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Extranets webinar 2011_12_14

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December 201

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Extranets webinar 2011_12_14

  1. 1. The SharePoint Extranet Story Key Considerations and Case Studies December 14, 2011 Audio Information: Call-in Number: 1 (877) 273-4202 Intl Toll Access#: 1 (213) 289-0155 Conference Room Number: 7207908
  2. 2. Insights House Keeping Items • Experiencing Issues? – Change color of your seat to RED • Questions for Speakers? – Submit questions during webinar • Twitter Discussion – #kmasp • Feedback – Webinar Feedback – Next Steps/Moving Forward TWITTER #KMASP Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved .
  3. 3. Insights About KMA • Founded in 1995, focused on New England • 22 employees, technical DNA • Industries: Professional Services, Life Sciences & Financial Services • Technologies: • SharePoint, SQL Server, Office, and Visual Studio.NET • Specialties: • Collaboration: Portals, Websites, Communities and Content Management • Insight: Enterprise Search and Business Intelligence • Productivity: Forms, Workflow, Office Client Customization TWITTER #KMASP Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved .
  4. 4. Insights About the Speakers – Mike Gilronan • Partner at KMA • Over 5 years at KMA, over 12 years in Microsoft partner community • Over 20 years of experience in IT and Professional Services – Public accounting & Controllership – Professional Services Leadership – Client Relationship Management – Business Development • Focused on Business Decision Maker point of view • “Recovering” CPA, PMP, all-around process geek TWITTER #KMASP Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved .
  5. 5. Insights About the Speakers – Derek Cash-Peterson • KMA SharePoint Practice Lead • Working with Microsoft Web Content Management technologies since 2000 • 12 years consulting • Experience working in Primary Education, Higher Education, Professional Services, and Technology • Focused on User Centric Design, Information Architecture, and Branding TWITTER #KMASP Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved .
  6. 6. KMA SharePoint Extranets TWITTER #KMASP Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved .
  7. 7. Insights Extranet Audiences • Partners • Legal • Customers • Marketing • Vendors • R&D • Regulators • (Project) Operations TWITTER #KMASP Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved .
  8. 8. Insights KMA’s Extranet Offering • Consulting services focused around: – Information Architecture – Branding and Design – Technology • Infrastructure Engineering • Custom Development TWITTER #KMASP Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved .
  9. 9. 4 Key Considerations TWITTER #KMASP Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved .
  10. 10. Insights 4 Key Considerations • Branding • Authentication • Architecture • Deployment Options TWITTER #KMASP Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved .
  11. 11. Insights 4 Key Considerations • Branding TWITTER #KMASP Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved .
  12. 12. Insights Branding: This? Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved.
  13. 13. Insights Or This?
  14. 14. Insights Case Study – Branding • Challenge: Replace home- grown tools for customer and partner portals • Solution: SharePoint extranets that: – Surface content through Salesforce.com – Are highly branded • Business benefits: – Reduced cost to maintain single unified platform – Customer loyalty TWITTER #KMASP Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved .
  15. 15. Insights 4 Key Considerations • Branding • Authentication TWITTER #KMASP Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved .
  16. 16. Insights Authentication • Windows Authentication TWITTER #KMASP Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved .
  17. 17. Insights Authentication • Windows Authentication • Claims Based Authentication TWITTER #KMASP Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved .
  18. 18. Insights Case Study – Authentication • Challenge: Allow secure engineering team collaboration with external partners • Solution: SharePoint extranets featuring: – Authentication through Salesforce.com – Custom event handlers to ensure ITAR tagging for security • Business benefits: – Shortened product development lifecycles – Greater control over content TWITTER #KMASP Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved .
  19. 19. Insights 4 Key Considerations • Branding • Authentication • Architecture TWITTER #KMASP Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved .
  20. 20. Insights Architecture • Publishing vs Collaboration • Hybrid • What about social? TWITTER #KMASP Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved .
  21. 21. Insights Case Study – Extranets for Collaboration User Requests Internet Usage• Challenge: Securely share information with stakeholders on large-scale construction Web Front End Servers (WFE) Serve as Web Front Ends management projects Network Load Balancer may also provide Query functionality depending on # of users, corpus of data (on Day 1)• Solution: SharePoint extranets with: – New logical architecture (content databases broken out) WFE 2x dual core WFE Scaleable External WFE for security isolation of external users /fault tolerance – Line-of-business data (e.g. submittals) 64-bit 8 GB RAM Local Storage (ca 160GB) Win 2008R2 selectively and securely provided to IIS (v.7) .NET (v.3.5) PMs, subcontractors, owners, and Index/Query Servers (I/Q) Serve purpose of offloading indexing architects And query activities from WFE Need for one or more driven by detailed search requirements,• external data sources to be indexed Business Benefits: External data stores to be searched Index 2X dual core Query Servers (2...n) for scalability, performance, failover – Single system of record (e.g., file shares, 64-bit Web sites, 8 GB RAM LOB applications, etc.) Local Storage (ca. 80-160GB) TBD Win 2008 R2 – Templated “walled gardens” for each IIS (v.7 .NET (v.3.5) project Microsoft SQL Server Database Servers (MSSQL DB) Run the databases that store SharePoint data. – Tracking who touched what, when Single vs clustered MSSQL DB is dependent on: corpus of data, tolerance for downtime, and desired performance. – Ease of archiving MSSQL DB 2x quad core MSSQL DB (2...n) for scalability, performance, failover 64-bit 8 GB RAM SAN – RAID 5/10 Storage 3TB/TBD Win 2008 R2 IIS (v.7) .NET (v.3.5) TWITTER #KMASP Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved .
  22. 22. Insights Case Study – Extranets for Publishing • Challenge: Publish information selectively to partners in different channels. • Solution: SharePoint extranets with: – Custom authentication provider – Hierarchical relationships among external users • Business Benefits: – Increased customer service levels from consistent messaging and easily found content based on role – Increased efficiency with “create once, publish many” workflows TWITTER #KMASP Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved .
  23. 23. Insights 4 Key Considerations • Branding • Authentication • Architecture • Deployment Options TWITTER #KMASP Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved .
  24. 24. Insights Deployment • On-Premises • Office 365 TWITTER #KMASP Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved .
  25. 25. Insights Extranets On-Premises vs In the Cloud – Some Considerations On-Premises Hosted Custom authentication Opex vs Capex Custom publishing Ease/speed of provisioning workflows Highly managed Development via mid-tier customization tools TWITTER #KMASP Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved .
  26. 26. Insights Case Study – Extranets “in the Cloud” • Challenge: Eliminate e-mail correspondence, better manage content shared with vendor community • Solution: SharePoint On-line extranets with: – Home page with centralized content everyone sees – Individual “walled gardens” for vendor-specific content • Business Benefits: – “Create once, publish many” capability – Quickest time to value, least CapEx TWITTER #KMASP Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved .
  27. 27. Insights 4 Key Considerations • Branding • Authentication • Architecture • Deployment Options TWITTER #KMASP Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved .
  28. 28. Questions & Answers TWITTER #KMASP Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved .
  29. 29. Insights In Closing… • Resources – Extranet Topologies Guidance from Microsoft: http://bit.ly/kma12-14-11a – Microsoft Best Practices Guide for Extranets: http://bit.ly/kma12-14-11b – SharePoint On-Line (Office 365) Service Description: http://bit.ly/kma12-14-11c • KMA’s Offering • Next Steps – Continuing the Conversation TWITTER #KMASP Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved .
  30. 30. Insights How to Sustain the ConversationName E-mail Twitter BlogMike Gilronan mgilronan@kma-llc.net @mikegil http://kmamikegil-blog.kma-llc.net/Derek Cash-Peterson dcash-peterson@kma- @dcpkma http://blogs.kma-llc.net/goodpoint/ llc.netKMA @KMALLC http://www.kma-llc.net TWITTER #KMASP Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved .
  31. 31. Thank You TWITTER #KMASP Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved .

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