1. AYYOB A. M. DAHDAL
Riyadh, KSA +966.554171566 dahdal@hotmail.com
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CAREER OBJECTIVE
Versatile, enterprising, dynamic sales professional with 14 years of rich hands-on experience in the
information technology and telecommunication sector with world-class companies in the Middle East.
Professionally qualified executive with expertise in managing a portfolio of large government and
enterprise accounts, anchoring end-to-end sales cycles, providing customized value-added solutions and
delivering challenging outcomes in sales volumes, revenues, profits and sustainable growth. Seeking a
management position to utilize all skills and knowledge and contribute to the achievement of corporate
goals and objectives.
SKILLS
Business Development, Marketing, Technical Sales, Solution Sales, Channel Sales
Internet and Telecommunication – Products, Services and Solutions
Sales Lifecycle – Requirement Identification, Proposal Engineering, Negotiations, Deal Closing
Key Account Portfolio Management, Customer Account Planning & Implementation
Business Strategies and Plans – Development, Implementation, Updating
Project Coordination, Customer Solution Implementation, System Integration
Leadership, Communication, Influencing, Problem Solving, Decision Making, Planning, Execution
PROFESSIONAL EXPERIENCE
Solutions Sales Manager May 2005 to date
Arabian Internet and Telecommunications Services Co Ltd (Riyadh KSA)
Company Profile: Arabian Internet and Telecommunications Services Co Ltd (STC Advanced Solutions) is a 100% subsidiary
of Saudi Telecom Company (STC) and is engaged in providing internet services, operations of communications projects and
transmission and processing of information in the Saudi market.
Highlights:
Saudi Post – Acquired the first order valued at SAR 700,000 in 2007 and grew the account with cumulative sales till date of
SAR 920,000,000
King Abdullah City for Atomic and Renewable Energy (K.A.CARE) – Established relations with the first project valued at
SAR 480,000 and acquired projects with a total value of SAR 25,000,000 up to 2015
Saudi Customs – Secure the first project order from Saudi Customs in 2016 with a value of SAR 100,000,000
Saudi Broadcasting Corporation – Established business relations in 2016 and secured a project valued at SAR 63,000,000
Certificates:
Certificate of Appreciation for outstanding efforts and commitment extended during 2nd Quarter of 2008 to the success of
AwalNet
Received a Letter of Recommendation from VP Sales, STC: “He is one of the best employees in the team whom I can rely on
amongst the team to achieving the goals of sales or the organization as a whole.”
Key Responsibilities:
Report to the Field Sales Manager and deal with the sales of the complete range of the company’s products and services – IT
and data communication (internet, networks, LAN/WAN, VPN, firewall and e-mail solutions); web sites and hosting, Win
NT, MS Proxy and MS Exchange solutions and security solutions based on Cisco products – to a portfolio of large
government and enterprise customer accounts
Develop and reinforce relations with large customers focusing on customers offering high -value strategic growth
opportunities through regular face-to-face interactions for presentation and demonstrations on the company’s capabilities,
products, solutions and services
Formulate and execute sales strategies and plans designed to deliver all sales volume, revenue, profit and sustainable growth
objectives across the account portfolio.
Promote growth in business with the existing clients through sales of new or additional products/services existing end-users,
achieving sales to new end-users at the location or sales to new locations of the customer.
Participate in and contribute to the development customer account plans for each of the assigned customers by identifying
customer needs related to company portfolio, prioritizing initiatives and investments and establishing a clear look-ahead
roadmap.
Lead all activities across the full sales cycle collaborating with internal sales and management resources including sales
specialists, implementation resources and service resources in understanding customer requirements, developing solutions
and delivering proposals to negotiating and closing business deals.
Track market through regular research and analysis to identify new major prospective accounts, industry segments,
competitive environment and business opportunities to aid in strategic planning and execution.
2. AYYOB A. M. DAHDAL
Riyadh, KSA +966.554171566 dahdal@hotmail.com
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Collaborate with Customer Service Representatives in assuring on time, quality service delivery, anticipation and resolution
of potential service problems and other issues assuring consistent customer satisfaction.
Coordinate implementation of projects at customer facilities ensuring smooth and flawless transition from the business
development group to operations.
Develop and maintain strong working relations with all vendors including Cisco, HP, Dell, F5 Networks and Fortinet
facilitating delivery of superior integrated solutions to clients.
Corporate Account Manager September 2002 – May 2005
Batelco Jeraisy Ltd - AtheerNet (Riyadh KSA)
Company Profile: Jeraisy for Internet Services (earlier Batelco Jeraisy) is one of the leading Internet Service Providers in KSA
with a portfolio comprising of narrowband and broadband internet access services, dedicated internet access services, IP VPN
connectivity services and licensed internet service over wireless
Highlights:
Managed customer relations and service ensuring customer satisfaction and generated new business from existing and new
accounts and consistently achieved quarterly sales targets
Key Responsibilities:
Managed sales of IT and data communication solutions, bandwidth management solutions and security solutions integrated
into the network infrastructure to a portfolio of corporate accounts.
Developed and executed sales strategies, plans and budgets to deliver overall as well customer-specific sales and revenue
targets aligned to corporate objectives.
Studied and analyzed tender documents and client enquiries, developed solutions, created proposals and quotes and followed
up to negotiate and close deals.
Built and sustained good relations with existing customer accounts and identified new sales opportunities including cross -
selling and up-selling products and solutions.
Monitored deliveries against projects and orders, after sales service support and ensured execution of all projects and orders
within agreed deadlines meeting customer requirements.
Investigated all customer complaints and issues and coordinated with internal departments to provide satisfactory solutions
leading to customer satisfaction.
Collaborated with sales and other departmental teams dealing with other product and service categories to generate
incremental sales through identification of complementary business opportunities.
Established, developed and managed distribution channels to improve reach of the company in the market and improve
quality of customer service.
EDUCATION
North East University, Cyprus
Bachelor’s Degree in Computer Science and Engineering (2001)
PROFESSIONAL DEVELOPMENT
CERTIFICATIONS:
January 2014: AWAL Value – Connect Academy Phase 1 – Planning Value – Connection (TTM Associates, Riyadh)
March 2013: The Passionate Delegate (TTM Associates Riyadh for AWAL IT Services)
February 2013: Riverbed Sales Specialist – WAN Optimization (Riverbed Technology)
February 2013: Riverbed Sales Associate (Riverbed Technology)
February 2013: Avaya Professional Sales Specialist (APSS) - Radvision Scopia® Solution (Avaya Learning)
September 2012: APC Registered Member (APC – Schneider Electric)
September 2012: APC Sales Associate (APC – Schneider Electric)
April 2007: Project Management Professional – 35 Professional Development Units (SAC for Training, Riyadh)
April 2002: Approved Course: 101 – Interconnecting Cisco Network Devices (4Tec International)
TRAINING AND WORKSHOPS:
December 2006: Security Sales Training - Learn to Secure Version 2
July 2006; LMA & LMA Equipment from ITC
May 2006: Bulk SMS Service
December 2005: Technical Training for HP Products
September 2005: Wi-Fi Business and Sales Objectives
MM YY: Cisco Application Business Relevant Sales Training – Data Centers
3. AYYOB A. M. DAHDAL
Riyadh, KSA +966.554171566 dahdal@hotmail.com
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MM YY: EMC Storage Devices
MEMBERSHIPS:
Computer Engineer (Jordan Engineers Association)
Computer Engineer (Saudi Council of Engineers)
PERSONAL INFORMATION
Citizenship: Jordanian
Date of Birth: 16/05/1975
Marital Status: Married
References: Available on request
Language: Fluent in English, Arabic and Turkish