1. Susan Mayor
2921 Brownsville Rd Mount Vernon, IL 62864 – (618) 214-2296 – sraye66@yahoo.com
Objective
To obtain and secure a position that will enable me to use my professional knowledge, my ability to work
well with people, my quick learning skills, and have the opportunity to learn and improve my skills for the
better.
Skills
High attention to detail; adaptable and receptive to training; good social and communication skills; very
responsive to direction and teamwork
Experience
Physicians Filing Service March 2007 to current
· Data entry and maintenance of patient personal health information
· Verify that all charges are billed out correctly to insure proper adjudication
· Post customer copayments to their account
· Provide compassionate patient support and service on the telephone
· Enter physician’s encounter charges into medical billing software
· Work with outstanding accounts receivable
· Responsible for the timely submission of professional medical claims to insurance companies
· Maintain extensive knowledge of insurance policies and guidelines
Manpower Temporary Services 2006 to 2007
· Maintained personnel records at Human Resources department of local corporation
· Performed background checks and phone calls for job applicants
B&J Computers, Inc. 2004 to 2006
· Scheduled computer repair technician's service appointments
· Responded to customer calls and inquiries
· Created Dell computer system quotes for personal and business clients
· Processed billing and invoices for service repair work
· Promptly attended to walk-in retail customers' needs
Solutions for Associations 2002 to 2004
· Processed and entered member information into membership database
· Processed, filled, and shipped customer orders
· Researched information and efficiently problem-solved for association members
· Processed and managed Accounts Receivable
· Provided administrative support for six Account Executives
Lester Lampert Corporate Division January to November 1995
· Placed and checked orders for corporate service award production
· Received and validated all incoming orders
· Shipped out all corporate service award orders and fine jewelry special orders
· Maintained status of orders via phone communications with vendors
Education
Bachelor of Liberal Arts, Anthropology May 1991
Southern Illinois University at Carbondale, IL
Minor in Fine Arts