1. David Tabb
Customer Service
Westminster, CO 80021
evadbbat@gmail.com - 720-837-9970
Authorized to work in the US for any employer
WORK EXPERIENCE
Optical Associate
US VISION - Westminster, CO - January 2016 to Present
Responsibilities
Interpretation of prescriptions written by ophthalmologists and optometrists
Collection of eye measurements including corneal width and thickness
Helping clients select eyeglass and lens treatments including tints and coatings
Creating work orders for lab technicians to ensure delivery of the proper lenses
Adjusting eyeglasses to ensure a proper fit
Repairing broken frames
Educating clients on proper eyeglass and contact lens care
Keeping track of orders, prescriptions, and inventory
Accomplishments
Set up frames expos.
Skills Used
Customer service skills.
Sales Associate/Cashier (Seasonal)
Toys 'R' Us - Westminster, CO - October 2015 to December 2015
Responsibilities
I maintain a clean and neat register area. I scan, and bag guest's purchases in a timely manner.I sign guests
up for reward cards and toysrus credit cards.I am available to help guests locate items.
Skills Used
Customer Service is the # 1 part of this job,
Laundry Attendant
Durham Rescue Mission - Durham, NC - June 2014 to September 2015
Responsibilities
I was responsible ,for the washing and drying of resident's clothes.
Skills Used
Patience, in dealing with all types of people.Time management.
Catering Associate
Honey Baked Ham - Cary, NC - November 2013 to December 2013
Responsibilities
2. Preparing holiday platters. Putting delivery orders together and delivering them to the customer.
Accomplishments
I had never done this type of work before.I learned the position quickly and after my first week, management
had me training other employees in the position.
Skills Used
Time management,customer service,driving skills.
Data collection specialist
Greene Personnel Services - February 2010 to January 2011
• Responsible for contacting providers, telephone data collection.
• Assigned special projects.
Transporter /Driver
Rouses's Mortuary Services - July 2007 to November 2009
• Responsible for removals from Health Care Facilities, homes in North Carolina and other states.
• Public relations.
Car Salesperson
University Ford in Chapel Hill - Chapel Hill, NC - August 2006 to October 2006
I was responsible for engaging customers, with the goal of inducing them to purchase a vehicle.
• I was responsible for driving cars and trucks to various dealers for delivery
Customer Service/Insurance Troubleshooter
Raleigh Community Hospital Business Office and Phone Unit - May 2000 to May 2001
• Answer phones and Customer Service
• Research problem accounts and corrected them
• Responsible for A/R reports that consisted of unpaid insurance accounts
• Follow up with insurance company to find out why there has been no payment on account
• Main focus is Medicare and Blue/Cross, but have handled many other companies
• Responsible for daily and weekly production reports
Office Manager
Dr Douglas Conrad and Associates - March 1998 to October 1999
• Responsible for maintaining the office for the physician and three therapists
• Duties included obtaining insurance and billing information and filing all office and hospital claims and charges
• Follow up with responsible parties as needed
• Obtain prior authorizations from insurance company's for patient's visits
• Interact with patients and other visitors
• Answer phones, scheduled appointments, ordered office supplies, and filing
• Handle a myriad of other duties to keep the office flowing smoothly
Insurance Manager
North Carolina Neuropsychiatry in Chapel Hill N.C - Chapel Hill, NC - January 1994 to February 1998
• Responsible for operating the insurance department for five medical providers
• Duties include entering charges, printing/electronic filing or mailing claims, following up on phone calls or
correspondence, posting payments and write offs, and developing payment plans for clients
3. • Responsible for establishing contracts between insurance /HMO programs and our providers as well as
completing all banking transactions
• Handled a large volume of Medicare and Medicaid claims
• This position required the ability to organize, prioritize, implement and maintain accurate accounting records
and work with people.
Insurance Manager
Triangle OB-GYN and North Carolina Center for Reproductive Medicine - Cary, NC - April 1993 to
January 1994
• Responsible for operating the entire insurance department for both practices
• Duties include entering surgery and office charges into the computer system
• Print and mail claims to the appropriate insurance companies
• Follow up on claims via phone or correspondence
• Send medical records to insurance companies in an effort to expedite claim payments
• Post payments and write off appropriate amounts
• Mail monthly statements, collection letters if needed, plan financial arrangements with patients
• Establish both practices with local insurance/HMO plans
• Work with account representatives to insure that plans are administered properly
Insurance Manager
Raleigh Medical Associates and Glenndale Moore, M.D - Raleigh, NC - February 1992 to April 1993
• Responsible for operating department for main office and all satellite offices
• Responsible for implementing, evaluating and maintaining the medisoft electronic claims system. Knowledge
of CPT and ICD-9 codes
• Enter office and hospital charges into the system, file electronic and paper claims, file secondary insurance,
post payments and write offs, collections, monthly billing reports, meet with clients about their payment
arrangements, and daily computer backups
• Work with the physicians to see that all charges were appropriately filed.
Medical Claims Analyst
Consolidated Administrators - July 1989 to February 1992
• Responsible for telephone and personal contact with subscribers to explain benefits, resolve problems and
provide status reports on recently submitted claims
• Verify benefits for providers
• Process claims directly into the system
• Knowledge of medical terminology and prescription names
• Experience with C.O.B. and Medicare guidelines
• Submit daily production report
EDUCATION
Wake Tech
September 2001 to January 2003
HS in College Prep
Plainfield High School - Plainfield, NJ
1968 to 1972