Sept 2011 kma sharepoint for the mobile user webinar final

Webinar Series
September 21, 2011

SharePoint for the Mobile User

Presented by:

Audio Information:
Call-in Number: 1 (877) 273-4202
Int'l Toll Access#: 1 (213) 289-0155
Conference Room Number: 7207908
Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.
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Webinar Series

September 21, 2011

SharePoint for the Mobile User

Presented by:

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Housekeeping Items

• Experiencing Issues?
• Change color of your seat to RED

• Questions for Speakers?
• Submit questions during webinar

• Twitter Discussion
• #kmasp

• Feedback
• Webinar Feedback
• Next Steps/Moving Forward

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About KMA

• Founded in 1995, focused on New England
• 25 employees, technical DNA
• Industries: Professional Services, Life Sciences
& Financial Services
• Technologies:
• SharePoint, SQL Server, Office, and Visual
Studio.NET
• Specialties:
• Collaboration: Portals, Websites, Communities
and Content Management
• Insight: Enterprise Search and Business
Intelligence
• Productivity: Forms, Workflow, Office Client
Customization

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About the Speakers – Mike Gilronan

• Partner at KMA
• Over 5 years at KMA, over 12 years in Microsoft
partner community
• Over 20 years of experience in IT and
Professional Services
– Public accounting & Controllership
– Professional Services Leadership
– Client Relationship Management/Business
Development
• Focused on Business Decision Maker point of
view
• “Recovering” CPA, PMP, all-around process geek

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About the Speakers – Chris McNulty

• KMA SharePoint Practice Lead/Manager
• Working with SharePoint technologies since
2000/2001
• 20 years consulting and financial services
technology (Santander, John Hancock, GMO,
State Street)
• MBA in Investment Management from Boston
College Carroll School of Management
• Write and speak often on Microsoft IW
technologies (blogs & books)
• Microsoft MCSE/MCTS/MSA/MVTSP

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About the Speakers – Anthony Kinney

• Enterprise Mobility Strategist for Windows
Phone.
• Supports the New England and US CommSector
regions
• Responsible for discussing mobile integration
strategy into Unified
MessagingCommunications, Cloud Solutions,
and Line of Business integration.
• Broad set of experiences including technical
sales, training, and partner development and
has been with Microsoft a little over 4 years.

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Agenda

• SharePoint for the Mobile Worker - Context and Use Cases
• Non-Microsoft Mobile Technologies that Support
SharePoint
• Microsoft Technologies that Support SharePoint Mobility
• Questions and Answers
• Resources and Next Steps

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SharePoint for the Mobile Worker - Context
and Use Cases

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Industry Trend:
The Mobile Information Worker
Blurring work/personal boundaries

• “61% of mobile workers sleep with their
smartphones”

• “91% of mobile workers use their free time,
day and night, to check their smartphones”

• “29% of mobile workers said the need to
check their smartphones has created
friction with a spouse or partner.”
Source: “The iPass Global Mobile Workforce Report” http://www3.ipass.com/wp-
content/uploads/2011/05/iPass_MWR_Q2_2011.pdf

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Industry Trend: “BYOD”

• Gartner: “By 2013, mobile phones will overtake PCs
as the most common web access device worldwide.
[projected install base of 1.32 billion smartphones
in 2013]”
source: Gartner’s top predictions, 2010

• Forrester: 64% of North American enterprises
surveyed support personal consumer devices.
source: Forrsight Networks and Telecommunications Survey, Q1 2011: http://gigaom.com/mobile/forrester-more-than-half-of-
enterprises-support-consumer-phones/

• Morgan Stanley: Two thirds of the CIOs surveyed
in January 2011 expect to either purchase tablets
for some employees or allow employee-owned
tablets onto their networks within one year.
Source: Accenture “Tablets for the Enterprise” study: http://www.accenture.com/us-en/Pages/insight-electronics-high-tech-
tablets-enterprise.aspx

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SURVEY: IT POLICY

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Narrowing the View:
Key Enterprise Considerations

• Information Security Risks:
– Theft or loss of devices and data
– Malware or compromised edge security

Flickr photo from zigazou76 used via Creative Commons license: http://www.flickr.com/photos/zigazou76/3702501888/sizes/m/in/photostream/

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Top Mobile Applications

• Top five native business applications for smartphones and tablets among
mobile employees:
– Note-taking (47%)
– Contract/contact management (39%)
– Office suites (33%)
– Social media for work (30%)
– Web conferencing (25%)

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SharePoint for Mobile Users:
Defining the Mobile Stack

Device Client(s) Connectivity
Laptops Office client, browser client, or Wired, location-based WiFi, or
offline client, SharePoint Workspace. 3G or 4G wireless modems,
etc.
Smartphones Micro-browser client or SharePoint 3G or 4G wireless network,
Mobile Workspace (WP). WiFi, or tether to computer.

Tablets Tablet-specific browser clients, often WiFi or 3G or 4G wireless
optimized for multi-touch and tablet- network, or wired connection.
specific usage.

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SURVEY: MOBILE PLATFORMS

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Non-Microsoft Mobile Technologies
& How They Work with SharePoint

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Questions And Themes

• Connections
• Functionality
• Resilience

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On-premises

• Pros
– Established IT mgmt – storage – security paradigms
• Cons
– Complex authentication
• Mobile computers
• Tablet/phone
– Limited VPN Access
– Direct perimeter network access
– Variable connectivity as enterprise users move among internal and public
networks

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External/cloud

• Standardized access
• Outsource complexity of edge devices, networks, authentication, etc.
• VPN free

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Connected access

• Intrinsic browser (Mobile Safari, Firefox, Chrome)
– iOS Safari
– Android Browser (derived from WebKit and similar to Chrome)
• Microbrowser
– (http://site/default.aspx?Mobile=1 )

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Internet Explorer 9

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Mobile Safari

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Mobile Microbrowser (/m or ?mobile=1)

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DEMO

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Disconnected access

• iOS AppStore based solutions
– SharePlus (offline store and sync like SharePoint Workspace)
– Documents to Go (substitute for Office viewer and editor)
– Not free!

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SharePlus

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Documents to Go

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Architecting Solutions for Mobile Clients with
Microsoft Technologies

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Agenda

• Solution Architecture for enterprise mobile access with Windows Phone
• Deploying UAG 2010 with Windows Phone 7

Copyright 2011 · Microsoft · All rights reserved
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The Problem
Data Center / Corporate
Windows
Phone
Network

Internet
AD, ADFS,
RADIUS, LDAP….

NPS, ILM

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UAG Solution
Windows Network
Phone Exchange
CRM
SharePoint
IIS based
IBM, SAP, Oracle
HTTPS (443)
Internet
AD, ADFS,
RADIUS, LDAP….

NPS, ILM

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UAG Solution Architecture
Network
Windows Exchange
Phone CRM
SharePoint
IIS based
Home / Friend
IBM, SAP, Oracle
/ Kiosk Layer3 VPN
Terminal /
Internet HTTPS (443)
Remote Desktop
DirectAccess Services
Non web

Business Partners / AD, ADFS,
Sub-Contractors RADIUS, LDAP….

NPS, ILM
Employees Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.
Managed
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Machines

Benefits of publishing ActiveSync With UAG

– Enhanced Security
• End-users pre-authenticate against the Forefront UAG server before
they gain access to the Exchange CAS
• Utilize the application-level control engine to inspect URLs
– Integrated Load Balancing
• Traffic is distributed evenly between the Exchange CAS using UAG
built-in farms L/B

Exchange CAS

UAG Exchange CAS

Exchange CAS

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ActiveSync Filtering for Compliance
• AGAT Software Solutions developed an add-on to IAG and
UAG that filters ActiveSync traffic according to the device
type/ID accessing it, the content type and keywords.

© AGAT Software Solutions – www.agatsolutions.com

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Mobile Portal
• UAG adapts portal to mobile devices capabilities:
– Browsers with mainly textual UI and smaller screens
– Windows Phone with more advanced browser
• UAG automatically identifies the devices capabilities

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SharePoint Mobile Browsing

• UAG 2010 supports SharePoint
Server publishing
– SharePoint 2010 can be accessed
thru mobile browser
– Office Web Apps are supported in
Mobile browser

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SharePoint Mobile Workspace
• Easier access to SharePoint libraries and lists
• Ability to synchronize Office docs edited and stored locally on the device
• UAG allows access for on-premises SharePoint Server 2010 via SSL

Browse a Access Access your
site and multiple documents
view list & sites and offline
libraries libraries
easily

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• SharePoint Mobile Workspace client has a
special protocol with UAG to translate the
internal to external URLs
• Example: http://MyPortal/ 
• https://myportal.contoso.com/
• Configuring UAG settings on Windows
Phone

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DEMO

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Key Points Covered

• Mobility Planning: Culture and Technology
• Enabling Mobile Use of SharePoint with Non-Microsoft Solutions
• Enhancing (and Securing!) the Mobile SharePoint Experience with
Microsoft Solutions
• Additional Resources and Follow-Up

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Questions and Answers

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Resources

• Reference Materials:
– The iPass Global Mobile Workforce Report: www.ipass.com

– Tablets for Enterprise – Accenture: http://www.accenture.com/us-
en/Pages/insight-electronics-high-tech-tablets-enterprise.aspx

– Jasper Oosterveld’s endusersharepoint.com series of articles on iPads and
SharePoint: https://www.nothingbutsharepoint.com/sites/eusp/Pages/iPad-and-
SharePoint.aspx

– SharePlus: http://www.shareplusapp.com/

• Upcoming Webinar: 10/19 “Top Ten Takeaways from SharePoint Conference”:
http://info.kma-llc.net/sharepoint-conference-top-ten-things-we-learned/

• Recorded KMA Webinars

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Calls to Action

• Check out the resources

• See experts in action:
– SharePoint Saturday New Hampshire (9/24)
– SharePoint Conference (Anaheim, CA, 10/3 – 10/6)
– KMA local SharePoint Conference recaps (November)

• Map next steps with KMA and Microsoft: Mobile Solution Briefing

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KMA Mobile Solution Briefing Offer

Four simple steps for qualified webinar
attendees:
1. Contact KMA (via follow-up info)
2. Line up your stakeholders
3. Block out 2 hours of time (in person)
4. Arrive with ideas, leave with plans

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In Closing…

• How to get (and share) a copy of today’s slides
• How to continue the conversation and provide feedback:
Name Twitter E-mail Blog Phone

Mike @mikegil mgilronan [at]kma-llc[dot]net http://kmamikegil-blog.kma-llc.net/ 781.693.6823
Gilronan
Chris @cmcnulty2000 Cmcnulty[at]kma-llc][dot]net http://blogs.kma- 781.693.6829
McNulty llc.net/microknowledge/
Anthony anthony.kinney[at]microsoft[d
Kinney ot]com

Thank you to our attendees!!!

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Sept 2011 kma sharepoint for the mobile user webinar final

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