A survey of 6,184 public library users in Romania found that the library played an important role in developing digital skills, promoting social inclusion, and supporting employability and lifelong learning. The survey asked questions about where users first used computers and the internet, what they achieved through library activities, how library ICT services benefited them, and whether library programs helped with job searches or other learning. The results indicate that public libraries can have a high level of interconnection across areas like digital skills, social inclusion, employability, and lifelong learning.

1. Public Libraries – active actor in
building a digital Europe
Marcel Chiranov
Impact Asessment Manager
Biblionet Romania

3. Digital skills
Where did you use the computer/Internet for the first time?

4. Social inclusion - What have you achieved by participating in
the public library activities?

5. Employability
Are you interested in the labor market?

6. Employability
What was your result of the job search?

7. Lifelong learning - What benefits you had following the ICT
services in the public library?

8. Lifelong learning - Have you participated in any of the following
activities in the public library?

9. Conclusion – high interconnection, acting in one field will
influence results in others

10. Pop up survey research on 6.184 public library users in
Romania, Sept. 2013 – participants’ studies

11. Pop up survey research on 6.184 public library users in
Romania, Sept. 2013 - participants’ gender

12. Pop up survey research on 6.184 public library users in
Romania, Sept. 2013 - participants’ occupation

13. Questions?
Marcel Chiranov
mc@performancemanagement.ro