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Agenda
!  Intros
!  A look at the social landscape
!  Social media strategy
!  Social advertising
o  Facebook
o  Instagram
!  Landing pages
!  Remarketing
Credentials
! Online marketing since 1994
! McCann Erikson, Publicis, Cove-Ito (Japan)
! Fortune 500 brands: Nestle, HP, Coca-Cola, Budweiser
! Founded bWEST – July 2009
! Co-founded Social Media Camp – 2010
! Founded SOHO Victoria – 2015
Lets Get Started…
1.  Who is doing social advertising?
2.  Anyone have a Facebook Business account?
3.  Using Power Editor or Ads Manager?
Social Glossary
!  CPC
!  CPM
!  CPA
!  CTR
!  CAC
!  CPL
!  CR (CRO)
!  CTA
!  GA
!  KPI
!  LTV
!  MoM (YoY)
!  PPC
!  ROI
!  RT
!  UVP
Where to Start?
Ask yourself these questions:
1.  Do we have a responsive website with GA installed?
2.  How are we measuring the success of our marketing?
3.  What metrics & benchmarks are most important to us?
4.  What are we doing now to reach prospects?
5.  What results do we need to achieve and by when?
6.  Are we on track for reaching those results?
7.  What resources do we have (internal / external)?
The Shifting Social Landscape
Source: HubSpot
sCommerce
StartupsFM
Global ecommerce sales top $1.2 trillion
Social commerce sales are forecasted to represent
5% of all online retail revenue in 2016
MediaBistro
$15
billion
sCommerce
StartupsFM
74% of consumers rely on social networks
to guide purchase decisions
55% of consumers share purchases
on social networks
sCommerce
Postcron
of marketers have successfully gained
new customers via social networks70%
sCommerce
Conversion rate of social referrers
Statista
sCommerce
MediaBistro
Shopify
60%
of social traffic to retail sites originates from
Facebook
85% of all orders from social media come via
Social Advertising
Internet advertising will make up nearly
25% of the entire ad market
By
2016
Postcron
Mobile ad spending will rise to $95 billion
by
2018
eMarketer
Social Advertising
Marketers advertise on…
Socialbakers
92% 35% 24% 23%
500,000 Facebook pages
use promoted posts to boost
their social success
Accumulating
2.5 million
promoted posts on Facebook
Jeff Bullas
Facebook remains marketers’ favourite platform
Social Engagement
User interactions with brands’ posts as percentage of
brands’ fans or followers
Forrester Research, Inc.
62% of Facebook’s profit
comes from mobile ads
TechCrunch
TechCrunch
81% of Twitter’s ad revenue
comes from mobile
And let’s not forget about mobile…
The Revolution of Mobile
Canada & US smart phone
penetration
amounts to
50%
eMarketer
The Revolution of Mobile
Digital Marketing Magazine
Mobile data traffic increased by
since 2013
+81%
And will grow
10x
by 2019
Ericson
The Revolution of Mobile
Digital Marketing Magazine
With users spending
Per day on mobile devices
2h
42m
Mobile and social media go hand in hand
60% of social media time is
spent on mobile
Business Insider
The Revolution of Mobile
Social Video
Brainshark
74% of all internet traffic will be video by 2017
Video will continue to dominate the digital landscape
Social Video
Single Grain
Video is shared
1200% more times
than links and text combined
Social Video
YouTube is the
#2
search engine in the world
DigitalSherpa
Social Video
Social Video
More than 200 million users total
MediaBistro
DMR
create over 1 billion Vine loops daily
Social Video
57% of Instagram users access the site every day
35% of users access the site multiple times a day
57%
35%
Pew Research
Social Video
Instagram videos are creating
double the engagement
of Instagram photos
Inside Facebook
88% of brands on Instagram have
shared at least one video
Totems
Social Media Strategy
Inbound Marketing
1.  Planning – Objectives
2.  Execution – Tactics and management
3.  Measurement – Results
4.  Optimize – Test, Track & Tweak…
Social Strategy
!  Increase website traffic
!  Generate awareness
!  Educate
!  Generate leads
!  Sell products / services
Objectives
1.  Content
2.  Engagement
3.  Management
4.  Measurement
Four Part Plan
−  Plan compelling, valuable content
−  Copy, images, video
−  Follow category, competitors, customers,
prospects
−  Curated content
−  Create 5 blog “themes”
1. Content
Five Themes
1.  Solve customer problems
2.  Common mistakes
3.  Answer FAQs
4.  Curate good content
5.  Recipes
Base Camp
Outposts
1.  Content
2.  Engagement
3.  Management
4.  Measurement
Social Media Strategy
−  Determine channels, based on audience (Blog,
Facebook, Twitter, YouTube, Instagram, LinkedIn …)
−  Start slow, get comfortable
−  Engage … be “social”
−  Network build
−  10:1 // Value Add:Marketing
2. Engagement
Post Regularly
! Daily: text updates, photos, video
! Use Facebook as your page (business)
! Monitor closely
! Respond to comments
! Don’t feed that trolls
What to tweet…
! A blog post
! Top 10 Lists
! “3 Mistakes People Make When…”
! Ask a question / get feedback
! Comment on a tweet
! Retweet something interesting / useful
1.  Content
2.  Engagement
3.  Management
4.  Measurement
Social Media Strategy
3.  Management (tools & systems)
−  Identify resources
−  Hootsuite
−  Create a System
−  Work it…
Social Media Management
1.  Content
2.  Engagement
3.  Management
4.  Measurement
Social Media Strategy
4.  Measurement & Monitoring
−  Google analytics
−  Hootsuite
−  Facebook, YouTube…
Measurement
Social Advertising
Social Advertising Checklist
1.  Define your goals
2.  Determine budget
3.  Understand media and ad types
4.  Craft copy (research, TTT)
5.  Create graphics / photography / Video (Canva.com)
6.  Determine target audience(s)
7.  Determine / create landing page(s)
8.  Create and launch campaign (split and A/B testing)
9.  Monitor and analyze (conversion tracking)
10.  Test, track and tweak…
Define Goals
1.  Drive website traffic
2.  Sell products or services
3.  Generate email subscriptions
4.  Generate leads
5.  Get more exposure for posts and updates
6.  Generate page likes
7.  Promote an event
Budgeting
1.  What is your overall marketing budget (SMB average is 10-12% of sales)
!  On avg SMBs spend about 50% of their marketing budget on digital
2.  What are your goals (sales, leads, awareness…)
3.  Who is your target audience
4.  How many do you need to reach
5.  How much competition is there
6.  What is your conversion rate
Audience Targeting
Ad Placements
Mobile News Feed
Desktop News Feed
Right Column
Instagram
Instagram – Carousel Ads
Website Tracking
Landing Pages
What is a Landing Page
A standalone web page distinct from your main
website designed for a single focused objective.
Two types of landing page:
1.  Click Through
2.  Lead Generation
Click Through Landing Page
!  Goal is to persuade visitors to click-thru to another page
!  Typically used in ecommerce funnels
!  Describes product enough to bring visitor closer to making a
purchasing decision
Lead Generation Landing Page
! Used to capture user data (name and email address)
! Purpose of the page is to collect information that will allow you to
market to and connect with the prospect
! Contains a form along with a description of what you’ll get in
return for submitting your personal data.
Lead Generation Landing Page
There are many uses for lead gen landing pages:
!  Ebook or whitepaper
!  Webinar registration
!  Consultation for professional services
!  Discount coupon/voucher
!  Contest entry
!  Free trial
!  Notification of a future product launch
Effective Landing Pages
1.  Unique Value Proposition – headline should include a UVP that explains
what the buyer will get from you that they can’t get elsewhere.
2.  Hero shot – the image that conveys a sense of what owning a condo at
the Escher would be like.
3.  Benefits – compelling content that demonstrates exactly what they will be
getting.
4.  Social proof – the positive influence that is generated when people find
out that “everybody’s doing it”.
5.  Call to Action – the LP has one goal. The CTA should trigger action.
6.  Limited navigation options to other sections of the site.
Unique Value
Proposition
Hero Shot(s)
Benefits
Social Proof
Call to Action
Unique Value
Proposition
Hero Shot
Benefits
Social Proof
Call to Action
How Remarketing Works
How Remarketing Really Works
Resource Guide
1.  Google mobile site tester https://www.google.ca/webmasters/tools/mobile-friendly/
2.  Facebook Ad Guideline https://www.facebook.com/business/ads-guide
3.  Facebook ad text tester https://www.facebook.com/ads/tools/text_overlay
4.  Set-up FB Business account https://business.facebook.com
5.  FB for Business https://www.facebook.com/business/help/1375217276096623
6.  Google Display Ad Builder
http://www.google.com/ads/displaynetwork/build-your-ads/display-ad-builder.html
7.  Stocksy for royalty free stock photos https://www.stocksy.com/
8.  Canva for creating ad images https://www.canva.com/
9.  PicMonkey for creating / editing photos http://www.picmonkey.com/
10.  Hootsuite https://hootsuite.com/

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Social Advertising 101

  • 1.
  • 2. Agenda !  Intros !  A look at the social landscape !  Social media strategy !  Social advertising o  Facebook o  Instagram !  Landing pages !  Remarketing
  • 3. Credentials ! Online marketing since 1994 ! McCann Erikson, Publicis, Cove-Ito (Japan) ! Fortune 500 brands: Nestle, HP, Coca-Cola, Budweiser ! Founded bWEST – July 2009 ! Co-founded Social Media Camp – 2010 ! Founded SOHO Victoria – 2015
  • 4.
  • 5. Lets Get Started… 1.  Who is doing social advertising? 2.  Anyone have a Facebook Business account? 3.  Using Power Editor or Ads Manager?
  • 6. Social Glossary !  CPC !  CPM !  CPA !  CTR !  CAC !  CPL !  CR (CRO) !  CTA !  GA !  KPI !  LTV !  MoM (YoY) !  PPC !  ROI !  RT !  UVP
  • 7. Where to Start? Ask yourself these questions: 1.  Do we have a responsive website with GA installed? 2.  How are we measuring the success of our marketing? 3.  What metrics & benchmarks are most important to us? 4.  What are we doing now to reach prospects? 5.  What results do we need to achieve and by when? 6.  Are we on track for reaching those results? 7.  What resources do we have (internal / external)?
  • 10.
  • 11. sCommerce StartupsFM Global ecommerce sales top $1.2 trillion Social commerce sales are forecasted to represent 5% of all online retail revenue in 2016 MediaBistro $15 billion
  • 12. sCommerce StartupsFM 74% of consumers rely on social networks to guide purchase decisions 55% of consumers share purchases on social networks
  • 13.
  • 14. sCommerce Postcron of marketers have successfully gained new customers via social networks70%
  • 15. sCommerce Conversion rate of social referrers Statista
  • 16. sCommerce MediaBistro Shopify 60% of social traffic to retail sites originates from Facebook 85% of all orders from social media come via
  • 17.
  • 18. Social Advertising Internet advertising will make up nearly 25% of the entire ad market By 2016 Postcron
  • 19. Mobile ad spending will rise to $95 billion by 2018 eMarketer
  • 20. Social Advertising Marketers advertise on… Socialbakers 92% 35% 24% 23%
  • 21. 500,000 Facebook pages use promoted posts to boost their social success Accumulating 2.5 million promoted posts on Facebook Jeff Bullas Facebook remains marketers’ favourite platform
  • 22. Social Engagement User interactions with brands’ posts as percentage of brands’ fans or followers Forrester Research, Inc.
  • 23. 62% of Facebook’s profit comes from mobile ads TechCrunch TechCrunch 81% of Twitter’s ad revenue comes from mobile And let’s not forget about mobile…
  • 24.
  • 25. The Revolution of Mobile Canada & US smart phone penetration amounts to 50% eMarketer
  • 26. The Revolution of Mobile Digital Marketing Magazine Mobile data traffic increased by since 2013 +81% And will grow 10x by 2019 Ericson
  • 27. The Revolution of Mobile Digital Marketing Magazine With users spending Per day on mobile devices 2h 42m
  • 28. Mobile and social media go hand in hand 60% of social media time is spent on mobile Business Insider The Revolution of Mobile
  • 29.
  • 30. Social Video Brainshark 74% of all internet traffic will be video by 2017 Video will continue to dominate the digital landscape
  • 31. Social Video Single Grain Video is shared 1200% more times than links and text combined
  • 32. Social Video YouTube is the #2 search engine in the world DigitalSherpa
  • 34. Social Video More than 200 million users total MediaBistro DMR create over 1 billion Vine loops daily
  • 35. Social Video 57% of Instagram users access the site every day 35% of users access the site multiple times a day 57% 35% Pew Research
  • 36. Social Video Instagram videos are creating double the engagement of Instagram photos Inside Facebook 88% of brands on Instagram have shared at least one video Totems
  • 39. 1.  Planning – Objectives 2.  Execution – Tactics and management 3.  Measurement – Results 4.  Optimize – Test, Track & Tweak… Social Strategy
  • 40. !  Increase website traffic !  Generate awareness !  Educate !  Generate leads !  Sell products / services Objectives
  • 41. 1.  Content 2.  Engagement 3.  Management 4.  Measurement Four Part Plan
  • 42. −  Plan compelling, valuable content −  Copy, images, video −  Follow category, competitors, customers, prospects −  Curated content −  Create 5 blog “themes” 1. Content
  • 43. Five Themes 1.  Solve customer problems 2.  Common mistakes 3.  Answer FAQs 4.  Curate good content 5.  Recipes
  • 44.
  • 46. 1.  Content 2.  Engagement 3.  Management 4.  Measurement Social Media Strategy
  • 47. −  Determine channels, based on audience (Blog, Facebook, Twitter, YouTube, Instagram, LinkedIn …) −  Start slow, get comfortable −  Engage … be “social” −  Network build −  10:1 // Value Add:Marketing 2. Engagement
  • 48.
  • 49. Post Regularly ! Daily: text updates, photos, video ! Use Facebook as your page (business) ! Monitor closely ! Respond to comments ! Don’t feed that trolls
  • 50.
  • 51.
  • 52.
  • 53. What to tweet… ! A blog post ! Top 10 Lists ! “3 Mistakes People Make When…” ! Ask a question / get feedback ! Comment on a tweet ! Retweet something interesting / useful
  • 54. 1.  Content 2.  Engagement 3.  Management 4.  Measurement Social Media Strategy
  • 55. 3.  Management (tools & systems) −  Identify resources −  Hootsuite −  Create a System −  Work it… Social Media Management
  • 56.
  • 57.
  • 58. 1.  Content 2.  Engagement 3.  Management 4.  Measurement Social Media Strategy
  • 59. 4.  Measurement & Monitoring −  Google analytics −  Hootsuite −  Facebook, YouTube… Measurement
  • 60.
  • 62. Social Advertising Checklist 1.  Define your goals 2.  Determine budget 3.  Understand media and ad types 4.  Craft copy (research, TTT) 5.  Create graphics / photography / Video (Canva.com) 6.  Determine target audience(s) 7.  Determine / create landing page(s) 8.  Create and launch campaign (split and A/B testing) 9.  Monitor and analyze (conversion tracking) 10.  Test, track and tweak…
  • 63. Define Goals 1.  Drive website traffic 2.  Sell products or services 3.  Generate email subscriptions 4.  Generate leads 5.  Get more exposure for posts and updates 6.  Generate page likes 7.  Promote an event
  • 64. Budgeting 1.  What is your overall marketing budget (SMB average is 10-12% of sales) !  On avg SMBs spend about 50% of their marketing budget on digital 2.  What are your goals (sales, leads, awareness…) 3.  Who is your target audience 4.  How many do you need to reach 5.  How much competition is there 6.  What is your conversion rate
  • 72.
  • 75. What is a Landing Page A standalone web page distinct from your main website designed for a single focused objective. Two types of landing page: 1.  Click Through 2.  Lead Generation
  • 76. Click Through Landing Page !  Goal is to persuade visitors to click-thru to another page !  Typically used in ecommerce funnels !  Describes product enough to bring visitor closer to making a purchasing decision
  • 77. Lead Generation Landing Page ! Used to capture user data (name and email address) ! Purpose of the page is to collect information that will allow you to market to and connect with the prospect ! Contains a form along with a description of what you’ll get in return for submitting your personal data.
  • 78. Lead Generation Landing Page There are many uses for lead gen landing pages: !  Ebook or whitepaper !  Webinar registration !  Consultation for professional services !  Discount coupon/voucher !  Contest entry !  Free trial !  Notification of a future product launch
  • 79. Effective Landing Pages 1.  Unique Value Proposition – headline should include a UVP that explains what the buyer will get from you that they can’t get elsewhere. 2.  Hero shot – the image that conveys a sense of what owning a condo at the Escher would be like. 3.  Benefits – compelling content that demonstrates exactly what they will be getting. 4.  Social proof – the positive influence that is generated when people find out that “everybody’s doing it”. 5.  Call to Action – the LP has one goal. The CTA should trigger action. 6.  Limited navigation options to other sections of the site.
  • 81.
  • 83.
  • 86.
  • 87.
  • 88.
  • 89. Resource Guide 1.  Google mobile site tester https://www.google.ca/webmasters/tools/mobile-friendly/ 2.  Facebook Ad Guideline https://www.facebook.com/business/ads-guide 3.  Facebook ad text tester https://www.facebook.com/ads/tools/text_overlay 4.  Set-up FB Business account https://business.facebook.com 5.  FB for Business https://www.facebook.com/business/help/1375217276096623 6.  Google Display Ad Builder http://www.google.com/ads/displaynetwork/build-your-ads/display-ad-builder.html 7.  Stocksy for royalty free stock photos https://www.stocksy.com/ 8.  Canva for creating ad images https://www.canva.com/ 9.  PicMonkey for creating / editing photos http://www.picmonkey.com/ 10.  Hootsuite https://hootsuite.com/