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Based on Latin word “movere”, motive(need) has been defined as follows: “A motive is an inner state that energizes ,activates, or moves (hence motivation),and that direct behavior towards goals.”
Leadership plays a central part in understanding group behavior, for it is the leader who usually provides the direction toward goal attainment. Therefore, a more accurate predictive capability should be valuable in improving group performance.
Based on Latin word “movere”, motive(need) has been defined as follows: “A motive is an inner state that energizes ,activates, or moves (hence motivation),and that direct behavior towards goals.”
What is Organizational Behavior
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Its framework,history and importance to manager.
Behavioral theories assert that people can learn how to become leaders through teaching and observation. As a reaction to the trait theories, the behavioral theories looks not at the traits and abilities of leaders, but their behavior.
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Introduction to American management style
Significance of American management style
Introduction to Japanese management style
Features of Japanese management style
Introduction of Chinese management style
Features of Chinese management style
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Father of “Scientific Management.
attempted to define “the one best way” to perform every task through systematic study and other scientific methods.
believed that improved management practices lead to improved productivity.
Three areas of focus:
Task Performance
Supervision
Motivation
Scientific management incorporates basic expectations of management, including:
Development of work standards
Selection of workers
Training of workers
Support of workers
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What is Organizational Behavior
The study and application of knowledge about how people, individuals, and groups act in organizations.
Its framework,history and importance to manager.
Behavioral theories assert that people can learn how to become leaders through teaching and observation. As a reaction to the trait theories, the behavioral theories looks not at the traits and abilities of leaders, but their behavior.
Indian, American, Japanese, Chinese Management styles (comparison)ErTARUNKASHNI
Definition of management style
Types of management style
Introduction to Indian Management style
Introduction to American management style
Significance of American management style
Introduction to Japanese management style
Features of Japanese management style
Introduction of Chinese management style
Features of Chinese management style
Indian vs American vs Japanese vs Chinese management style
Frederick W. Taylor (1856-1915)
Father of “Scientific Management.
attempted to define “the one best way” to perform every task through systematic study and other scientific methods.
believed that improved management practices lead to improved productivity.
Three areas of focus:
Task Performance
Supervision
Motivation
Scientific management incorporates basic expectations of management, including:
Development of work standards
Selection of workers
Training of workers
Support of workers
This provides an overview of management approaches. Much of this work relied heavily on Bhavin Aswani's Evolution of Management Thought, Management 2's, The Evolution of Management Study and Management Yesterday and Today. Many other sources were also used in the slides.
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Ability to seamlessly switch be-tween multiple channels without losing the context
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Ability to save and display a cus-tomer's history
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Clear and up-to-date information
Ability to ask for quick and live support
Ability to get end-to-end support
4. Purchase Convenience
Ability to conduct end-to-end transactions
Availability of subscription to new products and services
Clear and up-to-date information
5. Simplicity and ease of use
Intuitive design
Simple and guided journeys
Simplicity of navigation
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Context customization and person-alized experiences
Recognition of each customer as an individual
Utilizing customer data to meet preferences automatically
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Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
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The Managerial grid
1. THE MANAGERIAL
GRID
BY ROBERT BLAKE &
JANE MOUTON
PRESENTED BY-PRESENTED BY-
Rajalaxmi PrakashRajalaxmi Prakash
IIBM PatnaIIBM Patna
2. Introdution
Robert Blake – Professor of Psychology,
University of Texas
Jane Mouton – Management theorist, A
former student of Blake
3 basic issues to work upon in an
organization – Production, People, Boss-
Subordinate Relationship
3. Managerial grid(1960s)
Managerial Grid is a graphical presentation
with concern for production as the x-axis and
concern for people as the y-axis
The scales range from 1(for lowest priority)
to 9(for highest priority)
The different positions on the graph indicate
different leadership styles
4. Based on 2 behavioral dimensions:-
Concern for production - concrete objectives,
organizational efficiency and high
productivity
Concern for people - needs of team members,
their interests, and areas of personal
development
Concern of production and concern of people
is a matter of degree in any organization
5.
6. 5 major managerial positions:-
(9,1)
(1,9)
(1,1)
(5,5)
(9,9)
3 major criteria for analysis:-
Conflict
Creativity
Commitment
7. 9,1 – “Dictatorial”
Emphasis on production
People are mere tools to meet the ends
Autocracy, strict rules and procedures,
punishment
High labor turnover is inevitable
Performance is short-lived
Conflict – Suppressed
Creativity – Anti-organizational
Commitment – Anti-organizational
8. 1,9 – “Country club”
High concern for people
Assumes that if people are happy and
harmonious, production will take care of
itself
Work environment is happy, comfortable,
relaxed and friendly
Production suffers due to lack of direction
and control
Conflict – Usually avoided or Smoothened
Creativity – Not much scope
Commitment – For social relations, For
retention
9. 1,1 – “Impoverished”
Low concern for both production and people
Minimum exertion for effort
Focus on survival
Focus on not being held responsible for
failures
Results in disorganization, dissatisfaction and
disharmony
Inefficient operations
Conflict – Neutrality is adopted
Creativity – No scope
Commitment – Only for survival
10. 5,5 – “Middle of the road”
Traditions and past practices are analyzed for
future planning
No arbitrary risks
Average performance
Neither production nor people needs are met
Conflict – Compromise and bargain
Creativity and commitment are not given
much significance, both are somewhat
average
11. 9,9 – “Team Management”
High concern for both production and people
Based on mutual trust, respect and
understanding
People are made to believe they are
constructive parts of the organization
They have a say in the organization
Increased satisfaction, motivation and
production
Conflict - Confronted
Creativity – High
Commitment - High
12. A few other styles - “Opportunistic”
No fixed position on the grid
Different styles in different situations
Usually, the one which offers the greatest
personal benefit
Exhibits manipulation and exploitation
13. “Paternalistic”
Migrates from (9,1) to (1,9) and back to (9,1)
Happens because of recessions, union
management relations, etc.
Praise and reward employees for good work
Discourages any thinking conflicting their
own
Also, a migration from (9,1) to (1,1)
14. Conclusion
Each style can be appropriate, neutral or
inappropriate, depending upon the situation.
Essential for every manager to determine his
managerial style because the output he gets
is always proportional to the style that is
applied by him.
Pro – It helps to reach the ideal (9,9)
position through Grid Training.
Con – It does not take internal and external
factors into consideration.