1. The document discusses management information systems and the roles and responsibilities of management in information systems. It covers topics like hardware, software, databases, networks and how they are used to build information systems for different business functions. 2. It then discusses the role of the MIS executive in systems planning, data center management, identifying opportunities for new systems, and distributed systems. The responsibilities of the CIO are also outlined, including understanding the business, establishing credibility for the systems department, and increasing the technological maturity of the organization. 3. The document also discusses designing information systems organizations, criteria for evaluating information systems, and issues for senior information systems management like improving data and IT planning and measuring effectiveness.

1. Management Information
Systems

2. 1
INFORMATION
TECHNOLOGY
Hardware
Software
Databases
Networks
Other related
components
are used to build
INFORMATION
SYSTEMS
Payroll
System
Inventor
y
System
Marketin
g System
Custome
r Service
System
IS Vs IT

3. Information System
Resources
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3
Information Systems Resources
And Products
People
Resources
Hardware
Resources
Software
Resources
Data
Resources
Network
Resources
Information
Products

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5

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8. The Role of MIS Executive
 Systems Planning
 Data Center Management & Operations
 Management of Remote Equipment
 Identification of Opportunities for New
Systems
 Systems Analysis, Design, and Construction
of New Systems
 Distributed Systems: The migration of
equipment to user areas and control
(selection, purchase, and ownership).
Standards sometimes set by IS department
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9. The CIO's Responsibilities
 Understand the business: products,
markets & customers
 Establish credibility of the systems
department: responsiveness to needs
and requests
 Increase the technological maturity of the
organization: "Make it easier to take
advantage of computer and
telecommunications applications,” Spend
money, keep up with technology and
applications
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10. The CIO’s
 Create a vision and sell it: Create a
goal for the use of IT within the
Organization and sell the goal to
others (The Marketing of IT)
 Implement a systems architecture
that will support the vision and the
company in the future. This is
perhaps the most difficult
responsibility (the Tech, and the
Paradigm keep changing).
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11. The CIO
 Understand the Business
 Environmental Scanning: Find out what is
happening in the market place
 Concentrate on the lines of the business
 Sponsor weekly briefings
 Attend industry meetings with line executives
 Read industry publications
 Hold informal listening sessions
 Become a partner with the line manager
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12. The CIO
 Concentrate on Lines of Business
 Example: GM sells cars, parts and
financing. Each is a different line of the
business, and each would required
different systems.
 support current operations
 use system to influence future ways of
working
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13. Increase Technological
Maturity
In a technologically mature
organization both the organization
and the employees are comfortable
using and managing the
technology.
◦ Ease of use
◦ use in intended ways
◦ have a good attitude to it
◦ have control over it
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14. Types of IS Organizational
Design
 Centralized – IS applications and
resources housed, managed, and
controlled centrally
 Decentralized – business units have
complete control of their own IS
resources
 Federal – attempt to achieve benefits of
both centralized and decentralized
 Customized – mixed design in large
enterprises where each division
determines best design for that division
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15. Organization design depends
on
 How rest of business is organized
 Type of customer markets,
products, and geographical spread
 Role of IT within the organization
 Reporting level of most senior IS
leader
 Types of technologies managed by
IS organization
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16. IS Evaluation Criteria
 Meeting business objectives
 Responding rapidly and economically to
new needs
 Expanding business or services
 Developing an architecture and plan
 Operating reliable and efficient technology
resources
 Focusing on the customer
 Providing quality IS staff
 Reducing size of backlog
 Satisfying users
 Adopting new technologies
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17. Senior IS Management Issues
 Improving data and IT planning, especially
linking IS to the business
 Gaining business value through IT
 Facilitating organizational learning about
and through IT
 Refining the IS unit’s role and position
 Guiding systems development by business
managers
 Managing organizational data as an asset
 Measuring IS effectiveness
 Integrating information technologies
 Developing systems personnel 1 -
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