Erasmo Nunez is seeking an operations management position where he can apply his extensive experience in customer service, sales, and management. He has over 8 years of experience in operations management, business development, and customer service roles. Nunez holds a B.S. in Economics from the University of California, Davis and is fluent in Spanish.

1. ERASMO R. NUNEZ
4031 NW 87th
Av, Sunrise, FL 33351 – Email: enunez16@gmail.com – Cell: 760-799-4602
OBJECTIVE
Highly motivated and results driven professional with extensive customer service, sales and management experience currently seeking an opportunity to
apply my expertise to improve business performance and demonstrate my ability to multi-task in a fast paced environment.
PROFESSIONAL EXPERIENCE
Jan 2014- Present SCP Distributors
Weston, FL
Operations Manager
● Work to support sales staff to meet sales objectives by resolving customer issues, reviewing purchase orders, vendor claims and transfers.
● Review and maintain required documents for safety, security and quality processes
● Manage inventory, control stock and perform administrative activities associated with the effective management of warehouse operations.
● Train and ensure all assigned employees are aware of and comply with company, government, and customer policies, procedures, and regulations
● Develop and analyze reports and develop new policies, procedures and methods that improve operational efficiency; communicate results to other
members of management.
Jan 2013-Jan 2014 SCP Distributors Weston, FL
International Business Development Representative
● Identified and negotiated strategic relationships with current customers and developed new business relationships.
● Made recommendations on how to increase business sales based on research and reports on the net sales of their companies.
● Implemented changes to distribution centers of customers located abroad based on research of the economy of each area.
● Played an active role in the implementation of policy/safety procedures of the company and monitored efficiency of employees to minimize
operational problems and hazards.
● In charge of providing training to employees supervised and customers on the chemicals used in pools.
●In charge of making recommendations to CEOs, managers, and supervisors of companies abroad on how to improve the quality of the water in their
pools to decrease the amount of infections/diseases people may contract from using their facilities.
FIND Food Bank(Feeding America) Coachella Valley
Sept 2013- Feb 2014
Enrollment Counselor
● Assisted both local and out of town recipients of benefits and volunteers, in person and on the phone, with issues, forms, translations and information
on Covered California.
●Offered support to recipients of benefits in the completion of CalFresh, Medi-Cal and Covered California applications.
●Assisted in developing writing samples to obtain grants for FIND Food Bank and in the selection of suitable volunteers.
De Luna Jewelers Davis, CA
Jan 2010- March 2012
Retail Specialist
●Assisted customers in selecting the right jewelry for their needs, offered recommendations and solved customer service issues such as returns or
repairs.
● Maintained strong relations with clients to create loyalty and ensure business growth.
● Acted as liaison between customers and the jeweler for custom pieces.
● Maintained inventory and database to appraise and track incoming merchandise. Input data into our software and helped appraise jewelry
EDUCATION
2009- 2013 University of California
Davis, CA
B.S. Degree in Economics
Minor in Music emphasis on History and Performance
LANGUAGES & COMPUTER
Office tools; Prelude
Fluent in Spanish