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The Local Government
Digital Fund from O2

Join the conversation: #o2lgdf
A welcome from O2
Ben Dowd, Business Director Telefónica UK

Join the conversation: #o2lgdf
Welcome from O2
Our vision:
„to become the most trusted provider of brilliant digital experiences‟

Discover

Disrupt

Deliver
Why O2?
We understand the key trends that will influence your citizens‟ satisfaction.

Cloud

Social media
Business
intelligence

Mobile
A welcome from Mark Adams-Wright
Local Government Managing Partner Telefónica UK
@markadamswright

Join the conversation: #o2lgdf
• Introduction to the Local Government Digital Forum
• Introduction to the Local Government Digital Fund
• Telefónica Digital Solutions – exploring the categories
The Local Government Digital Forum

• A hub for conversation and debate
• Sharing insight on the role of digital technology:
• Modernising councils
• Driving deeper citizen engagement
• Finding innovative approaches to long-term challenges
• Making a difference to communities and citizens
The Local Government Digital Forum

• Digital is the key – a citizen‟s world is digital
• Smartphones, tablets, apps, social media
• Now, any project will have a digital element
• Partnership: business and Local Government

• Together, find new, more affordable and smarter
methods of providing Local Government services
• Minimise the impact in difficult financial times
The Local Government Digital Fund

What is it?

£250,000

A
pot of funding to use on
our expertise, services
and technology

Kick-start

innovation

digital
technology
Focus on
The Local Government Digital Fund

How?

Partner with other
local services or
agencies

OR

Enter a bid for
the Digital Fund
on your own
The Local Government Digital Fund

Inspiration:

Get closer to citizens
and communities
through innovative use
of digital technology

Improve workforce
effectiveness, with
secure digital
networks, devices and
tools that transform
front-line service
delivery

Cut out wasteful
processes, with
technology like
machine-to-machine
(for example smart
metering)
A simple bidding process

• The application form is straightforward
• Tell us the idea, your key objectives and where we can help
• Show us how the funds would be allocated
Key action points

Last date for bids is

21 January 2014

How to enter:
• Download and complete an
application form
• Put any supporting material in
a ZIP file
• Register at lgdf.business-o2.co.uk
• Upload your completed form and
the ZIP file
Key points to remember

• All bids will be scrutinised by an
independent panel of judges
• Qualifying bids will go through to a
Dragon‟s Den-style final presentation

• At the judges‟ discretion, the whole
fund may be awarded to one entry
• The judges‟ decision is final

Awards of up to

• £50,000
• £75,000
• £125,000
will be made, or even the full

£250,000
Judging Panel

Ben Dowd

Julian Bowrey

Adrian Hancock

Simon Parker

Mark Adams-Wright

Business
Director, Telefónica
UK

Deputy Director, Strategy
and
Communications, Depart
ment of Communities
and Local Government

Chief
Executive, SOCITM

CEO, NLGN

Managing Partner, Local
Government, Telefónica
UK
Three categories for bids

1. Mobile working:
empowering
employees and
improving workforce
effectiveness

2. Collaborating in
the workplace:
digital solutions like
apps, wifi, 4G and
optimised networks

3. Connecting and
communicating with
citizens and
communities:
engaging with people
through the mobile
digital channels
Telefónica Digital Solutions

Introductions:
• Martyn Wallace

Head of Digital Sales UK

• Rob Davies

Head of Managing Architects
Telefonica Digital Solutions
Impact on Public Sector
Martyn Wallace, Head of Digital Sales UK
Twitter @MW_O2UK

Join the conversation: #o2lgdf
In the last two years the world has changed

“Everyone now has the power to innovate in
a digital world thanks to the marriage
between the two great innovation platforms
of the 21st Century: internet and mobile”.
Dr. Mike Short, Financial Times, April 2013
The mobile phone turned 40
Motorola DynaTAC 8000X
First
mobile
call

Motorola International

Nokia 2110

BlackBerry
Z10
Motorola
Razr

Motorola
StarTAC
Nokia 8110

Samsung
Galaxy
SIII

Nokia N80

O2 Xda

Nokia
Communicator

Samsung
Galaxy S4

Apple
iPhone
Nokia 1200

4G

3G

1973

1983

1993
1999
1992
1996

2000

2002

2003

2006

2007

2007

2012

2013

2013
The world is becoming digital
Businesses need to adapt to the new digital world
Global internet population
2,500

BI intelligence

2+ billion

Units in millions

2,000

people online
worldwide

1,500

1,000

500

0
1991

1993

1995

1997

1999

2001

2003

2005

2007

2009

2011
Technology is evolving
And changing the way people connect, interact and consume media
Global internet device sales
1,000

BI intelligence

Tablets

Units in millions

800

600
Smartphones
Smartphones

400

200

Personal computers
Personal computer

0
2001

2002

2003

2004

Source: Gartner, IDC, Strategy Analytics, company fillings, BI intelligence estimates

2005

2006

2007

2008

2009

2010

2011

Smartphone sales
race ahead of
PC sales
We used to have to wait to share our great moments…

1990s

2010s

…now, we video, chat, tweet and update instantly.
Digital is transforming the way we do business in all sectors
Publishing

Retail and banking

Physical stores. Physical copies. Paper
forms. Long queues. Manual processes.
In person visits.

Business Services

Government
1/7 of the world is now using social media
Facebook

LinkedIn

1 of every 5

845 million

50%

page views

monthly active users

of US population

200 million+
members
worldwide

425 million

100 billion

27.5%

mobile users

connections

of European population

Facebook User Statistics 2012: http://ansonalex.com/

+2 new
members
per second

105 million+
monthly unique
visitors
We are only just at the beginning of a significant digital transformation
The immediate future
Immediate culture shift
• eBusiness is no more: business is
online and social
• Advent of 4G services across UK
from all providers, but remember
it‟s about reach NOT speed
• Replicable innovation in 3rd World
with existing mobile platforms
• More fixed fibre being installed in
homes and business

• O2 has moved from mobile phone
company to digital services company
• The organisation that innovates
and leads to help differentiate from
traditional models will increase
productivity and reduce cost
We must help the citizen navigate

• Forget „journeys‟ and „pilots‟
• Let‟s help create digital destinations
together for citizens and provide
the map to get there whilst thinking
about inclusion
• Model or think about what GDS are
doing with 25 key services in the UK
The connected city

• Joined Up Public Services vision
• Joined up Citizen
• Joined up People
• Digital is woven into the daily
lives of the citizen
• Understand what the citizen or
employees are looking at and
what you need to interact
How does the Public Sector spend money?
Transport
1.

Consumer electronics

Business
Creation/
Expansion/
Employment

Care of People

Energy
Consumption

Big Data
and
KPIs

Community
Safety

Tourism

Building Stock
Council Facility
Usage
How can you do more with Digital tools?
Work smarter

Enable your
people to reach
each other and the
information they
need more
easily, with smarter
working

Grow your influence

The widening
gap between
digital leaders
and digital
followers.

Where are you?

Get closer
to your citizens
and enable them
to access your
products and
services the way
they want
How can digital be part of your business?
• Think how „digital‟ can be woven into your business

•
•
•
•

What tools do you have just now?
Where do you want to go?
What milestones do you have to hit or overcome?
How can we help?

• Weave in the story of future thinking into your business delivery

And most important:
Innovate NOW rather than wait for next
big tech thing!

#bemoreDIGITALDog
Questions?
Your 3 categories and our
6 core capabilities
Rob Davies, Head of Managing Architects
@robdaviesO2

Join the conversation: #o2lgdf
Intro

Mobilisation
3 Themes

Three categories

1. Mobilising
the workforce

2. Collaborating
in the workplace

3. Connecting and
communicating with
citizens and communities
1. Mobilising the Workforce

What is Flexible Working?
1. Mobilising the Workforce

Keeping it simple
1. Mobilising the workforce

“Any device, Any time, Anywhere”
1. Mobilising the workforce
Flexible working – the experiment

people involved

were positive

of our people would have
commuted to work, travelling
an average 49 miles

want to mix home
and office working
in future
1. Mobilising the workforce

A view from the field
2. Collaborating in the workplace
Unified communications

and Collaboration
3. Connecting and communicating with citizens and communities

+
Social + Business Intelligence
MPLS/VPLS | Internet | Access | Resiliency | Management

Connectivity
Committed to 98% indoor population coverage by 2017

Connectivity
Public / Private / Guest Wi-Fi

Connectivity
Ubiquitous Connectivity

Connectivity
Public / Private Cloud | Hosting

Connectivity

Cloud
Devices | App Dev. | Delivery

Connectivity

Cloud

Managed Mobility
Fixed Voice | NGN | FMC

Connectivity

Cloud

Managed Mobility

Communications and
Collaboration
Delivering Insight

Connectivity

Cloud

Managed Mobility

Communications and
Collaboration

Insight and
Engagement

m2m
Delivering Insight

Connectivity

Cloud

Managed Mobility

Communications and
Collaboration

Insight and
Engagement

m2m
Connectivity

Cloud

Managed Mobility

Communications and
Collaboration

Insight and
Engagement

m2m
Questions
The Local Government
Digital Fund from O2

Join the conversation: #o2lgdf
For more information go to o2.co.uk/lgdf
To submit a bid go to lgdf.business-o2.co.uk

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The Local Government Digital Fund from O2: Do different

  • 1. The Local Government Digital Fund from O2 Join the conversation: #o2lgdf
  • 2. A welcome from O2 Ben Dowd, Business Director Telefónica UK Join the conversation: #o2lgdf
  • 3. Welcome from O2 Our vision: „to become the most trusted provider of brilliant digital experiences‟ Discover Disrupt Deliver
  • 4. Why O2? We understand the key trends that will influence your citizens‟ satisfaction. Cloud Social media Business intelligence Mobile
  • 5. A welcome from Mark Adams-Wright Local Government Managing Partner Telefónica UK @markadamswright Join the conversation: #o2lgdf
  • 6. • Introduction to the Local Government Digital Forum • Introduction to the Local Government Digital Fund • Telefónica Digital Solutions – exploring the categories
  • 7. The Local Government Digital Forum • A hub for conversation and debate • Sharing insight on the role of digital technology: • Modernising councils • Driving deeper citizen engagement • Finding innovative approaches to long-term challenges • Making a difference to communities and citizens
  • 8. The Local Government Digital Forum • Digital is the key – a citizen‟s world is digital • Smartphones, tablets, apps, social media • Now, any project will have a digital element • Partnership: business and Local Government • Together, find new, more affordable and smarter methods of providing Local Government services • Minimise the impact in difficult financial times
  • 9. The Local Government Digital Fund What is it? £250,000 A pot of funding to use on our expertise, services and technology Kick-start innovation digital technology Focus on
  • 10. The Local Government Digital Fund How? Partner with other local services or agencies OR Enter a bid for the Digital Fund on your own
  • 11. The Local Government Digital Fund Inspiration: Get closer to citizens and communities through innovative use of digital technology Improve workforce effectiveness, with secure digital networks, devices and tools that transform front-line service delivery Cut out wasteful processes, with technology like machine-to-machine (for example smart metering)
  • 12. A simple bidding process • The application form is straightforward • Tell us the idea, your key objectives and where we can help • Show us how the funds would be allocated
  • 13. Key action points Last date for bids is 21 January 2014 How to enter: • Download and complete an application form • Put any supporting material in a ZIP file • Register at lgdf.business-o2.co.uk • Upload your completed form and the ZIP file
  • 14. Key points to remember • All bids will be scrutinised by an independent panel of judges • Qualifying bids will go through to a Dragon‟s Den-style final presentation • At the judges‟ discretion, the whole fund may be awarded to one entry • The judges‟ decision is final Awards of up to • £50,000 • £75,000 • £125,000 will be made, or even the full £250,000
  • 15. Judging Panel Ben Dowd Julian Bowrey Adrian Hancock Simon Parker Mark Adams-Wright Business Director, Telefónica UK Deputy Director, Strategy and Communications, Depart ment of Communities and Local Government Chief Executive, SOCITM CEO, NLGN Managing Partner, Local Government, Telefónica UK
  • 16. Three categories for bids 1. Mobile working: empowering employees and improving workforce effectiveness 2. Collaborating in the workplace: digital solutions like apps, wifi, 4G and optimised networks 3. Connecting and communicating with citizens and communities: engaging with people through the mobile digital channels
  • 17. Telefónica Digital Solutions Introductions: • Martyn Wallace Head of Digital Sales UK • Rob Davies Head of Managing Architects
  • 18. Telefonica Digital Solutions Impact on Public Sector Martyn Wallace, Head of Digital Sales UK Twitter @MW_O2UK Join the conversation: #o2lgdf
  • 19. In the last two years the world has changed “Everyone now has the power to innovate in a digital world thanks to the marriage between the two great innovation platforms of the 21st Century: internet and mobile”. Dr. Mike Short, Financial Times, April 2013
  • 20. The mobile phone turned 40 Motorola DynaTAC 8000X First mobile call Motorola International Nokia 2110 BlackBerry Z10 Motorola Razr Motorola StarTAC Nokia 8110 Samsung Galaxy SIII Nokia N80 O2 Xda Nokia Communicator Samsung Galaxy S4 Apple iPhone Nokia 1200 4G 3G 1973 1983 1993 1999 1992 1996 2000 2002 2003 2006 2007 2007 2012 2013 2013
  • 21. The world is becoming digital Businesses need to adapt to the new digital world Global internet population 2,500 BI intelligence 2+ billion Units in millions 2,000 people online worldwide 1,500 1,000 500 0 1991 1993 1995 1997 1999 2001 2003 2005 2007 2009 2011
  • 22. Technology is evolving And changing the way people connect, interact and consume media Global internet device sales 1,000 BI intelligence Tablets Units in millions 800 600 Smartphones Smartphones 400 200 Personal computers Personal computer 0 2001 2002 2003 2004 Source: Gartner, IDC, Strategy Analytics, company fillings, BI intelligence estimates 2005 2006 2007 2008 2009 2010 2011 Smartphone sales race ahead of PC sales
  • 23. We used to have to wait to share our great moments… 1990s 2010s …now, we video, chat, tweet and update instantly.
  • 24. Digital is transforming the way we do business in all sectors Publishing Retail and banking Physical stores. Physical copies. Paper forms. Long queues. Manual processes. In person visits. Business Services Government
  • 25. 1/7 of the world is now using social media Facebook LinkedIn 1 of every 5 845 million 50% page views monthly active users of US population 200 million+ members worldwide 425 million 100 billion 27.5% mobile users connections of European population Facebook User Statistics 2012: http://ansonalex.com/ +2 new members per second 105 million+ monthly unique visitors
  • 26. We are only just at the beginning of a significant digital transformation
  • 28. Immediate culture shift • eBusiness is no more: business is online and social • Advent of 4G services across UK from all providers, but remember it‟s about reach NOT speed • Replicable innovation in 3rd World with existing mobile platforms • More fixed fibre being installed in homes and business • O2 has moved from mobile phone company to digital services company • The organisation that innovates and leads to help differentiate from traditional models will increase productivity and reduce cost
  • 29. We must help the citizen navigate • Forget „journeys‟ and „pilots‟ • Let‟s help create digital destinations together for citizens and provide the map to get there whilst thinking about inclusion • Model or think about what GDS are doing with 25 key services in the UK
  • 30. The connected city • Joined Up Public Services vision • Joined up Citizen • Joined up People • Digital is woven into the daily lives of the citizen • Understand what the citizen or employees are looking at and what you need to interact
  • 31. How does the Public Sector spend money? Transport 1. Consumer electronics Business Creation/ Expansion/ Employment Care of People Energy Consumption Big Data and KPIs Community Safety Tourism Building Stock Council Facility Usage
  • 32. How can you do more with Digital tools? Work smarter Enable your people to reach each other and the information they need more easily, with smarter working Grow your influence The widening gap between digital leaders and digital followers. Where are you? Get closer to your citizens and enable them to access your products and services the way they want
  • 33. How can digital be part of your business? • Think how „digital‟ can be woven into your business • • • • What tools do you have just now? Where do you want to go? What milestones do you have to hit or overcome? How can we help? • Weave in the story of future thinking into your business delivery And most important: Innovate NOW rather than wait for next big tech thing! #bemoreDIGITALDog
  • 35. Your 3 categories and our 6 core capabilities Rob Davies, Head of Managing Architects @robdaviesO2 Join the conversation: #o2lgdf
  • 37. 3 Themes Three categories 1. Mobilising the workforce 2. Collaborating in the workplace 3. Connecting and communicating with citizens and communities
  • 38. 1. Mobilising the Workforce What is Flexible Working?
  • 39.
  • 40.
  • 41.
  • 42. 1. Mobilising the Workforce Keeping it simple
  • 43. 1. Mobilising the workforce “Any device, Any time, Anywhere”
  • 44. 1. Mobilising the workforce Flexible working – the experiment people involved were positive of our people would have commuted to work, travelling an average 49 miles want to mix home and office working in future
  • 45. 1. Mobilising the workforce A view from the field
  • 46. 2. Collaborating in the workplace Unified communications and Collaboration
  • 47. 3. Connecting and communicating with citizens and communities + Social + Business Intelligence
  • 48.
  • 49. MPLS/VPLS | Internet | Access | Resiliency | Management Connectivity
  • 50. Committed to 98% indoor population coverage by 2017 Connectivity
  • 51. Public / Private / Guest Wi-Fi Connectivity
  • 53. Public / Private Cloud | Hosting Connectivity Cloud
  • 54. Devices | App Dev. | Delivery Connectivity Cloud Managed Mobility
  • 55. Fixed Voice | NGN | FMC Connectivity Cloud Managed Mobility Communications and Collaboration
  • 56. Delivering Insight Connectivity Cloud Managed Mobility Communications and Collaboration Insight and Engagement m2m
  • 57. Delivering Insight Connectivity Cloud Managed Mobility Communications and Collaboration Insight and Engagement m2m
  • 60. The Local Government Digital Fund from O2 Join the conversation: #o2lgdf For more information go to o2.co.uk/lgdf To submit a bid go to lgdf.business-o2.co.uk