Steven Laporte gave the opening speech at the 5th European Congress on E-Inclusion in Brussels. He discussed a Belgian training campaign that aims to empower socially and educationally disadvantaged adults by teaching them web 2.0 skills, such as social networking and e-citizenship, in public libraries. The campaign involves a two-step process: 1) training library staff in non-formal learning strategies and 2) having trained staff serve as web 2.0 tutors for library users. Over the summer, the campaign involved 18 training sessions reaching 400 participants across 90 libraries in Flanders.