The document discusses the role of effective supply chain management in organizational success. It defines supply chain management and identifies its core components like customer relationship management and procurement. Several critical success factors for organizations are also listed, including leadership, market research, and regulatory understanding. The document explains how supply chain management is critical to business operations and success by boosting customer service and improving bottom line. It analyzes factors that affect supply chain management such as environmental uncertainty, information technology, and relationships. The conclusion states that supply chain management helps streamline product flows and determine how to efficiently move products during disruptions.

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Supply Chain Management
Dr. Saima Saleem

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Wajiha Farooq 08
Naila Ghani 22
Khunsa Iqbal 42
Narmeen Haroon 74

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Role of Effective Supply
Chain in the success of an
Organization
Presentation Topic

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Table of Contents
 Supply chain Management.
 Core of SCM.
 SCM Critical to business success.
 Critical success factors for every organization.
 Factors effect the SCM.
 Conclusion.

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Supply Chain Management
 SCM is "the systemic, strategic coordination of the
traditional business functions and the tactics across these
business functions within a particular company and
across businesses within the supply chain, for the
purposes of improving the long-term performance of the
individual companies and the supply chain as a whole.
 Supply Chain Management (SCM) is an essential
element to operational efficiency.

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Cont’d……..
 SCM can be applied to customer satisfaction and
company success, as well as within societal
settings, including:
 Medical missions.
 Disaster relief operations.
 Different kinds of emergencies;
 Cultural evolution and
 Improve quality of life.

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Core of Supply Chain
Management
 Customer Relationship Management
 Customer Service Management
 Demand Management
 Order Fulfillment
 Manufacturing Flow Management
 Procurement
 Product Development and Commercialization
 Returns

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Critical success factors for every
organization
 Leadership in e-Learning
 Market research
 Relationship Management
 Technical infrastructure
 Usability
 Professional development
 Learning Outcomes
 Understanding the regulations

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SCM Critical to business success
Supply chain management is critical to business
operations and success for the following reasons:
 SCM is Globally Necessary
 SCM in Society
 SCM in Business

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SCM is Globally Necessary
 Supply chain management touches major issues
including:
 The rapid growth of multinational corporations and
strategic partnerships.
 Global expansion and sourcing
 Fluctuating gas prices and environmental concerns.
Each of these issues dramatically affects corporate
strategy and bottom line.

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Reasons for SCM in Society
 SCM within a well-functioning society:
 Creates jobs
 Decreases pollution
 Decreases energy use and,
 Increases the standard of living.

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Reasons for SCM in Business
 Two main ways SCM affects business include:
 Boosts Customer Service
 Improves Bottom Line

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Factors effect the Supply Chain
Management
 Environmental uncertainty.
 Information technology.
 Supply chain relationships.
 Value-added process (manufacturing).
 Supply Chain Management performance (SCM).
 Business management.
 Customer satisfaction.

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Environmental uncertainty
 The unexpected changes of customer, supplier,
competitor, and technology.
Under this factor,Under this factor, three sub-factors were identified:three sub-factors were identified:
 Company environment
 Government support
 Uncertainty aspects from overseas

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Information technology
 Telecommunications and computer technology allow
all the actors in the supply chain to communicate
among each other.
Given this classification, two sub factors are considered inGiven this classification, two sub factors are considered in
this research:this research:
 Communication tools
 Planning tools

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Supply chain relationships
 Supply chain relationships play an important role in
achieving the firm’s goals.
Two sub-factors are considered in the model relationshipTwo sub-factors are considered in the model relationship
with suppliers and customerswith suppliers and customers:
 Relationships with suppliers
 Relationships with customers

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Value-added process
(manufacturing)
 Adding those manufacturing or service steps to a
commodity product, which the customer perceives
as increasing its value.
Three factors are significant when we talk about value-Three factors are significant when we talk about value-
added:added:
 Flexibility
 Quality
 Production system

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Supply Chain Management
performance (SCM)
 SCM performance is defined as the operational
excellence to deliver leading customer experience.
ThisThis factor comprises four sub-factors:factor comprises four sub-factors:
 Logistics.
 Supplier markets
 Supplier performance, and
 Materials sourcing.

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Business management
 Business management consists of leading, planning,
organizing, monitoring and controlling all the
involved actors and activities in a company to
achieve goals and objectives.
ThisThis factor comprises four sub-factors:factor comprises four sub-factors:
 Process strategy
 Process performance
 Marketing strategy
 Innovation

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Customer satisfaction
 The customer’s perception is not always the same
as the product manufacturer’s perception.
This factor comprises of one sub-factor:This factor comprises of one sub-factor:
 Customer service

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Conclusion
Supply chain management helps streamline
everything from day-to-day product flows to
unexpected natural disasters. With the tools and
techniques that SCM offers, you’ll have the
ability to properly diagnose problems, work
around disruptions and determine how to
efficiently move products to those in a crisis
situation.

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