This document discusses stress management. It defines stress and outlines its forms, stages, causes and effects. Stress arises from interactions between people and their jobs and can cause physical, psychological and behavioral symptoms. It impacts employees through factors like heavy workloads, harassment and lack of support. This leads to health issues like headaches, anxiety and absenteeism. Both individual strategies like exercise and organizational strategies like counseling can help reduce and prevent stress.

1. STRESSMANAGEMENT
Contents:- Definition
Meaning
Forms, Stages.
Causes, Effects and Stratigies.

2. Stress is the pressure people feel while
at work and in private life.
 Stress become very harmful and leads to
mind and heart problems.
 It creates many Physical, Psychological and
Behavioral symptoms.
 Stress directly impacts the mind and body.

3.  Pressure on employee about target ,heavy
work load, longer hours, ill-treatment,
harassment etc leads to stress.
 Stressful body becomes burdensome to the
employee.

4.  Physical symptoms like Head ache,
High blood pressure, and Heart diseases
 Psychological symptoms like Anxiety
Depression, and Decrease in job satisfaction
 Behavioral symptoms like productivity
Labour turnover, and Absenteeism

5. This leads to develop sleeplessness and some
worries and taking alcohol, smoking and
finally drug addict

6.  Main impact on mind and people unhappy
and dissatisfied.
 Mental disorder leads to body
disequilibrium, ulcer and other several
diseases like liver, kidneys, blood vessels etc.

7.  Life span will be deteriorated
 There is no concentration on job and family
and also.
 Stress is visible and non-visible concepts

8. DEFINITION
 BEEHR AND NEWMAN-” A condition
arising from interaction of people and their
job and characterized by changes within
people that force them to deviate their normal
functioning”

9.  IVANCEVICH and MATTERSON” The
interaction of the individual with the
environment”

10.  GENERAL DEFINITION “ Response to an
external situation that results in physical,
psychological and behavioral deviations of
the organizational participants”

11.  The word stress is taken from Greek word
“eustress”. Which means ‘’good form stress”
eu means” good

12. FORMS OF STRESS
There are three forms of stress
 Milder
 Stiffer and
 Chronic

13. MILDER FORM
The milder form of stress is visible in
digestive problem i.e. high blood pressing,
nervousness and inability to relax and
sleeplessness.

14. STIFFER FORM
If the stress is not prevented in the stage of
milder then is leads to stiffer stage.

15. CHRONIC FORM
 CHRONIC WORRY
 INSOMNIA
 FRUSTRATION
 INSTABILITY AND UNCOOPERTIVE
ATTITUDE TO DEVELOP STRESS
THIS CONTINOUSLY LEADS TO LONGER
STRESS

16. The next stage of chronic form
 The next stage of chronic form has two parts
i.e. Burn-out and trauma.

17. BURN-OUT
Intellectuals and professionals face Burn-out
 Longer stress on the body leads to Burn-out
 Employees are emotionally exhausted under
burn-out .
 Managers and executives are in this category,
When they work continuously, they face
irritation, errors in work, frustration, job
monotony etc,.
 Physical and psychological therapy to reduce the
burn-out (YOGA & MEDITATION)

18. TRAUMA( mental shock):
 The work place is also contributes trauma.
 Work strains-heavy workload
 Social reactions to the jobs
 Insecurity.
 Harassment.
 Wrongful termination
 Biased attitudes and discrimination.
 To avoid trauma is only classification and
satisfaction and mutual help.

19. STAGES
According to HANS SELVE there are three
stages of stress management

20. ALARM
This is the first stage of stress. This is internal stress
system. Many physiological and chemical reactions
are observed during the alarm stage.
 INCREASED PITUITARY.
 INCREASED RESPERATION.
 HEART TROUBLE.
 HIGH BLOOD PRESURE DURING THIS
STAGE.

21. RESISTANCE
The second stage of stress is resistance. In the
stage of alarm is not prevented and to develop
the resistance.
 Nervousness and tension
 Individual unable to relax like insomnia
 Leads to conflicts, frustration and uneasiness
illness and diseases to resistance

22. EXHAUSTION
Resistance creates exhaustion
Exhaustion develops –
MOODINESS
LAZY
NEGATIVE EMOTIONS
HELPNESS ETC
 Stress is influenced the physiological, psychological
and behavior of employees
 To reduce the effectiveness of employees.
 Finally ,the organization work is affected
.

23. Now ,the multinational organizations have
started stress education system to prevented
the stress

24. CAUSES
The causes of stress is classified into four ways
 ENVIRONMENTAL FACTORS.
 ORGANISATIONAL FACTORS.
 GROUP RELATED FACTORS.
 INDIVIDVAL FACTORS.

25. ENVORNMENTAL FACTORS
 POLITICAL AND ECONOMIC FACTORS
influence the behavior of employees.
 LAW AND ORDER PROBLEMS create the tension
in the minds of employees.
 TECHNOLOGICAL UNCERTAINITIES have
impact stress
 SOCIO-ECONOMIC FACTORS
 FINANCIAL,CULTURAL AND FAMILY
FACTORS

26.  These problems to reduce the efficiency and
effectiveness of the employees, Children’s
education and health conditions also
influence the stress.

27.  TO REDUCE THE ENVORONMENTAL
STRESS MAIN IS HEALTH CHECK
UPS,CIVIC FACILITIESAND SOCIAL
ETC,

28. II ORGANISATIONAL FACTORS
 MANAGEMENT-LABOUR RELATIONS
 WORKING CONDITIONS
 RESOURCE ALLOCATIONS
 ROLE OF TRADE UNIONS
 BEHAVIOUR OF CO-WORKERS

29.  ORGNISATIONAL POLICES
 WORKING PROCEDURE
 TOO-MUCH AUTOCRACY
 CENTRALISATION
 LESS CHANCES OF PROMOTION
 LINE AND STAFF CONFLICTS
 INTER-DEPARTMENTAL RIFTS
 LESS ATTENTION ON MERITORIOUS
EMPLOYEES
Will influence the stress of physical and
psychological employees.

30.  Trade unions create, more problems and
demands are also not reasonable. Multi unions
create more problems. Those problems not
solve them.

31. WORKING CONDITIONS ARE ALSO
INFLUENCE THE STRESS- LIKE
 TEMPARATURE
 DUST
 HEAT
 NATURE OF BUSINESS
 LACK OF SECURITY LACK OF PRIVACY
 CHEMICAL REACTIONS
 AIR POLLUTION

32.  IN-ADQUATE LIGHTING ETC,.
 ORGNISATIONAL POLICIES AND
PROCEDURE
 UN-FAIR AND INADQUATE PAY
 RIGID RULES
 ROTATIONAMBIGUOUS POLICIES
 UN REALISTIC JOB DESIN

33.  TASK-DESIGN IMPACT ON STRESS
 ROLE DEMAND SUCH AS ROLE
CONFLICTS
 LACK OF SOCIAL SUPPORT
 ROLE OF CHIEF EXCUTIVE
 RETRENCHMENT
 LAY-OFF AND OTHER NCERTAINITIES
LEADS TO DISATIFACTION.

34. GROUP RELATED FACTORS
Any Organization includes group and individual who
influence each other and are influenced by the
Other.
 LACK OF GROUP COHESIVENESS
 LACK OF SOCIAL SUPPORT
 GROUP CONFLICTS INCLUDES
INCOMPALIBILITY OF GOALS AND
OBJECTIVES
 FAMILY PROBLEMS

35. INDIVIDUAL FACTORS
 PERSONAL CHARACTERS
 LIFE CHANGES; Fast changes are more
dangerous than slow changes Life style to
produce stress in some times.
 ROLE PERCETIONS; A person has to work
as father ,husband, boss, junior, friend etc.

36. EFFECTS THE STRESS
The consequences of stress are divided into
3positions
A. Physiological effects.
B. Psychological effects.
C. Behaviourial effects.

37. PHYSIOLOGICAL EFFECTS
 INCREASE IF HEARTBEATS AND
BREATHING RATES
 HEADACHE AND HIGH BLOOD
PRESSURE

38. Recently the researchers are identified not only
the above problems and another problems like
 ULCERS
 ARTHRITIS
 CANSCER ETC,
To avoid the stress to keep employees healthy
and active to achieve the organizational
goals.

39. Psychological effects
 Anxiety
 Depression
 Nervousness
 Tension
 Irritation and so many negative consequences.
 Facial Expressions
 Harsh treatment to sub-ordinates.

40. Behavioral effects
 Behavioral factors are directly impact on the
employee mind and body.
 Alcoholism –during the work time it is a great
problem
 Speculation
 Increased smoking
 Absenteeism and labor turnover-reduce capacity .
 Too much drinking effect the duty and spoil the
health and disturb the work

41. STRATEGIES FOR REDUCING OR
PREVENTING STRESS
 According to job design , job rotation, job
description, Goal setting , Group dynamics
etc.
 There are strategies for stress is divided into
two parts i.e. Individual strategies and
Organizational strategies.

42. Individual strategies
 Employee will take care about him self to
reduce the strategy.
 Nearly 50 to 60 percent reducing stress on
him self.

43. The individual strategies are
Time management:-
 Time management is an effective technique to
control the stress
 Time management principles
 Time leads to punctuality, discipline, work
conditions and to avoid some bad habits and health.
 Allocation of time schedule
 Work completion also involves in the time
management.

44. Physical Exercises:-
 Blood pressure is controlled by jogging and
Heart diseases is prevented by regular
walking and so on.
 Physical exercise direct impact on reducing
tension and stress
 Now the majority of the large scale
organizations are maintaining Jim clubs.

45. Behavioral self control:-
 Self control – any disputes , clashes are arise
at the time , some maintain self control and
automatically solve all the problems like
personal disputes , group disputes etc.

46. Relaxation training
 Meditation ,
 Yoga-to maintain peace and control heart
beat etc.

47. Cognitive therapy:-
 Emotive and cognitive behavior
modification models to reduce job stress
 Cognitive therapy helps the self control of
people.

48. Social support:-
 Good listeners and Confidence builders are
to reduce the stress .
 Social support net work also to prevent the
stress.

49. ORGANIZATIONAL STRATIGIES
 The organizational strategies are attached with the
organizational structure i.e.
 Goal setting and job designing :-
 Set of goals to avoid the stress and conflict
 Goals provide motivation to work
 Goals must be clearly and specifically
 Designed job as per goal setting to reduce all sorts of
problems.
 Growth oriented people to solve all the problems and
conflicts.

50. Reducing conflicts:-
 Clarity
 Right design
 Clear cut Delegation of authority
 Performance award and organizational
award to reduce the stress conflicts.

51.  Developing career plans:-
 Training and development
 Practical training
 Real life example
 Self assessment
 Increased self understanding
 Work shops
 Educational and experimental programmers etc.

52.  Creating health climate:-
 A congenial atmosphere of work and
relationships to reduce the stress.
 Friendly talk and healthy conditions to reduce
family tension
 If feels factory like home
 Personal issues are discussed
 Communication net work reduces uncertainty

53. Providing personal counseling
 Counseling is an exchange of ideas and feelings
between persons or parties.
 6 functions of counseling. i.e. advice, reassurance,
communication, release of emotional tension,
clarified thinking and reorientation.
 In addition to that non- directive , participative and
directive counseling is also to solve the stress
problems of the employees.