As new payment models emerge that emphasize value over volume, providers are being compelled to look more closely at how to motivate patients—especially those with multiple chronic conditions—to actively manage their care, make better decisions and change behaviors. This editorial webinar will explore the relationships between engagement and improved health outcomes, greater patient satisfaction and better resource utilization. Our panel of experts will share proven strategies for building patients' confidence, disseminating self-management tools and making the best use of your care team.
Webinar: Information Technology: How to achieve interoperability across the c...Modern Healthcare
Visit the webinar information page:
http://www.modernhealthcare.com/article/20140507/INFO/305079925/
About the Webinar
For most healthcare providers, clinical interoperability remains more of a goal than a reality. This year, the feds are ratcheting up the pressure on providers to incorporate information exchange as part of their daily clinical workflows. To do it, they've built several interoperability requirements into the Stage 2 meaningful use criteria of the electronic health record incentive payment program. We'll explore how to leverage meaningful use interoperability as a basis to improve clinical communications between affiliated and non-affiliated providers, increase patient satisfaction and ramp up for the future with value-based, consumer-focused care.
Join us for this one-hour webinar to learn:
- The basic requirements for interoperability in the Stage 2 meaningful use criteria
- Strategies for implementing a compliant data collection and reporting program
- Pitfalls to avoid and data interpretation issues that need to be addressed
Panelists:
Dr. Clifford Martin
Chief Medical Officer
St. Joseph Physician Network
Dr. Richard Schrieber
Chief Medical Information Officer
Holy Spirit Hospital
Erica Galvez
Interoperability and Exchange Portfolio Manager
Office of the National Coordinator for Health IT
Moderator:
Joseph Con
Health Information Technology Reporter
Modern Healthcare
m-Health: Engaging Patients at Every TouchpointCognizant
Today, people want fast, easy and secure access to their health records, from wherever they may be and from whatever device they choose. Electronic health records (EHR) can alleviate this issue, and encourage proactive, preventive care, all within a robust, integrated, interoperable, and inclusive health system that serves the best interests of patients, physician practices, hospitals, public health, and the population at large.
Patient engagement is a critical element of successful transitions of care. Without it, patients are improperly educated about their condition and inadequately prepared to self-manage.
Healthcare organizations need effective and scalable ways of engaging patients post-discharge.
Patient Engagement is growing in importance as consumer expectations of healthcare providers change and as portals and other technologies improve. Early studies show affects on outcomes for patient engagement technologies
Deploying Telehealth to 1.2 M Users - LA County Case StudyVSee
Innovating Equitable Telehealth for LA County
The Los Angeles County Department of Mental Health (LACDMH) is the largest county-operated mental health department in the United States, directly operating 85+ programs and contracting with close to 1,000 organizations and individual practitioners. It’s goal is to reach 1.2M of its 10M residents who are in need of mental health services.
Virtual health is supporting continuing efforts to further humanize health care by extending and expanding the concept of a patient-centric care delivery model into one that is truly life-centric.
Virtual health uses telecommunication and networked technologies to connect clinicians with patients (and with other clinicians) to remotely deliver health care services and support well-being. For providers, committing to virtual health at a personal and organizational level affords ever-increasing opportunities to deliver the right care at the right time in the right place, in a connected and coordinated manner.
By strengthening and facilitating a therapeutic alliance between clinicians and patients, virtual health is an important step on our continuous journey to humanize health care. It works within and around a patient’s life, as opposed to their sickness, to deliver care when, where, and how they need and want it. Also, virtual health works its way into consumers’ daily routines by being embedded in electronic devices associated with living life (e.g., smartphones and personal computers) more so than caring for sickness.
The healthcare industry is primed for expanded adoption of virtual health; a 2016 report estimated that the US virtual health market will reach $3.5 billion in revenues by 2022. Several factors are elevating stakeholder interest, including expected physician shortages, continued growth in digital technologies, changing reimbursement models, increasing consumer demand, and the evolving regulatory landscape. One game-changer: Today, nine in 10 American adults use the internet, giving clinicians the capability and flexibility to communicate with and serve health care consumers via the web.
How To Go From Telehealth Startup To Telehealth EnterpriseVSee
For more information of the presentation such as recording and transcript, please visit:
https://vsee.com/blog/go-telehealth-startup-telehealth-enterprise/
For other webinars:
https://vsee.com/webinars/
Or join our Linkedin Group: https://www.linkedin.com/groups/Telehealth-Failures-Secrets-Success-13500037/about
Or Join our Facebook Group:
https://www.facebook.com/groups/tfssgroup/?ref=group_cover
Webinar: Information Technology: How to achieve interoperability across the c...Modern Healthcare
Visit the webinar information page:
http://www.modernhealthcare.com/article/20140507/INFO/305079925/
About the Webinar
For most healthcare providers, clinical interoperability remains more of a goal than a reality. This year, the feds are ratcheting up the pressure on providers to incorporate information exchange as part of their daily clinical workflows. To do it, they've built several interoperability requirements into the Stage 2 meaningful use criteria of the electronic health record incentive payment program. We'll explore how to leverage meaningful use interoperability as a basis to improve clinical communications between affiliated and non-affiliated providers, increase patient satisfaction and ramp up for the future with value-based, consumer-focused care.
Join us for this one-hour webinar to learn:
- The basic requirements for interoperability in the Stage 2 meaningful use criteria
- Strategies for implementing a compliant data collection and reporting program
- Pitfalls to avoid and data interpretation issues that need to be addressed
Panelists:
Dr. Clifford Martin
Chief Medical Officer
St. Joseph Physician Network
Dr. Richard Schrieber
Chief Medical Information Officer
Holy Spirit Hospital
Erica Galvez
Interoperability and Exchange Portfolio Manager
Office of the National Coordinator for Health IT
Moderator:
Joseph Con
Health Information Technology Reporter
Modern Healthcare
m-Health: Engaging Patients at Every TouchpointCognizant
Today, people want fast, easy and secure access to their health records, from wherever they may be and from whatever device they choose. Electronic health records (EHR) can alleviate this issue, and encourage proactive, preventive care, all within a robust, integrated, interoperable, and inclusive health system that serves the best interests of patients, physician practices, hospitals, public health, and the population at large.
Patient engagement is a critical element of successful transitions of care. Without it, patients are improperly educated about their condition and inadequately prepared to self-manage.
Healthcare organizations need effective and scalable ways of engaging patients post-discharge.
Patient Engagement is growing in importance as consumer expectations of healthcare providers change and as portals and other technologies improve. Early studies show affects on outcomes for patient engagement technologies
Deploying Telehealth to 1.2 M Users - LA County Case StudyVSee
Innovating Equitable Telehealth for LA County
The Los Angeles County Department of Mental Health (LACDMH) is the largest county-operated mental health department in the United States, directly operating 85+ programs and contracting with close to 1,000 organizations and individual practitioners. It’s goal is to reach 1.2M of its 10M residents who are in need of mental health services.
Virtual health is supporting continuing efforts to further humanize health care by extending and expanding the concept of a patient-centric care delivery model into one that is truly life-centric.
Virtual health uses telecommunication and networked technologies to connect clinicians with patients (and with other clinicians) to remotely deliver health care services and support well-being. For providers, committing to virtual health at a personal and organizational level affords ever-increasing opportunities to deliver the right care at the right time in the right place, in a connected and coordinated manner.
By strengthening and facilitating a therapeutic alliance between clinicians and patients, virtual health is an important step on our continuous journey to humanize health care. It works within and around a patient’s life, as opposed to their sickness, to deliver care when, where, and how they need and want it. Also, virtual health works its way into consumers’ daily routines by being embedded in electronic devices associated with living life (e.g., smartphones and personal computers) more so than caring for sickness.
The healthcare industry is primed for expanded adoption of virtual health; a 2016 report estimated that the US virtual health market will reach $3.5 billion in revenues by 2022. Several factors are elevating stakeholder interest, including expected physician shortages, continued growth in digital technologies, changing reimbursement models, increasing consumer demand, and the evolving regulatory landscape. One game-changer: Today, nine in 10 American adults use the internet, giving clinicians the capability and flexibility to communicate with and serve health care consumers via the web.
How To Go From Telehealth Startup To Telehealth EnterpriseVSee
For more information of the presentation such as recording and transcript, please visit:
https://vsee.com/blog/go-telehealth-startup-telehealth-enterprise/
For other webinars:
https://vsee.com/webinars/
Or join our Linkedin Group: https://www.linkedin.com/groups/Telehealth-Failures-Secrets-Success-13500037/about
Or Join our Facebook Group:
https://www.facebook.com/groups/tfssgroup/?ref=group_cover
Telehealth Failures & Secrets to Success Conference 2017 by VSee
Speaker: Prof. Yuki N. Karakawa
Director of IVeH (International Virtual E-Hospital)
More info here: vsee.com/conference
Patient Engagement in Healthcare Improves Health and Reduces CostsM2SYS Technology
It’s been said that patient engagement develops naturally when there is a regular, focused communication between patient and provider and it leads to behaviors that meet or more closely approach treatment guidelines. It is also believed that patients engaged in their own care make fewer demands on the health care system and more importantly, they experience improved health. Patients who are educated about both their condition and their care are also patients who are most likely to get and stay healthy. In fact, many believe that empowering patients to actively process information, decide how that information fits into their lives, and act on those decisions is a key driver to improving care and reducing costs.
Research shows that informed and engaged patients take a more active role in their own care and furthermore, health care organizations are slowly discovering how patient engagement contributes to their financial and quality objectives. Patient engagement essentially revolves around the theory that if patients understand their condition, know the symptoms to watch for, know why they’re taking medication for example and how to implement the necessary lifestyle changes, the chances of them getting and staying healthy are significantly improved and when you proactively engage patients in their care, the quality of that care improves.
Listen in to our latest podcast with Brad Tritle, Director of Business Development for Vitaphone Health Solutions, chair of the HIMSS Social Media Task Force and contributing editor of the HIMSS book Engage! Transforming Healthcare through Digital Patient Engagement as we discuss the current state of patient engagement in healthcare, how it is defined, whether it really does have a significant impact on improving health and reducing the cost of care, what engagement initiatives are providers using and what the future of patient engagement may look like.
* 77% of patients are willing to use virtual care
* Only 19% have tried it
* Patients won’t use it if they don’t know it’s an option
* Educating clinicians and patients to use virtual care
What do MDs think about patient engagement? What's the gap between today's healthcare marketplace and the marketplace of the future? What is pathway to patient engagement?
Join us for our 4-part webinar series with the latest real time market intelligence on patient engagement.
When the Human Genome Project was declared complete back in 2003, there were high expectations set for genomic medicine. However, it has taken over a decade to begin moving from vision to reality. Today, the number of success stories remains relatively small, but they do stretch across the healthcare ecosystem, incorporating the prediction of drug responses, the diagnosis of diseases and the identification of targeted therapies. Stakeholders ranging from patients, healthcare providers and payers, researchers, diagnostic companies, policy-makers, life sciences businesses and governments now believe genomic medicine to be a potential game-changer
The Population Health Management Market 2015Lifelog Health
Population health management is a problem term because it can mean something different to each person who hears it. However, I believe that the words capture the overall spirit and energy of healthcare reform in a unique way. Providers are thinking big when it comes to a patient’s engagement, responsibility, and preventative care, and they’re leveraging technology to do it. I discuss an overall picture of PHM, present some useful technology, and tell a few PHM stories herein.
Deep Dive Into Telehealth Adoption Covid 19 and Beyond | Doreen Amatelli ClarkVSee
For more info: visit https://bit.ly/3pt6hp2
How has telehealth adoption changed following the pandemic and what are the implications for the future of telehealth? Join market research expert and owner of Way to Goal, Doreen Amatelli-Clark to talk about her latest findings from her COVID-19 study, covering surveys and in-depth interviews with doctors and healthcare practitioners from around the world.
Provided to you by: https://vsee.com
Launching or expanding a telehealth & remote patient monitoring (RPM) program can be an intimidating task
*HRS health system, home health & hospice
*HRS’ Client Success, Implementation,Reimbursement & Clinical teams
Developing a Postdoctoral Psychology Residency Program in Your Community Heal...CHC Connecticut
Two years later, we continue to witness the pandemic’s toll on mental health – and a sustained increased demand for mental health services. Behavioral health care providers who are experienced in integrated care settings are needed now more than ever.
Join this webinar to learn how your health center can establish its own postdoctoral clinical psychology residency program.
This webinar will address considerations such as program structure, design, curriculum, the supervisor’s role, required resources, and the benefits of sponsoring an in-house formal postdoctoral clinical psychology residency training program.
Panelists:
• Dr. Tim Kearney, Chief Behavioral Health Officer, Community Health Center, Inc.
• Dr. Chelsea McIntosh, Training Director, CHC Postdoctoral Residency Program, Community Health Center Inc.
"Competencies to Practice Toolkit: A Repository of Workforce Development Resources for Public Health" presentation from the American Public Health Association's Annual Meeting.
Showcases digital health implementation in Ontario
hospitals.
Each story is focused around a key challenge,
an explanation of the process taken to address it, and
a reflection on the impact
Accessing Diabetes Education Through TelehealthTAOklahoma
M. Dianne Brown, MS, RDN, LD, CDE
OU Physicians Diabetes Life Clinic at the Harold Hamm Diabetes Center
Cynthia Scheideman-Miller, MHSA
Heartland Telehealth Resource Center
Oklahoma Telemedicine Conference 2014: Telehealth Transition
October 16, 2014
Telehealth Failures & Secrets to Success Conference 2017 by VSee
Speaker: Prof. Yuki N. Karakawa
Director of IVeH (International Virtual E-Hospital)
More info here: vsee.com/conference
Patient Engagement in Healthcare Improves Health and Reduces CostsM2SYS Technology
It’s been said that patient engagement develops naturally when there is a regular, focused communication between patient and provider and it leads to behaviors that meet or more closely approach treatment guidelines. It is also believed that patients engaged in their own care make fewer demands on the health care system and more importantly, they experience improved health. Patients who are educated about both their condition and their care are also patients who are most likely to get and stay healthy. In fact, many believe that empowering patients to actively process information, decide how that information fits into their lives, and act on those decisions is a key driver to improving care and reducing costs.
Research shows that informed and engaged patients take a more active role in their own care and furthermore, health care organizations are slowly discovering how patient engagement contributes to their financial and quality objectives. Patient engagement essentially revolves around the theory that if patients understand their condition, know the symptoms to watch for, know why they’re taking medication for example and how to implement the necessary lifestyle changes, the chances of them getting and staying healthy are significantly improved and when you proactively engage patients in their care, the quality of that care improves.
Listen in to our latest podcast with Brad Tritle, Director of Business Development for Vitaphone Health Solutions, chair of the HIMSS Social Media Task Force and contributing editor of the HIMSS book Engage! Transforming Healthcare through Digital Patient Engagement as we discuss the current state of patient engagement in healthcare, how it is defined, whether it really does have a significant impact on improving health and reducing the cost of care, what engagement initiatives are providers using and what the future of patient engagement may look like.
* 77% of patients are willing to use virtual care
* Only 19% have tried it
* Patients won’t use it if they don’t know it’s an option
* Educating clinicians and patients to use virtual care
What do MDs think about patient engagement? What's the gap between today's healthcare marketplace and the marketplace of the future? What is pathway to patient engagement?
Join us for our 4-part webinar series with the latest real time market intelligence on patient engagement.
When the Human Genome Project was declared complete back in 2003, there were high expectations set for genomic medicine. However, it has taken over a decade to begin moving from vision to reality. Today, the number of success stories remains relatively small, but they do stretch across the healthcare ecosystem, incorporating the prediction of drug responses, the diagnosis of diseases and the identification of targeted therapies. Stakeholders ranging from patients, healthcare providers and payers, researchers, diagnostic companies, policy-makers, life sciences businesses and governments now believe genomic medicine to be a potential game-changer
The Population Health Management Market 2015Lifelog Health
Population health management is a problem term because it can mean something different to each person who hears it. However, I believe that the words capture the overall spirit and energy of healthcare reform in a unique way. Providers are thinking big when it comes to a patient’s engagement, responsibility, and preventative care, and they’re leveraging technology to do it. I discuss an overall picture of PHM, present some useful technology, and tell a few PHM stories herein.
Deep Dive Into Telehealth Adoption Covid 19 and Beyond | Doreen Amatelli ClarkVSee
For more info: visit https://bit.ly/3pt6hp2
How has telehealth adoption changed following the pandemic and what are the implications for the future of telehealth? Join market research expert and owner of Way to Goal, Doreen Amatelli-Clark to talk about her latest findings from her COVID-19 study, covering surveys and in-depth interviews with doctors and healthcare practitioners from around the world.
Provided to you by: https://vsee.com
Launching or expanding a telehealth & remote patient monitoring (RPM) program can be an intimidating task
*HRS health system, home health & hospice
*HRS’ Client Success, Implementation,Reimbursement & Clinical teams
Developing a Postdoctoral Psychology Residency Program in Your Community Heal...CHC Connecticut
Two years later, we continue to witness the pandemic’s toll on mental health – and a sustained increased demand for mental health services. Behavioral health care providers who are experienced in integrated care settings are needed now more than ever.
Join this webinar to learn how your health center can establish its own postdoctoral clinical psychology residency program.
This webinar will address considerations such as program structure, design, curriculum, the supervisor’s role, required resources, and the benefits of sponsoring an in-house formal postdoctoral clinical psychology residency training program.
Panelists:
• Dr. Tim Kearney, Chief Behavioral Health Officer, Community Health Center, Inc.
• Dr. Chelsea McIntosh, Training Director, CHC Postdoctoral Residency Program, Community Health Center Inc.
"Competencies to Practice Toolkit: A Repository of Workforce Development Resources for Public Health" presentation from the American Public Health Association's Annual Meeting.
Showcases digital health implementation in Ontario
hospitals.
Each story is focused around a key challenge,
an explanation of the process taken to address it, and
a reflection on the impact
Accessing Diabetes Education Through TelehealthTAOklahoma
M. Dianne Brown, MS, RDN, LD, CDE
OU Physicians Diabetes Life Clinic at the Harold Hamm Diabetes Center
Cynthia Scheideman-Miller, MHSA
Heartland Telehealth Resource Center
Oklahoma Telemedicine Conference 2014: Telehealth Transition
October 16, 2014
The slide presentation from the combined meeting of PCORI'S Advisory Panels on Patient Engagement and Addressing Disparities April 28, 2014 meeting in Alexandria, VA.
Clinical Quality Improvement - Dr. Croston's 7 TipsHealth Catalyst
Starting a clinical quality improvement initiative requires shifting from a personality-centric culture to one that is data-driven, with near real-time data to help providers make better decisions and improve the quality of outcomes. But turning plentiful data into meaningful information represents a significant change. From Dr. J. Kevin Croston, MD, CMO at North Memorial Health Care, here are seven tips to gaining physician buy-in: 1. Get the Physicians Engaged Early; 2. Find Champions Among the Medical Leadership; 3. If Your Project Is Large, Choose One Area of Focus; 4. Build a Broad but Specific Guidance Team; 5. One You Have Plan, Follow It; 6. Make the Results Data-driven; 7. Be an Agent for Change
Transition, Transformation, Program, PMBOK, Prince 2, Roles & Responsibilities, Stakeholder Communication / Relationship Building, Assessment, As Is ~ To Be
6 best practices in stakeholder engagementWayne Dunn
I recently did a piece on 5 mistakes companies make in stakeholder engagement and many of you asked me to give a list of best practices. Here are six.
1. Think Value and Interests – and do it transparently
2. It’s OK to disagree – but, disagree without being disagreeable. And stay curious
3. Do compliance but think and act strategic – check the boxes yes, but that is just the foundation
4. Share the credit, multiply the resources. Find partners!
5. Communicate so you are heard and understood.
6. Define stakeholders broadly and strategically – go beyond compliance
Utilización de la evidencia cualitativa para mejorar la inclusión de las pref...GuíaSalud
Tercera intervención de la Mesa 1 de la Jornada científica GuíaSalud 2017: La implicación de pacientes en el desarrollo de GPC. Una estrategia necesaria para mejorar la toma de decisiones. Simon Lewin
NHS Improving Quality was invited to take part in a recently held event that celebrated the work that is being done in partnership between the Pennine Acute Hospitals NHS Trust and AQuA to deliver a Quality Improvement Methodologies Programme (QuIMP).
Gillian Phazey, Learning and Organisational Development Manager at Pennine Acute Hospitals NHS Trust explains:
'The Learning and Organisational Development and Governance teams at the Pennine Acute Hospitals NHS Trust have been working collaboratively with AQuA to deliver a Quality Improvement Methodologies Programme (QuIMP) to support staff in developing knowledge and skills in this topic. The programme has been specifically designed to support colleagues wanting to gain an introduction to the fundamentals and concepts of quality improvement. So far, two cohorts of staff, from clinical and non-clinical areas of the Trust have completed the programme, and have completed quality improvement projects in their own work area to apply their knowledge. On 17th July a celebration event was held for cohort 2 where staff presented their work in poster or presentation form, the aim of which is to share and spread learning across the Trust. Projects were wide ranging, from introducing new processes to reduce complaints and drug errors, to improving patient experience by implementing new tools and techniques. The day was a great success with the Chief Executive and Chief Nurse in attendance. The Trust is highly supportive of this approach in equipping staff with these important techniques, and the programme supports not only our internal quality agenda and objectives, but more widely responds to the recommendations of the Berwick report. The next cohort is starting in September this year.'
Fiona Thow, Patient Safety Collaborative Delivery Lead at NHS Improving Quality delivered a keynote speech, (link to presentation slides) providing a national perspective on the plans for improving patient safety and took the opportunity to introduce the national safety collaboratives. She also highlighted the need for organisations and individuals to think differently about safety for both patients and staff.
Presentations from the patient safety conference held at Teesside University on 1 and 2 September 2014 - Students at the forefront of continuing and improving our culture of safe care
On 12th December 2013, Dr Hannan (GP / family physician) along with Marilyn Gollom (patient) presented this talk to Health 2.0 Manchester. You can watch the talk by going to http://www.htmc.co.uk/pages/pv.asp?p=htmc0519.
Presented on Sept. 20, 2023 by Carolyn Shimmin, CHI's Patient and Public Engagement Lead.
This session is meant for beginners. Get familiar with the basics of patient engagement and learn how good engagement can improve your next research project.
A joint presentation on Real People, Real Data at the 2016 International Forum on Quality and Safety in Healthcare in Gothenburg, Sweden. Presented by Leanne Wells of the Consumers Health Forum of Australia; Sam Vaillancourt of St. Michael’s Hospital, Toronto, Canada, and; Dr Paresh Dawda of the Australian National University.
Key Principles and Approaches to Populaiton Health mManagement - HAS Session 21Health Catalyst
Population Health Management is in its early stages of maturity, suffering from inconsistent definitions and understanding, and is overhyped by vendors and ill-defined by the industry. And yet, many systems are moving forward in innovative pioneering ways to address this growing trend. In this session, you will hear from two very different, successful health systems: a physician-led group and a large integrated delivery system. They will share their best practices, learnings, and different approaches to population health management.
How can front-line professionals incorporate the emerging brain health ...SharpBrains
(Session held at the 2014 SharpBrains Virtual Summit; October 28-30th, 2014)
12:30-2pm. How can front-line professionals incorporate the emerging brain health toolkit to their practices?
- Elizabeth Frates, Director of Medical Student Education at the Institute of Lifestyle Medicine
- Dr. Catherine Madison, Director of the Ray Dolby Brain Health Center at California Pacific Medical Center
- Barbara Van Amburg, Chief Nursing Officer at Kaiser Permanente Redwood City
- Dr. Wendy Law, Clinical Neuropsychologist at Walter Reed National Military Medical Center
- Chair: Dr. Michael O’Donnell, Editor-In-Chief of the American Journal of Health Promotion
Learn more here:
http://sharpbrains.com/summit-2014/agenda/
Sills MR. Overview of the SAFTINet Program. Presented to the Emergency Department Research Committee, Department of Pediatrics, University of Colorado School of Medicine. 6 January 2015.
The factors that distinguish highly effective healthcare organizations are discovered through generative internal investigation via Appreciative Inquiry. When the cross section of internal members of the organization are invited to express what happens when extraordinary care is provided, the key strengths are revealed.
Patient, carer & public involvement in clinical guidelines: the NICE experienceGuíaSalud
Presentación de Victoria Thomas, Associate Director, Patient & Public Involvement Programme de NICE, sobre la participación de pacientes, ciudadanos y público en general en el desarrollo de guías de práctica clínica del NICE. Ponencia realizada en la Jornada Científica GuíaSalud 2010 "La participación de los pacientes en las Guías de Práctica Clínica".
20131210 Electronic Health Records - Is the NHS ready? What about patientsamirhannan
On 12th December 2013, Dr Hannan (GP / family physician) along with Marilyn Gollom (patient) presented this talk to Health 2.0 Manchester. You can watch the talk by going to http://www.htmc.co.uk/pages/pv.asp?p=htmc0519.
Behavioral Health Staff in Integrated Care SettingsCHC Connecticut
Webinar broadcast on Feb 27, 2019 - 3:00PM EST
Delivering behavioral health services as a part of an integrated team is crucial to providing comprehensive primary care services. Focusing on the vital role of behavioral health, experts will share the key elements that maximize the contributions of these team members through structured approaches to screening, the use of “warm hand offs” to ensure connection to primary care, and implementing a robust group of treatment programs to enhance access and improve outcomes. This session will also discuss the day-to-day operation of a behavioral health program and detail the data and clinical dashboard that supports the work of these vital team members. There has been tremendous progress from health centers across the country in the integrating behavioral health, this webinar will share how integrated behavioral health can advance the team’s capability to provide effective and high quality care to complex patient populations.
Improving the Health Outcomes of Both Patients AND PopulationsCHC Connecticut
NCA Clinical Workforce Development, Team-Based Care 2019 Webinar Series
Webinar broadcast on: May 23, 2019 | 2 p.m. EST
In this webinar experts will share their journey in planning, preparing and launching a population health initiative. With the goals of impacting population health outcomes while ensuring cost effectiveness, our experts designed interventions to eliminate gaps in care, particularly among special populations.
At the end of the session patient/family champions as well as health authorities will understand different approaches to patient engagement in patient safety and quality committees (e.g. dealing with incident reporting, root cause analysis, developing policies and procedures) and how patient engagement impacted patient safety and quality outcomes. The participants and presenters are invited to present examples, tools, and leading practices so the participants will leave with at least one practical idea to implement.
Krames Patient Education is the only choice for enterprise-wide patient education. In this presentation, practices will learn who Krames Patient Education is and What we can do for you.
We will review Patient-Centered Care and Patient Education; The Case for a Patient Education Investment, The Krames Differencet; Return on Investment; and Krames Solutions.
Shifting landscapes: Establishing and maintaining brand identity in an era of...Modern Healthcare
As the healthcare system continues its unprecedented trend of consolidation, driven by factors such as the rapid move to value-based care, many hospitals and health systems wonder how a merger or acquisition might affect their hard-earned brand identity and reputation. This session will explore that question in depth as speakers from Baylor Scott & White Health, the largest not-for-profit health system in Texas formed in 2013 after an $8.3 billion merger of two well-known healthcare organizations, share lessons learned and offer practical marketing and branding strategies.
The power of the story: Using patient testimonials and stories to drive marke...Modern Healthcare
Nothing drives a message home like a well-told story. And an increasing number of healthcare organizations are making patient testimonials a central part of their marketing strategy, harnessing the power of a compelling story to build loyalty, highlight compelling cases and showcase their best work. In this session, experts will share best practices—and common pitfalls—to keep in mind when using patient testimonials.
The tools for success: Leveraging content marketing to engage and inspirefor ...Modern Healthcare
Developing an insightful content marketing strategy that anticipates consumers’ need for meaningful health information can go a long way toward helping healthcare organizations reach their target audiences and build relationships. But many marketers, wary of navigating this heavily regulated area, have made scant progress. This plenary session will dive deep into the ins and outs of content marketing, including tips for choosing the right channels and effective techniques for measuring your efforts.
Webinar: Information Governance - Where is the Healthcare Industry and Where ...Modern Healthcare
Led by Deborah Green, MBA, RHIA EVP/Chief Innovation and Global Services Officer of AHIMA, who has had key responsibility for AHIMA's IG initiative, and featuring Katherine Lusk, MHSM, RHIA is the Chief Health Information Management and Exchange Officer for Children's Medical Health System of Texas, who has been instrumental in promoting and shepherding information governance (IG) at her organization, this webinar will provide insights on key findings of the second survey of IG adoption in Healthcare. The webinar will feature:
- Specific findings on progress in IG adoption
- A discussion of the evolving disciplines of IG
- Perspectives on the readiness and needs of professionals working in IG and related roles
The Leadership Pipeline: Cultivating Your Organization’s High Potential Emplo...Modern Healthcare
The Leadership Pipeline: Cultivating Your Organization’s High Potential Employees – Joseph Cabral at Modern Healthcare's 8th annual Workplace of the Future Conference on Wednesday, October 14, 2015 at the Omni Hotel in Nashville Tennessee.
Workplace Wellness in Flux – Nicolaas Pronk at Modern Healthcare's 8th annual Workplace of the Future Conference on Wednesday, October 14, 2015 at the Omni Hotel in Nashville Tennessee.
Opening Keynote Presentation – George Foyo at Modern Healthcare's 8th annual Workplace of the Future Conference on Wednesday, October 14, 2015 at the Omni Hotel in Nashville Tennessee.
Closing Keynote Presentation – Craig Deao at Modern Healthcare's 8th annual Workplace of the Future Conference on Wednesday, October 14, 2015 at the Omni Hotel in Nashville Tennessee.
Workplace Wellness in Flux – Daniel Timblin at Modern Healthcare's 8th annual Workplace of the Future Conference on Wednesday, October 14, 2015 at the Omni Hotel in Nashville Tennessee.
EHR Safety - Identifying and Mitigating Health IT-related Risks (Webinar Slides)Modern Healthcare
About the Webinar
The federal government has spent tens of billions of dollars getting providers to install EHR systems-all in the hopes of making care more efficient, safe and cost-effective. But EHRs can introduce their own safety risks, whether from confusing displays, excessive alerts or a range of other factors. This hourlong webinar will explore where we are now on health IT-related safety and what you can do to mitigate hazards in your own organization.
You can learn more about this event:
http://www.modernhealthcare.com/article/20150908/WEBINAR/309099998/webinar-ehr-safety-identifying-and-mitigating-health-it-related-risks
Custom webinar slides: Improve operations through standardizationModern Healthcare
Listen to operational leaders from Baptist Health South Florida and Ochsner Health System describe the growth and optimization strategies that generated results for their organizations. Hear lessons learned and insights that led to increased operational performance and innovative culture. Learn about the journey of driving cultural and systemic change that breaks down silos and builds an efficient integrated system. Topics that will be addressed by the panel include:
- Establish and strengthen strategic partnerships and alliances to drive growth
- Foster a collaborative and innovative culture
- Increase productivity and cost savings
- Create vendor score cards that maximize value and performance
More information can be found here:
http://www.modernhealthcare.com/article/20150715/SPONSORED/307169999
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Webinar: Patient Engagement
1. Welcome...
During today’s discussion, feel free to submit questions at any time
by using the questions box. A follow-up e-mail will be sent to all
attendees with links to the presentation materials online.
Today’s topic
Patient Engagement: A Key Strategy for Population Health Management
Tammy Richards
Operations director,
patient and clinical
engagement,
Intermountain
Healthcare,
Salt Lake City
Dr. Thomas Graf
Chief medical officer
for population health,
Geisinger Health System,
Danville, Pa.
Kristin Carman
Vice president, director,
Center for Patient and
Consumer Engagement,
American Institutes for
Research,
Washington
3. Now speaking...
Please use the questions box on your webinar dashboard
to submit comments to our moderator
Maureen McKinney
Editorial programs manager,
Modern Healthcare
4. Now speaking...
Please use the questions box on your webinar dashboard
to submit comments to our moderator
Kristin Carman
VP, director, Center for Patient and Consumer
Engagement, American Institutes for Research
5. AMERICAN INSTITUTES FOR RESEARCH
1
Goals
• Define patient and family engagement
• Discuss the benefits of patient and family
engagement
• Explain why we created a roadmap to
patient and family engagement
• A Roadmap for Patient and Family
Engagement in Healthcare Practice and
Research: Change Strategies
6. AMERICAN INSTITUTES FOR RESEARCH
2
A working definition for patient
and family engagement
Patients, families, their representatives, and
health professionals
Working in active partnership
At various levels across the health care system
To improve health and health care
Carman et al., “Patient and Family Engagement: A Framework for
Understanding the Elements and Developing Interventions and Policies”
Health Affairs, 32, no.2 (2013):223-231
7. Who: Patients, families,
providers, systems
Public policies and culture
Health care organizations and systems
Clinicians and
health care
providers
Family and friends
AMERICAN INSTITUTES FOR RESEARCH
3
Patients
8. CCoonnssuullttaattiioonn IInnvvoollvveemmeenntt
AMERICAN INSTITUTES FOR RESEARCH
Partnership and
shared leadership
4
What: Working in active
partnership
• Partnership and shared leadership involves real
culture change, which means:
– Leadership commitment
– Provider / patient education
– Potential changes to workflows, policies, and
procedures
10. How does patient and family
engagement differ from patient
activation?
• Patient activation: an “individual’s knowledge,
skill, and confidence for managing his/her own
health and health care”
• How is that different from patient and family
engagement?
• Focuses on the individual
• Does not look at behavior
• Does not address the individual’s external context
• Is one aspect of person’s ability to engage in care
AMERICAN INSTITUTES FOR RESEARCH
6
11. Who can benefit from patient
and family engagement?
• Patients and families
– Improved health outcomes
– Better experiences of care
• Clinicians and health care providers
– Improved satisfaction and retention
• Health care organizations and systems
– Competitive edge
– Standards, reimbursement, and requirements
AMERICAN INSTITUTES FOR RESEARCH
7
12. AMERICAN INSTITUTES FOR RESEARCH
8
Our Goals
• Develop a unified roadmap for practice and
research
• Move from what-ifs to action
• Build on existing work and use multiple inputs
• Convene a multidisciplinary group of key
stakeholders
13. What did we ask participants to
do?
• Develop vision for the field – build physical roadmaps
AMERICAN INSTITUTES FOR RESEARCH
9
– Milestones and destinations
– Strategies and tactics
– Factors that affect progress
– Timing: today, tomorrow, future
17. Change Strategies: Preparing for
Engagement
Patient and Family Preparation
Educate, prepare, and empower patients and families to
engage effectively in their health and healthcare
What can we do? Implement patient-centered tools to
support shared decision making
Clinician and Leadership Preparation
Educate, prepare, and empower clinicians and
healthcare leaders to partner effectively with patients
and families
What can we do? Develop standardized patient and
family engagement competencies
AMERICAN INSTITUTES FOR RESEARCH
13
18. Care and System Redesign
Redesign system processes, policies, and structures to provide
opportunities for and support of partnerships between patients,
families, and the healthcare team
What can we do? Restructure care
processes to support shared
decision making. Document the
process, including the content of
discussion about risks, benefits, and
patient goals, values, and
preferences.
AMERICAN INSTITUTES FOR RESEARCH
14
19. More information
AIR’s Center for Patient and Consumer
Engagement
http://aircpce.org
Coming September 23rd-
Roadmap to Patient and Family Engagement
in Health Care Practice and Research
www.patientfamilyengagement.org/roadmap
AMERICAN INSTITUTES FOR RESEARCH
15
20. Now speaking...
Please use the questions box on your webinar dashboard
to submit comments to our moderator
Tammy Richards
Operations director, patient and clinical engagement
Intermountain Healthcare
21. Patient Engagement
Vision & Definition
Vision: To build a patient-centered, value-oriented model for
engaging patients.
Definition: The effective partnership between the patient, the
family and the healthcare team to collaboratively achieve the
patient’s health-related goals.
22. HCAHPS Care Transitions Questions
42.6%
Intermountain Healthcare System Scores
57.9% (PR=94) 59.8%
51.2%
68.0% (PR=93)
73.0% (PR=92)
80.0%
70.0%
60.0%
50.0%
40.0%
30.0%
20.0%
10.0%
0.0%
During this hospital stay, staff took my
preferences and those of my family or caregiver
into account in deciding what my health care
needs would be when I left.
When I left the hospital, I had a good
understanding of the things I was responsible for
in managing my health.
When I left the hospital, I clearly understood the
purpose for taking each of my medications.
NRC 50th percentile top box score Intermountain YTD top box score
24. Opting out of CCM (Example)
337 pts
169 pts
40 pts
Current “Opt Out” Rate = 42%
25. National Levels of Literacy
Basic
22%
Below Basic
14%
Intermediate
52%
Proficient
12%
Basic
Below Basic
Intermediate
Proficient
26.
27. Now speaking...
Please use the questions box on your webinar dashboard
to submit comments to our moderator
Dr. Thomas Graf
Chief medical officer for population health
Geisinger Health System
28. “Let us bear in mind that the most important individual after all is the
patient. Our paramount thought must be to provide him means by which he
can have skilled diagnostic and therapeutic service in as complete form as
may be indicated in a given case, in the shortest possible time consistent
with thoroughness, and at the least cost to him.” HL Foss, MD
Heal • Teach • Discover • Serve
Copyright Geisinger Health System 2014
Not for reuse or distribution without permission
Geisinger Health System Confidential and Proprietary
11/4/1950 1
29. The Functional Components
of Population Health
Cultural
Transformation
Heal • Teach • Discover • Serve
Copyright Geisinger Health System 2014
Value Driven
Population Care
ProvenHealth®
Navigator, Clinical
Redesign
Value Driven Post-
Acute Care:
TOC, SNFist
Not for reuse or distribution without permission
Geisinger Health System Confidential and Proprietary
Value Driven
Acute Care:
Proven Care
Acute
Data Driven
Care and
Leadership
Evolutions
Value Driven
Specialty Care:
PHN Integration
Value Driven Actuarial and Operational Informatics
30. Clinical Foci for Population Care
Heal • Teach • Discover • Serve
Copyright Geisinger Health System 2014
Not for reuse or distribution without permission
Geisinger Health System Confidential and Proprietary
Automated
prevention for all
patients
• Physician
Directed,
Team
Delivered
• Patient and
Family
Activated
Care
Multi-chronic
Disease
Chronic
Disease
WWeellll
Concentrated Care
• Technology
enabled RN
support
• High Touch
• High Tech
Enhanced Systems of
Care
• Proactive Monitored
• Office Based
• Mobile Accelerated
31. Heal • Teach • Discover • Serve
Copyright Geisinger Health System 2014
Not for reuse or distribution without permission
Geisinger Health System Confidential and Proprietary
32. What is OpenNotes?
In OpenNotes, doctors use a secure Internet portal
to invite patients to review notes following an office
visit.
The heart of OpenNotes is to:
• Involve patients far more actively in all aspects
Heal • Teach • Discover • Serve
Copyright Geisinger Health System 2014
Not for reuse or distribution without permission
Geisinger Health System Confidential and Proprietary
of care
• Improve communication between the doctor and
patient
• Encourage patients to share information with
others, including those who care for them
• Help prevent mistakes
5
5
33. Heal • Teach • Discover • Serve
Copyright Geisinger Health System 2014
Not for reuse or distribution without permission
Geisinger Health System Confidential and Proprietary
34. CHANGE
“Every few hundred years, throughout Western
history, a sharp transformation has occurred.
In a matter of decades, society altogether
rearranges itself: its world view, its basic values,
its social and political structures, its arts, its key
institutions. Fifty years later, a new world exists,
and the people born into that world cannot even
imagine the world in which their grandparents
lived and into which their own parents were born.
Our age is such a period of transformation.”
Heal • Teach • Discover • Serve
Copyright Geisinger Health System 2014
Not for reuse or distribution without permission
Geisinger Health System Confidential and Proprietary
7
Peter Drucker, “Managing in a Time of Great Change”
35. Patient Engagement: A Key Strategy for Population Health Management
Today’s panelists...
Tammy Richards
Operations director,
patient and clinical
engagement,
Intermountain Healthcare,
Salt Lake City
TODAY’S MODERATOR
Maureen McKinney
Editorial programs
manager,
Modern Healthcare
Kristin Carman
Vice president, director,
Center for Patient and
Consumer Engagement,
American Institutes
for Research,
Washington
Dr. Thomas Graf
Chief medical officer
for population health,
Geisinger Health System,
Danville, Pa.
During today’s discussion, feel free to submit questions at any time by using the questions box.
36. Thank you...
... for attending today’s editorial webinar on patient engagement and population health management.
We also thank our panelists, Kristin Carman, vice president, director, Center for Patient and Consumer
Engagement, American Institutes for Research,Washington; Dr. Thomas Graf, chief medical officer for
population health, Geisinger Health System, Danville, Pa.; and Tammy Richards, operations director,
patient and clinical engagement, Intermountain Healthcare, Salt Lake City.
Expect a follow-up e-mail within two weeks. For more information,
send an e-mail to webinars@modernhealthcare.com
Register now for Modern Healthcare’s next virtual conference, “Building Tomorrow’s Delivery Model,” set for
Wednesday, Oct. 15. For more information, please visit modernhealthcare.com/building