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Social Media Marketing 
Hosted by 
Delivered by
Who we are 
Philip Oakley 
OutserveWeb 
CEO – Chief Evangalising Officer 
Andy Harrison 
OutserveWeb 
Director of Inspiration and Learning
The Black Country Changed the World
Better transport led to
Improved communication & commerce
1989
Social 
Media 
Revolution
2003 
1998 
2004 
2005 
2006
Create Your Report Card 
Critically evaluate where they are now with social 
media? e.g. questions like: 
What platforms are you using? (e.g. Twitter) 
Do you understand the best platforms for you? 
How much (£) business have you got? 
Do you have a plan? 
How well is social media working for you?
#Lego
Lego Cusoo
Have a Plan!
Social Media Plan 
1.Executive overview 
2.Define specific social media goals 
(measureable) 
3.Research your audience (Who, Where etc) 
4.Pick your platforms 
5.Plan and execute delivery (Content Marketing) 
6.Track metrics (adapt accordingly)
Content Marketing Plan 
1. What content does your audience want? 
2. What content do you already have? 
3. What content can you create? 
4. What platforms should you use? 
5. How often should you post? 
6. When should you post? 
Build into you Social Media Plan Calendar
How often should I post?
How often should I post? 
EVERYDAY!
Saturdays and Sundays? 
Get 
and
Social Media Plan Calendar
Social Media Plan Calendar
Social Media Plan Calendar
Debate 
What frustrates you 
about Social Media?
BREAK
Engaging You Audience
Duke of York – An Independent Cinema in Brighton
They've recognized that a lot of their clientele are young Plenty of followers 
professionals using new technology, so they adapted their 
marketing to suit that demographic. Their Twitter account 
contains a good mix of interaction with followers, as well as 
links to film teasers, exclusive announcements and special 
offers.
What works for you and engages your audience 
The need to evolve
Let take a listen 
://youtu.be/PIhvP7hNDRI?list=PLxFOpwTYMzE3Zjl- 
RNEe5TpTGd-RjCQFx
Getting consumers 
to promote your 
product
Become a club 
member
#Hashtags
#WestMidsHour
#Cannockhour
#StaffordshireHour
#WestMidsHour
Become an expert on the 
platforms that matter to you
1st Goal/Objective 
Report Card 
Description: 
Social Media Platform you will use 
Importance Essential Important Desirable 
2nd Goal/Objective 
Description: 
Social Media Platform you will use 
Importance: Essential Important Desirable 
3rd Goal/Objective 
Description: 
Social Media Platform you will use 
Importance: Essential Important Desirable
Close

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Social Media Introduction - Chase Chamber of Commerce

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