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REVOLUTIONIZINGFMSERVICES
THROUGHIOT:ISYOURFACILITYREADY?
Dr. Mazlan Abbas
CEO - REDTONE IOT Sdn Bhd
Email: mazlan.abbas@redtone.com
Building Maintenance Conference 2016
Sept. 22, 2016
REVOLUTIONIZINGFMSERVICES
THROUGHIOT:ISYOURFACILITYREADY?
Dr. Mazlan Abbas
CEO - FAVORIOT Sdn Bhd
Email: mazlan@favoriot.com
WHATDOTHEYHAVEINCOMMON?
I need to
maintain the
quality of my
goods.
Who is the
intruder?
Can I reduce
my electricity
bill?
Am I healthy?
When is my
next bus?
Where can I
park?
Monitoring of Assets – Typical Everyday
Questions
What IF we can connect ALL these assets and get the answers to ALL these questions?
THENEEDTOCONNECTASSETS
TECHNOLOGIESTHATENABLEIOT
Cheap sensors
(50% cheaper)
Cheap bandwidth
(40x cheaper)
Cheap
processing &
smarter
(60x cheaper)
Ubiquitous wireless
coverage
(free wifi)
Big data
(unstructured
data)
IPv6
Smartphones
(personal gateway)
For the Past 10 Years
[Source: http://postscapes.com/what-exactly-is-the-internet-of-things-infographic ]
[Source: http://postscapes.com/what-exactly-is-the-internet-of-things-infographic ]
[Source: http://postscapes.com/what-exactly-is-the-internet-of-things-infographic ]
DELIVERINGREALBUSINESSOUTCOMES
1. Managing: How can IOT help me manage my assets more
effectively, become more operationally efficient, reduce my costs,
and/or increase my throughput?
2. Monetizing: How can IOT help me generate additional revenues
from the assets that are already in my business, or help me uncover
new product opportunities?
3. Extending: How can IOT help me transform my business into a
services business – one where I can develop meaningful product-
oriented and customer-oriented relationships, increase my
customers’ loyalty, and generate additional service-related
revenues?
UNDERSTANDING PHASES
OF IOT MATURITY
Monitoring
Autonomous
Optimization
Control
UNDERSTANDINGIOTMATURITY
MONITORING
Vehicle Tracking
CONTROL
Security Lock
Immobilizer
OPTIMISE
Best Route
Safe Fuel
Optimize Engine
AUTONOMOUS
Self-Driving
Safe-Driving
ENVIRONMENTS
Manufacturing
35% of manufacturers already use
smart sensors. 10% plan to implement
them within a year, and 8% plan to
implement them within 3 years,
according to PwC
Transportation
Connected cars are a top IoT device.
We estimate there will be over 220M
connected cars on the road by 2020.
Oil,gas,andmining
In five years, it is predicted that 5.4
million IoT devices will be used on oil
extraction sites. BI Intelligence said that
these devices will primarily be internet-
connected sensors used to provide
environmental metrics about
extraction sites.
Insurance
A survey has found that 74% of
insurance executives believe the IoT
will disrupt insurance within the next
five years. 74% also plan to invest in
developing and implementing IoT
strategies by 2016, according to an
SMA Research survey.
[Source: http://www.cbronline.com/news/internet-of-things/m2m/smart-connected-always-on-10-huge-iot-impacts-on-10-huge-sectors-4709736v]
ENVIRONMENTS
Defense
We estimate spending on drones will
reach $8.7B in 2020. In addition, 126K
military robots will be shipped in 2020,
according to Frost & Sullivan.
Agriculture
We estimate 75M IoT devices will be
shipped for agricultural uses in 2020, at
a 20% CAGR. These devices are
primary sensors placed in soil to track
acidity levels, temperature, and
variables that help farmers increase
crop yields.
ConnectedHome
smart meters are already a reality, and
from the 313 million installed in homes
worldwide in 2013, Navigate Research
predicts that number to jump to 1.1
billion by 2022
FoodServices
With the world population on the rise,
IoT will help to keep food production
levels at good pace. BI Intelligence
estimates 75 million IoT device
installations for agricultural uses by
2020, at a 20% CAGR.
[Source: http://www.cbronline.com/news/internet-of-things/m2m/smart-connected-always-on-10-huge-iot-impacts-on-10-huge-sectors-4709736v]
ENVIRONMENTS
Infrastructure
We estimate municipalities worldwide
will increase their spending on IoT
systems at a 30% CAGR, from $36B in
2014 to $133B in 2019. This investment
will generate $421B in economic value
for cities worldwide in 2019.
Retail
Beacons, paired with mobile apps, are
being used in stores to monitor
customer behavior and push
advertisements to customers. In the US,
we estimate $44.4B will be generated
from beacon triggered messages.
Utilities
Energy companies throughout the
world are trying to meet the rising
demand in energy. To do this, they will
be installing nearly 1 B smart meters by
2020.
Hospitality
31% of hotels use next-generation door
locks, 33% have room control devices,
16% have connected TVs, and 15% use
beacons throughout the hotel,
according to Hospitality Technology’s
2015 Lodging Technology survey.
[Source: http://www.cbronline.com/news/internet-of-things/m2m/smart-connected-always-on-10-huge-iot-impacts-on-10-huge-sectors-4709736v]
ENVIRONMENTS
Logistics
Tracking sensors placed on parcels and
shipping containers will help reduce
costs associated to lost or damaged
goods. In addition, robots such as
Amazon Kiva robot, help reduce labor
costs in warehouses.
Banks
There are nearly 3M ATMs installed
globally in 2015, according the World
Bank. Some teller-assist ATMs provide
live-stream video of a teller for added
customer support.
Healthcare
We estimate 646M IoT devices will be
used for healthcare by 2020.
Connected healthcare devices can
collect data, automate processes, and
more. But these devices can also be
hacked, thereby posing a threat to the
patients who rely on them.
SmartBuildings
43% of building managers in the US
believe the IoT will affect how they run
their building within the next 2 to 3
years, according to a survey from
Daintree Networks.
[Source: http://www.cbronline.com/news/internet-of-things/m2m/smart-connected-always-on-10-huge-iot-impacts-on-10-huge-sectors-4709736v]
IOTAPPLICATIONS-SIGNSOFFAILURE
Power Plants
Networks
Social Infrastructures Manufacturing Plants
Quality in trains and
aircrafts etc
IOTAPPLICATIONS-FORECASTING
Churn Management
Product Demand Power Demand
Deterioration
Fair Price Quality
TAKINGTHEFIRSTSTEPINIOTJOURNEY
Where do we start?
CHALLENGESTHATWEAREFACING
1. Improving reliability and efficiency
2. Ensuring operational continuity
3. Managing the increasing complexity
of buildings
4. Merging legacy building and systems
5. Maintaining aging infrastructure
6. Improving reporting and compliance
7. Challenge of “doing more with less.”
WHATWEWANTTOACHIEVE
1. More effective asset management
2. Operational efficiencies from better
building usage
3. Environmental efficiencies including less
consumption of energy
4. Procurement efficiencies ultimately
leading to greater return on investment.
5. Compliance adherence – fully auditable
evidence-based data sets
6. Demonstrate innovation and thought
leadership to clients
Featureenablement
Creating a product with a new,
connected feature that is appealing to
customers.
Serviceenablement
Delivering on a service-level
agreement (SLA) such as uptime or
deploying a service call before the
customer knows there is an issue.
Salesenablement
Understanding customers and how
they’re using the product, which
allows for upsell/cross sell
opportunities and automated sales of
add-on products.
IDENTIFYBUSINESSCASE
YOURIOTJOURNEYSTARTSHERE
DATAOWNERSHIPS
Personal /
Household
Private
Public Commercial Sensor
Data Provider
Home Health Transport Office
Waste
IOTMAKESENSEWHENYOUBLENDTHEDATA
Creating New Compound Applications
Wisdom
Knowledge
Information
Data
More
Important
Less
Important
B
e
n
e
f
i
t
t
o
H
u
m
a
n
i
t
y
Evaluated understanding
Appreciation of
Answers to questions.
Symbols
Understanding
Answers to
questions
WHO
WHY
HOW
WHAT
WHERE WHEN
VALUEISCREATEDBYMAKINGSENSEOFDATA
Wisdom
Knowledge
Information
Data
More
Important
Less
Important
B
e
n
e
f
i
t
t
o
H
u
m
a
n
i
t
y Understanding
VALUEPYRAMIDFORSMARTROOM
N/A
Empty (0), Full (1)
Who is currently using
the room?
What is the utilization?
Where is the empty
room?
When is the idle time?
How to optimize the room?
How to ensure security?
Why the room is not fully
utilize?
DELIVERINGTHEWHOLEIOTPUZZLE
Internet
Biometric
Ultrasonic
Temp
Humidity
Pressure
Motion
Position
Light
Image
Motor
Switch
Lighting
Valve
Sensors
Actuators
IOT
Middleware
Analytics
Applications
WiFi
2G/3G/4G
LoRa
SigFox
EXAMPLEUSECASE–IOTINOFFICESORMEETINGROOMS
EXAMPLE-HOTDESKMONITORING
http://www.occupeye.com
WASHROOM-USAGE&CLEANINGATTENDANCEMONITORING
OTHEREXAMPLES
• Washroom: Consumables Tracking
– (Hand towels, Soap Dispensers, Air Fresheners, Hand Sanitiser etc). Proximity
sensors on dispensers can monitor consumable levels, and replenish based on
real-time data. This can optimise (and often reduce) the number of checks and
refills carried out by the maintenance team.
• Waste Bin Levels
– Proximity detection sensors can be used to monitor and create a work
schedules when bins need emptying. This provides cleaning efficiency
improvements, as well as better client satisfaction.
• Asset Maintenance
– Condition based maintenance for building assets such as air handler / fan units.
Regular maintenance service checks are manually intensive and costly – often
in hard to access areas that are not convenient to inspect, or hook up to
traditional BMS systems. There is an increased risk to lone workers with ladders
often required for access. Using simple retro-fit vibration/pressure differential
sensors, it is possible to monitor the efficiency of an asset, predict time-to-failure,
and service/replace parts only when necessary.
CONCLUSION
IoT eBooks
1) IoT Notes – Great to use for your IoT
lectures!
2) Your IoT Journey – Compilation of best Blog
articles on IoT
THANK YOU
@REDtoneIOT
REDtoneIOT
• EMAIL: mazlan.abbas@redtone.com
• TWITTER: @mazlan_abbas
• FACEBOOK: www.facebook.com/drmazlanabbas
• LINKEDIN: my.linkedin.com/in/mazlan/
• SLIDESHARE: www.slideshare.net/mazlan1
• ABOUT ME: about.me/mazlan.abbas

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