1Lisa D. Bowie, MA


 222 14th Street, NE, Unit 303                                                              (H) (404) 249-7827
 Atlanta, GA 30309                                                                          (C) (404) 849-6289
 http://www.linkedin.com/in/lisabowie                                                       ldbowie@peoplepc.com



                                    SUMMARY OF QUALIFICATIONS

 A versatile human resources professional, coupled with a Masters of Arts, Humanities. Ability to promote
 collaborative interaction, while providing support, guidance and leadership related to organization initiatives and
 activities. Recognized as a strong leader possessing business acumen in presenting strategic initiatives to
 senior management. Demonstrated ability to be a consensus builder among all vested parties to
 accomplish common goals. Highly skilled communicator with strong and diplomatic presentation skills
 coupled with a keen sense of thorough and concise planning.

                                          CORE COMPETENCIES
   •    Staff Recruitment & Retention             •    Employee Relations               •    Merger and
   •    Compliance/Employment Law                 •    RFI/RFP/Contract                      Acquisitions
   •    FMLA/ADA/EEO/WC/HIPAA                          Management                       •    HRIS Technologies
   •    Mediation & Advocacy                      •    Benefits Management              •    Training &
   •    HR Policies & Procedures                                                             Development
                                                  •    HR Program/Project               •    Performance
                                                       Management                            Management
   •    Vendor Relationship
        Management
                                                                                        •    Union Experience



                                    PROFESSIONAL EXPERIENCE


Argosy University, Pittsburgh, PA                                                              2010 - Present

Part-time Adjunct Faculty Member
As an online adjunct faculty member I am responsible for teaching the courses “American Voices,” “Skills for
Success” and “Critical Thinking.” In these courses students are encouraged to contemplate the idea of
multiculturalism in America and the role it may play in their own lives. Also students are prepared for
undergraduate success with the university, by developing learning strategies and utilizing self-assessment to
determine learning styles in efforts to aid them in achieving their educational goals. Students are also guided
in those principles that strengthen their ability to read and listen critically and to identify, analyze, and
evaluate formal and informal arguments in professional and everyday discourse.

    •   Educate and provide technological and academic instruction to students in an asynchronous,
        student-centered learning environment.
    •   Execute lesson plans for each course that recognizes students’ abilities and learning styles.
    •   Incorporate a variety of means of evaluation in efforts to support student abilities, to include
        cooperative learning, reports and team projects.
    •   Assist students in identifying the elements of effective writing and creating and delivering an effective
        presentation.

Examiner.com , Denver, CO                                                                    2010 - Present
Columnist
Career transition columnist offering creative and innovative articles in the field of career transition and
planning. Successfully aiding the mission of Examiner.com by revolutionizing the delivery and consumption
of local information, resources and events across more than 240 major US markets and Canada. This is
achieved by combining carefully selected local writers with the latest technology, who endeavor to inspire,
inform, opens dialogue, and help people tackle everyday challenges in their local city and community.
Writing styles consist of:

    •   Search Engine Optimization (SEO) Articles
    •   Blogging
    •   How-to-Articles

Writing Samples:

“The power of personal networking” - http://www.examiner.com/x-55337-Atlanta-Career-Transition-
Examiner~y2010m6d28-The-power-of-personal-networking

“A new career direction: Ten steps to a career change”- http://www.examiner.com/x-55337-Atlanta-Career-
Transition-Examiner~y2010m6d22-A-new-career-direction-and-you-10-steps-to-a-career-change

American Cancer Society , Atlanta, GA                                                        2005 – 2008

National Home Office Benefits Manager
Responsible for assisting the Director of Benefits with setting the strategic direction and design of all benefit
plans for the American Society covering 14 separate incorporated divisions. Led the development of policy
formation, operational reviews and recommendations of administrative systems, and the negotiation and
management of service providers.

    •   Led selection of new nationwide medical carrier improving access to medical network providers,
        maximizing plan savings through competitive discounts, lowering administrative fees, improving
        employee choice and customer service. Results in annual cost avoidance and projected savings of
        more than $5MM (9% of plan) over five years.
    •   Reimbursed over $3.6MM in medical premiums in 18 month period to ACS divisions as a result of
        nationwide medical plan discounts, better management of Rx, and favorable medical experience.
        Implemented nationwide on-line benefit enrollment system and premium billing reconciliation with
        projected cost savings between 2%-5% of annual medical costs.
    •   Gained approval to implement health risk appraisals and care management programs for all ACS
        employees. Targeted to improve employee education and create a long-term behavior change to
        improve health management.
    •   Carved out pharmacy benefit management in nationwide medical plan that allowed for realized
        annual savings of approximately 6%-7% through volume purchasing, aggressive benefit
        management, consolidation of pharmacy claims data and enhanced customer service.


AGL Resources, Atlanta, GA                                                                2004 – 2005


Senior Benefits Analyst
Educated managers and employees on benefit plans, programs, practices, processes, and tools (e.g.,
benefits, development projects) to ensure knowledge transfer, enhanced organizational capability related to
the management and development of people, and consistent delivery.

    •   Managed vendor performance to ensure quality and value of service delivered met AGL Resources’
        standards, implementing changes as needed, which resulted in 98% employee satisfaction.
•   Analyzed new and/or existing plans and programs (e.g., benefits, training and development) to
        ensure market competitiveness, ease of administration, and alignment with business strategy,
        resulting in competitively priced health plans.

Answerthink, Atlanta, GA
2003 – 2004

Senior Associate – Human Resources
Assisted organization leaders with HR support and guidance; communicated and interpreted policies and
procedures; responded to employee concerns and issues; educated new employees about benefit offerings;
developed Summary Plan Descriptions (SPDs) and other benefit communications and presentations;
administered leaves including benefit payments and FMLA compliance; and ensured all new hire paperwork
was processed in a timely manner.

    •   Administered self-insured medical plan, negotiating health and welfare plans; improving coverage,
        reducing costs while maintaining ERISA and HIPAA compliance.
    •   Assisted with creating diversity and EEO statement, affirmative action plan and developed a diversity
        initiative.

    •   Ensured the quality of new hires increased by 15% by tying commission to new hire success on the
        job.
    •   Guided management on performance, discrimination, sexual harassment, disability and behavioral
        issues by applying EEO, ADA, FMLA, FSLA, OFCCP, etc.

Lanier Worldwide, Inc., Atlanta, GA                                                   2000 – 2003

Senior Benefits Administrator
Internal health and welfare plan expert with benefit plan administration and compliance responsibility.
Managed health and welfare benefit program RFP process. Managed vendor relations and developed
employee enrollment materials, forms, new hire brochures, employee handbooks, summary plan descriptions
and intranet content.

    •   Served as the internal health and welfare plan expert with benefit plan administration and compliance
        responsibility.
    •   Directed staff of two supporting 4000 associates nationwide.
    •   Healthcare advocate for employee in problem resolution.
    •   Managed self-insured fully-insured medical plans, negotiated health and welfare plans; improved
        coverage, reduced costs while maintaining ERISA and HIPAA compliance.
    •   Ensured due diligence and administered procedures for transition of benefits as a stand-alone
        subsidiary and implemented processes for future acquisitions to ensure policies remained consistent
        and current.

Previously employed as a Defined Benefit Account Manager with MetLife from 1997 to 2000.


                                        EDUCATION AND TRAINING

M.Ed., 2011 (expected date of completion)
Tiffin University, Tiffin, OH

MA, Humanities
Tiffin University, Tiffin, OH
Maintained 4.0 / 4.0 GPA – Recognized as a “Graduate of Distinction”

BA, Business Management
Clark Atlanta University, Atlanta, GA
Socrates Online Learning Management Course, 2010

                          PROFESSIONAL ORGANIZATIONS

SHRM National, 2000

SHRM Atlanta, 2004

Lisa D. Bowie Resume

  • 1.
    1Lisa D. Bowie,MA 222 14th Street, NE, Unit 303 (H) (404) 249-7827 Atlanta, GA 30309 (C) (404) 849-6289 http://www.linkedin.com/in/lisabowie ldbowie@peoplepc.com SUMMARY OF QUALIFICATIONS A versatile human resources professional, coupled with a Masters of Arts, Humanities. Ability to promote collaborative interaction, while providing support, guidance and leadership related to organization initiatives and activities. Recognized as a strong leader possessing business acumen in presenting strategic initiatives to senior management. Demonstrated ability to be a consensus builder among all vested parties to accomplish common goals. Highly skilled communicator with strong and diplomatic presentation skills coupled with a keen sense of thorough and concise planning. CORE COMPETENCIES • Staff Recruitment & Retention • Employee Relations • Merger and • Compliance/Employment Law • RFI/RFP/Contract Acquisitions • FMLA/ADA/EEO/WC/HIPAA Management • HRIS Technologies • Mediation & Advocacy • Benefits Management • Training & • HR Policies & Procedures Development • HR Program/Project • Performance Management Management • Vendor Relationship Management • Union Experience PROFESSIONAL EXPERIENCE Argosy University, Pittsburgh, PA 2010 - Present Part-time Adjunct Faculty Member As an online adjunct faculty member I am responsible for teaching the courses “American Voices,” “Skills for Success” and “Critical Thinking.” In these courses students are encouraged to contemplate the idea of multiculturalism in America and the role it may play in their own lives. Also students are prepared for undergraduate success with the university, by developing learning strategies and utilizing self-assessment to determine learning styles in efforts to aid them in achieving their educational goals. Students are also guided in those principles that strengthen their ability to read and listen critically and to identify, analyze, and evaluate formal and informal arguments in professional and everyday discourse. • Educate and provide technological and academic instruction to students in an asynchronous, student-centered learning environment. • Execute lesson plans for each course that recognizes students’ abilities and learning styles. • Incorporate a variety of means of evaluation in efforts to support student abilities, to include cooperative learning, reports and team projects. • Assist students in identifying the elements of effective writing and creating and delivering an effective presentation. Examiner.com , Denver, CO 2010 - Present
  • 2.
    Columnist Career transition columnistoffering creative and innovative articles in the field of career transition and planning. Successfully aiding the mission of Examiner.com by revolutionizing the delivery and consumption of local information, resources and events across more than 240 major US markets and Canada. This is achieved by combining carefully selected local writers with the latest technology, who endeavor to inspire, inform, opens dialogue, and help people tackle everyday challenges in their local city and community. Writing styles consist of: • Search Engine Optimization (SEO) Articles • Blogging • How-to-Articles Writing Samples: “The power of personal networking” - http://www.examiner.com/x-55337-Atlanta-Career-Transition- Examiner~y2010m6d28-The-power-of-personal-networking “A new career direction: Ten steps to a career change”- http://www.examiner.com/x-55337-Atlanta-Career- Transition-Examiner~y2010m6d22-A-new-career-direction-and-you-10-steps-to-a-career-change American Cancer Society , Atlanta, GA 2005 – 2008 National Home Office Benefits Manager Responsible for assisting the Director of Benefits with setting the strategic direction and design of all benefit plans for the American Society covering 14 separate incorporated divisions. Led the development of policy formation, operational reviews and recommendations of administrative systems, and the negotiation and management of service providers. • Led selection of new nationwide medical carrier improving access to medical network providers, maximizing plan savings through competitive discounts, lowering administrative fees, improving employee choice and customer service. Results in annual cost avoidance and projected savings of more than $5MM (9% of plan) over five years. • Reimbursed over $3.6MM in medical premiums in 18 month period to ACS divisions as a result of nationwide medical plan discounts, better management of Rx, and favorable medical experience. Implemented nationwide on-line benefit enrollment system and premium billing reconciliation with projected cost savings between 2%-5% of annual medical costs. • Gained approval to implement health risk appraisals and care management programs for all ACS employees. Targeted to improve employee education and create a long-term behavior change to improve health management. • Carved out pharmacy benefit management in nationwide medical plan that allowed for realized annual savings of approximately 6%-7% through volume purchasing, aggressive benefit management, consolidation of pharmacy claims data and enhanced customer service. AGL Resources, Atlanta, GA 2004 – 2005 Senior Benefits Analyst Educated managers and employees on benefit plans, programs, practices, processes, and tools (e.g., benefits, development projects) to ensure knowledge transfer, enhanced organizational capability related to the management and development of people, and consistent delivery. • Managed vendor performance to ensure quality and value of service delivered met AGL Resources’ standards, implementing changes as needed, which resulted in 98% employee satisfaction.
  • 3.
    Analyzed new and/or existing plans and programs (e.g., benefits, training and development) to ensure market competitiveness, ease of administration, and alignment with business strategy, resulting in competitively priced health plans. Answerthink, Atlanta, GA 2003 – 2004 Senior Associate – Human Resources Assisted organization leaders with HR support and guidance; communicated and interpreted policies and procedures; responded to employee concerns and issues; educated new employees about benefit offerings; developed Summary Plan Descriptions (SPDs) and other benefit communications and presentations; administered leaves including benefit payments and FMLA compliance; and ensured all new hire paperwork was processed in a timely manner. • Administered self-insured medical plan, negotiating health and welfare plans; improving coverage, reducing costs while maintaining ERISA and HIPAA compliance. • Assisted with creating diversity and EEO statement, affirmative action plan and developed a diversity initiative. • Ensured the quality of new hires increased by 15% by tying commission to new hire success on the job. • Guided management on performance, discrimination, sexual harassment, disability and behavioral issues by applying EEO, ADA, FMLA, FSLA, OFCCP, etc. Lanier Worldwide, Inc., Atlanta, GA 2000 – 2003 Senior Benefits Administrator Internal health and welfare plan expert with benefit plan administration and compliance responsibility. Managed health and welfare benefit program RFP process. Managed vendor relations and developed employee enrollment materials, forms, new hire brochures, employee handbooks, summary plan descriptions and intranet content. • Served as the internal health and welfare plan expert with benefit plan administration and compliance responsibility. • Directed staff of two supporting 4000 associates nationwide. • Healthcare advocate for employee in problem resolution. • Managed self-insured fully-insured medical plans, negotiated health and welfare plans; improved coverage, reduced costs while maintaining ERISA and HIPAA compliance. • Ensured due diligence and administered procedures for transition of benefits as a stand-alone subsidiary and implemented processes for future acquisitions to ensure policies remained consistent and current. Previously employed as a Defined Benefit Account Manager with MetLife from 1997 to 2000. EDUCATION AND TRAINING M.Ed., 2011 (expected date of completion) Tiffin University, Tiffin, OH MA, Humanities Tiffin University, Tiffin, OH Maintained 4.0 / 4.0 GPA – Recognized as a “Graduate of Distinction” BA, Business Management Clark Atlanta University, Atlanta, GA
  • 4.
    Socrates Online LearningManagement Course, 2010 PROFESSIONAL ORGANIZATIONS SHRM National, 2000 SHRM Atlanta, 2004