The document discusses how to harness the power of smart citizens to build smart cities. It describes collecting data from citizens through a mobile crowdsourcing application called CitiAct that allows them to report issues with photos, track issues to resolution, and provide feedback to city councils. This citizen-generated data can then be combined with data from IoT sensors to gain insights into problems like drainage issues, crime areas, and traffic in order to optimize city resources. The document also promotes partnering with companies to implement a smart city solution based on an open IoT platform called RIOT.

1. SMART CITIZENS
HARNESSING THE POWER OF SMART CITIZENS
Dr. Mazlan Abbas
CEO - REDtone IOT Sdn Bhd
Email: mazlan.abbas@redtone.com
UK Trade & Investment
March 14, 2016

2. HOW-TO BUILD YOUR
NEXT SMART CITY SOLUTIONS?
HOW-TO

3. FIVE BIG REASONS WE FOCUS ON CITIES
1. More than half the world lives in cities.
2. By 2050, 70% of the world’s population will live in cities.
3. More than 60% of cities have yet to be built.
4. Cities have been the center of civilization, life, and knowledge for
centuries.
5. Cities are at the forefront of global innovation.

4. WHAT’S YOUR CITY’S INDICATOR?

7. BUILDING 3 TYPES OF CITIES
ROI-driven
Carbon-driven
Vanity-driven

8. Smart City Agenda
For city leaders wanting to pursue a smart city agenda, citizen
inclusion is critical

9. BUILDING TRUST
Citizens encounter good customer service across government
channels
We are very
Citizen-Focused
Housing
Authority

10. CITIZEN
ENGAGEMENT
BUILDING SMART CITIES VIA

11. VISION OF THE CITY OF THE FUTURE
Open source and
open data
Make
visible the
invisible
Sensing the city Provide tools for
the citizens to
interpret and
change the
workings of the
city
Technology may help mitigate the “black hole” problem.

12. CROWDSENSING
GETTING INSIGHTS FROM
CITIZENS AS THE “SENSORS”

13. BE THE EYES OF THE CITY
REPORT TO THE CITY COUNCILS

14. LET ALL CITIZENS BE THE CITY’S “EYES”

15. SAVES TIME TO REPORT
A PICTURE IS WORTH A 1000 WORDS

16. REPORT AN ISSUE
BUT NOT FEEL LIKE A COMPLAINT

17. CITIACT
APP FOR ACTION, NOT TALKING

18. MOBILE
APPLICATION

19. Ad Hoc
Chaotic
Unmanaged
SMS
Whatsapp
Facebook
Twitter
Radio
TV

21. MOBILE
APPLICATION

22. CitiAct
Case
Management
System (CMS)

23. Citiact
Dashboard

24. SENSE YOUR ROADS

25. BETTER PLANNING • BETTER RESOURCE

26. DRAINAGE ISSUES – CAUSE OF FLASH FLOOD?

27. CORRELATE SEVERAL DATASETS
Examples
• Relationship between Dengue Cases with drainage issues, mosquito larvae, weather
• Relationship between Leptospirosis (Penyakit Kencing Tikus) with unattended garbage, weather,
etc

28. ALLOW RESIDENT ASSOCIATIONS TO CREATE PDF
REPORTS

29. CRIME AREAS FLASH FLOODS
NOISE LEVEL ROAD QUALITY
PROFILING OUR CITIES
GAINING INSIGHTS • OPTIMISING RESOURCES

30. IoT in
Smart City
Environmental
Monitoring
Multiple Sensors Outdoor Parking
Management
Parking sensors
River Monitoring
Water Quality and
Flood Warning
Traffic Intensity
Monitoring
Devices located at main
entrance of city
Guidance to free parking
lots
Panels located at
intersections
Smart Citizen
Crowdsensing
Smart Waste Management
Sensors in waste bins and
garbage trucks • Temperature
• CO
• Noise
• Car Presence • Ferromagnetic
sensors
• Water level
• Weather
• Flow sensor
• pH sensor
• Measure main traffic parameters
• Traffic volumes
• Road occupancy
• Vehicle speed
• Queue Length
• Taking information retrieved by the deployed
parking sensors in order to guide drivers
towards the available free parking lots
• GPS
• Infra-red sensors
• User generated feedback
with smartphones that help
to make cities better

31. MOBILE
APPLICATION
Open Data
Smartphone Users
Social Media
Users
PORTAL
CITISENSE.COM
CASE
MANAGEMENT
SYSTEM
DASHBOARD
CITISENSE.COM – YOUR SMART CITY HUB

32. BEYOND CITIZEN ENGAGEMENT
BUILDING SMART CITIES

33. Smart Parking Smart Waste
Management
Smart Street Light Smart
Transportation
Open Data Parking Garbage
Collection Lighting
Public
Transport Smartphone
Users
Smart City
Hub
Social Media
IOT
Applications
Sensor
Data
Users
CitiAct

34. INVITATION TO SMART CITY BDA PLAYERS

35. R IOT
B U S I N E S S
R IOT
R & D
R IOT
R E A D Y
R IOT
I N T E G R ATO R
TYPES OF PARTNER
RIOT Business Partner (RBP)
Companies selling IoT solutions based on
RIOT platform, distributing licenses and
value added services on their local
markets.
RIOT Certified Integrator (RCI)
System Integrators approved by RIOT to
implement and support the RIOT solution
on their customers through certified
engineers.
RIOT Ready Program (RRP)
Hardware and Software manufacturers
that want to integrate their product with
RIOT Platform.
RIOT R&D Partner (RRDP)
Universities or Research Institutions that want
to integrate their R&D projects with RIOT
platform.

36. THE GROWTH IN SMART CITIZENS

37. THANK YOU
@REDtoneIOTREDtoneIOT
• EMAIL: mazlan.abbas@redtone.com
• TWITTER: @mazlan_abbas
• FACEBOOK: www.facebook.com/drmazlanabbas
• LINKEDIN: my.linkedin.com/in/mazlan/
• SLIDESHARE: www.slideshare.net/mazlan1
• ABOUT ME: about.me/mazlan.abbas