Punithan Nathan is applying for a position. He has 17 years of experience in operations, warehouse management, retail management, and banking products. He holds a Diploma in Business Studies and Automotive Engineering. Currently he works as an Operations Executive at Icel Express Sdn Bhd coordinating logistics operations and ensuring compliance. Previously he held managerial roles at various companies managing teams, operations, sales, and developing business.

1. Punithan A/L Nathan
791020-14-5471
Address: No 27
Jalan 3/3
Taman Tasik Prima
47100 Puchong
Selangor D.E
Email : punithan_79@yahoo.com
Tel : +603 8060 9912 (Home)
+6019 326 3712 (Mobile)
Resume Summary
 Position Applied For :
 Current Position : Operation Executive
 Specialization : Banking Product, Warehouse Management, Managements of
Retail Business
 Current Education : Pursuing Executive Master in Management in AeU
 Highest Education : Diploma in Business Studies & Diploma in Automotive
Engineering
 Years of Experiences : 17

2. 1. Icel Express Sdn Bhd (1076263-M)
01 Mar 2015 - Current
 Position Title (Level) : Operation Executive
 Specialization : Operation & Warehouse Management
 Role : Operation and Logistics Coordinator
 Industry : Medical Logistics
 Monthly Salary : MYR 2400
 Work Description : To coordinate entire operation in house, pick and pack and
delivery processes.
 Manage both in and out operation process.
 Ensure deliver right quantity, right parcel at right time and place.
 Handling warehouse system, inventory and work closely with GDP & GDPMD
certification compliance

3. 2. KK Super Mart 01 April 2013 – 28 Feb 2015
 Position Title (Level) : Field Manager (Area Manager)
 Specialization : Retail Store
 Role : Area Retail Outlet Manager
 Industry : Retail Super Store
 Monthly Salary : MYR 2500 ++
 Work Description : Monitor outlets stock, sales and marketing promo
 Handling orders and stock control at branch level.
 Work closely with supplier for promo and to increase sales figure.
 Handle all 5 branch which allocated in my area with staff recruitments.
 Always achieve monthly targets and deliver good number of sales which
benefits the team and me.
3. GCH RETAIL (MALAYSIA) Sdn Bhd (667035-P) 04 Sept 2012 – 28 Feb 2013
 Position Title (Level) : Assistant Division Head (Manager)
 Specialization : Sales Support

4.  Role : Management / Business Development
 Industry : Retail (Hypermarket)
 Monthly Salary : MYR 3000
 Work Description: To monitor overall Hypermarket operation by in charging 5
major departments to support / increase sales.
 Cashiering Department - To keep track on daily cash flow, petty cash,
daily bankers safe float counting, credit card transactions, reports and
banking.
 Receiving Department – To ensure “0” shrinkage in goods receiving operation
and keep track on store inventory figure for ordering to avoid out of stock.
Monitor the whole team to make sure everyone follows the ‘SOP’ Store
Operating Procedure.
 IT Department – To ensure all programme and software systems are in order
and to operation or transaction error.
 Customer Service Department – To response with positive feed back on
customers complain, and to keep track on free Gift items for Redemptions.
Organize monthly events to increase foot print (customer count) without fail.
 Security Department – To ensure the store is safe for both customer and staff
for smooth and secured environment by doing morning briefing, daily floor walk
report, case postmortem to identify syndicate team and monitor time to time at
all check post is occupied and safe.

5. 4. Khivas Industry Sdn Bhd Nov 2009 - May 2012
 Position Title (Level) : Manager (Manager)
 Specialization : Purchasing/Inventory/Material & Warehouse Management
 Role : Management
 Industry : Polymer / Plastic / Rubber / Tyres
 Monthly Salary : MYR 3500
 Work Description :
 Manage both factory production and sales as one man show.
 Educate foreign workers about work effectiveness and the safety features.
 Handling marketing for both raw materials purchase and good sales customers

6. 5. Al-Rajhi Bank July 2008 - June 2009
 Position Title (Level) : Telesales Executive (Senior Executive)
 Specialization : Sales – Corporate
 Role : Sales Support Coordinator
 Industry : Banking / Financial Services
 Monthly Salary : MYR 4500
 Work Description :
 To enlighten customers with promotions available for personal loan. To ensure
customers understand the interest calculation. Aggressive in signing up
customers to take up the personal loan and introduce them to Shariyah
Compliance. Handling outbound and inbound calls on daily basis. To share the
value story and benefits of the product to customers and to ensure monthly
targets are met.
 Resolve high level queries and escalation from unsatisfied customers. Educate
customers on product features & benefits to strengthen customers’
relationships.
 Identify opportunities to cross sell to deepen and broaden customers’
relationships with the objective to generate revenue through
personalized/advisory services.

7. 6. Citibank Berhad May 2006 - June 2008
 Position Title (Level) : Telesales Executive (Junior Executive)
 Specialization : Sales - Telesales/Telemarketing
 Role : Telesales Consultant
 Industry : Banking / Financial Services
 Monthly Salary : MYR 4000
 Work Description :
 Handling inbound and outbound calls for card activation.
 Familiar with PEU, PE2, RI, PAU, CSP, CPP products, Citi card product.
 Saves card from those customers who insist to cancel it by understand and
solve professionally.
 Always achieve monthly targets and deliver good number of sales which
benefits the team and me.
 Ready to share skills with the team and always will there to support the new
members and the weak ones.

8. 7. SPM Plastics Sdn Bhd June 2003 - Apr 2006
 Position Title (Level) : Marketing Manager (Manager)
 Specialization : Marketing/Business Development
 Role : Management
 Industry : Polymer / Plastic / Rubber / Tyres
 Monthly Salary : MYR 3200
 Work Description :
 Managing a team of marketing executives.
 Handle day to day administrative work.
 Conduct training and meeting on daily and weekly basis.
 Prepare and submit weekly activity and sales target report to Director
 Prepare and present monthly sales report and new projections during monthly
group of companies meeting.
 Involved with the closing of major overseas market deals namely India, China
and Indonesia.

9. Educational Background
Diploma of Business Studies/Administration/Management
 Major : Association of Business Executives, U. K
 Institute/University : Kolej PTPTL , Sungai Petani, Malaysia
 Grade : Pass/Non-gradable
 Graduation Year : 2002
Diploma of Engineering (Industrial)
 Major : Diploma in Automotive Engineering
 Institute/University : Tafe College, Seremban, Malaysia
 Grade : Pass/Non-gradable
 Graduation Year : 2000

10. Skills
Proficiency :
Advanced - Highly experienced
Intermediate - Familiar with all the basic functionalities
Beginner - Just started using or learning the skill
Skill Years Proficiency
 Marketing >5 Advanced
 Management >5 Advanced
 Banking And Finance >5 Advanced
Languages
Proficiency :
0=Poor - 10=Excellent
Language Spoken Written
 Bahasa Malaysia 10 10
 English 10 10
 Tamil 10 5
Personal Particulars & Preferences
 Date of Birth : 20 Oct 1979
 Nationality : Malaysian
 Gender : Male
 Possess Own Transport : Yes
 Expected Monthly Salary :

11.  Availability : Any time
Additional Info
 Good communication skills with both colleagues and customer.
 Self motivated person and always ready for great challenges.
 Have vast experience in managing group of people from various levels.
 Good communication skills and love public speaking.
 Able to work independently and under pressure.
 Knowledge of various credit card plans.
 User friendly with all Windows Programs, LTS, and CARDPAC other
banking systems.
 Sales oriented person with good penetration skills.
 I also have vast knowledge in all type of PA & Insurance Plan.
References
Name : Ms. Shannen Chong
Relationship : Former Team Sales Manager
Position : Team Sales Manager
Company : Citibank (M) Bhd
Telephone : +6012 308 0901
Email : yoke.har.shannen.chong@citigroup.com

12. Name : Mr. Neelemohan Kanidah
Relationship : Former MD
Position : Managing Director
Company : Khivas Industry Sdn Bhd
Telephone : +6019 279 1778
Email : -
Thanking you in Advance
punithan_79@yahoo.com +6019 326 3712 +603 8060 9912