Stork Webinar | Asset Management Enabling Technologies
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This webinar on connectivity has the topic: 'Asset Management Enabling Technologies'. During this webinar, Johan Ferket and Pieter Wielemaker discuss the connectivity between processes, people and technology. They answer the questions: - What are EAM, APM and AIP and how do they relate to each other? - How can these technologies facilitate people and processes? - What are the best practices to connect the above? - Why only good implementation ensures the right connectivity between people, processes and technology.
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Stork Webinar | Asset Management Enabling Technologies
- 1. ASSET MANAGEMENT ENABLING TECHNOLOGIES CONNECTING PEOPLE, PROCESS & TECHNOLOGY We start at 12.00h. CET Please ask your questions via the Q&A button the zoom-menu. During the webinar all attendees are on ‘mute’. Webinar
- 2. SUPPORT THE ENERGY TRANSITION DECARBONIZE EXISTING ASSETS STORK PROVIDES OPERATIONS & MAINTENANCE SERVICES ACROSS MULTIPLE INDUSTRIES
- 4. MAINTAINING A BETTER WORLD Johan Ferket INTRODUCTION PRESENTERS MAINTAINING A BETTER WORLD Pieter Wielemaker
- 5. MAINTAINING A BETTER WORLD Asset Management Objective 1 Asset Management Objective 2 ASSET MANAGEMENT IS ABOUT DELIVERING VALUE
- 6. MAINTAINING A BETTER WORLD Asset Register PM Plans Resource Management Procurement APM Asset Performance Management AIP Asset Investment Planning APM Health APM Integrity APM Reliability APM Safety Condition Monitoring & Predictive Op. Risk Portfolio Mngt. Long term, Tactical, Strategic decision making Asset Register PM Plans WO Management Planning & Scheduling Material Management EAM Enterprise Asset Management APM Strategy APM Reliability APM Safety Short term EAM – APM - AIP
- 7. MAINTAINING A BETTER WORLD EAM APM AIP Planning and execution horizon Years Days Strategies & triggers Alerts and notifications Long term Tactical & Strategic Asset planning EAM APM AIP Planning and execution horizon Years Days Strategies & triggers Process & condition data Alerts and notifications Data Data Data Data Data Data Data Data Data Maintenance activities CONNECTING EAM – APM - AIP
- 8. MAINTAINING A BETTER WORLD Operation s Operation s Service Provider Asset Owner Asset Manager Risk Management Asset Policy & Asset Strategy Asset Planning Portfolio Management Excecution Business value framework Minor Very small Small Moderate Considerable Serious Catastrophic Minor injury without first aid Minor injury with first aid Injury with adapted working package Injury with absenteeism Serious injury with long term absenteeism One casualty Multiple casualties See table Quality of supply See table Quality of supply See table Quality of supply See table Quality of supply See table Quality of supply See table Quality of supply See table Quality of supply < 1 k€ 1 k€ - 10 k€ 10 k€ - 100 k€ 100 k€ - 1 M€ 1 M€ - 10 M€ 10 M€ - 100 M€ > 100 M€ Internal commotion without media attention Local media attention Commotion in sector without media attention Regional media attention Less than 1 week national attention More than 1 week national attention More than 1 week national and political attention Complaint of only one customer Claim < 10 k€ Compliant by group of customers Claim < 1 M€ Claim > 1 M€ Treatment of complaint by sector National and political treatment of complaint Hardly any damage Easy repairable damage Repairable damage Difficult repairable damage Very difficult repairable damage Hardly repairable damage Non repairable damage Honoured complaint Grouped and honoured complaint Non-conformity / warning Indemnification Administrative fine Lawsuit Criminal law sanction Very often More than 10 times a year Low Medium High Very High Unacceptable Unacceptable Unacceptable Often More than once a year Negligible Low Medium High Very High Unacceptable Unacceptable Frequently Once every 1 - 10 year Negligible Negligible Low Medium High Very High Unacceptable Probably Once every 10 - 100 year Negligible Negligible Negligible Low Medium High Very High Possibly Once every 100 - 1000 year Negligible Negligible Negligible Negligible Low Medium High Improbably Once every 1000 - 10.000 year Negligible Negligible Negligible Negligible Negligible Low Medium Nearly impossible Less than once every 10.000 year Negligible Negligible Negligible Negligible Negligible Negligible Low Compliance Frequency Financial Reputation Customers Consequence Safety Quality of supply Environment Risk Position Long Term Asset simulation Resource Optimisation Short Term portfolio optimisation ERM Early Warnings Business risks Asset Health AM processes reference model Asset Concept Management Asset Concept Management Asset Concept Management Asset Concept Management Asset Concept Management Asset Concept Management Asset Concept Management Asset Strategy Development and Management ASSET MANAGEMENT ENABLING TECHNOLOGIES VERSUS AM PROCESSES Connecting EAM – APM - AIP
- 9. MAINTAINING A BETTER WORLD Operation s Operation s Service Provider Asset Owner Asset Manager Risk Management Asset Policy & Asset Strategy Asset Planning Portfolio Management Excecution Business value framework Minor Very small Small Moderate Considerable Serious Catastrophic Minor injury without first aid Minor injury with first aid Injury with adapted working package Injury with absenteeism Serious injury with long term absenteeism One casualty Multiple casualties See table Quality of supply See table Quality of supply See table Quality of supply See table Quality of supply See table Quality of supply See table Quality of supply See table Quality of supply < 1 k€ 1 k€ - 10 k€ 10 k€ - 100 k€ 100 k€ - 1 M€ 1 M€ - 10 M€ 10 M€ - 100 M€ > 100 M€ Internal commotion without media attention Local media attention Commotion in sector without media attention Regional media attention Less than 1 week national attention More than 1 week national attention More than 1 week national and political attention Complaint of only one customer Claim < 10 k€ Compliant by group of customers Claim < 1 M€ Claim > 1 M€ Treatment of complaint by sector National and political treatment of complaint Hardly any damage Easy repairable damage Repairable damage Difficult repairable damage Very difficult repairable damage Hardly repairable damage Non repairable damage Honoured complaint Grouped and honoured complaint Non-conformity / warning Indemnification Administrative fine Lawsuit Criminal law sanction Very often More than 10 times a year Low Medium High Very High Unacceptable Unacceptable Unacceptable Often More than once a year Negligible Low Medium High Very High Unacceptable Unacceptable Frequently Once every 1 - 10 year Negligible Negligible Low Medium High Very High Unacceptable Probably Once every 10 - 100 year Negligible Negligible Negligible Low Medium High Very High Possibly Once every 100 - 1000 year Negligible Negligible Negligible Negligible Low Medium High Improbably Once every 1000 - 10.000 year Negligible Negligible Negligible Negligible Negligible Low Medium Nearly impossible Less than once every 10.000 year Negligible Negligible Negligible Negligible Negligible Negligible Low Compliance Frequency Financial Reputation Customers Consequence Safety Quality of supply Environment Risk Position Long Term Asset simulation Resource Optimisation Short Term portfolio optimisation ERM Early Warnings Business risks Asset Health AM processes reference model Asset Concept Management Asset Concept Management Asset Concept Management Asset Concept Management Asset Concept Management Asset Concept Management Asset Concept Management Asset Strategy Development and Management ASSET MANAGEMENT ENABLING TECHNOLOGIES VERSUS AM PROCESSES AIP
- 10. MAINTAINING A BETTER WORLD Operation s Operation s Service Provider Asset Owner Asset Manager Risk Management Asset Policy & Asset Strategy Asset Planning Portfolio Management Excecution Business value framework Minor Very small Small Moderate Considerable Serious Catastrophic Minor injury without first aid Minor injury with first aid Injury with adapted working package Injury with absenteeism Serious injury with long term absenteeism One casualty Multiple casualties See table Quality of supply See table Quality of supply See table Quality of supply See table Quality of supply See table Quality of supply See table Quality of supply See table Quality of supply < 1 k€ 1 k€ - 10 k€ 10 k€ - 100 k€ 100 k€ - 1 M€ 1 M€ - 10 M€ 10 M€ - 100 M€ > 100 M€ Internal commotion without media attention Local media attention Commotion in sector without media attention Regional media attention Less than 1 week national attention More than 1 week national attention More than 1 week national and political attention Complaint of only one customer Claim < 10 k€ Compliant by group of customers Claim < 1 M€ Claim > 1 M€ Treatment of complaint by sector National and political treatment of complaint Hardly any damage Easy repairable damage Repairable damage Difficult repairable damage Very difficult repairable damage Hardly repairable damage Non repairable damage Honoured complaint Grouped and honoured complaint Non-conformity / warning Indemnification Administrative fine Lawsuit Criminal law sanction Very often More than 10 times a year Low Medium High Very High Unacceptable Unacceptable Unacceptable Often More than once a year Negligible Low Medium High Very High Unacceptable Unacceptable Frequently Once every 1 - 10 year Negligible Negligible Low Medium High Very High Unacceptable Probably Once every 10 - 100 year Negligible Negligible Negligible Low Medium High Very High Possibly Once every 100 - 1000 year Negligible Negligible Negligible Negligible Low Medium High Improbably Once every 1000 - 10.000 year Negligible Negligible Negligible Negligible Negligible Low Medium Nearly impossible Less than once every 10.000 year Negligible Negligible Negligible Negligible Negligible Negligible Low Compliance Frequency Financial Reputation Customers Consequence Safety Quality of supply Environment Risk Position Long Term Asset simulation Resource Optimisation Short Term portfolio optimisation ERM Early Warnings Business risks Asset Health AM processes reference model Asset Concept Management Asset Concept Management Asset Concept Management Asset Concept Management Asset Concept Management Asset Concept Management Asset Concept Management Asset Strategy Development and Management ASSET MANAGEMENT ENABLING TECHNOLOGIES VERSUS AM PROCESSES APM
- 11. MAINTAINING A BETTER WORLD Operation s Operation s Service Provider Asset Owner Asset Manager Risk Management Asset Policy & Asset Strategy Asset Planning Portfolio Management Excecution Business value framework Minor Very small Small Moderate Considerable Serious Catastrophic Minor injury without first aid Minor injury with first aid Injury with adapted working package Injury with absenteeism Serious injury with long term absenteeism One casualty Multiple casualties See table Quality of supply See table Quality of supply See table Quality of supply See table Quality of supply See table Quality of supply See table Quality of supply See table Quality of supply < 1 k€ 1 k€ - 10 k€ 10 k€ - 100 k€ 100 k€ - 1 M€ 1 M€ - 10 M€ 10 M€ - 100 M€ > 100 M€ Internal commotion without media attention Local media attention Commotion in sector without media attention Regional media attention Less than 1 week national attention More than 1 week national attention More than 1 week national and political attention Complaint of only one customer Claim < 10 k€ Compliant by group of customers Claim < 1 M€ Claim > 1 M€ Treatment of complaint by sector National and political treatment of complaint Hardly any damage Easy repairable damage Repairable damage Difficult repairable damage Very difficult repairable damage Hardly repairable damage Non repairable damage Honoured complaint Grouped and honoured complaint Non-conformity / warning Indemnification Administrative fine Lawsuit Criminal law sanction Very often More than 10 times a year Low Medium High Very High Unacceptable Unacceptable Unacceptable Often More than once a year Negligible Low Medium High Very High Unacceptable Unacceptable Frequently Once every 1 - 10 year Negligible Negligible Low Medium High Very High Unacceptable Probably Once every 10 - 100 year Negligible Negligible Negligible Low Medium High Very High Possibly Once every 100 - 1000 year Negligible Negligible Negligible Negligible Low Medium High Improbably Once every 1000 - 10.000 year Negligible Negligible Negligible Negligible Negligible Low Medium Nearly impossible Less than once every 10.000 year Negligible Negligible Negligible Negligible Negligible Negligible Low Compliance Frequency Financial Reputation Customers Consequence Safety Quality of supply Environment Risk Position Long Term Asset simulation Resource Optimisation Short Term portfolio optimisation ERM Early Warnings Business risks Asset Health AM processes reference model Asset Concept Management Asset Concept Management Asset Concept Management Asset Concept Management Asset Concept Management Asset Concept Management Asset Concept Management Asset Strategy Development and Management ASSET MANAGEMENT ENABLING TECHNOLOGIES VERSUS AM PROCESSES EAM
- 12. MAINTAINING A BETTER WORLD EAM/CMMS VERSUS APM system CONNECTING PROCESS & TECHNOLOGY
- 13. MAINTAINING A BETTER WORLD CONNECTING WITHIN TECHNOLOGY BUSINESS ECOSYSTEM
- 14. MAINTAINING A BETTER WORLD Project Change management Knowledge management Project management Best practices & principles Teach Support Show ENSURING ADOPTION PEOPLE - PROCESS - TECHNOLOGY
- 15. MAINTAINING A BETTER WORLD Create a uniform Risk matrix Conduct Asset Criticality Analysis Do RCM/FMEA Studies Implement Asset Strategy Management Implement Asset Health Management Standardize Root Cause Analysis Ensure Change Management is being done GOOD IMPLEMENTATIONS FOCUS ON PEOPLE, PROCESS & TECHNOLOGY
- 16. MAINTAINING A BETTER WORLD Page 16 Keep management involved Weekly report Business cases Plan in advance and define resources, roles and responsibilities. Project Gantt Project Initiation Document Weekly report Clear and simple process guides Process Guides aligned with Solution Training based on Process Guides Search and communicate quick wins and business cases Business cases were prepared and shared with team Articles and white papers Perform trainings, train the trainer Introduction Training Basic Training Extensive training Add Team members training Usage of technology to support the system Software Solution Empower the end user and make them own the system Cases were presented by end user, with our support Results validated through RBI, RCM/FMEA, SIL workshops Define Champions to support implementation Champions clearly identified Champions matrix SUSTAINABLE IMPLEMENTATION HOW TO CONNECT PEOPLE, PROCESS & TECHNOLOGY TO A SUSTAINABLE IMPLEMENTATION
- 17. MAINTAINING A BETTER WORLD • All Asset Management integrated Enabling Technologies are crucial: • support Asset Management Process • ensure proper risk management • ensure value generation optimal Asset Management Objectives • Ensure adoption of Asset Management Technology by • involving end users in process design • proper change management TO CONCLUDE … SOME CONSIDERATIONS
- 18. > QUESTIONS ?
- 19. RECORDED WEBINARS > www.stork.com/recorded-webinars CONTACT US: > experts@stork.com NEXT WEBINAR ON CONNECTIVITY: THANK YOU FOR YOU ATTENDANCE Preview TIAM2024 17 JAN