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28th April  2010 www.outserve.co.uk [email_address] Social Networking & Social Media for Business
28 th  April   2010 www.outserveweb.com [email_address] Philip Oakley Technology Consultant Outserve Ltd Blog @PhilOakley from @OutserveWeb
What we do? 28 th  April   2010 www.outserve.co.uk [email_address] Outserve provides consultancy to help businesses get the most from technology and the web.
 
Social Networking Definition Social networking is the practice of expanding the number of one's business and/or social contacts by making connections through individuals. 28 th  April   2010 www.outserve.co.uk [email_address]
What is Social Media? 28 th  April   2010 www.outserve.co.uk [email_address] Social media is content created by people using highly accessible and scalable publishing technologies. … http://en.wikipedia.org/wiki/Social_media
 
17 th  February 2010 www.outserve.co.uk [email_address] VIDEO
17th February 2010 www.outserve.co.uk [email_address] Microblogging
www.outserve.co.uk [email_address] BLOGS
17 th  February 2010 www.outserve.co.uk [email_address] Photos
17 th  February 2010 www.outserve.co.uk [email_address] Documents
17 th  February 2010 www.outserve.co.uk [email_address] SLIDES
LOCATION
DEMO
Superhuman Strengths
17 th  February 2010 www.outserve.co.uk [email_address]
7 Tips for  28 th  April   2010 www.outserve.co.uk [email_address]
17 th  February 2010 www.outserve.co.uk [email_address]
www.outserve.co.uk [email_address]
28 th  April   2010 www.outserve.co.uk [email_address]
7 Tips for  17 th  February 2010 www.outserve.co.uk [email_address]
6 th  January 2010 www.outserveweb.com [email_address]
 
Fastest Growing Facebook group is  women over 55 .
 
 
7 tips for www.outserve.co.uk [email_address]
Sales & Marketing
Collaboration & Building Teams
COMMUNICATION
www.outserve.co.uk [email_address]
 
 
 
www.outserve.co.uk [email_address]
www.outserve.co.uk [email_address]
 
Thank You 28 th  April 2010 www.outserve.co.uk [email_address] Philip Oakley Technology Consultant Outserve Ltd www.outserveblog.com www.twitter.com/philoakley www.identi.ca/philoakley www.linkedin.com/in/philoakley Blog

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Social Media Slides

Editor's Notes

  1. Who What and Why of Social Media What is it? Who is using it? Why would you want to use it? Why should you care? How can improve support services
  2. Facebook has 400 million users (2nd) Youtube serves I billion videos per day (3rd) I per internet user Linkedin – Business Social Networking Blogger (7 th ) Twitter (13 th ) Myspace (14 th ) Flickr (33 rd ) Linkedin (39th)
  3. Google latitude Mobile devices GPS Useful information
  4. Facebook was then opened on September 26, 2006 to everyone of ages 13 and older with a valid e-mail address 350 million worldwide users 95 million in the US UK 51.5% Online users (US47%)
  5. Statistics Trends for more female/older users Average age of twitter user
  6. Customer Centric/Feedbal/Opinions