HTW Berlin, Projektseminar „Social Media PR als strategisches Tool des Reputation Managment“, Carsten Rossi (Kuhn, Kammann & Kuhn GmbH), Seminartermin, 20. Januar 2010, Gastdozent Jan van Veen, Amgen Europe B.V.
How BT uses social media with internal communicationMark Morrell
Understand BT and its culture better
Know how BT’s intranet enables the use of social media
Understand how BT communicates
Know what social media tools are used in BT
Know how they are used
Understand what has been the impact
The document discusses how corporate social networking can be integrated into a business's communications strategy. It explores how social media tools are being used to add value to traditional stakeholder communications. The key is deciding which social networking platforms can offer genuine benefits and fitting them into existing communications. The document provides tips for companies looking to implement a social media strategy, such as planning content, thinking long-term, experimenting, and empowering staff to participate appropriately.
This document summarizes a presentation on engaging employees using digital tools. The presentation covered:
1) Definitions of employee engagement and what engages employees, including leadership communication, meaningful work, and voice.
2) The role digital media can play in engagement, such as leadership visibility, recognition, and two-way communication.
3) Overcoming barriers to using social media in organizations, including setting objectives, starting small, clear guidance, and positioning social tools in the communications mix.
4) A case study of an organization using social recognition programs and online communities to foster collaboration.
5) Ways intranets can encourage innovation, such as focusing on strategic goals, quick platforms, social
Social media for internal communication webinar with Tracy PlayleThe PR Academy
This document discusses social media and provides tips for using it effectively. It defines social media as technologies that allow people to get things from each other rather than traditional institutions. It also outlines a spectrum of social media tools and advises determining why, who, and how social media should be used before focusing on specific tools or platforms. The document suggests understanding employee social media habits and an organization's culture readiness to engage effectively through social media.
This document discusses creating an editorial calendar for social media content. It recommends including general industry news, product news, partner news, event news, personal news, and fun news. It stresses that quality content over the long term will have the most impact. It also notes that the community manager is responsible for the editorial mix, viral tactics, tone, and coaching content providers, while content providers supply interesting knowledge and personalities. The calendar should feature recurring topics presented with new angles.
Social Media Freshness via Editorial CalendarSusan Price
The document outlines an editorial calendar workshop agenda for Firecat Studio. The agenda includes discussing why fresh content is important, identifying the company's content touchpoints or channels, sources for internal and external content, and staying aware of cultural trends. It also provides Firecat Studio's content grid that lists various channels like website, blog, and social media platforms. Finally, it discusses tools for managing an editorial calendar and encourages sharing favorite techniques.
How BT uses social media with internal communicationMark Morrell
Understand BT and its culture better
Know how BT’s intranet enables the use of social media
Understand how BT communicates
Know what social media tools are used in BT
Know how they are used
Understand what has been the impact
The document discusses how corporate social networking can be integrated into a business's communications strategy. It explores how social media tools are being used to add value to traditional stakeholder communications. The key is deciding which social networking platforms can offer genuine benefits and fitting them into existing communications. The document provides tips for companies looking to implement a social media strategy, such as planning content, thinking long-term, experimenting, and empowering staff to participate appropriately.
This document summarizes a presentation on engaging employees using digital tools. The presentation covered:
1) Definitions of employee engagement and what engages employees, including leadership communication, meaningful work, and voice.
2) The role digital media can play in engagement, such as leadership visibility, recognition, and two-way communication.
3) Overcoming barriers to using social media in organizations, including setting objectives, starting small, clear guidance, and positioning social tools in the communications mix.
4) A case study of an organization using social recognition programs and online communities to foster collaboration.
5) Ways intranets can encourage innovation, such as focusing on strategic goals, quick platforms, social
Social media for internal communication webinar with Tracy PlayleThe PR Academy
This document discusses social media and provides tips for using it effectively. It defines social media as technologies that allow people to get things from each other rather than traditional institutions. It also outlines a spectrum of social media tools and advises determining why, who, and how social media should be used before focusing on specific tools or platforms. The document suggests understanding employee social media habits and an organization's culture readiness to engage effectively through social media.
This document discusses creating an editorial calendar for social media content. It recommends including general industry news, product news, partner news, event news, personal news, and fun news. It stresses that quality content over the long term will have the most impact. It also notes that the community manager is responsible for the editorial mix, viral tactics, tone, and coaching content providers, while content providers supply interesting knowledge and personalities. The calendar should feature recurring topics presented with new angles.
Social Media Freshness via Editorial CalendarSusan Price
The document outlines an editorial calendar workshop agenda for Firecat Studio. The agenda includes discussing why fresh content is important, identifying the company's content touchpoints or channels, sources for internal and external content, and staying aware of cultural trends. It also provides Firecat Studio's content grid that lists various channels like website, blog, and social media platforms. Finally, it discusses tools for managing an editorial calendar and encourages sharing favorite techniques.
This is a presentation I held today for a group of executives that are participating in the West Swede Chamber of Commerce's Exec-program. Study and enjoy!
Intranet gamification presentation by Anders Gronstedt at the Intranet Global...Prescient Digital Media
This document discusses how gamification and storytelling can be used in intranet strategies. It provides examples of how emerging technologies like virtual and augmented reality, video, gaming and podcasting are being used by companies. Specific examples outlined include a tower defense game to teach security concepts, a sales simulation game to practice skills, and a 3D virtual conference. The document concludes with a case study of a company that used transmedia storytelling across multiple platforms like video, games and social media to engage 20,000 employees in training and drive improved performance and innovation.
Social Media for Internal CommunicationAmber Naslund
A presentation of some of the uses and advantages to social media as an internal communication mechanism, and examples of some companies doing this already.
Suzanne McDonald, Content & Social Strategist at Designated Editor, presented "Tools to Drive Your Social Media Editorial Calendar With Efficiency & Efficacy" at the Yankee International Association of Business Communicators meeting in Greater Boston.
The document outlines a plan to improve internal communications and employee engagement at Pitney Bowes through transformation of the internal marketing function. It involves understanding employee audiences through persona development, evaluating current communication channels, establishing content strategies and editorial processes, and defining roles and responsibilities to operationalize the new approach. The goal is to build a responsive communication ecosystem centered around employee needs to drive productivity and positive change across the organization.
What 2015 holds for Internal CommunicationsTrefor Smith
Here is our annual guide to where we think will be this years Internal Communication trends. This years guide outlines 5 main areas that we think are going to be key in 2015, along with sub themes and a wealth of hints and tips. We hope it is of benefit, and brings you success with your 2015 internal communications!
This presentation is from Raconteur's invite-only event at Home House, London on October 15, 2014 to senior B2B marketers and brand strategists on how to sell content marketing internally to other C-suite colleagues, emphasising the value and ROI of high-profile and high impact content marketing projects.
How to Create an Internal Blogging Program that WorksMarketo
Your blog is a critical channel for inbound marketing efforts, lead generation, brand awareness, and more. But how do you get more content? And how can you get internal subject matter experts to contribute their thought leadership? You need to build an internal blogging program that actually works and gets people excited to contribute.
Dayna Rothman, Sr. Content Marketing Manager at Marketo, will show you:
• How to build a blogging program step-by-step
• How to incentivize your writers and get them to contribute
• How to evangelize your program internally
• How to provide expert resources so your bloggers succeed
What 2016 (and beyond) holds for Internal Communications.Trefor Smith
Here is our annual guide on what we think are the areas and trends Internal Communicators should be aware of. This years guide outlines 4 main areas that we think are going to be key in 2016 and beyond, along with sub themes and a wealth of hints and tips. We hope it is of benefit, and brings you success with your future internal communications!
How to Build a B2B Social Content CalendarUberflip
The document summarizes the key points from a webinar about building a B2B social content calendar. It discusses the benefits of sharing content on social media, including increasing reach, boosting engagement, generating leads, and establishing industry leadership. It then outlines a 5-step process for creating a social media content calendar: 1) establishing a posting cadence, 2) figuring out the best networks, 3) determining engaging content types, 4) sourcing quality content at scale, and 5) starting to fill out the content calendar using tools like Google Calendar, Excel templates, workflow tools, and social media management platforms. The webinar advocates for planning campaigns, crafting timely content, and maintaining sanity through an organized social
How to make every employee part of your marketing team (BrightonSEO April 201...Mike Essex
As presented at BrightonSEO in April 2016 by Mike Essex (@blagman) this deck looks at ways to make every employee do your marketing work for you through to power of internal communication.
The document discusses how creating an editorial calendar can help manage content marketing by planning content and important dates in advance, approving content, tracking content status, preventing risks through backup, allowing strategic messaging planning through consistent promotion across different platforms, reducing time spent by blocking out weekly planning hours, and doubling as a marketing calendar. It provides tips like planning at least a week in advance, remembering the calendar is living, being consistent, writing the process for your business, executing, and prescheduling content through tools like Facebook and Hootsuite, then measuring results.
How to write an internal communication strategyRachel Miller
Rachel Miller, Founder of All Things IC Communications Consultancy shares her advice on writing internal communication strategy. Features an infographic by Alive With Ideas!
Internal Communication Ideas - 10 Simple Secrets to Totally Rock Your Interna...Axero Solutions
A good internal communication strategy makes good business sense.
If your employees are communicating effectively, you’ll have a highly-committed and well-performing workforce. Effective communication also creates a can-do culture and leads to a learning organization.
If you want to totally rock how your management team and employees communicate, here are 10 internal communication ideas to get you started.
We’ve come up with a list of common business communication questions and how their solutions will fit into your internal communication strategy.
10 Ways to Improve Internal CommunicationWeekdone.com
10 ways to improve internal communication. Practical tips to increase employee engagement, improve company competitiveness and build stronger teams. Presented by Weekdone (https://weekdone.com/) internal communication tool for leaders and managers. Try it for free in your team.
Océ presentation internal communication Quadriga Conference Berlin 30 Septemb...Jan van Veen
Internal communications at Océ faced budget cuts from €350,000 to just €5,000 during the financial crisis. To operate effectively on a small budget, Océ introduced various social media tools for internal communication, including an improved intranet news service, rumor-busting wikis, blogs, idea generation forums, microblogging, and social bookmarking. They also launched an internal video platform called OcéTV for under €5,000. These low-cost social media solutions helped Océ communicate internally and engage employees during difficult financial times with severe headcount reductions.
Océsocial media4socialintranetswebinar2010Jan van Veen
Presentation given by Ria Breuer, Global Intranet Manager, and Jan van Veen, Manager Internal Communications at Océ, during the social intranets webinar 2010 on 9 June 2010, organized by Prescient Digital Media (Toby Ward).
Océ Social Media For Internal Communications Intranet 2010 Congresguest074304
1) The document discusses how Océ, an international company with over 21,500 employees and annual revenue of €2.6 billion, used social media for internal communications during an economic crisis when budgets were cut.
2) Facing layoffs and cost cutting, Océ introduced various social media tools on its intranet like a improved news service, Wikis, blogs, idea management, microblogging and social bookmarking to better communicate and engage employees.
3) Key lessons learned included that organization is more important than money, social media can start bottom-up, takes a cross-functional approach, and focuses on culture over strict guidelines. Social media helped Océ adapt during difficult times with limited
Océ social media for internal communications intranet 2010 congresJan van Veen
Presentation about social media for internal communications, given by Samuel Driessen, Information Architect, and Jan van Veen, Manager Internal Communications during the intranet 2010 seminar in Utrecht, the Netherlands, March 2010.
Pres Oce social media for internal communications intranet 2010 congresSamuel Driessen
1) The document discusses how Océ, a company with over 21,500 employees worldwide and annual revenue of €2.6 billion, used social media for internal communications during an economic crisis when budgets were cut.
2) Facing severe cost cutting and layoffs, Océ introduced various social media tools on its intranet like improved news services, Wikis, blogs, idea management, microblogging and social bookmarking to better communicate with employees.
3) Key lessons learned included that organization is more important than money, social media can start bottom-up, taking a cross-functional approach, and focusing on culture over strict guidelines. Social media helped Océ engage employees during difficult times with limited
This is a presentation I held today for a group of executives that are participating in the West Swede Chamber of Commerce's Exec-program. Study and enjoy!
Intranet gamification presentation by Anders Gronstedt at the Intranet Global...Prescient Digital Media
This document discusses how gamification and storytelling can be used in intranet strategies. It provides examples of how emerging technologies like virtual and augmented reality, video, gaming and podcasting are being used by companies. Specific examples outlined include a tower defense game to teach security concepts, a sales simulation game to practice skills, and a 3D virtual conference. The document concludes with a case study of a company that used transmedia storytelling across multiple platforms like video, games and social media to engage 20,000 employees in training and drive improved performance and innovation.
Social Media for Internal CommunicationAmber Naslund
A presentation of some of the uses and advantages to social media as an internal communication mechanism, and examples of some companies doing this already.
Suzanne McDonald, Content & Social Strategist at Designated Editor, presented "Tools to Drive Your Social Media Editorial Calendar With Efficiency & Efficacy" at the Yankee International Association of Business Communicators meeting in Greater Boston.
The document outlines a plan to improve internal communications and employee engagement at Pitney Bowes through transformation of the internal marketing function. It involves understanding employee audiences through persona development, evaluating current communication channels, establishing content strategies and editorial processes, and defining roles and responsibilities to operationalize the new approach. The goal is to build a responsive communication ecosystem centered around employee needs to drive productivity and positive change across the organization.
What 2015 holds for Internal CommunicationsTrefor Smith
Here is our annual guide to where we think will be this years Internal Communication trends. This years guide outlines 5 main areas that we think are going to be key in 2015, along with sub themes and a wealth of hints and tips. We hope it is of benefit, and brings you success with your 2015 internal communications!
This presentation is from Raconteur's invite-only event at Home House, London on October 15, 2014 to senior B2B marketers and brand strategists on how to sell content marketing internally to other C-suite colleagues, emphasising the value and ROI of high-profile and high impact content marketing projects.
How to Create an Internal Blogging Program that WorksMarketo
Your blog is a critical channel for inbound marketing efforts, lead generation, brand awareness, and more. But how do you get more content? And how can you get internal subject matter experts to contribute their thought leadership? You need to build an internal blogging program that actually works and gets people excited to contribute.
Dayna Rothman, Sr. Content Marketing Manager at Marketo, will show you:
• How to build a blogging program step-by-step
• How to incentivize your writers and get them to contribute
• How to evangelize your program internally
• How to provide expert resources so your bloggers succeed
What 2016 (and beyond) holds for Internal Communications.Trefor Smith
Here is our annual guide on what we think are the areas and trends Internal Communicators should be aware of. This years guide outlines 4 main areas that we think are going to be key in 2016 and beyond, along with sub themes and a wealth of hints and tips. We hope it is of benefit, and brings you success with your future internal communications!
How to Build a B2B Social Content CalendarUberflip
The document summarizes the key points from a webinar about building a B2B social content calendar. It discusses the benefits of sharing content on social media, including increasing reach, boosting engagement, generating leads, and establishing industry leadership. It then outlines a 5-step process for creating a social media content calendar: 1) establishing a posting cadence, 2) figuring out the best networks, 3) determining engaging content types, 4) sourcing quality content at scale, and 5) starting to fill out the content calendar using tools like Google Calendar, Excel templates, workflow tools, and social media management platforms. The webinar advocates for planning campaigns, crafting timely content, and maintaining sanity through an organized social
How to make every employee part of your marketing team (BrightonSEO April 201...Mike Essex
As presented at BrightonSEO in April 2016 by Mike Essex (@blagman) this deck looks at ways to make every employee do your marketing work for you through to power of internal communication.
The document discusses how creating an editorial calendar can help manage content marketing by planning content and important dates in advance, approving content, tracking content status, preventing risks through backup, allowing strategic messaging planning through consistent promotion across different platforms, reducing time spent by blocking out weekly planning hours, and doubling as a marketing calendar. It provides tips like planning at least a week in advance, remembering the calendar is living, being consistent, writing the process for your business, executing, and prescheduling content through tools like Facebook and Hootsuite, then measuring results.
How to write an internal communication strategyRachel Miller
Rachel Miller, Founder of All Things IC Communications Consultancy shares her advice on writing internal communication strategy. Features an infographic by Alive With Ideas!
Internal Communication Ideas - 10 Simple Secrets to Totally Rock Your Interna...Axero Solutions
A good internal communication strategy makes good business sense.
If your employees are communicating effectively, you’ll have a highly-committed and well-performing workforce. Effective communication also creates a can-do culture and leads to a learning organization.
If you want to totally rock how your management team and employees communicate, here are 10 internal communication ideas to get you started.
We’ve come up with a list of common business communication questions and how their solutions will fit into your internal communication strategy.
10 Ways to Improve Internal CommunicationWeekdone.com
10 ways to improve internal communication. Practical tips to increase employee engagement, improve company competitiveness and build stronger teams. Presented by Weekdone (https://weekdone.com/) internal communication tool for leaders and managers. Try it for free in your team.
Océ presentation internal communication Quadriga Conference Berlin 30 Septemb...Jan van Veen
Internal communications at Océ faced budget cuts from €350,000 to just €5,000 during the financial crisis. To operate effectively on a small budget, Océ introduced various social media tools for internal communication, including an improved intranet news service, rumor-busting wikis, blogs, idea generation forums, microblogging, and social bookmarking. They also launched an internal video platform called OcéTV for under €5,000. These low-cost social media solutions helped Océ communicate internally and engage employees during difficult financial times with severe headcount reductions.
Océsocial media4socialintranetswebinar2010Jan van Veen
Presentation given by Ria Breuer, Global Intranet Manager, and Jan van Veen, Manager Internal Communications at Océ, during the social intranets webinar 2010 on 9 June 2010, organized by Prescient Digital Media (Toby Ward).
Océ Social Media For Internal Communications Intranet 2010 Congresguest074304
1) The document discusses how Océ, an international company with over 21,500 employees and annual revenue of €2.6 billion, used social media for internal communications during an economic crisis when budgets were cut.
2) Facing layoffs and cost cutting, Océ introduced various social media tools on its intranet like a improved news service, Wikis, blogs, idea management, microblogging and social bookmarking to better communicate and engage employees.
3) Key lessons learned included that organization is more important than money, social media can start bottom-up, takes a cross-functional approach, and focuses on culture over strict guidelines. Social media helped Océ adapt during difficult times with limited
Océ social media for internal communications intranet 2010 congresJan van Veen
Presentation about social media for internal communications, given by Samuel Driessen, Information Architect, and Jan van Veen, Manager Internal Communications during the intranet 2010 seminar in Utrecht, the Netherlands, March 2010.
Pres Oce social media for internal communications intranet 2010 congresSamuel Driessen
1) The document discusses how Océ, a company with over 21,500 employees worldwide and annual revenue of €2.6 billion, used social media for internal communications during an economic crisis when budgets were cut.
2) Facing severe cost cutting and layoffs, Océ introduced various social media tools on its intranet like improved news services, Wikis, blogs, idea management, microblogging and social bookmarking to better communicate with employees.
3) Key lessons learned included that organization is more important than money, social media can start bottom-up, taking a cross-functional approach, and focusing on culture over strict guidelines. Social media helped Océ engage employees during difficult times with limited
IT Vision is an Egyptian digital marketing agency that has been serving over 500 clients since 2000. They specialize in social media marketing services including creating and managing branded pages and accounts on Facebook, Twitter, YouTube, and LinkedIn. Their services aim to increase brands' online presence, fan/follower bases, and word-of-mouth marketing through social platforms. Clients can expect benefits such as more engaged audiences and customers, improved search engine rankings, and increased sales.
The Local Government Digital Fund from O2: Do differentO2 Business UK
We live in a world dominated by digital. It's all around us. And it's the way that we all want to interact with one another, and with public services.
That's why O2 have launched the Local Government Digital Fund, with up to £250k up for grabs for local authorities that put forward the best ideas for digital engagement.
Here are the slides from the launch events, and if you've got any questions then get in touch - you can tweet us @O2businessuk.
Alain le Loux is an experienced startup coach and business accelerator who has helped over 200 European startups. The document discusses his experience starting and scaling companies, including his first startup in 1992 and time as CEO of Virobuster Technologies in 2008. It also provides a high-level overview of common reasons why startups fail, such as underestimating costs, overestimating markets, and difficulties with funding, customer acquisition, pricing, team composition, and internal struggles during growth.
Top ICO Marketing Strategies By NCryptBitNCryptBit
Best Marketing strategies of ICOs and Blockchain based startups shared by NCryptBit - The Dediated Marketing Agency for ICOs. Explore the Marketing techniques.
This document discusses BT's use of social media on their intranet. It provides an overview of BT's intranet, including its size and features. It explains that social media is important to BT because it aligns with their business drivers like social networks and user empowerment. The document also notes that younger employees expect to use social media tools at work. It then outlines how traditional communication differs from social media in terms of engaging people. Finally, it provides examples of the social media tools used on BT's intranet, like blogs and wikis, and discusses guidelines and benefits.
Tieto implemented a social media ambassador program to promote the results of their Nordic study on the future of business transformation. They selected subject matter experts from the company to participate and provided training on being social media spokespeople. The ambassadors created and shared content on their own social media channels to build thought leadership and promote the company brand. Through targeted posts and media outreach, they drove traffic to Tieto's blog and generated over 400 quality leads. The program helped increase Tieto's social media followers, engage employees, and lead industry discussions to position the company as a thought leader. Moving forward, Tieto plans to expand the ambassador program to cover additional topics.
Web 2.0 in the Service of the Investor RelationsMagic Solutions
Petko Karamotchev's presentation during the Conference New Technologies for Successful Investor Relations, held in Sofia, Bulgaria on 15 October 2009. The presentation discussed Web 2.0 and what it offers for the investment relations society in Bulgaria. Examples were given for Office 2.0 applications like Zoho, Xero, and Google Wave.
- FinTech Belgium held many successful events in the past year and saw growth in membership, despite challenges from the pandemic. Key accomplishments included launching new working groups and partnerships.
- Looking ahead, FinTech Belgium aims to further develop Belgium's digital finance sector by federating members, hosting events, incubating startups, accelerating corporates and startups, and providing education. This will be done through their new Innovation Hub, partnerships, and annual conference in October.
- FinTech Belgium thanked partners and members for their support and invited everyone to connect and collaborate to drive innovation.
This document provides information about the CIOnet community and program for 2011. Some key points:
- It lists the members of the CIOnet Belgium Advisory Board.
- It provides membership statistics for the CIOnet community as of November 2010, with the largest numbers of members in the UK, Belgium, and Netherlands.
- It outlines the events and topics planned for the 2011 CIOnet Belgium program, which were selected by the Advisory Board. Topics include digital natives, mobility, cloud computing, analytics, and innovation.
- It provides an overview of the international expansion of CIOnet with operations launched in multiple European countries and plans to expand to others.
- It introduces
The seminar presented by Mike Berry explores the opportunities of digital direct marketing and the digital marketing toolbox, discussing how digital has changed marketing communications and the various online advertising formats and buying models available, emphasizing the importance of understanding customers and using data.
How using social media can support and make work processes more efficientMark Morrell
This document discusses how BT, a large UK telecommunications company, uses social media to make work processes more efficient. It describes BT's intranet which over 140,000 employees use for information, applications, and collaboration. The document outlines how BT embraces key principles of social media technology through internal tools like its wiki (BTpedia), blogs, podcasts, and social networks. It provides guidelines for using social media at BT, including governance, and discusses overcoming barriers to adoption. Examples are given of how social media supports knowledge sharing and collaboration across the large organization.
IBM Lotus - Sociala medier och hur man kan skapa interna effektivitetsvinster...IBM Sverige
Tele2 har funnits på arenan för sociala medier sedan 2006 och idag är dessa kanaler några av de viktigaste när man kommunicerar med sina 29 miljoner kunder. Som en effekt av framgången med det sociala samspelet externt, tog man år 2009 beslut om att införa ett socialt intranät för att utnyttja erfarenheten också inom Tele2 organisationen. Under denna session kommer Tele2 att dela med sig av tidiga erfarenheter från intranät 2.0 och berätta mer om de interna effektivitetsvinsterna man förväntar sig.
Talare: Annika Kristensson, Presschef Tele2,
Lars Ola Nilsson, Tele2 och Emil Wessberg, Infoware
Denna presentation hölls på ett seminariepass för Lotus under IBM Software Day 2010.
Northwest Technologies is exploring opportunities for using social media to engage with prospects and customers. The document discusses the history and current landscape of social media, how other IT companies are using social platforms like LinkedIn, Twitter and Facebook to promote products and events. It provides an example social media campaign Northwest could implement for a new product launch involving multiple platforms. The conclusion is that engaging online with prospects through social media will increase brand awareness and influence buying decisions.
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How to Manage Your Lost Opportunities in Odoo 17 CRMCeline George
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Thinking of getting a dog? Be aware that breeds like Pit Bulls, Rottweilers, and German Shepherds can be loyal and dangerous. Proper training and socialization are crucial to preventing aggressive behaviors. Ensure safety by understanding their needs and always supervising interactions. Stay safe, and enjoy your furry friends!
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A workshop hosted by the South African Journal of Science aimed at postgraduate students and early career researchers with little or no experience in writing and publishing journal articles.
This presentation was provided by Steph Pollock of The American Psychological Association’s Journals Program, and Damita Snow, of The American Society of Civil Engineers (ASCE), for the initial session of NISO's 2024 Training Series "DEIA in the Scholarly Landscape." Session One: 'Setting Expectations: a DEIA Primer,' was held June 6, 2024.
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1. Social Media for Internal
Communications
HTW Berlin 20 January 2011
Jan van Veen
Corporate Communications Senior Manager
Amgen Europe B.V.
www.amgen.com
2. Agenda
1. Social media for IC: your call
2. The Océ case
3. What can we learn from Océ?
4. Questions and discussion
3. 1. Social media for IC: your call
• What social media for IC do you know?
• Why would we need Social Media for IC?
• What are the risks for companies?
• What is Internal Communications?
4. Internal Communications
• Employee communications (news)
• Themes, Strategy, Employee engagement
• Internal media mix (intranet, newsletters, etc.)
• Support line communications
• Project communications
• Communication skills training
• Communication culture
• Communication measurement
• Communication structure (network)
• NEW: digital communication tools and social
media
5. 2.The Océ Case
• Let me tell you a story about 2 people on a social
media journey
• Samuel Driessen and Jan van Veen
• You guess what happened next…
6. Corporate Profile
▫ 133 years old printer manufacturer
▫ 21,500 people worldwide
▫ Annual revenue 2009:
€ 2,648 Billion
▫ Net Income 2009:
€ - 47,134 Million
▫ Worldwide distribution in 90 countries
▫ Direct sales and services in 30 countries
▫ 10 R&D-sites in 9 countries
▫ March 2010: Canon majority shareholder
http://global.oce.com/
7. Océ IC in 2007
• No dedicated internal communicators
• No international communications network
• No global intranet
• No corporate news
• No corporate media
• No involvement in CEO or strategy
communications
8. Our ambition for 2010
• Set up international communications network
• Roll out global intranet
• Provide corporate news
• Launch corporate media
• Become involved in Board communications
• Become trusted partner in line communications
and project communications
9. Crisis!
• Decline in sales USA from September 2007
• First lay-offs Q1 2008
• Full crisis hits NL September 2008
• Total headcount reduction 2,350 and counting
• Revenues down from 3.2 to 2.6 billion Euros
• Severe cost cutting measures
• Intranet development and roll-out stopped!
• Decided to freeze all 240 change requests
10. Crisis!
• Budget before the crisis € 350,000
• Budget after the crisis: € 5,000
• Actual savings in 2009: € 20,000
11. Our decision: how to work with 5000
Euros?
Smart use of existing media
and introduction of social
media for internal communications
Do what we can do best: be creative!
12. What did we introduce?
• Improved news service on our intranet and cross
media approach
• Rumorbuster
• Wikis
• Blogging
• Idea Generation
• Microblogging
• Social bookmarking
• OcéTV, including CEO interviews
16. Rumorbuster
• Not stand alone: started after line management
presentation
• Rumors very successfully busted
• Hard to convince senior management
• Fun factor important
• Time consuming for IC
20. Blogs
• Used for smaller target audiences, 4 categories:
▫ Project blogs
▫ Product blogs
▫ Expertise blogs
▫ Department blogs
• Very easy to use
• Content is king
• Little involvement for IC
• One template
• Tool: Blogengine
• Over 30 internal blogs started
22. Idea generation
• Custom made by our IT department
• 60+ ideas generated
• Very interactive at first
• Savings generated: € 800,000
• Very time consuming for IC and financial
department
• Stopped when CFO did not follow up
• Tool: Blogengine
24. Microblogging: Yammer
• Started with 2 people, viral growth
• Now 2,200 people and counting!
• 100+ groups
• Sharing of best practices
• Idea sharing
• Discussing innovations, products, competitors
• Saving money (duplication) and TIME!
• Tool: Yammer
28. Océ TV
• Equipment costs around € 5,000
• Basic training done in one day
• Very successful
• Used for internal communications of:
▫ Board communications
▫ Events
▫ Product launches
▫ Projects
• Around 100 videos produced internally
• Evolved into external tool and website www.oce.tv
29. 3. What can we learn from Océ?
• Do you really need to spend money?
• Money is not the issue, organization is
• You can start bottom-up
• But, yes, senior management involvement helps!
• Don’t forget the adoption cycle
• Cross-functional approach (Communications, IT & IM)
• Culture > Ask questions and moderate if needed
• Social Media Guidelines needed
• Security issues did not occur, but need to be addressed
• New challenge: integration of tools
• Our tip: social media lab for experiment
30. Now, what happened to Océ, Jan and
Samuel?
http://twitter.com/driessen
http://twitter.com/janvanveen
Corporate internal communications blog
Infoarchblog