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Techniques for Successful Webinars and Virtual Classes
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Techniques for Successful Webinars and Virtual Classes
Karen Lubrecht
Owner, Founder & Hybrid Learning Consultant
cKc Consultants
Corporate Faculty
Harrisburg University of Science & Technology
Harrisburg
University
cKc
Consultants
ASTD
•Andy Petroski
•Director of Learning Technologies
•Assistant Professor of Learning
Technologies
•Harrisburg University
Harrisburg
University
LTMS
CAE&LT
Resources
#webinarstar
Resources
Planning | Producing | Facilitating
Use
techniques
and
technology
Select
audio
and video
options
Select a
format
Who are you and what are you looking for?
What makes webinar’s so attractive to
business owners ?
Mentoring
Coaching
Panel
Webinar Formats
Mentoring
Coaching
Panel
Webinar Formats
Mentoring
Coaching
Interactive
Presentation
Panel
Webinar Formats
Mentoring
Coaching
Interactive
Presentation
Panel
Interview an Expert
Webinar Formats
Mentoring
Coaching
Interactive
Presentation
Panel
Interview an Expert
Moderated Q&A
Webinar Formats
Mentoring
Coaching
Interactive
Presentation
Panel
Interview an Expert
Moderated Q&A
Webinar Formats
Mentoring
Coaching
Interactive
Presentation
Panel
Interview an Expert
Pecha-Kucha
Moderated Q&A
Webinar Formats
Mentoring
Coaching
Interactive
Presentation
Panel
Interview an Expert
Pecha-Kucha
Training
Course or
Session
Moderated Q&A
Common Features
Panel
Decision Analysis
• Kepner-Tregoe Model
1.Criteria
2.Possible Choices
3.Classify (MUST or WANT?)
4.Weight
5.Evaluate
6.Assess Risks
7.Select
Decision Analysis
Audio Options
BREAK
Who’s there?
Panel
In Class
On-line
Instructors
Andy Karen
?
? ?? ? ? ? ?
Show Pictures
or Video?
audio & video
Webinar Evaluation
BREAK
Webinar Viewing / Observation Resources
Webinar Evaluation
LUNCH
Use techniques and technology for successful
virtual training and communication
Discovery
5 | 5 | 5
• No more than five words per line of text
• Five lines of text per slide
• No more than five text-heavy slides in a row
1 | 2 | 3
• 1 focal point on each slide
• Each slide shouldn't take more than 2 seconds to comprehend
• The majority of the slides should be images from one of 3
categories: ironic pictures, funny photos, or cute animals
New Sales Order Process
• Customer faxes purchase order to central sales fax
number or emails it to the account rep.
–Must be signed
–Must have all pages included or you won’t get commission
• Account rep updates the online sales CRM system
with all appropriate detail and prints an internal sales
order.
• Account rep delivers copy of internal order and
signed purchase order to Trina in order management.
• Account rep sends thank you email from online sales
CRM system to customer.
Visualization Methods
Chat
Polling
How To Vote via Texting
1. Standard texting rates only (worst case US $0.20)
2. We have no access to your phone number
3. Capitalization doesn’t matter, but spaces and spelling do
TIPS
How To Vote via PollEv.com
Capitalization doesn’t matter, but spaces and spelling doTIP
Use techniques and technology for successful
virtual training and communication
BREAK
Webinar Initiation & Management
Project Management Starter
The Producer Role(s)
Properly prepare for a virtual session
BREAK
Discover Opportunities
questions & feedback
other opportunities
Graduate Course: LTMS 609: Synchronous Facilitation
Tuesdays, August 27 – December 10
Attend in Harrisburg or Online!

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