Resume

1. STEPHANIE MUSSEN
119 Upland Road, Winthrop, Massachusetts 02152
C: 617.777.8649 | stephanie.mussen@gmail.com
___________________________________________________________________
CORE QUALIFICATIONS
• Ability to successfully prioritize daily tasks and manage a fast-paced office.
• Strong communicator with the ability to collaborate effectively in all environments.
• Computer proficient in Microsoft Office Suite.
• Extensive experience working with confidential legal and medical information.
• Sales professional.
• Effective customer service agent and problem solver.
• Excellent proofreading and editing skills including: exceptional grammar, spelling, and
keyboarding.
______________________________________________________________________________
WORK HISTORY
BLACK LABEL LEGAL SERVICES
Freelance Court Report | Winthrop, Massachusetts | April 2009 – Current
DUNN REPORTING SERVICES, INC.
Freelance Court Reporter | Woburn, Massachusetts | April 2009 – Current
ESQUIRE DEPOSITION SOLUTIONS
Freelance Court Reporter |Boston, Massachusetts | April 2009 – Current
Stenographer/freelance court reporter representing various court reporting firms to their
attorney clients.
• Responsible for creating, at challenging rates of speed, verbatim transcripts of legal
proceedings, depositions, meetings, and hearings.
• Preserving the spoken word as a written transcript using stenographic means and
computer-aided transcription; is the Keeper of Record for those proceedings.
• Entrusted with highly confidential exhibits for distribution, including medical records,
trial exhibits, and personal information.
• Responsible for keeping a calendar and all aspects of running a business as a
self-employed freelance stenographer; telephone management, messaging, filing, and
processing expenses.
• Possesses an elevated level of competency in all aspects of grammar and punctuation
and excellent vocabulary including legal and medical terminology.
• Skilled in keyboarding and transcription software.

2. SPINELLI’S PASTA & PASTRY SHOP
Assistant manager | East Boston, Massachusetts | March 2001 – March 2009
• Responsible for all closing duties, ensuring all food orders have been completed, and
store is cleaned to proper standard for morning operation.
• Maintained lofty standards of customer service during fast-paced operations both in
store and on telephone.
• Efficiently delivered food orders to all customers within the specified time limit.
• Assisted in hot food and cake preparation.
• Handled confidential financial information.
LEGAL SEA FOODS
Server | Long Wharf, Massachusetts | June 2007 – September 2007
• Success in multitasking while remaining professional and courteous.
• Thorough knowledge of menu offerings, including gourmet food, spirits, and wine
pairings.
• Maintained clean and sanitary work areas and tables.
• Served guests, prepared check, and collected payment.
• Provided the customers with a pleasant dining experience and quality service.
______________________________________________________________________________
EDUCATION
NEW ENGLAND COURT REPORTING INSTITUTE
Malden, Massachusetts | September 2005 – March 2009
Tutored privately by a former Superior Court Reporter for the State of Massachusetts for work
in medical malpractice, medical terminology, and legal terminology.
______________________________________________________________________________
CERTIFICATIONS
Notary Public for the Commonwealth of Massachusetts
eTIPS On Premise 3.0