The document provides a summary of Sobel Daniel's professional experience and qualifications. It includes details of his 7.5 years of experience in sales, marketing, and customer service roles in the UAE and Pakistan. It also lists his educational background of a Bachelor's degree in Computer Science and Arts, and current pursuit of an MBA. Contact information of two email addresses are also provided at the top.

1. Sobel Daniel
Mobile: +971-50 4294631 / +971-52 7317779
pinks4icon@yahoo.com
crimson700@hotmail.com
Seeking a challenging position in Business Development, Marketing and Sales or Customer
Service, where my strengths can be utilized for further professional advancement.
PROFESSIONAL SYNOPSIS
7.5 years of widespread cross-cultural experience in Sales, Marketing and Customer Service
Management
Result proven sales professional with 2 years experience in sales marketing and leadership
positions, building record of success in developing marketing campaigns
A keen planner & implementer with demonstrated abilities in devising service operations
activities and accelerating the business growth.
Expertise in formulating new network for better amalgamation to the network and undertaking
assignments aimed at increasing productivity / new initiatives.
Extensive cross-functional expertise in Sales, Marketing & Customer Service.
Well versed in Reporting and Client Relationship Management.
An effective communicator with exceptional interpersonal skills and hands on experience in
negotiation & relationship management.
Thinks in a methodical and conceptual way while taking into account practical applicability and
relevance. Strong problem solver with a focus on structural improvement.
CORE COMPETENCIES
o Excellent in targeting new companies for sale of credit cards
o Ensuring that the sales staff are of the highest caliber and
Sales have complete knowledge about the bank and the product
they are selling.
Marketing o Appointing new transporters and vendors, sustaining the
existing network, and managing the supply chain, ensuring
Customer Service timely distribution of the goods. Developing strong and long
term relationship with the customer.
And o Maintaining consistent performance throughout the sales
career.
Operations o To handle and solve the problems of the customer regarding
credit cards.
o Proper feedback to the customer.
CAREER CONTOUR
Emirates Bank Middle East. – Dubai June 08 till May 16.
Sales Executive
Company Profile: Emirates NBD Bank Group.
Emirates NBD, the biggest banking group in the Middle East in terms of assets was formed in 2007 when
the shares of Emirates NBD were officially listed on the Dubai Financial Market (DFM). The merger
brought together the UAE's second and fourth largest banks (Emirates Bank and National Bank of Dubai)

2. by assets and has created a banking champion with the largest asset base in the Middle East summing
up to more than AED 282 billion as at the end of the year 2008. The Group has operations in the UAE,
the Kingdom of Saudi Arabia, Qatar, the United Kingdom and Jersey (Channel Islands), and
representative offices in India, Iran and Singapore.
Emirates NBD is a market leader across core business lines, it is the leading retail banking franchise in
the UAE, with over 129 combined branches and over 650 ATMs / Cash Deposit Machines spread across
the UAE. The Group is also a major player in the corporate banking arena, with a combined market share
of almost a fifth of corporate loans. With a fast growing Islamic banking affiliated entities, strong
investment and private banking services and a leadership in the field of asset management products,
Emirates NBD is well positioned to grow and deliver outstanding value to its shareholders, customers,
and employees.
Accountabilities:
Coordinated telemarketing and marketing management in conducting market research to determine target
markets for the key account and conveyed this information to the key account.
Distributed key account sales reports by branch to region managers and senior staff and reviewed sales goals with
region managers via telephone conferences.
Acted as a liaison between A Company and the key account for all issues and represent the team in discussions
with senior management on the account status.
Prepared written status reports for senior management detailing open action items and launch status.
To service Key clients and supervise the customer support department, in order to deliver excellent standard of
service to customers and other departments.
To ensure all business opportunities are maximized with the assistance of relevant sales team
Ensure all SOP’s are in place, agreed rates and SLI’s are accurately filed for respective customers
Ensure that sales calls are answered within specified time and are of high standard
Day-to-day decision making on operational issues. Immediate escalation on issues requiring guidance/intervention
of immediate superior
Ensure that Departmental work is organized and distributed effectively within the team
Mobilink Telecom – Pakistan
: Since Aug’06- Sept ‘08
Officer Customer Support Sales.
Company Profile:
Mobilink GSM (PMCL), a subsidiary of Orascom Telecom, started its operations in 1994, and has become
the market leader both in terms of growth as well as having the largest customer subscriber base in
Pakistan - a base of over 28 million and growing. Mobilink is the first cellular service provider to operate
on a 100% digital GSM technology in Pakistan that also provides state-of-the-art communication
solutions to its customers.
Mobilink places high importance to its coverage, and has coverage in 10,000+ cities and towns in
Pakistan as well as over 130 countries on international roaming service.
Accountabilities:
Run Telesales and Telemarketing Programs to channel and End –Users in the territory.
Identify sales opportunities for Mobilink products, services, and bundled solutions.
Close Monthly sales of Mobilink’s products , services and solutions
Increased number of Mobilink customers by direct and indirect selling.
Maintaining sanitized database of customers
Liaison with the customers for sales and documentation related activities.
PROFESSIONAL ENHANCEMENTS
Retail Business Product Training from Global Training Centre ( EBI ) UAE
Institutional Selling Training from Global Training Centre ( EBI) UAE
Personal loans training (EBI) UAE
Fixed Deposit Training (EBI) UAE

3. Oman Insurance Training (EBI) UAE
Anti-Money Laundering (EBI) UAE
SCHOLASTICS
Bachelors of Computer Science (Honors) from University of Lahore – Pakistan - 2004.
Bachelors of Arts (Management) from University of Lahore, Pakistan in 2002
Pursing MBA (Banking / Finance) correspondence from Open University of Islamabad.
IT SKILLS
Windows NT & 2000, Visual Basic, Data Base Management, Networking (Word, Excel, PowerPoint, Front Page,
Outlook, Publisher & Visio), Internet Explorer etc.
PERSONAL DOSSIER
Date of Birth : 18
th
November 1980
Address : Flat 1407, Al Yarmouk, Tiger Building- Al Nahda Sharjah, UAE
Marital Status : Married
Languages : English / Hindi / Urdu
Nationality : Pakistani
Visa Status : Employment Visa (Transferable)
Driving License : Valid UAE Driving License