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© 2016 TM Forum | 1
The Road to Smart Cities &
Connected Citizens – Are We
There yet?
Dr. Mazlan Abbas
CEO, REDtone IOT
© 2016 TM Forum | 2
Agenda
§ We’ve heard a lot about the promise of Smart Cities, but where are we now
and what is holding us back?
§ Highlighting the need for truly customer-centric Smart City services
§ A look at REDtone’s strategy and journey so far
© 2016 TM Forum | 3
Smart City Hurdles
© 2016 TM Forum | 4
Technologies that Enable IoT
Cheap sensors
(50% cheaper)
Cheap bandwidth
(40x cheaper)
Cheap
processing &
smarter
(60x cheaper)
Ubiquitous wireless
coverage
(free wifi)
Big data
(unstructure
d data)
IPv6
Smartphones
(personal
gateway)
For the Past 10 Years
People (Non-Tech)
(More sophisticated)
© 2016 TM Forum | 5
Making Sense Of Data … But What
Data?
Building Smart Cities & Smart Communities
© 2016 TM Forum | 6
ROI-driven
Building 3 Types Of Cities
Carbon-driven
Vanity-driven
© 2016 TM Forum | 7
Data Ownerships
Personal / Household
Private
Public
Commercial Sensor Data Provider
© 2016 TM Forum | 8
Wisdom
Knowledge
Information
Data
More
Important
Less
Important
B
e
n
e
f
i
t
t
o
H
u
m
a
n
i
t
y
Evaluated understanding
Appreciation of
Answers to questions.
Symbols
Understanding
Answers to
questions
WHO
WHY
HOW
WHAT
WHERE WHEN
Value is Created by Making Sense of Data
© 2016 TM Forum | 9
Wisdom
Knowledge
Information
Data
More
Important
Less
Important
B
e
n
e
f
i
t
t
o
H
u
m
a
n
i
t
y
Understanding
Value Pyramid for Smart Parking
N/A
Empty (0), Full (1)
Who park at this lot?
What kind of vehicle?
Where is the empty
parking lot?
When is the peak
period?
Why my parking lot is
underutilized?
How to implement a tiered
charging?
How to find “overstayed”
vehicles?
© 2016 TM Forum | 10
Delivering The Whole IoT Puzzle
Internet
Biometric
Ultrasonic
Temp
Humidity
Pressure
Motion
Position
Light
Image
Motor
Switch
Lighting
Valve
Sensors
Actuators
IOT
Middleware
Analytics
Applications
WiFi
2G/3G/4G
LoRa
SigFox
© 2016 TM Forum | 11
Home Health Transport Office
Waste
IoT Make Sense When You Blend The Data
Creating New Compound Applications
© 2016 TM Forum | 12
Build Citizen-Centric Smart City
How-To
© 2016 TM Forum | 13
Citizen-focused • Building Trust
Citizen-Centric Data-Driven
Decision
Smart Tools Responsive
Cost Effective
Accountable
Transparent
Collaborative
© 2016 TM Forum | 14
Vision Of The City Of The Future
Open source and
open data
Make
visible the
invisible
Sensing the city Provide tools for
the citizens to
interpret and
change the
workings of the
city
Technology may help mitigate the “black hole” problem.
© 2016 TM Forum | 15
We Build Cities Based on Citizen-Centric Approach
CROWDSENSING
Get citizens input via their
smartphones
LIVEABLE
CITIES
Citizens have a
better quality of
life
BUILDNEXT
SMARTCITY
SOLUTION
LeverageinnovativeIOT
solutionstosolvethe
painpointsofcities
inhabitants
RANK&
DECIDE
Authorities decide
and justify their
next plan of action
CITY
INDICATOR
Citizens will see
how their cities
perform
REDtone IOT APPROACH
BUILDING THE NEXT SMART CITY SOLUTIONS
IDENTIIFY&
SOLVE
Identify locations of
issues and City
Authorities respond
accordingly
© 2016 TM Forum | 16
Citizen
Engagement
Crowdsensing Via
© 2016 TM Forum | 17
Ad Hoc
Chaotic
VIRAL
SMS
Whatsapp
Facebook
Twitter
Radio TV
Limited capacity to hear and respond
Traditional channels (web
portals, emails, phone
calls etc)and method
unable to handle
effectively
CITIZENS
CITY AUTHORITIES
“Black hole” issue
© 2016 TM Forum | 18
CITIACT
APP FOR ACTION,
NOT TALKING
© 2016 TM Forum | 19
CRIME AREAS FLASH FLOODS
NOISE LEVEL ROAD QUALITY
Determine your city’s character
GAINING INSIGHTS • OPTIMISING RESOURCES
© 2016 TM Forum | 20
© 2016 TM Forum | 21
5 10 71 5
LANGUAGES
SUPPORTED (MALAY,
ENGLISH, HINDI,
INDONESIAN &
PORTUGUESE)
BUSINESS
PARTNER
S
MAJOR
CITIES/TOWN
S IN
MALAYSIA
OTHER COUNTRIES
IN AUSTRALIA (9),
INDIA (12), INDONESIA
(7) & PORTUGAL (8),
VIETNAM (5)
© 2016 TM Forum | 22
Build Your Next Smart City Solutions?
How-to
© 2016 TM Forum | 23
Top CITIACT Pain Points
© 2016 TM Forum | 24
Smart Vandalism Management System
Local Councils
Illegal Posters
Will be useless
Illegal Posters with
Telephone Numbers
Phone Numbers
Blocked
Regulators
© 2016 TM Forum | 25
Smart Waste Management
Timely Schedule
Alert
“I’M FULL”
Unattended
Garbage
Right Routes
© 2016 TM Forum | 26
Smart Parking
Smart Parking
With Sensors
Location of
Parking
Availability
Parking
Utilization
Tiered Pricing
Parking
© 2016 TM Forum | 27
Tweeting Potholes
© 2016 TM Forum | 28
Roadsense Your Potholes
© 2016 TM Forum | 29
Avoiding Citizen Engagement Pitfalls
10 Tips
© 2016 TM Forum | 30
The 10 Tips
How to Avoid the Citizen Engagement Pitfalls
1. Buy-in from both segments
2. Publicity
3. Finding the right concerned citizens
4. Gamification – if necessary
5. Pressure groups
6. Social Media channels
7. In-house vs Outsource
8. Product roadmap
9. Smart City vision
10. It’s not and IT job BUT an IOT job!
Smart Parking
Smart Waste
Management
Smart Street
Light
Smart
Transportatio
n
Open
Data
Parking Garbage
Collectio
n
Lighting
Public
Transport Smartphone
Users
SMAR
T
CITY
HUB
Social
Media
IOT
APPLICATIO
NS
SENSO
R
DATA
CitiAct
© 2016 TM Forum | 31
A city isn't smart because it uses technology. A
city is smart because it uses technology to
make its citizens' lives better.
© 2016 TM Forum | 32
© 2016 TM Forum | 33
IoT eBooks
1) IoT Notes – Great to use for your IoT
lectures!
2) Your IoT Journey – Compilation of best
Blog articles on IoT
© 2016 TM Forum | 34
THANK YOU
@REDtoneIOT
REDtoneIOT
• EMAIL: mazlan.abbas@redtone.com
• TWITTER: @mazlan_abbas
• FACEBOOK: www.facebook.com/drmazlanabbas
• LINKEDIN: my.linkedin.com/in/mazlan/
• SLIDESHARE: www.slideshare.net/mazlan1
• ABOUT ME: about.me/mazlan.abbas
• BLOG: iotworld.co

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The Road to Smart Cities and Connected citizens – Are we there yet - Barriers and Tolls

  • 1. © 2016 TM Forum | 1 The Road to Smart Cities & Connected Citizens – Are We There yet? Dr. Mazlan Abbas CEO, REDtone IOT
  • 2. © 2016 TM Forum | 2 Agenda § We’ve heard a lot about the promise of Smart Cities, but where are we now and what is holding us back? § Highlighting the need for truly customer-centric Smart City services § A look at REDtone’s strategy and journey so far
  • 3. © 2016 TM Forum | 3 Smart City Hurdles
  • 4. © 2016 TM Forum | 4 Technologies that Enable IoT Cheap sensors (50% cheaper) Cheap bandwidth (40x cheaper) Cheap processing & smarter (60x cheaper) Ubiquitous wireless coverage (free wifi) Big data (unstructure d data) IPv6 Smartphones (personal gateway) For the Past 10 Years People (Non-Tech) (More sophisticated)
  • 5. © 2016 TM Forum | 5 Making Sense Of Data … But What Data? Building Smart Cities & Smart Communities
  • 6. © 2016 TM Forum | 6 ROI-driven Building 3 Types Of Cities Carbon-driven Vanity-driven
  • 7. © 2016 TM Forum | 7 Data Ownerships Personal / Household Private Public Commercial Sensor Data Provider
  • 8. © 2016 TM Forum | 8 Wisdom Knowledge Information Data More Important Less Important B e n e f i t t o H u m a n i t y Evaluated understanding Appreciation of Answers to questions. Symbols Understanding Answers to questions WHO WHY HOW WHAT WHERE WHEN Value is Created by Making Sense of Data
  • 9. © 2016 TM Forum | 9 Wisdom Knowledge Information Data More Important Less Important B e n e f i t t o H u m a n i t y Understanding Value Pyramid for Smart Parking N/A Empty (0), Full (1) Who park at this lot? What kind of vehicle? Where is the empty parking lot? When is the peak period? Why my parking lot is underutilized? How to implement a tiered charging? How to find “overstayed” vehicles?
  • 10. © 2016 TM Forum | 10 Delivering The Whole IoT Puzzle Internet Biometric Ultrasonic Temp Humidity Pressure Motion Position Light Image Motor Switch Lighting Valve Sensors Actuators IOT Middleware Analytics Applications WiFi 2G/3G/4G LoRa SigFox
  • 11. © 2016 TM Forum | 11 Home Health Transport Office Waste IoT Make Sense When You Blend The Data Creating New Compound Applications
  • 12. © 2016 TM Forum | 12 Build Citizen-Centric Smart City How-To
  • 13. © 2016 TM Forum | 13 Citizen-focused • Building Trust Citizen-Centric Data-Driven Decision Smart Tools Responsive Cost Effective Accountable Transparent Collaborative
  • 14. © 2016 TM Forum | 14 Vision Of The City Of The Future Open source and open data Make visible the invisible Sensing the city Provide tools for the citizens to interpret and change the workings of the city Technology may help mitigate the “black hole” problem.
  • 15. © 2016 TM Forum | 15 We Build Cities Based on Citizen-Centric Approach CROWDSENSING Get citizens input via their smartphones LIVEABLE CITIES Citizens have a better quality of life BUILDNEXT SMARTCITY SOLUTION LeverageinnovativeIOT solutionstosolvethe painpointsofcities inhabitants RANK& DECIDE Authorities decide and justify their next plan of action CITY INDICATOR Citizens will see how their cities perform REDtone IOT APPROACH BUILDING THE NEXT SMART CITY SOLUTIONS IDENTIIFY& SOLVE Identify locations of issues and City Authorities respond accordingly
  • 16. © 2016 TM Forum | 16 Citizen Engagement Crowdsensing Via
  • 17. © 2016 TM Forum | 17 Ad Hoc Chaotic VIRAL SMS Whatsapp Facebook Twitter Radio TV Limited capacity to hear and respond Traditional channels (web portals, emails, phone calls etc)and method unable to handle effectively CITIZENS CITY AUTHORITIES “Black hole” issue
  • 18. © 2016 TM Forum | 18 CITIACT APP FOR ACTION, NOT TALKING
  • 19. © 2016 TM Forum | 19 CRIME AREAS FLASH FLOODS NOISE LEVEL ROAD QUALITY Determine your city’s character GAINING INSIGHTS • OPTIMISING RESOURCES
  • 20. © 2016 TM Forum | 20
  • 21. © 2016 TM Forum | 21 5 10 71 5 LANGUAGES SUPPORTED (MALAY, ENGLISH, HINDI, INDONESIAN & PORTUGUESE) BUSINESS PARTNER S MAJOR CITIES/TOWN S IN MALAYSIA OTHER COUNTRIES IN AUSTRALIA (9), INDIA (12), INDONESIA (7) & PORTUGAL (8), VIETNAM (5)
  • 22. © 2016 TM Forum | 22 Build Your Next Smart City Solutions? How-to
  • 23. © 2016 TM Forum | 23 Top CITIACT Pain Points
  • 24. © 2016 TM Forum | 24 Smart Vandalism Management System Local Councils Illegal Posters Will be useless Illegal Posters with Telephone Numbers Phone Numbers Blocked Regulators
  • 25. © 2016 TM Forum | 25 Smart Waste Management Timely Schedule Alert “I’M FULL” Unattended Garbage Right Routes
  • 26. © 2016 TM Forum | 26 Smart Parking Smart Parking With Sensors Location of Parking Availability Parking Utilization Tiered Pricing Parking
  • 27. © 2016 TM Forum | 27 Tweeting Potholes
  • 28. © 2016 TM Forum | 28 Roadsense Your Potholes
  • 29. © 2016 TM Forum | 29 Avoiding Citizen Engagement Pitfalls 10 Tips
  • 30. © 2016 TM Forum | 30 The 10 Tips How to Avoid the Citizen Engagement Pitfalls 1. Buy-in from both segments 2. Publicity 3. Finding the right concerned citizens 4. Gamification – if necessary 5. Pressure groups 6. Social Media channels 7. In-house vs Outsource 8. Product roadmap 9. Smart City vision 10. It’s not and IT job BUT an IOT job! Smart Parking Smart Waste Management Smart Street Light Smart Transportatio n Open Data Parking Garbage Collectio n Lighting Public Transport Smartphone Users SMAR T CITY HUB Social Media IOT APPLICATIO NS SENSO R DATA CitiAct
  • 31. © 2016 TM Forum | 31 A city isn't smart because it uses technology. A city is smart because it uses technology to make its citizens' lives better.
  • 32. © 2016 TM Forum | 32
  • 33. © 2016 TM Forum | 33 IoT eBooks 1) IoT Notes – Great to use for your IoT lectures! 2) Your IoT Journey – Compilation of best Blog articles on IoT
  • 34. © 2016 TM Forum | 34 THANK YOU @REDtoneIOT REDtoneIOT • EMAIL: mazlan.abbas@redtone.com • TWITTER: @mazlan_abbas • FACEBOOK: www.facebook.com/drmazlanabbas • LINKEDIN: my.linkedin.com/in/mazlan/ • SLIDESHARE: www.slideshare.net/mazlan1 • ABOUT ME: about.me/mazlan.abbas • BLOG: iotworld.co