- The webinar covered dashboards and metrics for measuring the "Perfect Order" in a supply chain using the FusionOps solution. - Core metrics like inventory shortages, on-time in full delivery, and fill rates directly impact customer satisfaction and revenue. Supporting metrics include lead times, demand variation, and inventory levels. - Traditional challenges include a lack of visibility, outdated information from limited reports, and heavy reliance on IT for data and changes. The FusionOps solution provides flexible dashboards that can integrate multiple data sources with minimal IT involvement.