This presentation was given to the Academy of Human Resource Development on May 12, 2011 by Editors and several authors of the Special Issue of Advances in Developing Human Resources, Volume 12, Issue 6, 2010. Presenters included Editors: Rochell R. McWhorter, and Elisabeth E. Bennett, and Authors: Diane Chapman, Sophia Stone, Donna Mancuso, and Wen-Hao David Huang

1. Exploring the Emergence of Virtual Human Resource Development(VHRD) A Conversation with the Editors and several Authors of the Special Issue on VHRD Advances in Developing Human Resources, 12(6), 2010 Presented to the Academy of Human Resource Development May 12, 2011

2. VHRD Editors & Authors Rochell Elisabeth “Liz” McWhorter Bennett Diane Sophia Chapman Stone Wen-Hao David Donna Huang Mancuso

3. Meet the Editors Elisabeth “Liz” Bennett, PhD Assistant Professor, Medicine at Tufts University Director of Education at Baystate Health Rochell McWhorter, ABD Senior Lecturer The University of Texas at Tyler

4. A Definition of Virtual HRD A media-rich and culturally relevant web[bed] environment that strategically improves expertise, performance, innovation, and community building through formal and informal learning (Adapted from Bennett, 2009)

5. Table of Contents of Advances 12(6) Issue Foreword: Reflections on Virtual HRD from a Scholar-Practitioner Darren Short * Exploring the Emergence of Virtual Human Resource Development Rochell McWhorter * The Ecology of Virtual Human Resource Development Elisabeth E. Bennett and Laura L. Bierema Harnessing and Optimal Utilization of Human Capital in Virtual Workplace Environments Fredrick M. Nafukho, Carroll M. Graham and Helen Machuma A. Muyia * Measurement of Outcomes in Virtual Environments Diane D. Chapman and Sophia J. Stone * A Study of Adult Learning in a Virtual World Donna S. Mancuso, Dominique T. Chlup and Rochell R. McWhorter * Managing Employees’ Motivation, Cognition, and Performance in Virtual Workplaces: The Blueprint of a Game-based Adaptive Performance Platform (GAPP) Wen-Hao David Huang, Seung-Hyun, Un-Yeong Park and Jungmin Jamie Seo Systemizing Virtual Learning and Technologies by Managing Organizational Competency and Talents Seung Won Yoon and Doo Hun Lim * The Coming Paradigm Shift: Synthesis and Future Directions for Virtual HRD Elisabeth E. Bennett

6. “Measurement of Outcomes in Virtual Environments” Diane D. Chapman and Sophia J. Stone Diane Chapman, Ed.D. Teaching Associate Professor North Carolina State University Director of Training & Development Online M.Ed. and Certificate Programs North Carolina State University Sophia Stone, Ed.D. Teaching Associate Professor Research Associate for Friday Institute for Educational Innovation Coordinator of Graduate Certificate Program in E-Learning North Carolina State University

7. Our Interest in VHRD Interest in immersive, more engaging learning for students Work with military and allied health in virtual simulations Previous research in instructional design, online learning, virtual worlds, and evaluation Used Second Life for virtual office hours starting 2007 Used Active Worlds in course projects in 2008 2008, 2009, 2010 AHRD presentation about using Virtual Worlds in HRD UNC-TLT presentations in Second Life Dissertation research

8. About the Article Need: no consensus on what or how to evaluate learning in Virtual Worlds Purpose: address methods and assessment techniques for measuring learning outcomes in VWs Qualitative case study investigating evaluation practices in VWs & their relevance to VHRD, & literature review on evaluation and virtual worlds

9. Significance to VHRD Capturing learning that measures performance Evaluating in context: performance based learning, authentic assessment, social learning, group learning artifacts, peer evaluation Developing formalized evaluation plans & strategies for VHRD Reducing barriers for HRD practitioners

10. “A Study of Adult Learning in a Virtual World” Donna S. Mancuso, Dominique T. Chlup and Rochell R. McWhorter Donna Mancuso, M. S. Rochell McWhorter, ABD Graduate Teaching Assistant Senior Lecturer Texas A&M University The University of Texas at Tyler

11. Adult Learning in a Virtual Environment(A 2008 Innovative Session) Rochell McWhorter Donna Mancuso Andrew Hurt Texas A&M University Copyright 2008, 2011 Rochell McWhorter, Donna Mancuso & Andrew Hurt

12. Initial Clusters Emerging from Data 45 Qualitative Interviews (approx. 1 hour duration) in Second Life™ Enablers to Learning in Second Life: Variety of Educational Topics Available Provides Opportunities for Multi-Disciplinary Collaboration SL Facilitates Collaboration across geographical boundaries Emergent/Immersive Environment and Presence replaces old technologies Stimulates Life-long learning Health/Emotional Benefits reported by participants Cost savings (eliminating travel expenses/phone calls, etc.) Copyright 2008, 2011 Rochell McWhorter, Donna Mancuso & Andrew Hurt

13. Initial Clusters Emerging from Data Barriers to Learning in Second Life: Glitches in Technology reduce effectiveness Addictiveness of SL Newbie/Learning Curve Funding Issues Requires Self-Directedness Copyright 2008, 2011 Rochell McWhorter, Donna Mancuso & Andrew Hurt

14. “Managing Employees’ Motivation, Cognition, and Performance in Virtual Workplaces: The Blueprint of A Game-Based Adaptive Performance Platform (GAPP)” Wen-Hao David Huang, Seung-Hyun, Un-Yeong Park and Jungmin Jamie Seo Wen-Hao David Huang, Ph.D. Assistant Professor University of Illinois-Urbana Champaign

16. “The Ecology of Virtual Human Resource Development” Elisabeth E. Bennett and Laura L. Bierema “The Coming Paradigm Shift: Synthesis and Future Directions for Virtual HRD” Elisabeth E. Bennett Elisabeth “Liz” Bennett, PhD Assistant Professor, Medicine at Tufts University Director of Education at Baystate Health

17. Organization Learning Transfer Heuristic for VHRD(Bennett, 2010)

18. Discussion Question:How are you extending your work in Virtual HRD? Rochell Elisabeth “Liz” McWhorter Bennett Diane Sophia Chapman Stone Wen-Hao David Donna Huang Mancuso

19. Q&A Questions from our Audience

20. For more informationOn joining the Virtual HRD SIG or Reviewing Papers for VHRD Track at Academy of HRD Conference:rmcwhorter@uttyler.eduelisabeth.bennett@bhs.orgContact other Authors at:diane_chapman@ncsu.edusjstone@gw.ncsu.edudonnaman@tamu.eduwdhuang@illinois.eduAnd, we’re all on LinkedIn too!