1. Sandy Geyer
522 Park Avenue
Des Moines, IA 50315
515.802.6994
sandymariebou@yahoo.com
SUMMARY OF QUALIFICATIONS
Executive Administrative professional with a legal education and experience in administrative work,
customer service and processing, medical records requests, and legal assistant. Strong work ethic,
attention to detail, problem solving, and communication skills. Reputation for thorough knowledge of
human resource practices, company policies and procedures, and human resource information systems.
Proficient in all Microsoft Office applications along with IApplicant, Predictive Index, and Oxicon software.
PROFESSIONAL EXPERIENCE
EFCO, Des Moines, IA 2014-2016
Executive Team Administrative Assistant
• Create and submit expense reports for payment, send out meeting requests and agendas, set-up
interviews by coordinating schedules, and make travel arrangements for executives.
• Screen resumes for hiring managers, send out candidate’s personality tests, and map the results.
Follow-up with candidates for testing, interviews, background checks, and send out decline
letters. Track all candidates on each step of the hiring process for company records.
• Register for career fairs, post jobs on CareerBuilder, EFCO’s website, college websites, and
Workopolis. Contact Professors of colleges to create relationships for student referrals for job
openings. Assist with insurance renewal for all locations.
• Prepare and edit letters including those from dictation, reports, excel spreadsheets, and
PowerPoints. Take minutes at meetings, research for various projects, obtain signatures from
multiple entities, and maintain passports.
• Support the corporate attorney through legal research of local and out of state laws, go to Drake
Law Library, and provide supporting documentation as evidence to support his point of view on
corporate matters
HUPY AND ABRAHAM S.C., P.C., Johnston, IA 2013-2014
Legal Assistant
• Send letters notifying liability insurances for the defendant and the client of attorney retainer for
their personal injury case, introduction letter to the client welcoming to the firm, and an
introductory phone call.
• Submitted records and medical bills to client’s and defendant’s insurance to be paid under the
med pay portion of the liability insurance, maintained case files for each client, answer any
questions for the client regarding their case, answered phones for the firm.
• Followed-up with the clients on their medical treatment maintaining a record of where they treated
at until the client is done treating for their personal injury, ordered their Medical Records,
reviewed their medical records, send damage packages to defendant’s insurance, and prepped
file for settlement negotiations or litigation for the attorney.
CAPITAL ORTHOPAEDICS AND SPORTS MEDICINE, Clive, IA 2011-2013
Medical Records Specialist
• Filled Medical Records requests in priority order for Attorney offices, insurance companies, other
doctor offices, and patients with proper HIPPA authorization.
• Collect payment for FMLA and Disability paperwork fees and make sure we have the proper
HIPPA authorization to release the paperwork to the employer and the disability company.
• Get the faxes off the fax machine and properly distribute these, pull charts for medical records
requests, and document disclosure of records in disclosure log according to HIPPA requirements.

2. Sandy Geyer
522 Park Avenue
Des Moines, IA 50315
515.802.6994
sandymariebou@yahoo.com
AMERICAN ENTERPRISE GROUP INC., Des Moines, IA 2000-2011
Quality Assurance Specialist
• Audited examiner’s claims processing, data entry examiners, pre-existing investigation
examiners, data validation examiners, medical records specialists, and provider file specialists by
following company procedures, policy provisions, federal and state mandates to ensure health
insurance claims are processed accurately
• Knowledge of all owed and partnered insurance contracts, compliance of all state and federal
regulations in claim payment timeliness, and mandated benefits
• Received award in excellence for being within the top 1/3 of department in performance goals
which are based on production, quality standards, and turnaround times
• Actively involved in a Claims Work Definition Group with the objective to improve common
practices among branches and the other two insurance companies
• Successfully completed conversions to improve processes and work more effectively across the
organization
• Assisted in preparation for state insurance market conduct exams; audited previous work to
ensure accuracy prior to state insurance department review of claims handling
Transmittal Specialist, 2003-2008
• Processed claim refunds for providers and insured’s; handled adjustments, overpayment review,
as well as analyzing necessary documentation to determine if refund on the health insurance
claim was legitimate
• Consistently met quality goals and exceeded productivity expectations
• Provided additional project support as needed with processing claims, claim adjustments, data
validation, and any other special projects assigned to department or other areas within the
company
Claims Examiner, 2001-2003
• Responsible for processing Medicare supplemental claims and Major Medical claims, including
updating tax files and commission reports used for agent’s commissions
• Consistently met and exceeded position objectives
• Provided assistance as part of a rotating customer service line for 3 months at a time answering
claims queue
Data Entry Specialist, 2000-2001
• Keyed Medicare supplement and major medical claims for processing
EDUCATION
Kaplan University, 2011-2014
Master’s Degree in Legal Studies (Pre-Law) Health Law Major
Kaplan University, 2009-2011
Bachelor’s Degree in Legal Studies (Pre-Law)
Upper Iowa University 2008-2009
Associates in Arts, Focus on Business & Accounting
Indianola High School, 1997-2001