This document discusses stress, its causes, types, and management. It defines stress as the psychological and physical reaction to demanding events or situations, called stressors. There are two main types of stress: eustress, which is positive stress that motivates, and distress, which is negative stress with no outlet. Stress can be caused by personal issues like relationships or health, as well as occupational stressors like role conflicts, ambiguity, or overload. Consequences of prolonged stress include physical health issues and reduced work performance. Effective stress management involves planning activities like exercise, diet, sleep, and relaxation techniques, as well as implementing and reviewing a stress management plan.

1. STRESS MANAGEMENT
FACILITATOR: Prof. Y. P. RAO
HUMAN ASSET DEVELOPER
BANGALORE

2. WHAT IS STRESS?
CONSEQUENCES
CAUSES
TYPES
MEANING
STRESS

3. MEANING OF STRESS
• Stress is the psychological and
physical reaction to certain
events or situations –called
stressors –in a person’s life.
• Strain is the physical and psychological
consequence of stress

4. TYPES OF STRESS
• EUSTRESS-
• DISTRESS-
• STRESS.
• EUSTRES OCCURS WHEN STRESS IS CONVERTED
TO POSITIVE ENERGY AND BECOMES A
MOTIVATING FACTOR. e.g. writing an exam
• DISTRESS IS NEGATIVE AND HAPPENS WHEN
THERE IS TOO MUCH STRESS AND WHEN
NOTHING IS DONE TO ELIMINATE, REDUCE OR
COUNTERACT ITS EFFECTS. e.g. appearing for an
Interview

5. Stress Personalities
• Type- A – Personality
• Type- B - Personality
• Optimist
• Pessimist

6. Some more types
• Dempcy & Tihista gave seven types-
• PLEASERS
• INTERNAL TIME KEEPERS
• STRIVERS
• INNER CON ARTISTS
• CRITICAL JUDGES
• WORRIERS
• SABER TOOTHS

7. WHO ARE THEY?
• Pleasers-want to make every one happy-
cooperative/helpful
• Internal time keepers-though competent,
energetic become inefficient under stress
• Strivers-ambitious and cooperative/ make
demands on themselves-can not meet
deadlines—BURN OUT.
• Inner con artist-avoid responsibility/self
defeating behaviuor/ tend to be
Procrastinators-Parkalam/ Bagtho

8. Contd---
• Critical Judges-under stress focus
on Negative-focus on mistakes –
donot learn from mistakes.
• Worriers-not only negative but also
predict the Worst.
• Saber tooths- respond to stress with
a great deal of Anger-express thro.
Sarcasm/humorous insults-become
source of stress for others.

9. Causes/Sources of
Stress
• Personal Stressors
• -non work issues such as
marriage/divorce/health/finance/child
ren
• Fear-
• fear of failure/acceptance/losing
• Resistance-
• Resentment-to changes not
acceptable.

10. Occupational stressors
• Role Conflict
• Role ambiguity
• Role over load
• Person –Organization fit
• Work Environment
• Inter personal relations

11. Other Sources
• Frustration
• Forecasting/Expectations &
Experiences differences

12. Consequences
• PERSONAL Consequences-
• Silent killer-Hyper tension/
Coronary Heart disease
migraine/rheumatoid arthritis
etc.
• Behaviour-
Smoking/Drinking/Drug abuse

13. OCCUPATIONAL/ Organizational
• Illness/Head aches/Joint pains/
• Cardio vascular problems.
• Burnout
• Absenteeism/Turnover
• Alchohol/Drug Abuse

14. MANAGING/ COPING WITH
STRESS
• PLANNING>>>>>
• IMPLEMENTATION>>>>>
• REVIEW>>>>
• REACTION.

15. PLANNING
1. EXERCISE
2. DIET
3. SLEEP
4. HUMOUR/LAUGHTER
5. SUPPOT GROUPS
6. ABSTINENCE FROM SMOKING
7. MUSIC
8. YOGA/PRANAYAMA/RELAXATION
9. MEDITATION
10. TIME MANAGEMENT

16. • DID I GIVE YOU ANY
STRESS? -Unintentionally-
• Please FORGIVE ME-
• S A Y A N O R A- rao