Munir Ahmad is a Business Development Manager with over 10 years of experience in business development, marketing, account management, and customer service. He is currently responsible for IT solutions in the Middle East and Africa regions at Samsons Technologies LLC. Previously, he held senior business development and sales & marketing roles at Olive eBusiness Solution in Dubai, UAE. He earned a Bachelor's degree in Commerce with an IT focus from the University of Management and Technology in Pakistan.

1. CURRICULUM VITAE
MUNIR AHMAD
munirahmad112@hotmail.com
Skype ID: munirahmad112
Mob: +971-55-6778598
CAREER OBJECTIVE
To work in such a dynamic and challenging working environment where I can prove my
academic and practical knowledge and show my abilities towards the growth of the
organization and my career.
PERSONAL PROFILE
 Having 10 years of experience in Business Development, Marketing, Account
Management & Customer services.
 Plan and organize account workload whilst still being flexible enough to prioritize tasks.
 Independent self motivated, also able to take responsibilities and work well under
pressure, quick learner and flexible team player.
 Resourceful with an ability to organize and prioritize multiple tasking.
 Provide high level of customer service, excellent communication skills, able to interact
with customers from multi cultural nations.
 Excellent communication, negotiation & interpersonal skills.
WORKING EXPERIENCES
 Business Development Manager
(October-2015 – Present)
Samsons Technologies LLC
Samsons Group is a conglomerate operating 14 companies in 4 countries across;
Information Technology, Retail, Manufacturing, Distribution and Education with employee
strength of over 5,000 from 21 nationalities.
I am responsible for IT Solutions for Samsons Technologies LLC in the Middle East and
Africa region.
JOB DUTIES:
 Prospect for potential new and existing clients and turning them into increased
business.
 Identifying the new markets and products line particularly in ERP solutions, Health
Care solution, Messaging Solutions, Mobile Application and websites new platforms.
 Cold calls to qualify leads as appropriate within set targeted market or geographic area
to ensure a robust pipeline of opportunities.
 Meet potential clients by growing, maintaining, and leveraging network.
 Identify potential clients, and the decision makers within the client organization.
 Research and build relationships with new clients & existing.
 Set up meetings between client decision makers and company’s practice Principals.
 Handling sales and Project management team on daily basis and setting their goals
and having check and balance to ensure team is working closely to achieve goals.
 Working with technical team to develop proposals that speaks to the client’s needs,
concerns, and objectives.
 Participate in pricing the solution/service.
 Handle objections by clarifying, emphasizing agreements and working through
differences to a positive conclusion.

2.  SENIOR BUSINESS DEVELOPMENT EXECUTIVE
(August-2010 – September, 2015)
OLIVE EBUSINESS SOLUTION, DUBAI, UAE
Olive is online Technology solution provider, specialized in all Web applications, SAP ERP,
software development, Mobile Apps, Hosting solutions, e-Commerce, and online marketing
Solutions, IT Consultancy
JOB DUTIES:
 Generating sale leads, making sale calls to new and existing clients.
 Managing the complete sales cycle from prospecting through to closing business deals.
 Creating and maintaining a client's database & giving presentations to clients.
 Preparing the technical and commercial proposals for assigned RFPs and present the
same to clients.
 Creating an opportunity generation plan for company products like Web applications,
SAP ERP, software development, Mobile Apps, Hosting solutions, e-Commerce, and
online marketing Solutions, IT Consultancy in Gulf and Africa market.
 Regularly reviewing the leads pipeline and driving forward on closing opportunities.
 Providing the technical support to our esteemed clients.
 Provide training to the client on the portal usability.
 Conducting joint business planning review meetings with Olive vendors and partners.
 Conducting market research and surveys on regular basis and also monitoring
competitor's market position & analysis of their product.
 Creating Multiple reports on regular basic to present to Management.
 Handling the full account management activities like (Requirement gathering,
understanding the client’s requirement and passing the same to our teams for
execution & making the process quick & smooth for successful delivery on time).
 Handling the complete Operational activities in absence of Marketing Manager and
keeping everything on track.
 SALES & MARKETING EXECUTIVE
(August-2008 – July-2010)
OLIVE EBUSINESS SOLUTION, DUBAI, UAE
JOB DUTIES:
 Generating sale leads, making sale calls to new and existing clients.
 Responding sales inquiries and concerns by phone, electronically and in-person.
 Developing, maintaining a client's database & making presentations of company
products/services to current & potential clients.
 Regularly reviewing the pipeline and driving forward on closing opportunities.
 Submitting LPO's, Invoices & follow up on payment to make sure it is paid on time.
 Doing market analysis & data collection on regular basis from different sources.
 Creating Multiple reports on regular basic for Management.
 CUSTOMER RELATIONSHIP OFFICER
(August-2006 To Jun-2008)
TELENOR PAKISTAN, LAHORE PAKISTAN
Telenor Group is multinational organization and among the largest telecom operators in
the world with 175 million mobile subscribers. Telenor Pakistan has reported a subscriber
base of 35 million users and a market share of approximately 25%, making it Pakistan's
second largest mobile operator.
JOB Duties:
 Handling customers on daily basis.
 Providing up to date information to the customers.
 Handling client queries on priority basis.
 Taking targeted number of calls every day.
 Taking regular training session to get product knowledge.
 Providing feedback in management meetings for the betterment of the system.

3. EDUCATION
 Bachelor of Commerce (B.Com-IT Intensive) CGPA: 3.4,
University of Management and Technology, Lahore Pakistan (2006)
 DIPLOMAS & CERTIFICATES
 SAP Certified Sales Consultant (SAP-2015)
 IELTS British Council (Score Band:6.5) 2014
 Advanced English Language Course (Reading, Writing, Speaking, Listening)
(2004), Institute Of Professional Development (STEP).
 Basic Computer Skills (Microsoft office, HTML, Software Installations, Hardware
assembling) (2002), Institute of Business Laureates Lahore (IBL)
 Customer Services Training (2006), Intel Communication Pvt. Ltd Lahore.
 Sales Techniques Training (2008) Olive eBusiness Solutions
EDUCATIONAL EXPERIENCES
 One week Lahore Scouts Association (23rd july-30th
July, 2000)
 Arrange Welcome Party and Participate (2003).
 Arrange Welcome Party and Participate (2002).
 Participated in the program ISTEKHAM-E-PAKISTAN (27, August,2004)
 Member of University of Management and Technology Lahore Cricket Team (2004-
2006).
 Business Development Skills enhancement course through online session.
IT SKILLS
 Operating System: Windows Win8, Win7, Vista, 98, XP, 2000
 Software Applications: MS Office suite (Excel, Power Point, Word), and Internet
Browsers
 Programming Language: HTML
 Expert User of Drupal, Joomla, Magento & Sitecore, Share point, SAP ERP, Siebel, etc
 SAP Business One certified sales consultant
 SEO, SMO, SEM knowledge
AREAS OF INTEREST
 Sales & Marketing
 Account Management
 Business Development
 Customer Services
PERSONAL STATUS:
PERMANENT ADDRESS
Grosvenor House Commercial Tower Shaikh Zayed Road Dubai, United Arab Emirates.
REFERENCE
References can be furnished on demand.
Name Munir Ahmad
Father’s Name Nasim Ahmad
Nationality Pakistani
D.O. B 03-08-1984
Marital Status Married
UAE Driving License & Car Yes