Benefits of the Use of QMS Certification
Benefits for certified org. :
– to get confidence of customers
– to maintain and expand business trade
– to reduce the cost for receiving audits of customers
– to respond to the troubles with customers smoothly and quickly
Benefits for purchasers :
– to make the selection of suppliers more easy/efficient
– to reduce administrative cost of suppliers
– to reduce internal cost caused by supplied products and
services
– to quickly respond to the troubles of their own products and
services
– to improve the competence of their own products and services
13. Benefits of the Use of QMS Certification
Benefits for supply chain/industrial group :
– to reduce risks and administrative cost through supply chain
– to get social confidence to industrial group
– to improve the competence of the products and services
provided to consumers
– to improve the international competence of the industrial group
– to enhance the development of new products and services in the
new business field
Especially in the telecommunication field
Technology innovations occurred so rapidly.
It is a way to create product certification scheme in order to get
the confidence to product and service quality.
But it often takes time to create new certification schemes.
It is more useful and beneficial to use TL 9000 certification
in this business field.
14. 14
Comparison of QMS sector schemes
Schemes TL 9000 AS-QMS MD-QMS
Owner QuEST Forum International
Aerospace Quality
Group (IAQG)
none
Audit/
Assessment
criteria etc,
TL 9000 RH&MH
Alert
AQMS (910/9110/9120)
9101、9104
ISO 13485
IAF MD9
Oversight Validation audit to
certified org. by AB
with QuEST Forum
Oversight by
industrial members
none
Data base MRS
Statistical QMS
performance data
for benchmarking
OASIS
Data including audit
reports, client
feedback etc.
Certification status
on the website of
each AB and CB
Features Focused on
improvement by
benchmarking
certified org.
Focused on
improvement through
supply chain by
publicly disclosing
certification info.
Focused on the
utilization by
regulatory
15. 15
Solutions to the Issues and Concerns
To improve the credibility of certification
– Sector specific requirement and guidance based on the
stakeholders’ needs
– Competence of auditors and assessors
– Disclosure of certification info.
– Benchmarking certified organizations (sharing good
practices among certified org.)
Especially some guidance to the revised ISO 9001
from sectors will be helpful
To promote the utilization of the certification results
– Propaganda of the benefits to use the results of
certification in the trade
( government officers, purchasers in down stream of
supply chain like service providers, big retailers,
manufactures of consumer products, etc.)
16. 16
Conclusion
• It is very important to promote the use of
QMS certification by the purchasers,
supply chain and industrial groups,
together with to improve the credibility of
certification.
• In order to spread TL 9000 certification in
Japan JAB will support QuEST Forum
Japan Hub and contribute to their
promotion activities to service providers.