The document discusses the Six Sigma DMAIC strategy which involves 5 phases - Define, Measure, Analyze, Improve, and Control. Each phase is designed to systematically design and execute Six Sigma projects and incorporate their results into day-to-day business operations. Six Sigma can be applied at the business, operations, and process levels to improve profitability, reduce costs, and increase customer satisfaction.

1. Six Sigma - DMAIC
Strategy

2. FICCI CE
Six Sigma - DMAIC Strategy
Define Measure Analyze Improve Control
DMAIC is a data driven quality strategy for
improving processes and an integral part of
a six Sigma quality initiative.DMAIC Is the
Acronym for 5 phases of Six Sigma as given
below:-
Define, Measure, Analyze, Improve, Control

3. FICCI CE
Define
This phase defines the project . It identifies critical customer
requirements and links them to business needs. It also defines
a project charter and the business processes to be undertaken
for Six Sigma.

4. FICCI CE
Measure
This phase involves selecting product characteristic, mapping
respective process, making necessary measurements and recording
the results of the process. This is essentially a data collection
phase.

5. FICCI CE
Analyze
In this phase an action plan is created to close the “gap” between
how things currently work and how the organization would like them
to work in order to meet the goals for a particular product or service.

6. FICCI CE
Improve
This phase involves improving processes/product performance
characteristics for achieving desired results and goals. This phase
involves application of scientific tools and techniques for making
tangible improvements in profitability and customer satisfaction.

7. FICCI CE
Control
This phase requires the process conditions to be
properly documented and monitored through
various control methods so that the results are
sustained in the long run and do not deviate or
slip-back.

8. FICCI CE
The breakthrough strategy
Define Measure Analyze Improve Control
Each phase is designed to ensure that :-
• Companies apply the breakthrough strategy in a systematic
way.
• Six Sigma projects are systematically designed and executed
and
• The results of these projects are incorporated into running the
day-today business.

9. FICCI CE
Strategy at various levels
Define Measure Analyze Improve Control
Almost every organization can be divided into 3 basic levels :-
1. Business level
2. Operations level
3. Process level.
It is extremely important that Six Sigma is understood and
integrated at every level.

10. FICCI CE
Strategies at various levels
Define Measure Analyze Improve Control
• Executives at the business level can use Six Sigma for improving
market share, increasing profitability and organizations long term
viability.
• Managers at operations level can use Six Sigma to improve yield
and reduce the labor and material cost.
• At the process level engineers can use Six Sigma to reduce
defects and variation and improve process capability leading to
better customer satisfaction.

11. FICCI CE