Sushil S. Shetty has over 11 years of experience in shipping, logistics, and freight forwarding. He has held roles such as Assistant Manager in Operations/Bill of Lading Release and Assistant Manager in Customer Service/Pricing. Currently, he is pursuing an MBA in International Trade and has a Bachelor's degree in Commerce. He has strong skills in areas such as operations management, project management, customer relationship management, and cost control.

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Sushil S. Shetty
B1/B2 Shiv Chhaya Apartment, Karnik Road, Behind Amber Fast Food Kalyan (West) Dist: Thane
Mob: 009860660890 Email: ssshettyss@gmail.com
Date of Birth: 14th September 1980
ASSISTANT MANAGER IN LOGISTICS / FREIGHT FORWARDING (SHIPPING INDUSTRY)
 Eleven years experience in Shipping , logistics and freight forwarding Industry specialized in Ocean Shipping,
Transportation Industry with all aspect of Import / Export, Customer Service, Documentation ,Key account
handling, Pricing, Freight forwarding, Inside Sales Coordination.
 Handling responsibilities of Inside Sales / Key Account Handling / Rate Analyst / Pricing / Internal quotations with
Tran world internal offices. / External quotations including existing and new clients / 3rd party shipments.
 Expertise into scheduling deliveries, negotiating with carriers, forecasting obstacles, cost cutting & efficiency,
overseas documents manifesting.
 Efficient Assistant Manager with more than 5 years of experience in supply chain management, Liaising with
manufacturers and overseeing shipments of finished products to retailers & consumers, keeping track of the current
inventory of an organization, as well as anticipating the organization's future needs
 Expertise into all the Post–Shipment documentation like Preparation of House Bill of Lading & Forwarders Cargo
Receipt according to the compliance.
 Armed with sound judgment and decision-making skills, coupled with exemplary leadership aptitude in
constructing strategic vision and delivering first-rate customer service with an intuitive visionary adept at
reengineering processes to comply with goals and policies while ensuring quality standards, efficiency levels,
controlling costs, minimizing redundant work, and evaluating critical business needs.
 Consistently recognized as a team builder with superior performance and creative problem-solving abilities to
foster a team-spirited atmosphere based on open communication and mutual respect and possess strong trouble
shooting and excellent managerial skills. Have good exposure and understanding of the third party business
management
CORE COMPETENCIES
 Operation Management  Performance Management  Employee Motivation
 Project Management  Customer Relationship
Management
 Project Planning &
Development
 Team Management  Cost Control  Operational Excellence
 Training & Development  Problem Solving  Innovative Leadership
EDUCATIONAL QUALIFICATION
Pursuing MBA in International Trade from Sikkim Manipal University, Manipal, India
Bachelor of Commerce -2000 from Mumbai University, India
DiplomainComputerApplication
CCNA (CiscoCertifiedNetworkAdministrator)
MCP (MicrosoftCertifiedProfessional)
Tally5.4
C, C ++ Basic knowledge of MSOffice 2003/07 & MS DOS

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PROFESSIONAL EXPERIENCE
ALBATROSSSHIPPING LTD(ATRANSWORLDGROUPOF COMPANIES) June2006 – January2015
ResponsibilitiesHandled
SeniorExecutiveDocumentationExports/Imports
AssistantManagerCustomerService/Pricing
AssistantManagerOperation /BL Release
KEY ACCONT HANLDING:AL JAZEERA STEEL / BIRLA / AMERICAN PIPING / SCHLUMBERGER INC
(HANDLED LOADING,WAREHOUSING AND DISTRIBUTION FOR ABOVE ACCOUNT OUT OF US)
Ocean Export– Operation -CustomerService -Pricing-Documentation (Ocean)
 Handling responsibilities of Rate Analyst and Pricing Supervisor. Quoting rates
 Quotations Internal quotations with Tran world internal offices. / External quotations including existing and new
clients. 3rd party shipments
 Rate negotiation: Including: Trucking, Carrier, and Warehousing with 3rd party vendor
 Work with Sales department to establish client SOP / assist operations due to employee absence
 Monitor timely vendor payables / Resolution of billing discrepancies with clients and Tran world Internal.
 Liaising with origin offices/counterparts on various issues like rate dispute on collect shipments, lack of proper
paperwork prior arrival of vessel and any other matter under dispute and which are to be dealt with promptly.
 Handling of Export bookings and customer service responsibilities related to rates and pricing
 Act as an escalation point to the documentation team for any matters/ issues that needs a management decision.
 Play a major role in troubleshooting issues and guiding documentation team on day to day issue resolution with
external and internal customers/liners/Agents.
 Responsible for close collaboration with inter-departments, sales, customer service, operation, pricing & account.
 Arranging daily fund outflows & managing them closely considering the per day requirement & shall not attract
any additional charges from shipping lines i.e. .Late Documentation charges.
 Handling key accounts of direct shippers which involve coordinating with direct shippers / client/shipping liners,
customer service/sales team for the approval and release B/L's within the time frame.
 Develop various new overseas agents for import/exports and interact with them for business development, all
type of queries, issues related to business purpose.
 Interacting with our overseas counterpart for sorting the queries raised by the shipper/cha/freight forwarders &
their queries related to documentation.
 Responsible for online AMS filing for USA thru authorize computer software, after taking the cargo planning
report from Marketing / Operation Department
 Responsible for documents dispatching to our overseas agent thru email by considering the importing country’s
customs rules, regulation & obligations
 Coordinated with buyers for smoother documentation of nominated business
Customer Service Responsibility
Responsibilities Handled:
 Responsible for coordination with customers, CHA’s & shipping lines, planning of the cargo as per vessel
availability, placing booking with carriers, following up for the same & forwarding the same to customer in
timely manner, providing stuffing / onboard confirmation to customers
 Quoted best and competitive rates to customer to grab the business

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 Tracked shipments & providing the cargo status to customers after regular interval
 Prepared cost sheet by entering the cost & recovery into system, providing the same to marketing person to seek
the approval from seniors to proceed to release the payment to carrier
 Coordinated with overseas agent for smoother delivery to final consignee
 In house FCL sales
 Updated other department with latest developments from Carriers, agents & industry
 Responsible fordocumentsdispatchingtoouroverseas agentthruemail byconsideringthe importingcountry’s
customs rules, regulation & obligations
 Coordinated with buyers for smoother documentation of nominated business
United Arab Shipping Agency (UASC) June 2005 – June 2006
Documentation Executive – Ocean Export
Responsibilities Handled:
 HandlingdocumentationforReefershipments,Hazardouscargo,&US office shipment.
 Processingthe correctionrequestreceivedfromcustomer.
 SendingDraftcopyto customerfor approval.
 To releasingthe final Original Bill of LadingtoCustomeruponapproval directlytocustomerthroughinternet
and hard copy
 Responsible fordocumentsdispatchingtoouroverseasagent thruemail byconsideringthe importing
country’scustomsrules,regulation&obligations
 Coordinatedwithbuyersforsmootherdocumentationof nominatedbusiness.
PRIMA COMPUTER (AUTHORISED IBM SERVICE CENTRE) August 2001 – May 2005
IBM Residence Engineer under AMC for United Arab Shipping Agency (UASC)
ResponsibilitiesHandled:
 Responsible fortaking dailyDatabackupandEmail back up
 Responsible formaintenance of computer/printerand software
 Responsible forlookingafterLan/ Internetissues/Router/WirelessNetwork
 Overall responsibilitywastomaintain,repairof computerandprinterforsmoothflow of dailywork
References Available Upon Request