1. Youssef Nassef Nada
Address: Harram City, Behind Media Production City, 6th
Of October city, Egypt
Mobile: (+2) 011 00 60 6001
Email:youssef_nassef@hotmail.com
PROFESSIONAL EXPERIENCE
Nile Sons Egypt for Marble & Granite
Logistics Supervisor
August,2016 –Current
Orders Arrangements
Setup Shipping forecast and jobs to achieve planned targets with Production Dept. Such as Expected VSLs Schedules with No. Expected
Loading Target (CNTR’s NO.)
Receiving orders from sales department and arrange with productions departments in order to proceed order cycle.
Contacting shipping lines and freight forwarders companies in order to get best shipping offers.
Container Control
Preparing invoices and packing lists after stuffing the containers
Reviewing Clarence, trucking and freight invoices
Tracking shipments, giving customers full shipping advice.
Making final shipping declarations, revising drafts, etc.
Follow-up other documents required such as COO and/ or EURO1
SamayaElectronics Egypt Ltd. – MethodeElectronics
Material Management & Logistics Specialist
Mar.,2016 –August,2016
Manage documentation and logistics for import/export orders.
Responsible for IGD W.H [Incoming Goods Dept.]
Posting PO on ERP System [Epicor] CMS System
Compare PO with Coming Invoices
Leading Line Feeders W.HTeam
Coordinate and complete accurate and timely export documentation.
Coordinate with customer service and warehousing to arrange for export shipments.
Troubleshoot/resolve export order issues with broker and/or carrier.
Follow established programs, policies, and practices to produce safe quality that meet regulatory and company requirements.
Support the development, implementation, maintenance, and ongoing improvement of the SQF 2000 Systems.
Performs other related duties as assigned.
Develops and maintains excellent relationships with vendors, brokers and customers – both internal and external.
Al Maalim International Company (AIC)
Logistics Specialist June,2015- Mar.,2016
Manage Inbound/outbound Logistics and all related activities
Create, manage and achieve the overall logistics department budgets.
Maintain Establishment of Department Policies and Procedures
Scheduling of products Orders and support sales forecast to achieve customer satisfaction
Cost minimization
Negotiate with Service providers Companies and freight forwarding companies
Review Bank Documents and other
Share in major goals and company objectives [Highest Quality with the best reasonable cost and Customers satisfaction]
Manage regular logistic activities including order entry, delivery process,
Share in Weekly meeting with Sales , Marketing and Finance
Create competitive advantage in marketplace including resolving critical customer complaints.
Resolve any legal issues pertaining to transportation/distribution
Ensure Logistics Department complies with ISO 9002 requirements Maintain receiving, warehousing and distribution operations by initiating,
coordinating and enforcing program operationaland personnelpolicies and procedures.
Safeguard warehouse operations and contents by establishing and monitoring security procedures and protocols.
Oversee the shipment and deal with custom clearance authority for releasing the shipments on time and avoid delay and penalties.
International Associated Cargo Carrier (IACC Group)
Safina Shipping Services Nov., 2011- Apr., 2015
Equipment Control Supervisor
Ensure the correct systems are in place for tracking containers in all locations in the cluster, that systems are kept up to date in recording
location and status, and that overdue containers are followed up, to ensure containers are not lost, misplaced or misused.
Ensure that agents provide accurate and timely demand forecasts in line with procedures. Compile a forward stock plan for all locations in the
cluster to meet business requirements.
Responsible for day-to-day management of all container operations within the cluster.
Produce and agree with head quarter a plan for distribution of empty containers within the cluster
Oversee maintenance, repair and cleaning of containers (including PTI of reefers) within the cluster, to ensure that all activity and
expenditures are in line with functionalguidelines.
Produce reports related to container operations, including imbalance reports and activity delay reports and monitor key performance indicators
Monitor empty container related costs at all locations within the cluster and propose changes in operation to reduce costs.
Maintain close relations with sales and operations departments in the cluster and Agencies, to ensure commercial awareness and that
departments is well placed to meet business requirements.
2. Youssef Nassef Nada
Address: Harram City, Behind Media Production City, 6th
Of October city, Egypt
Mobile: (+2) 011 00 60 6001
Email:youssef_nassef@hotmail.com
Maintaining a complete copies of container lease or purchase lease agreements and ensure that all relevant data are properly inserted in
system.
Print a monthly lease amount to be paid and follow up with accounts payable department.
Report equipment problems, ensure that repairs are made, and make emergency repairs to equipment when necessary and possible.
Calculate demurrage and storage of containers in each destination.
Assisting the Equipment control Manager with Administrative Reporting to the GeneralManager.
International Associated Cargo Carrier (IACC Group) January 2007 – November 2011
Assistantdocumentation Manager
Managing The Cargo Documentation Cycle, Which Includes The Issuance Of Bill Of Lading, Manifests, Invoices And Other Related Cargo
Documentation In A Timely, Accurate And Efficient Manner.
Over Viewing the Customer Service Support That Includes Rate Quotation, Service Contract Administration, Administrative Support to Sales
and Other Support As Requested.
Ensuring That The Booking And Ocean Transportation Meet InternalRequirements And Agreements
Provide Technical Expertise And Leadership In Assigned Functional Area.
Provide Expertise for Solving More Operations That are Complex, Customer and System Problems as Appropriate to Position.
Contact Carrier Representativeto Make Arrangements and To Issue Instructions for Shipping and Delivery of Materials.
Responsible For Collecting Pending Cargo Offers.
Assisting the Documentation Manager with Administrative Reporting To the GeneralManager.
DHL Express Worldwide July,2005 – November,2006
Customer Service Advisor
Respond To All Incoming Telephone Calls In Accordance With DHL Telephone Behavior Procedures
Handling The Customers Inquiries
Express Center Specialist
Back Line Agent
Revenue Generator
Trace In/Out Bond Shipments
Meet Agrees Call Back
Establish New Agreed Call Back
Report And Handle Customer's Complaints
EDUCATIONAL BACKGROUND
B.Sc. Degree in Accounting, Faculty of Commerce, Cairo University – 2004
TRAININGS ATTENDANT
Customer Service Excellence (DHL Express)
Safe Training (DHL Express)
Team Building Training (DHL Express)
Time Management Training (DHL Express)
MS office 2003 (Microsoft Unlimited potential2003 Program)
Communications Skills (IMI InternationalCompany for Human Resources and Management Development)
Negotiation Skills (IMI InternationalCompany for Human Resources and Management Development)
Excellence in Customer Service (IMI InternationalCompany for Human Resources and Management Development)
ProfessionalBusiness Report Writing (IMI InternationalCompany for Human Resources and Management Development)
Intermediate Excel 2007 (RAYA Academy)
Time Management Workshop (Knowledge Academy)
A+ Business Reports: ProfessionalReport Writing (IMI InternationalCompany for Human Resources and Management Development)
Mastering InterpersonalCommunication (IMI InternationalCompany for Human Resources and Management Development)
Smart Negotiating Moves (IMI InternationalCompany for Human Resources and Management Development)
PROFESSIONAL SKILLS
Language Skills
Arabic: Mother Tongue
English: Very Good
Other Skills
Active Listening -- Giving Full Attention To What Other People Are Saying, Taking Time To Understand The Points Being
Made, Asking Questions As Appropriate, And Not Interrupting At Inappropriate Times.
Reading Comprehension -- Understanding Written Sentences And Paragraphs In WorkRelated Documents.
Speaking -- Talking To Others to Convey Information Effectively.
Time Management -- Managing One's Own Time and the Time of Others.
Monitoring -- Monitoring/Assessing Performance Of Yourself, Other Individuals, Or Organizations To Make Improvements Or
Take Corrective Action.
3. Youssef Nassef Nada
Address: Harram City, Behind Media Production City, 6th
Of October city, Egypt
Mobile: (+2) 011 00 60 6001
Email:youssef_nassef@hotmail.com
Service Orientation -- Actively Looking For Ways to Help People.
Active Learning -- Understanding the Implications of New Information for Both Current and Future Problem Solving And
Decision-Making.
Learning Strategies -- Selecting and Using Training/Instructional Methods and Procedures Appropriate For the Situation
When Learning or Teaching New Things.
Social Perceptiveness -- Being Aware Of Others' Reactions and Understanding Why They React As They Do.
PERSONAL DATA
Date of Birth : 11th
of June 1981
Marital Status : Married
Nationality : Egyptian
Military Service : Exempted