Barbara Ynostrosa is seeking a position that allows her to utilize her skills and grow professionally. She has strong customer service, communication, and organizational abilities developed over years of experience in medical office settings. Her resume details work as a switchboard operator, office aide, sorter, invoice clerk, and medical front office roles demonstrating phone etiquette, data entry, and patient registration skills. She holds a medical assistant certificate and high school diploma from Porterville Adult School.

1. Barbara Ynostrosa
359 S. H Street
Porterville, CA 93257
Phone: 559-719-5643
liz.emily3028@gmail.com
Objective
To work where I can use my skills and abilities to benefit my employer and allow myself to grow.
Skills
• Excellent Customer Service
• Great Communication
• Organized
• Multi-line phone
• Phone Etiquette
• Detail Oriented
• Team Player
• Computer Savvy
Experience
Customer Service:
• Provided customer service by enthusiastically greeting customers and staff.
• Scan information onto USB drives, then uploaded onto applications.
• Provide copies of paperwork for the public when needed.
• Check in and out patients coming in for procedures.
Operator:
• Operate telephone business systems equipment or switchboards to relay incoming,
outgoing, and interoffice calls. May supply information to callers and record messages.
• Answer incoming calls, greeting callers, providing information, transferring calls or taking
messages as necessary.
• Operate communication systems, such as telephone, switchboard, intercom, two-way
radio, or public address.
Switchboard Operator 05/11/2015 - Current
Sierra View Medical Center Porterville, CA 93257
Office Aide 02/12/2015 - 0401/15
CSET Porterville, CA 93257
Sorter 02/20/2013 - 06/20/2013
USA Staffing Porterville, CA 93257
Invoice Clerk 07/05/2011 - 09/30/2011
USA Staffing Porterville, CA 93257
Medical Front Office 01/15/2009 - 04/01/2011
Sierra View Nephrology Inc. Porterville, CA 93257
Education
Medical Assistant Certificate Porterville Adult School Porterville, CA
High School Diploma Porterville Adult School Porterville, CA