SlideShare a Scribd company logo
Six Sigma for Managers
Contents : ,[object Object],[object Object],[object Object],[object Object],[object Object]
Why Six Sigma?
What is Sigma ? Sigma  A term used in statistics to represent standard deviation, an indicator of the degree of variation in a set of a process
What is Six Sigma? Six Sigma A statistical concept that measures a process in terms of defects – at the six sigma level, there 3.4 defects per  million opportunities A philosophy and a goal : as perfect as practically possible A methodology and a symbol of quality
Sigma Level 3.4 6 233 5 6,210 4 66,807 3 308,537 2 Defects per Million Opportunities Sigma Level  (Process Capability)
Sigma Level Six Sigma =  99,9997%
Sigma Level ,[object Object],[object Object],[object Object],[object Object],Why not Four Sigma or 99.379% ?
Why Six Sigma? Money Customer  Satisfaction Growth Quality Competitive Advantage Employee Pride
[object Object],[object Object],[object Object],Why Six Sigma?
Why Six Sigma? Six Sigma is about practices that help you eliminate defects and always deliver products and services that meet customer specifications
Cost of Poor Quality What is cost of scrap? What is cost of rework? What is cost of excessive cycle times and delays?
Cost of Poor Quality What is cost of business lost because customers are dissatisfied with your products or services? What is cost of opportunities lost because you didn’t have time or the resources to take advantage of them?
Critical-to-Quality (CTQ) Elements of a process that significantly affect the output of that process. Identifying these elements is figuring out how to make improvements that can dramatically reduce costs and enhance quality.
Six Sigma Phases
D efine M easure A nalyze I mprove C ontrol Six Sigma Phases D M A I C
Define Measure Analyze Six Sigma Phases Define the project goals and customer (internal and external) deliverables Measure the process to determine current performance Analyze and determine the root cause(s) of the defects
Improve Control Six Sigma Phases Control future process performance Improve the process by eliminating defects
Six Sigma Phases Define ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Six Sigma Phases Measure ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Six Sigma Phases Analyze ,[object Object],[object Object],[object Object],[object Object],[object Object]
Six Sigma Phases Improve ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Six Sigma Phases Control ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Define Measure Analyze Improve Control ,[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],Define Measure Analyze Improve Control ,[object Object],[object Object]
Define Measure Analyze Improve Control ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Define Measure Analyze Improve Control ,[object Object],[object Object]
Define Measure Analyze Improve Control ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Define Measure Analyze Improve Control ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Define Measure Analyze Improve Control ,[object Object],[object Object]
Define Measure Analyze Improve Control ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Define Measure Analyze Improve Control ,[object Object],[object Object],[object Object],[object Object]
Define Measure Analyze Improve Control ,[object Object],[object Object]
Define Measure Analyze Improve Control ,[object Object],[object Object],[object Object]
Define Measure Analyze Improve Control ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Define Measure Analyze Improve Control ,[object Object],[object Object],[object Object],[object Object]
Define Measure Analyze Improve Control ,[object Object],[object Object]
Define Measure Analyze Improve Control ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Define Measure Analyze Improve Control ,[object Object],[object Object],[object Object],[object Object],[object Object]
Tools and Roles for  Six Sigma
[object Object],[object Object],Tools for Six Sigma  Process Mapping
[object Object],Tools for Six Sigma  Design of Experiments or DOE
[object Object],[object Object],[object Object],Tools for Six Sigma  XY Matrix
[object Object],[object Object],Tools for Six Sigma  Measurement System Analysis
[object Object],Tools for Six Sigma  Process Capability Tool
[object Object],[object Object],Tools for Six Sigma  Hypothesis Testing
[object Object],Tools for Six Sigma  Failure Mode Effect Analysis
[object Object],[object Object],Tools for Six Sigma  Control  Plan
Champions Are responsible for the Six Sigma implementation across the organization in an integrated manner. Champions also act as mentor to Black Belts. Includes CEO and other key top management team members. They are responsible for setting up a vision for Six Sigma implementation.  Key Roles for Six Sigma  Executive Leadership
Black Belts Operate under Master Black Belts to apply Six Sigma methodology to specific projects. They primarily focus on Six Sigma project execution. Identified by champions, act as in-house expert coach for the organization on Six Sigma. They devote 100% of their time to Six Sigma. Key Roles for Six Sigma  Master Black Belts
Are the employees who take up Six Sigma implementation along with their other job responsibilities. They operate under the guidance of Black Belts and support them in achieving the overall results.  Key Roles for Six Sigma  Green Belts
Six Sigma Do’s ,[object Object],[object Object],[object Object],[object Object]
Six Sigma Do’s ,[object Object],[object Object],[object Object],[object Object]
Recommended Further Readings: ,[object Object],[object Object]
Thank You!

More Related Content

What's hot

El Llc Six Sigma June 2011
El Llc Six Sigma June 2011El Llc Six Sigma June 2011
El Llc Six Sigma June 2011
ExerciseLeanLLC
 
Dmaic
DmaicDmaic
Dmaic
scottri
 
Six Sigma For Managers
Six Sigma For Managers   Six Sigma For Managers
Six Sigma For Managers
Yodhia Antariksa
 
Measure phase lean six sigma tollgate template
Measure phase   lean six sigma tollgate templateMeasure phase   lean six sigma tollgate template
Measure phase lean six sigma tollgate template
Steven Bonacorsi
 
Six Sigma Tools Project Templates
Six Sigma Tools Project TemplatesSix Sigma Tools Project Templates
Six Sigma Tools Project Templates
acribe
 
Profolio
ProfolioProfolio
Profolio
VanWert
 
Six sigma green belt project roadmap in 10 deliverables 2013 07
Six sigma green belt project roadmap in 10 deliverables 2013 07Six sigma green belt project roadmap in 10 deliverables 2013 07
Six sigma green belt project roadmap in 10 deliverables 2013 07
Francisco Pulgar-Vidal, MBA, Lean Six Sigma MBB
 
Lean Six Sigma Green Belt roadmap poster
Lean Six Sigma Green Belt roadmap posterLean Six Sigma Green Belt roadmap poster
Lean Six Sigma Green Belt roadmap poster
Francisco Pulgar-Vidal, MBA, Lean Six Sigma MBB
 
Benefits Of Dmaic
Benefits Of DmaicBenefits Of Dmaic
Benefits Of Dmaic
AVN Consulting
 
Six Sigma DMADV -step-tools-outputs
Six Sigma DMADV -step-tools-outputsSix Sigma DMADV -step-tools-outputs
Six Sigma DMADV -step-tools-outputs
Siti Farida
 
Control phase lean six sigma tollgate template
Control phase   lean six sigma tollgate templateControl phase   lean six sigma tollgate template
Control phase lean six sigma tollgate template
Steven Bonacorsi
 
The DMAIC process
The DMAIC processThe DMAIC process
The DMAIC process
aamir kamal
 
Dmaic
DmaicDmaic
Dmaic
jay68
 
Define phase lean six sigma tollgate template
Define phase   lean six sigma tollgate templateDefine phase   lean six sigma tollgate template
Define phase lean six sigma tollgate template
Steven Bonacorsi
 
Lean six sigma tollgate checklists
Lean six sigma tollgate checklistsLean six sigma tollgate checklists
Lean six sigma tollgate checklists
Steven Bonacorsi
 
Dmadv overview 1
Dmadv overview 1Dmadv overview 1
DMAIC
DMAICDMAIC
Dmaic
DmaicDmaic
Improve phase lean six sigma tollgate template
Improve phase   lean six sigma tollgate templateImprove phase   lean six sigma tollgate template
Improve phase lean six sigma tollgate template
Steven Bonacorsi
 
Dmaic overview for slideshare
Dmaic overview for slideshareDmaic overview for slideshare
Dmaic overview for slideshare
Lean Strategies International LLC
 

What's hot (20)

El Llc Six Sigma June 2011
El Llc Six Sigma June 2011El Llc Six Sigma June 2011
El Llc Six Sigma June 2011
 
Dmaic
DmaicDmaic
Dmaic
 
Six Sigma For Managers
Six Sigma For Managers   Six Sigma For Managers
Six Sigma For Managers
 
Measure phase lean six sigma tollgate template
Measure phase   lean six sigma tollgate templateMeasure phase   lean six sigma tollgate template
Measure phase lean six sigma tollgate template
 
Six Sigma Tools Project Templates
Six Sigma Tools Project TemplatesSix Sigma Tools Project Templates
Six Sigma Tools Project Templates
 
Profolio
ProfolioProfolio
Profolio
 
Six sigma green belt project roadmap in 10 deliverables 2013 07
Six sigma green belt project roadmap in 10 deliverables 2013 07Six sigma green belt project roadmap in 10 deliverables 2013 07
Six sigma green belt project roadmap in 10 deliverables 2013 07
 
Lean Six Sigma Green Belt roadmap poster
Lean Six Sigma Green Belt roadmap posterLean Six Sigma Green Belt roadmap poster
Lean Six Sigma Green Belt roadmap poster
 
Benefits Of Dmaic
Benefits Of DmaicBenefits Of Dmaic
Benefits Of Dmaic
 
Six Sigma DMADV -step-tools-outputs
Six Sigma DMADV -step-tools-outputsSix Sigma DMADV -step-tools-outputs
Six Sigma DMADV -step-tools-outputs
 
Control phase lean six sigma tollgate template
Control phase   lean six sigma tollgate templateControl phase   lean six sigma tollgate template
Control phase lean six sigma tollgate template
 
The DMAIC process
The DMAIC processThe DMAIC process
The DMAIC process
 
Dmaic
DmaicDmaic
Dmaic
 
Define phase lean six sigma tollgate template
Define phase   lean six sigma tollgate templateDefine phase   lean six sigma tollgate template
Define phase lean six sigma tollgate template
 
Lean six sigma tollgate checklists
Lean six sigma tollgate checklistsLean six sigma tollgate checklists
Lean six sigma tollgate checklists
 
Dmadv overview 1
Dmadv overview 1Dmadv overview 1
Dmadv overview 1
 
DMAIC
DMAICDMAIC
DMAIC
 
Dmaic
DmaicDmaic
Dmaic
 
Improve phase lean six sigma tollgate template
Improve phase   lean six sigma tollgate templateImprove phase   lean six sigma tollgate template
Improve phase lean six sigma tollgate template
 
Dmaic overview for slideshare
Dmaic overview for slideshareDmaic overview for slideshare
Dmaic overview for slideshare
 

Viewers also liked

Basics Six Sigma Fresher Guide
Basics Six Sigma Fresher GuideBasics Six Sigma Fresher Guide
Basics Six Sigma Fresher Guide
Neetu Maltiar
 
Six Sigma
Six SigmaSix Sigma
Six Sigma
wizkidrx
 
Six sigma vs kaizen
Six sigma vs kaizenSix sigma vs kaizen
Six sigma vs kaizen
Gopala P.
 
six sigma ppt
six sigma pptsix sigma ppt
six sigma ppt
Sanjiv Yadav
 
Six sigma ppt
Six sigma pptSix sigma ppt
Six sigma ppt
Lahiru Jayathissa
 
Six Sigma the best ppt
Six Sigma the best pptSix Sigma the best ppt
Six Sigma the best ppt
Rabia Sgh S
 
Basic Six Sigma Presentation
Basic Six Sigma PresentationBasic Six Sigma Presentation
Basic Six Sigma Presentation
vivekissar
 

Viewers also liked (7)

Basics Six Sigma Fresher Guide
Basics Six Sigma Fresher GuideBasics Six Sigma Fresher Guide
Basics Six Sigma Fresher Guide
 
Six Sigma
Six SigmaSix Sigma
Six Sigma
 
Six sigma vs kaizen
Six sigma vs kaizenSix sigma vs kaizen
Six sigma vs kaizen
 
six sigma ppt
six sigma pptsix sigma ppt
six sigma ppt
 
Six sigma ppt
Six sigma pptSix sigma ppt
Six sigma ppt
 
Six Sigma the best ppt
Six Sigma the best pptSix Sigma the best ppt
Six Sigma the best ppt
 
Basic Six Sigma Presentation
Basic Six Sigma PresentationBasic Six Sigma Presentation
Basic Six Sigma Presentation
 

Similar to Six Sigma For Managers 185

U20
U20U20
Sixsigma
SixsigmaSixsigma
Sixsigma
Naeem Hassan
 
yellow belt training
yellow belt trainingyellow belt training
yellow belt training
Nishant Narendra
 
Applying Lean Sigma Into Validation
Applying Lean Sigma Into ValidationApplying Lean Sigma Into Validation
Applying Lean Sigma Into Validation
tjcornish
 
QM-029-Six Sigma Overview
QM-029-Six Sigma OverviewQM-029-Six Sigma Overview
QM-029-Six Sigma Overview
handbook
 
Measure phase lean six sigma tollgate template
Measure phase   lean six sigma tollgate templateMeasure phase   lean six sigma tollgate template
Measure phase lean six sigma tollgate template
Steven Bonacorsi
 
DMAIC Components
DMAIC ComponentsDMAIC Components
DMAIC Components
Anand Subramaniam
 
Introduction to Six Sigma.pptx
Introduction to Six Sigma.pptxIntroduction to Six Sigma.pptx
Introduction to Six Sigma.pptx
AshweeniTiwari
 
Lean Six Sigma- Internal Training Slides-2.pptx
Lean Six Sigma- Internal Training Slides-2.pptxLean Six Sigma- Internal Training Slides-2.pptx
Lean Six Sigma- Internal Training Slides-2.pptx
DebashishDolon
 
00 Vital Links Lean Six Sigma Change Acceleration 38 Pgs
00 Vital Links Lean Six Sigma Change Acceleration 38 Pgs00 Vital Links Lean Six Sigma Change Acceleration 38 Pgs
00 Vital Links Lean Six Sigma Change Acceleration 38 Pgs
freelean
 
Six sigma
Six sigmaSix sigma
Six_Sigma.pptx
Six_Sigma.pptxSix_Sigma.pptx
Six_Sigma.pptx
ABHISHEKGAUTAM856791
 
L07 quality management
L07 quality managementL07 quality management
L07 quality management
Asa Chan
 
Lean Six Sigma Leadership 062507
Lean Six Sigma Leadership 062507Lean Six Sigma Leadership 062507
Lean Six Sigma Leadership 062507
larrypenni
 
Quality management and quality planning
Quality management and quality planningQuality management and quality planning
Quality management and quality planning
Amartya Talukdar
 
Improve phase lean six sigma tollgate template
Improve phase   lean six sigma tollgate templateImprove phase   lean six sigma tollgate template
Improve phase lean six sigma tollgate template
Steven Bonacorsi
 
Ipc india newsletter feb19_article_ms_seema sabikhi
Ipc india newsletter feb19_article_ms_seema sabikhiIpc india newsletter feb19_article_ms_seema sabikhi
Ipc india newsletter feb19_article_ms_seema sabikhi
Suresh Kr. Rana
 
Six Sigma
Six SigmaSix Sigma
Six sigma essentials
Six sigma   essentialsSix sigma   essentials
Six sigma essentials
Vidyavinutha
 
Unique file 10
Unique file 10Unique file 10
Unique file 10
test prod1
 

Similar to Six Sigma For Managers 185 (20)

U20
U20U20
U20
 
Sixsigma
SixsigmaSixsigma
Sixsigma
 
yellow belt training
yellow belt trainingyellow belt training
yellow belt training
 
Applying Lean Sigma Into Validation
Applying Lean Sigma Into ValidationApplying Lean Sigma Into Validation
Applying Lean Sigma Into Validation
 
QM-029-Six Sigma Overview
QM-029-Six Sigma OverviewQM-029-Six Sigma Overview
QM-029-Six Sigma Overview
 
Measure phase lean six sigma tollgate template
Measure phase   lean six sigma tollgate templateMeasure phase   lean six sigma tollgate template
Measure phase lean six sigma tollgate template
 
DMAIC Components
DMAIC ComponentsDMAIC Components
DMAIC Components
 
Introduction to Six Sigma.pptx
Introduction to Six Sigma.pptxIntroduction to Six Sigma.pptx
Introduction to Six Sigma.pptx
 
Lean Six Sigma- Internal Training Slides-2.pptx
Lean Six Sigma- Internal Training Slides-2.pptxLean Six Sigma- Internal Training Slides-2.pptx
Lean Six Sigma- Internal Training Slides-2.pptx
 
00 Vital Links Lean Six Sigma Change Acceleration 38 Pgs
00 Vital Links Lean Six Sigma Change Acceleration 38 Pgs00 Vital Links Lean Six Sigma Change Acceleration 38 Pgs
00 Vital Links Lean Six Sigma Change Acceleration 38 Pgs
 
Six sigma
Six sigmaSix sigma
Six sigma
 
Six_Sigma.pptx
Six_Sigma.pptxSix_Sigma.pptx
Six_Sigma.pptx
 
L07 quality management
L07 quality managementL07 quality management
L07 quality management
 
Lean Six Sigma Leadership 062507
Lean Six Sigma Leadership 062507Lean Six Sigma Leadership 062507
Lean Six Sigma Leadership 062507
 
Quality management and quality planning
Quality management and quality planningQuality management and quality planning
Quality management and quality planning
 
Improve phase lean six sigma tollgate template
Improve phase   lean six sigma tollgate templateImprove phase   lean six sigma tollgate template
Improve phase lean six sigma tollgate template
 
Ipc india newsletter feb19_article_ms_seema sabikhi
Ipc india newsletter feb19_article_ms_seema sabikhiIpc india newsletter feb19_article_ms_seema sabikhi
Ipc india newsletter feb19_article_ms_seema sabikhi
 
Six Sigma
Six SigmaSix Sigma
Six Sigma
 
Six sigma essentials
Six sigma   essentialsSix sigma   essentials
Six sigma essentials
 
Unique file 10
Unique file 10Unique file 10
Unique file 10
 

More from Anjoum .

Ema report -_ibm_security_q_radar_incident_forensics_vs_other_industry_tools
Ema report -_ibm_security_q_radar_incident_forensics_vs_other_industry_toolsEma report -_ibm_security_q_radar_incident_forensics_vs_other_industry_tools
Ema report -_ibm_security_q_radar_incident_forensics_vs_other_industry_tools
Anjoum .
 
Labtech 0013-service desk-best_practices
Labtech 0013-service desk-best_practicesLabtech 0013-service desk-best_practices
Labtech 0013-service desk-best_practices
Anjoum .
 
10 mistakes managers make managing people
10 mistakes managers make managing people10 mistakes managers make managing people
10 mistakes managers make managing people
Anjoum .
 
Istr19 en
Istr19 enIstr19 en
Istr19 en
Anjoum .
 
Evolutionand impactofhiddenmobilethreats wandera
Evolutionand impactofhiddenmobilethreats wanderaEvolutionand impactofhiddenmobilethreats wandera
Evolutionand impactofhiddenmobilethreats wandera
Anjoum .
 
Business Excellence
Business ExcellenceBusiness Excellence
Business Excellence
Anjoum .
 
Business Excellence
Business ExcellenceBusiness Excellence
Business Excellence
Anjoum .
 
Cloud Computing Ppt
Cloud Computing PptCloud Computing Ppt
Cloud Computing Ppt
Anjoum .
 

More from Anjoum . (8)

Ema report -_ibm_security_q_radar_incident_forensics_vs_other_industry_tools
Ema report -_ibm_security_q_radar_incident_forensics_vs_other_industry_toolsEma report -_ibm_security_q_radar_incident_forensics_vs_other_industry_tools
Ema report -_ibm_security_q_radar_incident_forensics_vs_other_industry_tools
 
Labtech 0013-service desk-best_practices
Labtech 0013-service desk-best_practicesLabtech 0013-service desk-best_practices
Labtech 0013-service desk-best_practices
 
10 mistakes managers make managing people
10 mistakes managers make managing people10 mistakes managers make managing people
10 mistakes managers make managing people
 
Istr19 en
Istr19 enIstr19 en
Istr19 en
 
Evolutionand impactofhiddenmobilethreats wandera
Evolutionand impactofhiddenmobilethreats wanderaEvolutionand impactofhiddenmobilethreats wandera
Evolutionand impactofhiddenmobilethreats wandera
 
Business Excellence
Business ExcellenceBusiness Excellence
Business Excellence
 
Business Excellence
Business ExcellenceBusiness Excellence
Business Excellence
 
Cloud Computing Ppt
Cloud Computing PptCloud Computing Ppt
Cloud Computing Ppt
 

Six Sigma For Managers 185

  • 1. Six Sigma for Managers
  • 2.
  • 4. What is Sigma ? Sigma A term used in statistics to represent standard deviation, an indicator of the degree of variation in a set of a process
  • 5. What is Six Sigma? Six Sigma A statistical concept that measures a process in terms of defects – at the six sigma level, there 3.4 defects per million opportunities A philosophy and a goal : as perfect as practically possible A methodology and a symbol of quality
  • 6. Sigma Level 3.4 6 233 5 6,210 4 66,807 3 308,537 2 Defects per Million Opportunities Sigma Level (Process Capability)
  • 7. Sigma Level Six Sigma = 99,9997%
  • 8.
  • 9. Why Six Sigma? Money Customer Satisfaction Growth Quality Competitive Advantage Employee Pride
  • 10.
  • 11. Why Six Sigma? Six Sigma is about practices that help you eliminate defects and always deliver products and services that meet customer specifications
  • 12. Cost of Poor Quality What is cost of scrap? What is cost of rework? What is cost of excessive cycle times and delays?
  • 13. Cost of Poor Quality What is cost of business lost because customers are dissatisfied with your products or services? What is cost of opportunities lost because you didn’t have time or the resources to take advantage of them?
  • 14. Critical-to-Quality (CTQ) Elements of a process that significantly affect the output of that process. Identifying these elements is figuring out how to make improvements that can dramatically reduce costs and enhance quality.
  • 16. D efine M easure A nalyze I mprove C ontrol Six Sigma Phases D M A I C
  • 17. Define Measure Analyze Six Sigma Phases Define the project goals and customer (internal and external) deliverables Measure the process to determine current performance Analyze and determine the root cause(s) of the defects
  • 18. Improve Control Six Sigma Phases Control future process performance Improve the process by eliminating defects
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.
  • 26.
  • 27.
  • 28.
  • 29.
  • 30.
  • 31.
  • 32.
  • 33.
  • 34.
  • 35.
  • 36.
  • 37.
  • 38.
  • 39.
  • 40. Tools and Roles for Six Sigma
  • 41.
  • 42.
  • 43.
  • 44.
  • 45.
  • 46.
  • 47.
  • 48.
  • 49. Champions Are responsible for the Six Sigma implementation across the organization in an integrated manner. Champions also act as mentor to Black Belts. Includes CEO and other key top management team members. They are responsible for setting up a vision for Six Sigma implementation. Key Roles for Six Sigma Executive Leadership
  • 50. Black Belts Operate under Master Black Belts to apply Six Sigma methodology to specific projects. They primarily focus on Six Sigma project execution. Identified by champions, act as in-house expert coach for the organization on Six Sigma. They devote 100% of their time to Six Sigma. Key Roles for Six Sigma Master Black Belts
  • 51. Are the employees who take up Six Sigma implementation along with their other job responsibilities. They operate under the guidance of Black Belts and support them in achieving the overall results. Key Roles for Six Sigma Green Belts
  • 52.
  • 53.
  • 54.