SlideShare a Scribd company logo
Social Media and  Your Business Follow us on Twitter: @cmntweets Hashtag for today: #cmnsocmed Blog: http://www.corey.com/whatisthoughtful
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object]
What is it?
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object]
What is Social Media ,[object Object],shared meaning  among communities, as people share their stories and experiences.  Creating a shared meaning is about creating a distinct, compelling and meaningful BRAND
Brand Strategy What is Branding? Business Plan •  Sales Objectives • Target Markets • Market Landscape • Competitive Landscape Brand Strategy •  Brand Perception • Brand Architecture • Position • Messaging Strategy Execution ,[object Object]
The Way CMN Thinks About Brand ,[object Object]
What is Social Media ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What is Social Media ,[object Object],[object Object],[object Object],[object Object],[object Object]
What is Social Media ,[object Object]
Why should we care?
Personally
Why In the World Would I Do This? ,[object Object],[object Object],[object Object]
Why In the World Would I Do This? ,[object Object],[object Object],[object Object],[object Object]
Why In the World Would I Do This?
Why In the World Would I Do This?
Why In the World Would I Do This? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Why In the World Would I Do This? ,[object Object],[object Object],[object Object],[object Object]
Professionally
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Why Should We Care?
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Why Should We Care?
[object Object]
 
 
 
 
 
 
[object Object],[object Object],[object Object],What It Means
[object Object]
 
 
[object Object]
[object Object]
 
 
[object Object],[object Object],Why Should We Care?
[object Object],[object Object],[object Object],Why Should We Care?
The Obama Brand RELEVANT/MATTERS Honest, open, stable PROFITABLE Campaign “owned” by many, not few OWN-ABLE Diverse background Community organizer How it fits  the Criteria
[object Object],[object Object],[object Object],[object Object],[object Object]
 
 
[object Object],[object Object],2,379,102 supporters 620,359 supporters 1,792 videos  uploaded since 11.06 114,559 subscribers 329 videos  uploaded since 2.07 28,419 subscribers 112,474 followers 4,603 followers
[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Why Should We Care?
How do we use it?
[object Object],Conversation Content is just something to talk about. - Corey Doctrow http://www.boingboing.net/2006/10/10/disney-exec-piracy-i.html
[object Object]
 
http://www.twitter.com/nytimes  http://www.twitter.com/coloneltribune
http://almightylink.ksablan.com/2008/11/tribune-23-times-more-engaged-than-times-on-twitter/ Tweets sent vs. received Month of November 2008 @NYTimes 17,450 followers @ColonelTribune 3,955 followers
 
 
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object]
Getting to Engagement
Getting to Engagement ,[object Object],[object Object],[object Object],[object Object]
[object Object]
Getting to Engagement: WHO ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Getting to Engagement: WHO ,[object Object],[object Object],[object Object],[object Object]
Getting to Engagement: WHO 21% 37% 19% 35% 69% 25%
Example: Knowing your audience http://thecaffeinatedblog.typepad.com/the_caffeinated_blog/2008/11/social-media-marketing-case-study-using-facebook-to-promote-a-professional-photography-business.html
[object Object]
Planning Your Strategy: WHAT ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Planning Your Strategy: WHAT ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Example: Crisis Management http://twitter.com/csmonitoronline
Example: Shift Brand Perception http://twitter.com/comcastcares
[object Object]
Planning Your Strategy: HOW ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Planning Your Strategy:HOW ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Planning Your Strategy: HOW
Example: Making it Authentic and Personal http://blog.wellsfargo.com/wachovia/
Example: Making it Authentic and Personal http://www.mitadmissions.edu
Example: Provide Real Value http://www.facebook.com/pages/Whole-Foods-Market/24922591487?ref=s
Planning Your Strategy: HOW ,[object Object],[object Object]
Example: Social Media Execution ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],http://www.web-strategist.com/blog/2007/11/29/how-i-use-twitter-and-you/
[object Object]
Getting to Engagement
The Technology ,[object Object],[object Object],[object Object]
The Technology ,[object Object],[object Object],[object Object],[object Object],[object Object]
Example: BB&N Senior Tiles
Getting to Engagement ,[object Object],[object Object],[object Object],[object Object]
What does it mean?
[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object]

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