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Iterative 
development in 
a time of plan 
driven 
management 
Case study: 
Goyello 
Lukasz Wojtusiak Innovation 
Ambassador 
Prepared for: Thesis defense committee 
Leeuwarden 
28th of August 2014
Today’s Agenda 
Introduction to the topic: Challenges in managing innovation 
5. 
4. 
3. 
2. 
1. 
Background of the problem: New Product development 
Background of the solution: Lean Startup and Business Model 
Generation 
Case study & Experiment: Agile software development innovation 
Insights and results: Outcomes, Conclusions, Recommendations 
and Impact
Introduction to the topic: Challenges in managing innovation 1. 
a. Corporate innovation in a world of complexity and uncertainty 
b. 
c. 
d. 
Innovation as currently seen viable within the industry 
Startups do it differently 
Looking at startups for the solution
No more business 
model exclusivity 
Speed of 
technological 
advancements 
Globalization 
1. a. Corporations and innovation in a world of complexity and uncertainty
Knowledge driven 
Cost driven 
Plan driven 
1. b. Barriers within organizations
Validation driven 
Incremental development 
Iterative development 
1. c. Startups do it differently
Lean Startup 
Methodology 
1. d. Looking at startups for the solution 
New Product 
Development 
???
How to research the 
unknown? 
Design Science Research
Background of the problem: New Product development 1. 
a. 
b. 
c. 
d. 
The inputs and outputs of new product development 
The different phases of new product development 
Stakeholders of new product development 
New product development redefined 
2.
21.. a. The inputs and outputs of new product development
21.. b. The different phases of new product development
21.. c. The stakeholders of new product development
21.. d. New product development redefined
Background of the solution: Lean Startup and Business Model 
Generation 3. 
a. The Lean Startup Methodology 
b. 
c. 
d. 
Business model generation 
Value proposition design 
Integrated model of NPD
3. a. The Lean Startup Methodology
13. b. Business model generation
13. c. Value proposition design
13. d. Integrated model of NPD
Case study & Experiment: Agile software development innovation 1. 
a. 
b. 
c. 
d. 
Goyello and Green field projects 
Agile and Scrum 
The experiment 
The measurements 
4.
100 Employee 
5 locations 
Clientele Worldwide 
Involved in greenfield 
projects using the following 
technology: 
41.. a. Goyello and Green field projects 
Goyello today
Concept stage Prototype stage Realization stage 
41.. a. Goyello and Green field projects 
Webmerce 
E-commerce 
solution for SME 
‘Project Silver’ 
Commissioned 
project to be the 
Airbnb of … 
Fantuner 
Social media 
marketing tool 
based on 
interactions
41.. b. Agile & Scrum
41.. b. Agile & Scrum
The goal of the experiment “understand and conceptualize around 
technological opportunities, customer preferences, and market 
positioning.” 
Duration: 90 minutes 
Introduction (5 minutes): Explain the mindset and tools. 
Step 1 (20 minutes) Identify the vision, technology, and customers. 
Step 2: (20 minutes) Understanding the customer needs and potential 
solutions. 
Step 3: (20 minutes) Conceptualize busines models around the needs and 
solutions. 
Step 4: (20 minutes) Ideate new potential business models. 
41.. c. The experiment
21.. d. The measurements 
The 
workshop 
2. Goals 
of NPD 
3. Phase 
of NPD 
4. Goal of 
BMG 
5. 
Function 
of ASD 
6. 
Desirabilit 
y 
7. 
Usability 
1. Quality 
8. 
Performanc 
e 
General 
Quality 
Check 
3 stakeholders 
Measured: 
Strategic 
Marketing 
Product 
2 questions 
per topic
Insights and results: Outcomes, Conclusions, Recommendations 
and Impact 5. 
a. Results of experiment 
b. 
c. 
d. 
Conclusions 
Recommendations & Impact 
Further research
2. Goals of 
NPD 
3. Phase of 
NPD 
5. a. Results of experiment 
4. Goal of 
BMG 
5. Function 
of ASD 
1. Quality 
• Very high 
rating of 
facilitator and 
workshop 
• High results 
especially 
towards 
Strategic 
value 
• Average 
results, High 
towards 
Strategic value 
• Average results, many 
of the shortcoming are 
derived from this point 
• High on marketing, 
average on strategy, low 
on Product
6. 
Desirability 
7. Usability 
8. 
Performanc 
e 
• Workshop with clients: High 
• Learn more: Very High 
5. a. Results of experiment 
Short 
comings 
• Starting project: High 
• Current project: High 
• Communication: Very high 
• Creativity: High 
• Lack of Time 
• Lack of previous knowledge 
• Examples 
• Lack of validation
• The Fuzzy front end of NPD 
• Lean Startups relevance towards NPD 
• Agile software development relevance to LSM and 
15. b. Conclusions 
NPD 
• Added value of LSM to the Fuzzy front end 
• Added value of LSM to Agile software development 
• The format of introduction 
• Introducing LSM in a Agile environment
People 
Culture 
15. c. Recommendations & Impact 
Methodolog 
y 
Resources Structure
• Refinement of tools for concept phase 
• Further indepth research into the specifics of the Agile environment 
• A exploration of the prototype phase within NPD 
• Further exploration of the specific stakeholder values of NPD 
• Further exploration of the specific inputs and outputs of NPD 
• The role of “Lean NPD” within Product lifecycle management 
15. d. Further research
Thank you ! 
Please check out the 
report for more in-depth 
information of 
the research, 
conclusions and 
recommendation. 
Questions?

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The Fuzzy front end of innovation and the business model canvas.

  • 1. Iterative development in a time of plan driven management Case study: Goyello Lukasz Wojtusiak Innovation Ambassador Prepared for: Thesis defense committee Leeuwarden 28th of August 2014
  • 2. Today’s Agenda Introduction to the topic: Challenges in managing innovation 5. 4. 3. 2. 1. Background of the problem: New Product development Background of the solution: Lean Startup and Business Model Generation Case study & Experiment: Agile software development innovation Insights and results: Outcomes, Conclusions, Recommendations and Impact
  • 3. Introduction to the topic: Challenges in managing innovation 1. a. Corporate innovation in a world of complexity and uncertainty b. c. d. Innovation as currently seen viable within the industry Startups do it differently Looking at startups for the solution
  • 4. No more business model exclusivity Speed of technological advancements Globalization 1. a. Corporations and innovation in a world of complexity and uncertainty
  • 5. Knowledge driven Cost driven Plan driven 1. b. Barriers within organizations
  • 6. Validation driven Incremental development Iterative development 1. c. Startups do it differently
  • 7. Lean Startup Methodology 1. d. Looking at startups for the solution New Product Development ???
  • 8. How to research the unknown? Design Science Research
  • 9. Background of the problem: New Product development 1. a. b. c. d. The inputs and outputs of new product development The different phases of new product development Stakeholders of new product development New product development redefined 2.
  • 10. 21.. a. The inputs and outputs of new product development
  • 11. 21.. b. The different phases of new product development
  • 12. 21.. c. The stakeholders of new product development
  • 13. 21.. d. New product development redefined
  • 14. Background of the solution: Lean Startup and Business Model Generation 3. a. The Lean Startup Methodology b. c. d. Business model generation Value proposition design Integrated model of NPD
  • 15. 3. a. The Lean Startup Methodology
  • 16. 13. b. Business model generation
  • 17. 13. c. Value proposition design
  • 18. 13. d. Integrated model of NPD
  • 19. Case study & Experiment: Agile software development innovation 1. a. b. c. d. Goyello and Green field projects Agile and Scrum The experiment The measurements 4.
  • 20. 100 Employee 5 locations Clientele Worldwide Involved in greenfield projects using the following technology: 41.. a. Goyello and Green field projects Goyello today
  • 21. Concept stage Prototype stage Realization stage 41.. a. Goyello and Green field projects Webmerce E-commerce solution for SME ‘Project Silver’ Commissioned project to be the Airbnb of … Fantuner Social media marketing tool based on interactions
  • 22. 41.. b. Agile & Scrum
  • 23. 41.. b. Agile & Scrum
  • 24. The goal of the experiment “understand and conceptualize around technological opportunities, customer preferences, and market positioning.” Duration: 90 minutes Introduction (5 minutes): Explain the mindset and tools. Step 1 (20 minutes) Identify the vision, technology, and customers. Step 2: (20 minutes) Understanding the customer needs and potential solutions. Step 3: (20 minutes) Conceptualize busines models around the needs and solutions. Step 4: (20 minutes) Ideate new potential business models. 41.. c. The experiment
  • 25. 21.. d. The measurements The workshop 2. Goals of NPD 3. Phase of NPD 4. Goal of BMG 5. Function of ASD 6. Desirabilit y 7. Usability 1. Quality 8. Performanc e General Quality Check 3 stakeholders Measured: Strategic Marketing Product 2 questions per topic
  • 26. Insights and results: Outcomes, Conclusions, Recommendations and Impact 5. a. Results of experiment b. c. d. Conclusions Recommendations & Impact Further research
  • 27. 2. Goals of NPD 3. Phase of NPD 5. a. Results of experiment 4. Goal of BMG 5. Function of ASD 1. Quality • Very high rating of facilitator and workshop • High results especially towards Strategic value • Average results, High towards Strategic value • Average results, many of the shortcoming are derived from this point • High on marketing, average on strategy, low on Product
  • 28. 6. Desirability 7. Usability 8. Performanc e • Workshop with clients: High • Learn more: Very High 5. a. Results of experiment Short comings • Starting project: High • Current project: High • Communication: Very high • Creativity: High • Lack of Time • Lack of previous knowledge • Examples • Lack of validation
  • 29. • The Fuzzy front end of NPD • Lean Startups relevance towards NPD • Agile software development relevance to LSM and 15. b. Conclusions NPD • Added value of LSM to the Fuzzy front end • Added value of LSM to Agile software development • The format of introduction • Introducing LSM in a Agile environment
  • 30. People Culture 15. c. Recommendations & Impact Methodolog y Resources Structure
  • 31. • Refinement of tools for concept phase • Further indepth research into the specifics of the Agile environment • A exploration of the prototype phase within NPD • Further exploration of the specific stakeholder values of NPD • Further exploration of the specific inputs and outputs of NPD • The role of “Lean NPD” within Product lifecycle management 15. d. Further research
  • 32. Thank you ! Please check out the report for more in-depth information of the research, conclusions and recommendation. Questions?