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MICROSOFT 365
Virtual MARATHON
May 27 & 28, 2020
36 hours / 2 days
Producing Live Events with Microsoft Teams:
MICROSOFT 365 VIRTUAL MARATHON
How we did it and you can do it too!
Broughtto youby:
TheGlobalMicrosoft Community
M365VirtualMarathon.com| #M365VM
 Microsoft 365 Virtual Marathon
 How we did it and How it went Metrics
 Producing Live Events
 Live Event Architecture
 Q & A
Agenda
Live event architecture
Cloud delivery
Azure Media Services
Content Delivery Network
Network delivery
(3rd party eCDN)
Produce using app/device
Producer
RTMP Device
Schedule
Organize
Organizer
Presenter nPresenter 1
Produce using Teams
Presenter(s)
Going Live
Produce
Producer
Watch on desktop, web, mobile
View
Watch
Audience
Core Team: Executive Producer Organizers
Language Track Leads
French – Patrick & Serge
Korean - OliviaPortuguese - Rodrigo
Japanese - Ai
Spanish – Juan & Vladimir
German - Hans
Teams Live Events - Service Limits
 Audience Size - Up to 20,000 attendees (all services)
 Recommended: Contact the Live Assistance Support
team at least five (5) days before to set up live event
 Maximum event duration – 16 hours
 Number of concurrent events across a tenant – 50
 Audience Size – 10,000 attendees
 Maximum event duration – 4 hours
 Number of concurrent events across a tenant - 15
Teams Limits as Stated
(Before COVID19)
Temporary raise in limits
(During COVID)
Live Assistance Support:
https://resources.techcommunity.microsoft.com/live-events/assistance/
Goals and Values A true community event by the
community for the community
An inclusive event where
anyone who desires to speak
can speak
An exclusive event that anyone
at Microsoft would want to
speak or feel left out
Accessible & Global far
reaching embracing
differences language based
“Microsoft Communities”
around the world
Technology showcase,
Microsoft desires involvement
as a prime event for
announcements
5
#M365VM Session Stats
 415 Sessions from 355 Speakers
 Microsoft Keynote ever 4 hours
 Session breakouts for 3 hours following
 50 Minute sessions with 10 min break
78
71 66 61
42
9 5
SESSION
Audience Session
Breakdown
Business Admin Dev Power User
End User Exec Diversity
Technology Stack
Attendee RegistrationEventbrite
Speaker Management & SchedulingSessionize
Event site, Speaker bio, Schedule, click to joinGitHub Pages
Marketing Community outreachTwitter, FB, LI & SPSEvents
Session Delivery PlatformTeams Live Events
Ask the Experts, Vendor Booths, Backup of failed Live sessionTeams Meetings
Feedback SurveysMicrosoft Forms
Twitter Sentiment and ReachtyGraph
Community ZoneAltSpaceVR
DEMO GitHub Pages – M365VM Site
 Demo by Ryan Schouten
https://bit.ly/m365Marathon
Attendees
 12,774 attendees
 115 different countries
M365VM Roles
Organizer
•Sets up the event, sets Live or Meeting & Configures event options & manages reports
Executive Producers
•Technical production focus on ensuring all Rooms are started, stay “Live,” producers are present, presenters start on time
•Fill producer gaps ensuring speakers have shared presentation and will self start on time.
•Close out sessions, fill some Q&A where requested
Track Owners
•Track ownership. Coordination with Executive Producers with ability to manage producers and speakers.
• Ensure cohesive and smooth production, producers are lined up with speakers. Strong dual leadership for foreign tracks
Producers
•Coordinate with Speakers PreLive, Show Producer Slides & PreLive information, Play Music & Intros and Provide “MC” Mediated Q&A
•Chat with Speaker and ensure audio, video, and desktop or other sharing
•Troubleshoot and provide error response as needed
•Session Cancelled | Choose another session
•Technical Difficulty | Please Wait
•Session will return/Please be Patient | Waiting for Speaker
Speakers
•Experts. Presents audio, video, or a screen to the live event, or moderates Q&A.
Attendee
•Watches the event live or on-demand, either anonymously or authenticated, mobile or desktop
•Can participate in Q&A
How We did it… ROLES
 Executive Producers: Ryan, Galen, and Joel
 Each Executive Producer connects each laptop to 4 different Live Events
 Focus on gaps, chat and ensuring “start” and ongoing “live” status across all sessions.
 22 Sessions Simultaneous| 14 English | 2 Japanese | 2 French | 2 Spanish | 1 Korean | 1 German | 1 Portuguese
 Each Executive Producer connects each laptop to 4 different Live Events, 10 additional virtual producers simply
connect and keep rooms “open”
Producers
 5 Exec Producers
 50 Producers
 5 Producers did 9 sessions (11 hours!)
32%
68%
Producing Sessions
Organizer Producer
How we did… M365VirtualMarathon.com Site Stats (Azure Site)
M365VM Stats
Registered Attendees 12,750
Teams Events Attendance Views 31,701
Users on Web Page 26,894
Speakers 350
Sessions 410
Languages 7
Total Views Teams Attendance Report
Session Views (first full block) Attendee Views
VM 1-1 1235
VM 2-1 935
VM 3-1 837
VM 4-1 780
VM 5-1 417
VM 6-1 931
VM 7-1 610
VM 8-1 1103
VM 9-1 246
VM 10-1 1016
VM 11-1 430
VM 12-1 720
VM 13-1 458
VM 14-1 1125
French 675
Japanese 1 & 2 1189 & 567 / 2463 Overall
Portuguese 107
German 145
Spanish 1 & 2 221 & 71 / 486 Overall
Korean 220
Total Teams Attendee Views 31,701
DEMO M365VM - Producer Experience & Guides –
 Discussion by Galen Keene
How we did it… English ES FR
ES
PT
KRJPN
FRPTGE
ES FRPT
May 27
May 28
Teams Meetings and Teams Live Events
Teams Meetings
Think rich, interactive, impromptu or reoccurring, simple
 Good for small to medium group conversations
 Good for impromptu meet now
 Max 250 attendees (plans to increase)
 Great for video. Attendees control audio and video
 Record to Stream
Teams Live Events
Think webinar, broadcast, structured and scale up
 Live large scale video “webinar” style solution for the enterprise
 Role based: Organizer, Producer, Speaker, Attendee
 Connects thousands of participants
 Browser or Mobile App
 Meant for one-to-many communications
 Video and interactive discussions across Teams, Stream, or Yammer
 Broadcasts are fantastic for Executive engagement.
 Easily scale up to 20K
 Easily reach audiences with updates and training
 Powerful AI features
 auto-transcription
 closed captions
 Facial recognition
 Speaker recognition
 in-video search
Attractive Live Event Features
Broughtto youby
M365Conf.com| #M365CONF
Attendee Experience:
Teams Admin Center – Live Event Policies
Supported Platform
Desktop Web Mobile
Producer Yes No No
Presenter Yes No No
Attendee Yes Yes Yes (Mobile Authenticated only)
 Teams and Skype Room Systems and Surface Hubs can only support live event presenters.
 Mobile will turn any other roles into attendees
 PC and MAC no problem. Android and iOS in mobile app for attendees. Linux isn't supported for live events.
Only Producers or Teams Admins can download the files including recording, Q&A, Attendee
engagement, and localized translation for stream.
These files all have the same name so be aware when downloading you’ll need to rename them.
Note: Recordings are currently not saved in Microsoft Stream. Need to download from meeting details
and upload manually.
Live Event Recording and Reports
FEEDBACK
Guest Challenges
1) The Guest account created for the presenter or the presenter’s guest account must be added to
at least to one team in the tenant hosting the live event
2) The Guest user MUST BE CONNECTED to the tenant of the event in their Teams client *before*
they click the link to join.
(If you try to connect from your Teams Calendar in your own tenant it will fail because you don’t
have a Teams calendar as a Guest)
Allowing guest users as presenters in a Teams Live event (5/27)
Live Event END is Permanent
There is no ability to restart a Live event that has ended.
 If a producer Starts an Event and doesn’t realize there is another event in the same room and clicks
END it will end Forever.
 If you START a Live Meeting as a producer and leave and later come back to it the event will time out
and automatically END the meeting. There needs to be at least one producer or speaker to keep the
room/event “alive.” Attendee count does not matter for live events ending.
 We had an unfortunate performance issue which knocked out the speaker and producer and the
event crashed. It ended it for all users. This rare occurrence reinforces the need to keep multiple
speakers and producers in events.
Lesson Learned
 Clicking END too final
 Pre and Post Live experience is very poor for users
 Staging experience for speaker 2 is poor. It looks like you can stage content, but it goes live.
 Need easier backchannel conversations and queueing / for second speaker ability to talk to them.
 Need scripting or PowerShell/Graph APIs for creation and management of live events
 Speakers/producers need accurate Attendee and attendance info during event
 Chat – yes people want attendee chat option.
 Attendance Reports & Recordings – difficult to work with the recordings files to split them and to download them (all
have the same name). Very manual process to download, crop and upload.
 Need ability to share files to attendees like slide deck, handouts and even recording
 Comment sentiment from producers to exec producer
Questions: Contact Us
 Jeff Willinger – Jeffwillinger@outlook.com
 Joel Oleson – Joel.Oleson@perficient.com
 Ryan Schouten – Ryan@sharepointknight.com
 Galen Keene – galen.keene@butterflytech.net
Virtual Community
Launch Party
Aug 27
Choose Your Own Adventure
Music
DJ Joey Snow
Summertime Mix
Music of Keith Richey
Talk
Lightning
Talks
Panels
Geek Out
Cosplay
Trivia
SharePoint spaces 3D/360 Launch Party Lobby
There’s always something fun going on!
Cosplay:
Jana & Joy
Portuguese Host:
Rodrigo
Community Zone:
Jeff Willinger
Spanish Host:
Haaron
French Host:
Serge
DJ & Trivia Master:
Maarten Visser
Future Lightning Talks & Panels
Christian Buckley
Live Event Production:
Joel, Galen & Ryan
Party
Central
0
1
3
3
2
Arabic Host:
Mai & Ahmed
Hindi/Urdu Host:
Adnan

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Microsoft Teams Live Events - Producing Large Scale Events Case Study

  • 1. MICROSOFT 365 Virtual MARATHON May 27 & 28, 2020 36 hours / 2 days Producing Live Events with Microsoft Teams: MICROSOFT 365 VIRTUAL MARATHON How we did it and you can do it too! Broughtto youby: TheGlobalMicrosoft Community M365VirtualMarathon.com| #M365VM
  • 2.  Microsoft 365 Virtual Marathon  How we did it and How it went Metrics  Producing Live Events  Live Event Architecture  Q & A Agenda
  • 3. Live event architecture Cloud delivery Azure Media Services Content Delivery Network Network delivery (3rd party eCDN) Produce using app/device Producer RTMP Device Schedule Organize Organizer Presenter nPresenter 1 Produce using Teams Presenter(s) Going Live Produce Producer Watch on desktop, web, mobile View Watch Audience
  • 4. Core Team: Executive Producer Organizers
  • 5. Language Track Leads French – Patrick & Serge Korean - OliviaPortuguese - Rodrigo Japanese - Ai Spanish – Juan & Vladimir German - Hans
  • 6. Teams Live Events - Service Limits  Audience Size - Up to 20,000 attendees (all services)  Recommended: Contact the Live Assistance Support team at least five (5) days before to set up live event  Maximum event duration – 16 hours  Number of concurrent events across a tenant – 50  Audience Size – 10,000 attendees  Maximum event duration – 4 hours  Number of concurrent events across a tenant - 15 Teams Limits as Stated (Before COVID19) Temporary raise in limits (During COVID) Live Assistance Support: https://resources.techcommunity.microsoft.com/live-events/assistance/
  • 7. Goals and Values A true community event by the community for the community An inclusive event where anyone who desires to speak can speak An exclusive event that anyone at Microsoft would want to speak or feel left out Accessible & Global far reaching embracing differences language based “Microsoft Communities” around the world Technology showcase, Microsoft desires involvement as a prime event for announcements
  • 8. 5 #M365VM Session Stats  415 Sessions from 355 Speakers  Microsoft Keynote ever 4 hours  Session breakouts for 3 hours following  50 Minute sessions with 10 min break 78 71 66 61 42 9 5 SESSION Audience Session Breakdown Business Admin Dev Power User End User Exec Diversity
  • 9. Technology Stack Attendee RegistrationEventbrite Speaker Management & SchedulingSessionize Event site, Speaker bio, Schedule, click to joinGitHub Pages Marketing Community outreachTwitter, FB, LI & SPSEvents Session Delivery PlatformTeams Live Events Ask the Experts, Vendor Booths, Backup of failed Live sessionTeams Meetings Feedback SurveysMicrosoft Forms Twitter Sentiment and ReachtyGraph Community ZoneAltSpaceVR
  • 10. DEMO GitHub Pages – M365VM Site  Demo by Ryan Schouten
  • 12. Attendees  12,774 attendees  115 different countries
  • 13. M365VM Roles Organizer •Sets up the event, sets Live or Meeting & Configures event options & manages reports Executive Producers •Technical production focus on ensuring all Rooms are started, stay “Live,” producers are present, presenters start on time •Fill producer gaps ensuring speakers have shared presentation and will self start on time. •Close out sessions, fill some Q&A where requested Track Owners •Track ownership. Coordination with Executive Producers with ability to manage producers and speakers. • Ensure cohesive and smooth production, producers are lined up with speakers. Strong dual leadership for foreign tracks Producers •Coordinate with Speakers PreLive, Show Producer Slides & PreLive information, Play Music & Intros and Provide “MC” Mediated Q&A •Chat with Speaker and ensure audio, video, and desktop or other sharing •Troubleshoot and provide error response as needed •Session Cancelled | Choose another session •Technical Difficulty | Please Wait •Session will return/Please be Patient | Waiting for Speaker Speakers •Experts. Presents audio, video, or a screen to the live event, or moderates Q&A. Attendee •Watches the event live or on-demand, either anonymously or authenticated, mobile or desktop •Can participate in Q&A
  • 14. How We did it… ROLES  Executive Producers: Ryan, Galen, and Joel  Each Executive Producer connects each laptop to 4 different Live Events  Focus on gaps, chat and ensuring “start” and ongoing “live” status across all sessions.  22 Sessions Simultaneous| 14 English | 2 Japanese | 2 French | 2 Spanish | 1 Korean | 1 German | 1 Portuguese  Each Executive Producer connects each laptop to 4 different Live Events, 10 additional virtual producers simply connect and keep rooms “open”
  • 15. Producers  5 Exec Producers  50 Producers  5 Producers did 9 sessions (11 hours!) 32% 68% Producing Sessions Organizer Producer
  • 16. How we did… M365VirtualMarathon.com Site Stats (Azure Site) M365VM Stats Registered Attendees 12,750 Teams Events Attendance Views 31,701 Users on Web Page 26,894 Speakers 350 Sessions 410 Languages 7
  • 17. Total Views Teams Attendance Report Session Views (first full block) Attendee Views VM 1-1 1235 VM 2-1 935 VM 3-1 837 VM 4-1 780 VM 5-1 417 VM 6-1 931 VM 7-1 610 VM 8-1 1103 VM 9-1 246 VM 10-1 1016 VM 11-1 430 VM 12-1 720 VM 13-1 458 VM 14-1 1125 French 675 Japanese 1 & 2 1189 & 567 / 2463 Overall Portuguese 107 German 145 Spanish 1 & 2 221 & 71 / 486 Overall Korean 220 Total Teams Attendee Views 31,701
  • 18. DEMO M365VM - Producer Experience & Guides –  Discussion by Galen Keene
  • 19. How we did it… English ES FR ES PT KRJPN FRPTGE ES FRPT
  • 22. Teams Meetings and Teams Live Events Teams Meetings Think rich, interactive, impromptu or reoccurring, simple  Good for small to medium group conversations  Good for impromptu meet now  Max 250 attendees (plans to increase)  Great for video. Attendees control audio and video  Record to Stream Teams Live Events Think webinar, broadcast, structured and scale up  Live large scale video “webinar” style solution for the enterprise  Role based: Organizer, Producer, Speaker, Attendee  Connects thousands of participants  Browser or Mobile App  Meant for one-to-many communications  Video and interactive discussions across Teams, Stream, or Yammer
  • 23.  Broadcasts are fantastic for Executive engagement.  Easily scale up to 20K  Easily reach audiences with updates and training  Powerful AI features  auto-transcription  closed captions  Facial recognition  Speaker recognition  in-video search Attractive Live Event Features Broughtto youby M365Conf.com| #M365CONF
  • 25. Teams Admin Center – Live Event Policies
  • 26. Supported Platform Desktop Web Mobile Producer Yes No No Presenter Yes No No Attendee Yes Yes Yes (Mobile Authenticated only)  Teams and Skype Room Systems and Surface Hubs can only support live event presenters.  Mobile will turn any other roles into attendees  PC and MAC no problem. Android and iOS in mobile app for attendees. Linux isn't supported for live events.
  • 27. Only Producers or Teams Admins can download the files including recording, Q&A, Attendee engagement, and localized translation for stream. These files all have the same name so be aware when downloading you’ll need to rename them. Note: Recordings are currently not saved in Microsoft Stream. Need to download from meeting details and upload manually. Live Event Recording and Reports
  • 29. Guest Challenges 1) The Guest account created for the presenter or the presenter’s guest account must be added to at least to one team in the tenant hosting the live event 2) The Guest user MUST BE CONNECTED to the tenant of the event in their Teams client *before* they click the link to join. (If you try to connect from your Teams Calendar in your own tenant it will fail because you don’t have a Teams calendar as a Guest) Allowing guest users as presenters in a Teams Live event (5/27)
  • 30. Live Event END is Permanent There is no ability to restart a Live event that has ended.  If a producer Starts an Event and doesn’t realize there is another event in the same room and clicks END it will end Forever.  If you START a Live Meeting as a producer and leave and later come back to it the event will time out and automatically END the meeting. There needs to be at least one producer or speaker to keep the room/event “alive.” Attendee count does not matter for live events ending.  We had an unfortunate performance issue which knocked out the speaker and producer and the event crashed. It ended it for all users. This rare occurrence reinforces the need to keep multiple speakers and producers in events.
  • 31. Lesson Learned  Clicking END too final  Pre and Post Live experience is very poor for users  Staging experience for speaker 2 is poor. It looks like you can stage content, but it goes live.  Need easier backchannel conversations and queueing / for second speaker ability to talk to them.  Need scripting or PowerShell/Graph APIs for creation and management of live events  Speakers/producers need accurate Attendee and attendance info during event  Chat – yes people want attendee chat option.  Attendance Reports & Recordings – difficult to work with the recordings files to split them and to download them (all have the same name). Very manual process to download, crop and upload.  Need ability to share files to attendees like slide deck, handouts and even recording  Comment sentiment from producers to exec producer
  • 32. Questions: Contact Us  Jeff Willinger – Jeffwillinger@outlook.com  Joel Oleson – Joel.Oleson@perficient.com  Ryan Schouten – Ryan@sharepointknight.com  Galen Keene – galen.keene@butterflytech.net
  • 34. Choose Your Own Adventure Music DJ Joey Snow Summertime Mix Music of Keith Richey Talk Lightning Talks Panels Geek Out Cosplay Trivia
  • 35. SharePoint spaces 3D/360 Launch Party Lobby There’s always something fun going on!
  • 36. Cosplay: Jana & Joy Portuguese Host: Rodrigo Community Zone: Jeff Willinger Spanish Host: Haaron French Host: Serge DJ & Trivia Master: Maarten Visser Future Lightning Talks & Panels Christian Buckley Live Event Production: Joel, Galen & Ryan Party Central 0 1 3 3 2 Arabic Host: Mai & Ahmed Hindi/Urdu Host: Adnan

Editor's Notes

  1. Cosplay Hosts & Judges – @Jana Babáčková and @Joy Apple Portuguese Host - @Rodrigo Pinto Community Zone Host – Jeff Willinger Spanish Host - @Haarón Gonzalez Arabic Host – Mai & Ahmed French Host - @Serge Tremblay (Americas) @Patrick Guimonet (Europe) European Main Host (English) & Trivia Master - Maarten Visser Futurist Panel/Host - Christian Buckley: M365 in 2057 Executive Producers: Ryan Schouten, @Galen Keene, Joel Oleson