The Quest to Quantify:
Measuring The Impact of
Your Talent Brand
	
  
	
  
	
  
@EdNathanson	
  
www.redpilltalent.com	
  
	
  
	
  
This is your audience without awareness of
your Employer and Talent Brand
First things first…..
Step 1: Learn the Language
Employer Brand
How	
  you,	
  the	
  employer,	
  promote	
  your	
  company	
  as	
  a	
  place	
  to	
  work.	
  	
  
Talent Brand
The	
  highly	
  social,	
  totally	
  public	
  version	
  of	
  your	
  employer	
  brand	
  that	
  
incorporates	
  what	
  talent	
  thinks,	
  feels,	
  and	
  shares	
  about	
  the	
  
organiza@on	
  as	
  a	
  place	
  to	
  work.	
  	
  
Sorry – but this is yesterday folks
Today  
1	
  LinkedIn	
  Global	
  Talent	
  Trends	
  2015,	
  May	
  2015.	
  hIp://linkd.in/1LFQmL9	
  
50%  of  global  professionals  discover  new  
job  opportuni9es  through  word  of  mouth.1	
  	
  
“This place is sweet – pass it on”
The Funnel - what it should be vs what we all
do
This stuff matters – big time
Corporate	
  Responsibility	
  Magazine	
  asked	
  1,000	
  +	
  people	
  in	
  North	
  America	
  about	
  the	
  impact	
  of	
  a	
  company’s	
  reputa@on	
  on	
  their	
  willingness	
  to	
  accept	
  a	
  job	
  offer.	
  
93%  of  those  currently  employed  would  leave  their  
current  job  to  work  for  a  company  with  a  good  reputa9on.  

76%    of  people,  (even  if  unemployed!),  say  they’d  be  
unlikely  to  accept  a  job  offer  from  a  company  with  a  bad  
reputa9on.
This stuff matters – big time
Corporate	
  Responsibility	
  Magazine	
  asked	
  1,000	
  +	
  people	
  in	
  North	
  America	
  about	
  the	
  impact	
  of	
  a	
  company’s	
  reputa@on	
  on	
  their	
  willingness	
  to	
  accept	
  a	
  job	
  offer,	
  they	
  learned	
  	
  
33%  would  be  tempted  with  a  
much  lower  bump  in  pay  if  the  offer  
came  from  a  company  with  a  good  
reputa9on.  
Step 2: Find your partners
This is NOT B2B – this is B2P
Brand	
  
messaging	
  
Video	
   Blogs	
  
Imagery	
   Spotlights	
   Career	
  site	
  
When talent and consumer brand work
together
Your social profiles matter
One # and one destination to rule them
all
One # and one destination to rule them
all
One # and one destination to rule them
all
One # and one destination to rule them
all
It ain’t going away folks
Step 3: Measure what matters
YTD  Global  AOrac9on  Funnel  
4917Total # of Applicants
Referrals
154
Sourced
253
Inbound
4499
Internal
11
94Total # of Hires
Converted Hire
Channel
Total # each
Attraction Channel
29 25 37 3
   
Showing  Value  to  the  Big  Dogs  
  
 A/rac1on	
  Metrics	
  	
  
	
  
•  Total	
  Hires	
  YTD	
  –	
  94	
  	
  
•  Q1	
  Total	
  Hires	
  –	
  37	
  
•  Q2	
  Total	
  Hires	
  –	
  57	
  
•  Q1	
  2014	
  –	
  6	
  
•  Q2	
  2014	
  -­‐	
  23	
  
•  Q1	
  Total	
  Candidates	
  in	
  Pipe	
  –	
  3010	
  
•  Q2	
  Total	
  Candidates	
  in	
  Pipe	
  –	
  4036	
  
•  Total	
  Candidates	
  in	
  Pipe	
  FY	
  2014	
  –	
  4115	
  
	
  
•  Q1	
  Candidate	
  Conversion	
  –	
  1.25%	
  
•  Q2	
  Candidate	
  Conversion	
  –	
  3.03%	
  
	
  	
  
Branding/Engagement	
  
	
  
•  LinkedIn	
  	
  
•  Twi/er	
  
•  Instagram	
  
•  Facebook	
  
•  GlassDoor	
  (Re-­‐Branded)	
  
•  Google	
  +	
  
•  LinkedIn	
  Impressions	
  (6months)	
  	
  –	
  1.38m	
  	
  
•  TwiIer	
  Impressions	
  (6months)	
  –	
  85.6K	
  
•  Glassdoor	
  Impressions	
  (6months)	
  –	
  52.5K	
  
	
  
•  Monthly	
  Employee	
  Spotlights	
  –	
  	
  Total	
  
Collec@ve	
  Impressions	
  –	
  26.2K	
  
	
  	
  
Other	
  
	
  
•  Rolled	
  out	
  Candidate	
  Survey	
  for	
  all	
  
Candidates	
  who	
  are	
  Interviewed	
  
•  Candidate	
  Ra@ng	
  –	
  8.4	
  /10	
  
•  8	
  new	
  Glassdoor	
  reviews	
  this	
  
quarter	
  –	
  ranking	
  currently	
  4.2	
  up	
  
from	
  3.9	
  
•  Latest	
  EB	
  Video	
  up	
  1354	
  views	
  this	
  
quarter	
  to	
  4,502	
  Total	
  views	
  since	
  
launch.	
  	
  
	
  
	
  
	
  	
  
Showing  Value  to  the  big  dogs  part  2  –  the  
revenge
Before  “B2P”  –  a  one  way  conversa9on
AYer!  
Like IPAs? Our engineering team does and
had a great time brewing some last night.
Want to join them next time? @curaspan
People usually dread coming to work on
Mondays. Not the @CloudLock engineering
team in Waltham, as evidenced by me
witnessing Pinata action at 8:30 AM?! Join us!
Does it work?
CloudLock:
•  256% increase in inbound applications
•  44% LinkedIn follower growth
•  843% growth in monthly views on GlassDoor.com
•  50% increase in page views on Cloudlock Careers site
•  233% increase in hires over the same time period in 2014
•  BBJ Best Places to Work 2015
	
  
Does it work? 

Talend:
-  4,762 total inbound applicants 2014 – 3015 in Q1 2015 alone
-  966% increase in hires Q1 2015 over Q1 2014
-  235% increase on monthly Glassdoor.com views
-  46% LinkedIn follower growth
-  Q1 86 days time to fill – Q1 2015 52 decreased 40%
-  Top 10 Big Data Companies to work for - Forbes
Step 4: Beware of pitfalls
How to fail at this stuff - miserably
Careers site – the destination matters!   
  
The not so good (being kind here)…..
You have no content – or if you do it’s not
good
Step 5: Get started
•  Brand theme/messaging – # theme name for all social outlets
•  Video – Anchor video – Theme videos every 3 month cadence
•  Blogs – Employee Spotlights, blogs by execs or employees on a monthly cadence
•  Imagery – unleash your employees. Images taken from daily life, existing content, events, office
happenings, team outings, etc.
•  Spotlights – develop a cadence focusing as much on diversity as possible
•  Career site – tie in to # and include real images of employees in work and fun – drive people to one
place
•  Cadence !
•  Ownership – divide and conquer with weekly meetings of channel owners
MUST BE “REAL” AND NO “CORPORATE SPEAK”
This is NOT B2B – This is B2P!!!!
Some trends
Some trends
Some trends
Some trends
Some trends
Some trends
Enable your teams!
•  Social lunch and learn
•  Orientation – start at onboarding!
•  Contests
•  Recognition
•  No Big Brother!
•  Measure Measure and Measure
•  Show them value to THEM : referrals, profile, employment
brand
•  Glassdoor – ask – don’t push
	
  
Your audience with a great talent brand!
The Quest to Quantify: Measuring The Impact of Your Talent Brand | Webcast

The Quest to Quantify: Measuring The Impact of Your Talent Brand | Webcast

  • 1.
    The Quest toQuantify: Measuring The Impact of Your Talent Brand       @EdNathanson   www.redpilltalent.com      
  • 2.
    This is youraudience without awareness of your Employer and Talent Brand
  • 3.
  • 4.
    Step 1: Learnthe Language
  • 5.
    Employer Brand How  you,  the  employer,  promote  your  company  as  a  place  to  work.    
  • 6.
    Talent Brand The  highly  social,  totally  public  version  of  your  employer  brand  that   incorporates  what  talent  thinks,  feels,  and  shares  about  the   organiza@on  as  a  place  to  work.    
  • 7.
    Sorry – butthis is yesterday folks
  • 8.
  • 9.
    1  LinkedIn  Global  Talent  Trends  2015,  May  2015.  hIp://linkd.in/1LFQmL9   50%  of  global  professionals  discover  new   job  opportuni9es  through  word  of  mouth.1     “This place is sweet – pass it on”
  • 10.
    The Funnel -what it should be vs what we all do
  • 11.
    This stuff matters– big time Corporate  Responsibility  Magazine  asked  1,000  +  people  in  North  America  about  the  impact  of  a  company’s  reputa@on  on  their  willingness  to  accept  a  job  offer.   93%  of  those  currently  employed  would  leave  their   current  job  to  work  for  a  company  with  a  good  reputa9on.   76%    of  people,  (even  if  unemployed!),  say  they’d  be   unlikely  to  accept  a  job  offer  from  a  company  with  a  bad   reputa9on.
  • 12.
    This stuff matters– big time Corporate  Responsibility  Magazine  asked  1,000  +  people  in  North  America  about  the  impact  of  a  company’s  reputa@on  on  their  willingness  to  accept  a  job  offer,  they  learned     33%  would  be  tempted  with  a   much  lower  bump  in  pay  if  the  offer   came  from  a  company  with  a  good   reputa9on.  
  • 13.
    Step 2: Findyour partners
  • 15.
    This is NOTB2B – this is B2P Brand   messaging   Video   Blogs   Imagery   Spotlights   Career  site  
  • 16.
    When talent andconsumer brand work together
  • 17.
  • 18.
    One # andone destination to rule them all
  • 19.
    One # andone destination to rule them all
  • 20.
    One # andone destination to rule them all
  • 21.
    One # andone destination to rule them all
  • 22.
    It ain’t goingaway folks
  • 23.
    Step 3: Measurewhat matters
  • 24.
    YTD  Global  AOrac9on Funnel   4917Total # of Applicants Referrals 154 Sourced 253 Inbound 4499 Internal 11 94Total # of Hires Converted Hire Channel Total # each Attraction Channel 29 25 37 3
  • 25.
        Showing  Value to  the  Big  Dogs     A/rac1on  Metrics       •  Total  Hires  YTD  –  94     •  Q1  Total  Hires  –  37   •  Q2  Total  Hires  –  57   •  Q1  2014  –  6   •  Q2  2014  -­‐  23   •  Q1  Total  Candidates  in  Pipe  –  3010   •  Q2  Total  Candidates  in  Pipe  –  4036   •  Total  Candidates  in  Pipe  FY  2014  –  4115     •  Q1  Candidate  Conversion  –  1.25%   •  Q2  Candidate  Conversion  –  3.03%       Branding/Engagement     •  LinkedIn     •  Twi/er   •  Instagram   •  Facebook   •  GlassDoor  (Re-­‐Branded)   •  Google  +   •  LinkedIn  Impressions  (6months)    –  1.38m     •  TwiIer  Impressions  (6months)  –  85.6K   •  Glassdoor  Impressions  (6months)  –  52.5K     •  Monthly  Employee  Spotlights  –    Total   Collec@ve  Impressions  –  26.2K       Other     •  Rolled  out  Candidate  Survey  for  all   Candidates  who  are  Interviewed   •  Candidate  Ra@ng  –  8.4  /10   •  8  new  Glassdoor  reviews  this   quarter  –  ranking  currently  4.2  up   from  3.9   •  Latest  EB  Video  up  1354  views  this   quarter  to  4,502  Total  views  since   launch.            
  • 26.
    Showing  Value  to the  big  dogs  part  2  –  the   revenge
  • 27.
    Before  “B2P”  – a  one  way  conversa9on
  • 28.
  • 29.
    Like IPAs? Ourengineering team does and had a great time brewing some last night. Want to join them next time? @curaspan
  • 30.
    People usually dreadcoming to work on Mondays. Not the @CloudLock engineering team in Waltham, as evidenced by me witnessing Pinata action at 8:30 AM?! Join us!
  • 31.
    Does it work? CloudLock: • 256% increase in inbound applications •  44% LinkedIn follower growth •  843% growth in monthly views on GlassDoor.com •  50% increase in page views on Cloudlock Careers site •  233% increase in hires over the same time period in 2014 •  BBJ Best Places to Work 2015  
  • 32.
    Does it work? Talend: -  4,762 total inbound applicants 2014 – 3015 in Q1 2015 alone -  966% increase in hires Q1 2015 over Q1 2014 -  235% increase on monthly Glassdoor.com views -  46% LinkedIn follower growth -  Q1 86 days time to fill – Q1 2015 52 decreased 40% -  Top 10 Big Data Companies to work for - Forbes
  • 33.
    Step 4: Bewareof pitfalls
  • 34.
    How to failat this stuff - miserably
  • 35.
    Careers site –the destination matters!    
  • 36.
    The not sogood (being kind here)…..
  • 37.
    You have nocontent – or if you do it’s not good
  • 38.
    Step 5: Getstarted •  Brand theme/messaging – # theme name for all social outlets •  Video – Anchor video – Theme videos every 3 month cadence •  Blogs – Employee Spotlights, blogs by execs or employees on a monthly cadence •  Imagery – unleash your employees. Images taken from daily life, existing content, events, office happenings, team outings, etc. •  Spotlights – develop a cadence focusing as much on diversity as possible •  Career site – tie in to # and include real images of employees in work and fun – drive people to one place •  Cadence ! •  Ownership – divide and conquer with weekly meetings of channel owners MUST BE “REAL” AND NO “CORPORATE SPEAK” This is NOT B2B – This is B2P!!!!
  • 39.
  • 40.
  • 41.
  • 42.
  • 43.
  • 44.
  • 45.
    Enable your teams! • Social lunch and learn •  Orientation – start at onboarding! •  Contests •  Recognition •  No Big Brother! •  Measure Measure and Measure •  Show them value to THEM : referrals, profile, employment brand •  Glassdoor – ask – don’t push  
  • 46.
    Your audience witha great talent brand!