Accomplished leader with an emphasis on establishing and executing best-of-class programs while collaborating closely and cross-functionally with teams across the enterprise in establishing strategies, services and unmatched support campaigns.

1. Shenita Hurskin, MBA
2604 St. Helena Court 925.337.4733
Livermore, CA 94550 shurskin@msn.com
Leadership Profile
Accomplished leader with an emphasis on establishing and executing best-of-class
programs while collaborating closely and cross-functionally with teams across the
enterprise in establishing strategies, services and unmatched support campaigns.
Exceptional communication skills are demonstrated in strong public speaking and
presentation skills, while also developing and mentoring high-performance teams, and driving
organizational programs and initiatives.
Passionate about establishing, nurturing and maintaining unwavering trust with colleagues & peers while
instituting world-class operational initiatives as the standard by which all others are measured.
Key Leadership Strengths
- Analytical & Detail Oriented
- Articulate Communicator
- Contract Negotiations
- Developing High Performance Teams
- Excellent Collaboration & Interpersonal Skills
- Financial Accountability & Fiscal Allegiance
- Leadership Planning & Implementation
- Notable Healthcare & Provider Services
Leadership Background
- Outstanding Client Services & Loyalty
- Program Development & Project
Management
- Regulatory & HIPPA Compliance
- Vendor Management
Professional Experience
American Home Life International – Lancaster, PA
Program Director for Bay Area …………………………………………………………………. 2014 -
Current
 Plan the delivery of the overall program and its activities
 Develop an annual budget and operating plan to support the program
 Develop the program evaluations to assess and identify areas for improvement
 Ensure that program activities operate within the policies and procedures of the organization
 Recruit, interview and select well-qualified program participants
 Ensure that all program participants receive an appropriate orientation to the organization and
programs
 Ensure that the program operates within the approved budget
 Report evaluation findings to the Operations Director and recommend changes to enhance the
program, as appropriate
Alameda Alliance for Health - Alameda, CA
2011 - 2014
Quality Manager, Provider Relations.............................................2013
 Ensured compliance with all local, state and federal healthcare standards and legislation.
 Collaborated with Quality Department for successful NCQA Accreditation completion of passing all
standards.
 Served as Liaison with state and federal auditors to ensure documentation submission and
execution of corrective action plans and compliance.
 Conducted quarterly analysis of provider network to ensure adequate network compliance.
 Produced provider publications for communication updates such as bulletins, fax blast, manuals
and directories.
Shenita Hurskin 1 / 3 925.337.4733

2. Director, Provider Services
 Served as a key principal in owning accountability for strategic development and implementation
of our scalable support methodology while expanding the provider network, and ensuring HIPPA &
Regulatory Compliance Standards for Medi-Cal and Medi-Care programs are achieved.
 Developed, evaluated and monitored providers’ ongoing performance standards, while instituting
strategic development and negotiation of key provider contracts, and monitoring all contracted
providers for programs, contract compliance, growth, retention and sustainability.
 Led and participated in cross-departmental, cross-functional committee meetings, integrating and
ensuring that all department services aligned with the organization’s strategic mission while
supporting provider profiling and quality initiatives.
 Established, developed and implemented Department Policies and Procedures, embracing
organizational standards and unmatched best practices & standards.
Beacon Healthcare Solutions, Inc. - Richmond, CA 2010 - 2011
VP of Operations, Consultant
 Managed and instituted daily administrative and operational responsibilities while providing and
ensuring audit oversight and compliance for all Medi-Cal and Medicare managed programs.
 Collaborated directly with Clinical Staff, ensuring all guidelines and protocols were met, and
prepared & submitted monthly status reports for review with the CEO.
 Implemented Continuous Quality Improvement for new programs, including the Electronic Medical
Records System to track patient care and billing.
Contra Costa Health Plan - Martinez, CA 2008 - 2010
Health Plan Director of Contracting
 Maintained responsibility for the contract administration budget of $400M, and served as an
Advisor to the CEO, CCHP and the Health Plan Governing and Advisory Boards around policy and
operational matters, while also negotiating rates, terms and conditions with providers throughout
Contra Costa, San Mateo, San Francisco, San Joaquin and Alameda Counties.
 Managed and mentored a highly productive staff while collaborating with a multi-disciplinary team
for continuity of care for Health Plan members, ensuring contract compliance with agency policies,
procedures and contractual obligations.
 Served as the primary Person of Influence for the County, representing Contra Costa Health Plan
to Federal, State, and other Agencies.
County of San Mateo - Belmont, CA 1996 - 2008
Contracts Manager................................................................1999 - 2008
 Owned accountability of a $250M budget, which included management oversight, development
and implementation of administration and human services programs.
 Led negotiations and administration of community service contracts, to include evaluation &
monitoring services, providing program information to local, regional, state officials and
organizations.
 Key principal responsible preparing and submitting periodic reports, while ensuring compliance
with agency policies, procedures and contractual obligations.
Analyst II ...............................................................................1998 - 1999
Child Care Specialist............................................................1996 - 1998
Other Relevant Experience
East Bay Perinatal Council - Oakland, CA...........................................................................Case Manager
Department of Public Health - San Francisco, CA………………………………………...Program
Coordinator
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3. Formal Education & Professional Development
 B.S. Health Science
California State University Hayward, Hayward, CA
 Business Management Program
Canãda College, Redwood City, CA
 Certificate, Project Management Professional (PMP)
California State University East Bay, Hayward, CA
 Masters of Business Administration (2014 Graduation)
St. Mary’s College, Moraga, CA
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